1/5 Ravi S. 1 year ago on Google • 107 reviews
I
had
a
business
meeting
this
afternoon
and
since
it
was
just
two
of
us
and
informal
I
decided
to
use
Mugg
&
Bean
at
The
Crescent
Mall.
I
quite
enjoy
the
alfresco
open
air
atmosphere.
The
meeting
went
well
and
my
objects
were
achieved.
However
I
was
not
in
the
least
impressed
with
Mugg
&
Bean.
The
outer
seating
area
was
littered
with
used
serviettes
and
till
slips.
There
was
even
a
broom
and
dust
laying
unattended.
The
service
was
very
slow.
So
slow
that
on
arrival
of
my
meal
my
coffee
was
cold.
My
client
wanted
Earl
Gery
Tea
-
they
did
not
have.
I
wanted
lite
meal
and
ask
them
to
make
me
a
croissant
with
ham
and
cheese,
which
I
usually
have
at
other
branches.
They
did
not
have.
If
the
manager
was
proactive
she
should
have
brought
some
from
Pick
n
Pay
next
door
and
made
it
but
then
again
people
in
our
service
industry
these
days
show
no
innovation
through
customer
service.
To
top
it
all
the
huge
umbrella
fell
onto
us
while
we
were
eating.
Luckily
we
avoid
serious
injuries.
But
here
again
I
had
to
pick
it
up
before
any
staff
member
can
to
our
assistance.
I
was
really
not
impressed
with
the
all-round
service
received
today.
Not
recommend.
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