1/5 Rene B. 4 months ago on Google • 189 reviews
UPDATE:
I
have
decided
to
downgrade
my
rating
from
2
to
1
based
on
some
lies
provided
by
the
business
owner
in
their
response
to
my
review.
I
never
requested
the
affogato
with
espresso
or
with
condensed
milk
as
they
said
"as
mentioned
before."
They
served
the
affogato
as
I
described
it.
Also,
it
was
not
condensed
milk
ice
cream
as
they
mentioned
in
their
response,
it
was
vanilla
and
very
poor
quality
(almost
tasteless).
This
response
from
them
leads
me
to
believe
they're
throwing
a
curve
ball
on
me
which
is
even
worse.
Learn
to
provide
an
excellent
service
and
learn
from
your
mistakes,
do
not
blame
it
on
customers
or
the
flu.
-------------
Don't
recommend
it,
don't
go
through
the
same
as
me.
Sadly,
this
visit
was
supposed
to
be
a
great
experience
but
resulted
in
a
bad
one
due
to
the
poor
service
and
the
pedantic
person
with
red
hat
(a
chef
maybe)
that
handled
the
bill
in
this
restaurant.
The
service
does
not
reflect
Vietnamese
culture
at
all.
I
have
been
to
other
restaurants
and
service
is
truly
amazing.
Too
expensive
for
the
quality
of
food,
drinks,
desserts,
and
service.
Here
are
the
details:
as
we
entered
the
place
my
wife
and
I
were
not
attended,
we
walked
to
the
counter
and
finally
were
greeted.
The
place
was
not
busy
so
we
chose
the
table.
The
girl
that
served
us
was
polite
and
attentive.
We
ordered
pork
&
lemongrass
meatballs,
one
spicy
phò
house,
and
one
crab
noodle
soup.
Plus
two
beers.
We
noticed
a
bad
smell
across
the
restaurant
which
came
from
the
kitchen
through
the
food
elevator
located
inside
a
pillar
next
to
the
counter.
We
thought
the
food
was
going
to
be
awful
but
it
was
very
good.
We
liked
all
the
dishes.
We
were
left
unattended
for
long
between
the
starter
and
the
mains,
and
the
mains
and
the
desserts.
Still,
we
wanted
to
give
it
a
try
for
desserts.
We
ordereded
one
Vietnamese
affogato,
you
can
see
in
the
last
picture
that
we
were
served
two
glasses.
One
had
a
spoon
of
vanilla
ice
cream,
the
other
had
"Vietnamese
coffee."
The
presentation
was
terrible,
and
the
coffee
was
not
true
Vietnamese
coffee
(no
condensed
milk,
no
espresso
strength,
and
was
cold).
Vanilla
ice
cream
was
horrible,
a
Ben
&
Jerry's
tastes
better
than
this
one.
When
the
bill
came,
the
person
asked
if
everything
was
ok,
I
said
my
impression
of
affogato
was
different
due
to
the
coffee,
I
expected
an
espresso.
He
literally
replied:
"This
is
a
Vietnamese
restaurant.
We
only
served
Vietnamese
coffee."
I
said
I
understood
that
it
was
a
Vietnamese
restaurant,
did
not
want
to
start
a
useless
conversation
on
Vietnamese
coffee.
I
left
feeling
horrible,
my
wife
too.
We
won't
go
back
again,
not
even
if
the
food
is
free.