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  • 5/5 Jae-hoon J. 1 year ago on Google
    I received deep questions and answers about what life is and what is travel. The hotel staff always remembered my name. The place I moved to, staff were ready at every moment when I needed something, and there was an impression of every moment. Don't miss Kubu Restaurant, which is said to be Bali's only fine dining. I stay at hotels at least 180days a year, but I do can say this is the best hotel of the year. Thank you
    4 people found this review helpful 👍

  • 5/5 The BALI J. 3 months ago on Google • 259 reviews New
    A great High end boutique resort in Ubud. Firstly arriving at the lobby a friendly and warm hospitality staff welcomed. The suite and the villa are gorgeous simple calm designs make your feeling be relaxed. Public facilities are superb moreover experience during taken meals at river side restaurant. And also the spa is fantastic at the river side. If you are looking for a high end resort in Ubud this could be best choice. Just 10 minute drive to Ubud town and easy way to explore of Ubud village👍👍👍
    1 person found this review helpful 👍

  • 5/5 Catherine C. 1 year ago on Google
    The Ritz Mandapa was above and beyond and resort experience - from the property to the staff to the food and overall experience. I could not have imagined a better place to spend our honeymoon! The staff were SO welcoming, accommodating, caring and thoughtful - they look the time to get to know us and genuinely care for us - making our time there feel so special. Kewin is the absolute best and a gem of a human. All the staff at breakfast and each meal we spent there remembered our names and the dishes / drinks were enjoyed, and made a point to specialize things for us! The property was beautiful and amazing amenities/villas. We didn’t want to leave and can’t wait to come back!!!
    2 people found this review helpful 👍

  • 5/5 Blake S. 11 months ago on Google
    Our stay at Mandapa was absolutely exceptional. From the grounds, to the rooms, to the staff, everything was top-notch. Our butler Justine was amazing as well as our tour guides Dina and Gus De. Justine even gave us her WhatsApp and would always promptly respond. The tours themselves were amazing not just because of the great activities but because the guides were knowledgeable and fun. The staff is what makes Mandapa so exceptional in my opinion. The level of service is unmatched but not too in-your-face like some other luxury places. If you are in Bali, Mandapa is a must.
    2 people found this review helpful 👍

  • 5/5 Stefan K. 8 months ago on Google
    Amazing stay! Been here for 3 days but not enough this place is paradise for relaxation. Many activities in hotel great organic breakfast, butler service very kind and friendly they always pick you up from room with buggy. Overall all good and planning to come back again.
    1 person found this review helpful 👍

  • 5/5 Hazumar Firdaus Z. 8 months ago on Google
    Absolutely beautiful!! This resort was just gorgeous, from the grounds to the rooms to the service. Everything was excellent. It was so calm and relaxing. The service especially was standout. They really care and make you feel special. Selly and staff were so sweet. Thank you for making our honeymoon so special!
    1 person found this review helpful 👍

  • 5/5 Yusnita A. 10 months ago on Google
    If you are looking for a hotel and staff that will make you feel welcome and taken care of. You found the correct hotel. The staff is very accommodating and the room are fantastic! Very clean and well taken care of
    1 person found this review helpful 👍

  • 5/5 Rio D. 10 months ago on Google
    I recently had the pleasure of staying this hotel and I must say it was an exceptional experience from start to finish. The hotel surpassed my expectations in terms of both food quality and room cleanliness, making my stay truly memorable. Upon arrival, I was greeted by the warm and friendly staff who made me feel welcome right away. The check-in process was quick and efficient, ensuring a smooth start to my stay. The hotel's location was convenient, offering easy access to nearby attractions and transportation options. Now, let's talk about the food. The hotel's restaurant exceeded all my culinary expectations. The breakfast buffet was a delightful spread of delicious options, catering to various dietary preferences. The quality of the food was outstanding, with fresh ingredients and a wide array of choices. Whether I wanted a hearty English breakfast or a light and healthy option, the restaurant had it all. The attentive staff ensured prompt service and were always ready to accommodate any special requests. Moving on to the room, it was immaculate. The housekeeping staff did an exceptional job of maintaining cleanliness throughout my stay. The moment I entered the room, I was greeted by a refreshing scent and a spotless environment. The bed was comfortable with crisp linens, and the attention to detail in terms of cleanliness was evident. The room amenities were well thought out, providing everything I needed for a comfortable stay. The hotel staff, without exception, were courteous, professional, and went above and beyond to ensure a pleasant experience. Whether it was the front desk staff, housekeeping, or restaurant personnel, their commitment to guest satisfaction was commendable. Additionally, the hotel's facilities were top-notch. The fitness center was well-equipped, allowing me to maintain my exercise routine even while traveling. The Wi-Fi connectivity was reliable, and the overall ambiance of the hotel was inviting and stylish. In conclusion, my stay was nothing short of exceptional. The combination of delectable food, meticulous room cleanliness, and the attentive staff made my experience truly memorable. I highly recommend this hotel to anyone seeking a superb stay with a focus on excellent dining options and a pristine environment. I will definitely be returning on my next visit.

