3/5 Jack K. 4 years ago on Google
Matilda
was
a
fantastic
performance.
The
actors
were
brilliant,
the
set
design
was
STUNNING
and
we
thoroughly
enjoyed
the
show.
I
was
however
irked
before
arriving
by
their
telephone
answering
automation
which
sends
you
round
in
circles,
ignoring
your
options
and
doing
anything
except
putting
you
through
to
a
human
being.
I
was
then
aghast
at
their
tiny
pots
of
ice
cream
they
were
charging
£4
for.
We
were
seated
up
in
the
nose
bleeds
and
they
had
little
binoculars
in
front
of
the
seats
you
could
borrow
by
putting
a
£1
coin
in
a
slot
to
release
them
-
like
a
shopping
trolley
I
thought
-
but
no,
unlike
a
shopping
trolley,
when
I
returned
the
binoculars
it
did
NOT
return
my
£1
coin.
I
went
and
spoke
to
a
member
of
staff
who
told
me
to
speak
to
her
supervisor,
which
I
did,
and
he
coldly
tells
me
that
it
doesn’t
give
it
back.
I
explained
that
I
had
returned
the
binoculars
and
didn’t
quite
understand
why
they
would
withhold
my
money
after
I
had
returned
their
binoculars.
If
I
had
not
returned
them,
I
would
be
up
one
pair
of
binoculars
for
£1
instead
of
out
of
pocket
for
no
discernable
reason.
I
mean
it’s
not
as
if
there’s
wear
and
tear
or
they
get
consumed
and
need
replacing.
Why
retain
the
money
when
people
have
already
paid
an
arm
and
a
leg
to
see
the
show?
It
just
smacks
of
greed
to
be
honest.
That
and
the
£4
thimble
full
of
ice
cream...