1/5 Kimberly C. 8 months ago on Google
Food
overall
was
pretty
well
for
the
establishment
but
unfortunately
due
to
terrible
customer
service
,
this
diner
deserves
a
1
star
rating.
The
server
who
was
serving
my
party
was
very
quiet
at
first
,
which
is
no
issue,
until
she
brought
out
our
order
which
was
slightly
wrong.
When
I
informed
her
about
the
discrepancy
of
the
order
she
instead
chose
to
roll
her
eyes
and
not
respond
at
all
while
taking
away
the
plate
while
I
apologized
for
the
inconvenience
of
the
request.
I
was
the
customer
and
yet
I
apologized
with
no
acknowledgment.
In
order
to
deescalate
the
situation
I
reported
the
behavior
to
what
I
assumed
was
a
higher
up
in
uniform.
While
being
respectful
about
the
situation
and
simply
bringing
it
to
his
attention
he
proceeded
to
tell
me
he
viewed
nothing
wrong
of
the
waitress’s
actions
and
completely
ignored
whatever
was
being
said
and
instead
shamed
me
over
the
dish
I
sent
back
because
it
wasn’t
what
I
ordered.
Once
eating,
me
and
my
friend
had
over
heard
the
man
talking
to
what
seemed
to
be
another
higher
up
about
how
our
waitress
had
actually
left
for
the
night
and
just
walked
out.
He
also
ignored
the
woman
he
was
talking
to
as
well.
With
that
said
I
will
never
be
coming
back
here.
To
an
extent
it
is
admirable
for
an
employer
to
stick
up
for
there
staff
,
but
not
in
a
situation
where
the
staff
member
was
clearly
wrong
and
rude
and
completely
ignore
the
costumer,
aka
me,
from
simply
just
reporting
the
behavior
with
no
attitude
or
disrespect.
If
you
are
having
a
bad
day,
please
don’t
that
out
on
other
people!
That
behavior
should
not
be
tolerated
due
to
the
fact
this
diner
prior
to
the
revamp
was
very
sweet
and
enlightening.
I
would’ve
given
this
place
zero
stars
if
it
wasn’t
for
the
women
at
the
cash
register
in
the
red
dress,
she
was
the
only
one
making
sense
and
still
showing
everyone
a
smile
which
was
very
appreciated
after
the
uncomfortable
mess
my
party
was
put
through.