  • 5/5 Cemile Akbey G. 7 months ago on Google
    We had our best stay so far and we would love to visit again. This resort offers you everything together, but disconnect to reconnect program makes the real difference. We loved every minute of our stay starting from all the hospitality to food and massage. The only thing they can improve is the kids club. They have an excellent setup, but they barely have activities that the kids have fun. Our 7 year old daughter loves kids clubs and spending time there, but she got really bored in here, so we couldn’t attend all the sessions we wanted. This was a little dealbreaker for us :) you can see other resorts offer activities like kite making, pot painting, or other local activities, but there was nothing here apart from just playing around.

  • 5/5 Areez I. 9 months ago on Google
    I recently had the pleasure of staying this hotel and I must say it was an exceptional experience from start to finish. The hotel surpassed my expectations in terms of both food quality and room cleanliness, making my stay truly memorable. Upon arrival, I was greeted by the warm and friendly staff who made me feel welcome right away. The check-in process was quick and efficient, ensuring a smooth start to my stay. The hotel's location was convenient, offering easy access to nearby attractions and transportation options. Now, let's talk about the food. The hotel's restaurant exceeded all my culinary expectations. The breakfast buffet was a delightful spread of delicious options, catering to various dietary preferences. The quality of the food was outstanding, with fresh ingredients and a wide array of choices. Whether I wanted a hearty English breakfast or a light and healthy option, the restaurant had it all. The attentive staff ensured prompt service and were always ready to accommodate any special requests.

  • 5/5 SDS Academy 0. 6 months ago on Google
    Thank you for this warm welcome. The rooms are incredibly comfortable and the breakfasts are a delight. An address to recommend, that's for sure. We will be happy to come back. We were thankful to stay for 3 nights.

  • 5/5 salsa b. 9 months ago on Google
    Mandapa truly exceeded my expectations. From the moment I walked in, the staff was friendly and attentive. Check-in was a breeze and the receptionist was kind enough to give some great local dining recommendations. The room was immaculate, spacious, and tastefully decorated, with a comfortable bed that provided a great night’s sleep. The amenities, such as the fitness center and pool, were well-maintained. The complimentary breakfast had a good variety of fresh and delicious options. What set this hotel apart was its location, within walking distance of major attractions and eateries. I highly recommend Mandapa for both business and leisure travelers seeking a seamless and luxurious stay.

  • 5/5 Seva G. 7 months ago on Google
    This is truly the best hotel I’ve ever been to. The views of Ubud are gorgeous and so is the property. What stood out to me, though, was the exceptional service. You get your own private butler on call to you via Whatsapp and they take such good care of you. The hotel has an exclusive feel since the property is so huge but there are few rooms. The dining was excellent—the Japanese place had the best sushi and the breakfast buffet was amazing and accommodating to us vegetarians. The morning yoga was so beautiful and the whole mindset/lifestyle is perfect. Highly recommend this beautiful, serene getaway!!!

  • 5/5 Yayan Rahmat W. 9 months ago on Google
    Our stay at this 5-star hotel was an absolute dream. From the moment we stepped into the magnificent lobby, we were greeted with warm smiles and impeccable service. The luxurious room, adorned with elegant furnishings and breathtaking views, provided the perfect sanctuary. The culinary experience was exceptional, with a wide array of delectable dishes crafted by talented chefs. The spa and fitness facilities were world-class, offering relaxation and rejuvenation. Above all, it was the attentive and friendly staff that truly made our stay unforgettable. This hotel truly exemplifies the epitome of luxury and hospitality.

  • 5/5 Shamoon K. 5 months ago on Google • 6 reviews
    Really an amazing experience. Fantastic views, unique temple atmosphere, and exemplary hospitality. Our stay was amazing because of our contact at the hotel, Louis. Louis has a genuine warmth about him and catered to our every need. He has a very bright future, we loved him! If you ever stay at the Mandapa, be sure to ask for Louis!

  • 5/5 Brooke 10 months ago on Google
    This was our favorite hotel on our 3-week honeymoon around Southeast Asia. The hotel itself is fantastic - incredible decor, perfectly clean, beautiful views. But it’s the service that made it such a unique experience. Every room is provided with their own butler - we had Riadi - to assist you during the stay. He was so attentive and wonderful. He took note of small preferences (like what fruit we ordered at breakfast and then sent a tray of it to our room)! The pool experience was amazing. They provide you with fresh fruits and coconuts to drink (complimentary) and come by every 30-60 minutes with new snacks to sample. Normally, we like to leave resorts to get a taste of local food/culture, but we found that our best Indonesian meals actually happened at the hotel. Sawah and Ambar had top tier food. We were a bit disappointed in Kubu as it was expensive and European food (we didn’t come all this way to eat pasta!) Definitely swing by the spa. absolutely gorgeous. Hotel provided tours were excellent and a great way to explore. We did “hidden jewel” which was in a vintage VW (great pics!) and mt batur sunrise hike. Fantastic tour guides for each. Complimentary yoga was great. Breakfast has a la cart and buffet options (you can do both!)

