1/5 Sasha-Louise s. 2 years ago on Google
Venue
was
ok,
needs
refurbishment
to
be
up
to
par.
We
settled
for
this
venue
and
paid.
Charlotte
(Wdding
coordinator)
was
slow
in
responding
and
was
not
as
accommodating
as
our
final
wedding
venue.
During
the
pandemic,
we
had
to
cancel
our
date
and
attempted
to
rearrange
for
the
following
summer.
Having
been
on
their
social
media
and
called
up
pretending
to
be
a
new
customer,
there
were
dates
available
in
the
summer
however
as
they
had
increased
the
price,
they
were
not
permitting
past
customers
who
cancelled
to
have
the
dates.
As
our
wedding
was
due
to
be
outdoors,
they
suggested
October
or
November
for
an
outdoor
wedding.
It
was
incredibly
stressful
and
Bimmal
added
to
the
stress.
When
cancelling,
the
venue
stated
we
had
to
pay
for
them
maintaining
the
grounds
which
was
absolutely
ridiculous
as
they
would
need
to
charge
every
wedding
a
proportion
to
maintain
the
grounds.
As
an
exclusive
wedding
venue
they
would
have
been
closed
during
the
pandemic
as
no
large
events
were
permitted.
The
venue
are
more
interested
in
money
than
their
customers.
Our
wedding
was
moved
to
a
substantially
better
venue
with
more
elegance
and
customer
service.
I
have
advised
all
of
my
friends
not
to
have
their
weddings
there.
The
venue
has
an
ok
shell
but
the
environment
inside
is
dark.
The
carpet
in
the
ballroom
upstairs
is
jarring.
It
also
prevents
couples
from
using
certain
wedding
colours
as
it
clashes
with
the
carpet.
The
grounds
where
guests
can
stay
is
3*
at
most.
Not
up
to
standard
and
the
bridal
suite
can
only
be
accessed
in
the
morning
of
the
wedding
and
can’t
be
stayed
in
the
night
of
the
wedding.
It’s
all
for
show.
There
is
a
bathroom
but
I
doubt
brides
use
it
as
they
can
only
arrive
late
in
the
day
before
their
wedding.
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