2/5 zee H. 1 year ago on Google
Only
good
thing
about
this
place
is
Location
which
is
beautiful
and
very
close
to
nature,
but
the
hotel
itself
really
needs
to
invest
some
money
to
update
and
upgrade
its
facilities,
like
rooms
(which
only
look
good
in
pictures)
,
beds,
mattresses,
pillows,
doors,
windows,
restaurant
area,
poolside
area
and
spa
area,
overall
everything
needs
to
be
updated,
everything
is
so
old
and
shabby.
Also
there
is
nothing
good
about
the
service
apart
from
happy
and
smily
staff.
I
booked
Tjampuhan
Honeymoon
Package
directly
with
the
hotel
on
their
website,
thinking
that
we
will
be
treated
as
a
Honeymoon
couple
should
be
treated
but
it
was
a
huge
disappointment.
According
to
our
Tjampuhan
Honeymoon
Package
we
should
have
been
provided
with
a
basket
of
fruit
on
arrival
but
we
were
disappointed
to
see
a
basket
with
4
pieces
of
fruit
,which
I
could
easily
hold
in
my
fist,
with
one
of
the
fruit
had
fungus
on
it
so
we
did
not
touch
the
fruit
(the
value
of
the
fruit
basket
was
not
more
than
20000IDR
=
ยฃ1.10).
We
were
also
offered
a
candle
light
dinner
as
a
part
of
our
package
but
after
having
breakfast
and
lunch
in
their
restaurant
few
times,
we
did
not
bother
to
go
for
it
as
we
did
not
find
their
food
tasty.
Also
they
have
a
set
menu
for
this
deal
and
we
did
not
like
anything
on
the
menu.
We
ask
hotel
to
cancel
our
dinner
which
we
supposed
to
have
had
one
night
before
our
check
out.
I
was
also
surprised
that
the
hotel
management
did
not
bother
to
ask
us
why
we
rejected
their
candle
light
dinner.
They
did
not
even
bother
to
ask
anything
about
their
services
or
questions
like
how
was
our
stay
or
something
like
that
at
the
check
out
time.
They
just
took
the
full
payment,
gave
us
the
bill
and
thats
it
nothing
else.
I
will
not
recommend
this
hotel
for
this
price
(ยฃ70/night)
I
think
we
did
not
receive
the
service
and
quality
for
the
value
of
money
we
paid.
It
was
also
mentioned
in
the
package
that
we
will
be
given
a
surprised
gift
on
our
check
out
but
no
one
from
hotel
management
mentioned
anything.
I
also
wanted
to
mention
here
that
we
did
not
make
any
complains
to
the
hotel
for
any
of
the
above
mention
things
as
we
did
not
want
to
waste
our
time
and
energy
for
negative
things
and
also
it
was
a
short
4
night
stay.
However
if
we
had
stayed
longer
I
probably
would
have
complained
but
I
don't
think
they
would
have
dealt
with
any
these
issue
professionally.
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