1/5 Reshma P. 1 year ago on Google
I
went
here
with
a
party
of
6
people
for
my
birthday
dinner,
and
i
can
thoroughly
say
i
was
not
impressed.
Our
server,
a
young
lady
was
giving
attitude
and
genuinely
seemed
like
she
did
not
want
to
be
there,
the
music
in
the
venue
was
way
too
loud
to
the
point
where
i
could
barely
hear
the
waitress
nor
the
person
sat
opposite
me
at
the
table.
After
being
seated
at
8.30
our
starters
and
drinks
came
relatively
quickly
however
we
then
waited
around
an
hour
for
our
food
to
be
served,
at
this
point
we
had
complained
and
its
only
after
that
did
food
magically
start
coming
out
of
the
kitchen.
We
also
noticed
that
other
groups
had
been
seated
after
us
and
got
their
food
way
before
we
did....
The
food
in
itself
was
very
mediocre,
the
seafood
linguini
was
very
oily
and
under
seasoned
and
the
cod
and
chips
was
bland
and
seemed
over
fried.
The
drinks
were
average
nothing
extraordinary.
When
we
received
the
bill
we
decided
not
to
pay
the
service
charge
which
is
optional.
We
spoke
to
management
who
admitted
that
there
was
a
mess
up
in
the
kitchen
so
our
orders
were
not
input
properly.
I
guess
nobody
including
our
moody
waitress
bothered
to
check
in
until
after
we
had
complained.
I
am
also
surprised
that
nobody
bothered
to
communicate
this
information
to
us?
its
only
after
we
spoke
to
management
that
they
admitted
their
mistake.
After
we
had
spoken
to
management
about
poor
service,
they
offered
to
reduce
our
bill
by
£50
which
we
thought
was
a
good
resolution
however
after
leaving
we
noticed
that
we
didn't
actually
get
£50
off
the
bill,
we
only
got
£25
off
as
they
had
taken
£50
off
from
the
total
bill
which
included
a
service
charge
fee
of
£25,
this
was
very
misleading
off
the
staff
to
say,
as
they
should
have
removed
both
the
service
charge
of
£25
and
then
given
us
the
£50
off
on
top
of
that.
Avoid
this
place,
there
are
way
nicer
Brasseries
in
Central
London.