  • 5/5 Kevin P. 11 months ago on Google
    Absolutely 5 stars, breathtaking resort and superb butler service. Few points for improvements: 1- the lighting in the room is bit low, wish it was brighter. 2- while there are 3 restaurants + pool cafe, few more international/westerns dishes will be nice.

  • 5/5 Amanda N. 1 year ago on Google
    I have stayed at tons of high-end luxury resorts, and Mandapa tops them all. They thought of every single detail to make your stay memorable. I had planned to propose to my partner, and they were so accommodating and made the whole experience flawless. Our butler Marka went above and beyond, and always had a smile on his face. He made us feel at home and ensured that our stay was nothing less than perfect. No request was too much for him to handle. This is by far the best hotel I have ever stayed at.

  • 5/5 Baby R. 10 months ago on Google
    Mandapa, A Ritz-Carlton Reserve is a luxury resort located in Ubud, Bali, Indonesia. It is situated alongside the Ayung River and surrounded by rice paddies and tropical forest. The resort features 60 luxurious villas and suites, each with its own private pool and butler service. Mandapa offers a range of amenities and activities for its guests, including a spa, fitness center, yoga and meditation classes, cooking classes, cultural tours, and outdoor activities such as cycling, trekking, and rafting. The resort also has several dining options, including an Indonesian restaurant, a Mediterranean-inspired restaurant, and a bar. Mandapa is known for its emphasis on wellness and sustainable tourism. The resort offers a variety of wellness programs, including yoga and meditation, healthy cooking classes, and spa treatments incorporating traditional Balinese healing techniques. The resort also works to minimize its environmental impact through initiatives such as waste reduction and sustainable sourcing of materials and ingredients. Overall, Mandapa, A Ritz-Carlton Reserve is a luxurious and tranquil retreat in a beautiful natural setting, with a focus on wellness and sustainability.

  • 5/5 Kemal D. 9 months ago on Google
    Mandapa truly exceeded my expectations. From the moment I walked in, the staff was friendly and attentive. Check-in was a breeze and the receptionist was kind enough to give some great local dining recommendations. The room was immaculate, spacious, and tastefully decorated, with a comfortable bed that provided a great night’s sleep. The amenities, such as the fitness center and pool, were well-maintained. The complimentary breakfast had a good variety of fresh and delicious options. What set this hotel apart was its location, within walking distance of major attractions and eateries. I highly recommend Mandapa for both business and leisure travelers seeking a seamless and luxurious stay.

  • 5/5 Ruchita P. 1 year ago on Google
    Visited Bali and stayed at Mandapa for 3 nights…I can’t recommend this place highly enough! The property is gorgeous with stunning views of tge surrounding hills and river running right through it. The rooms are gorgeous - spacious with lovely wooden furniture and cultural motifs. The service however was the best part. Our personal butler, Niti was really friendly, responsive and made sure our every need was taken care of. We sampled all 3 restaurants on the property and they were all excellent. If you’re in Ubud, definitely stay at Mandapa, Ritz Carlton. I hope to come back soon ☺️

  • 5/5 Tashi Al A. 1 year ago on Google
    We stayed at mandapa ritz as a first stop for our honeymoon , We were really amazed with scenery there just breathtaking and the rooms exceeded our expectations. Very neat and organized with a smart toilet for easy wash. Service wise was WOW more of 7-star hotel service . All staff were very attentive with a big smile all the time. They were very friendly and responded very fast. We also had full support from our butlers Niti and kandek par-mini they managed all dinner booking spa bookings and arranged our rafting booking for us hustle free. We were really happy for choosing mandapa ritz carlton thanks to all the staff there for the great experience 🙏🏻💕 Lastly we tried all the restaurants there our favorite dinner spot was kubu restaurant very unique flavors with pretty presentation we went there twice for dinner and the breakfast at Sawah terrace was amazing also worth waking up for 💕

  • 5/5 Borching W. 1 year ago on Google
    A great experience. All staff and facilities top notch. Food is excellent. Service excellent. Travelling with a two year old and infant and they both had a great time. Especially with Vanda in the kids club and Caca.

  • 5/5 Jingle 1 year ago on Google
    We know it’s a solid hotel when before we even left we are planning our next one. Be prepared to be spoilt beyond words. Service is top notch food is amazing room is great. You won’t feel shortchanged paying the rates and we are thinking of making this a yearly stay at least.

  • 5/5 Mubarak 1 year ago on Google
    Absolutely 5 stars, breathtaking resort and superb butler service. Few points for improvements: 1- the lighting in the room is bit low, wish it was brighter. 2- while there are 3 restaurants + pool cafe, few more international/westerns dishes will be nice.


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