My brother went in with severe pain. He was bed bound and without sleep or had eaten in 4 days and they said they couldn’t do anything for him and gave him 5 different pills. Without being able to move they asked to please leave the chair and to go to the pharmacy alone. This is beyond ridiculous!!! I had to fly to be with him because NO ONE WOULD HELP HIM. If I didn’t came he would have suffered severe dehydration!!! He is still with incredible amount of pain and they never help him! This was a very bad experience and they were extremely rude and they didn’t even help him get out of the hospital! UNBELIEVABLE!! THIS IS UNACCEPTABLE IN A COUNTRY LIKE ENGLAND TO ALLOW SOMEBODY TO STARVE AND DEHYDRATE!!!!

Parking is not easy here at the moment due to some kind of work being done. Not easy to work out where each department is. What I will say is that the staff are helpful when you ask where something is. Parking is £2.30 per hour which is steep considering it’s a hospital!

I went to visit my grandad and the nurses were very rude to us. It took us 5 hours to get there and we realised that it was after 8 but we just wanted to see him for a few minutes. The nurse who there started arguing infront of my grandad who was fuming in the bed. Also the ward infront had visitors and nothing was said to them. It is unfortunate that this happened and we should have been treated better.

Good. But public toilets in the main entrance were not clean. Care for my son could've been much better. They don't seem to know how to deal with a child with Autism. But care for my wife when she had cancer was good. And the parking is horrendously expensive. Still think it's disgusting that you even have to pay for parking at a Hospital.

The people are wonderful, very polite but the wait times are ridiculous. My 5 month old baby burnt her hand. I had to wait for 5 hours to get her treated. I was told to come again the next day and was told that I am a clinic patient and it would be quicker but to my surprise, I had to wait again the same amount of time. Absolutely ridiculous.

A dreadful place. Apathy abounds. Disease always seems to be present so visit to patients difficult. Parking fees astronomical . Operation on my sister cancelled 3 days in a row. Nursing staff not doing basics to look after her. I repeat, a dreadful place.

Doctors and nurses were very friendly and I had a very good surgery on my neck.Thank you 🙏

recommended by Specsavers for an appointment about an eye issue in early December eventually got an appointment for February that was cancelled for the end of June canceled without any re-arrange if you want to wait for more than 6 months this may be the place let's see if it gets up to a year edit and update original one star I have since had an appointment the staff were lovely equipment was well maintained and cleaned after every use the staff I met all deserves 5 Stars so I will be up in my review

My grandma was admitted to the resus department during the week from the doctors surgery . She went to the doctors thinking she was suffering from vertigo but was rushed to hospital with high heart rate. The service she received was brilliant., and Her family would like to thank all the staff involved for the extremely efficient service she received. ,

Went to Southampton General hospital to the Neurophysiology clinic for a nerve conduction test. First of all we got confused as to where to go, 2 people that worked at the hospital asked if we were OK and gave us directions the people were so nice and friendly. Once in the Neurophysiology clinic I was greeted by Ben what a character he made a a nervous patient feel at ease with his happy nature and jokes what a refreshing change. Very impressed with our experience. Anna

Amazing place, I've never had better care, staff are hard working and Amazing, Cant complain

A Very BIG THANK YOU to all the people that attended to my wife medical needs . Doreen Sturgess at the general hospital over the last three day . 25/7/21 . 26th & 27th. THANK YOU To Administration people who were so kind and helpful. THANK YOU to every single nurse involved in Doreen’s welfare . THANK YOU to all Doctors involved in Doreen’s medication and health . And not forgetting all medical professionals that attended Doreen when she had a black out out side of A&E . &. AMU Where she was on the ground 27th . THANK YOU ALL SO MUCH FOR THE EXCELLENT TREATMENT YOU GAVE TO MY WIFE DOREEN.

Southampton General Hospital is the largest in Hampshire and one of the biggest three hospitals in the UK. For patients' experience, care, starting right from the Emergency Department reception through to the wards and outpatient clinic, is patient focused. And for a staff, you have cooperation of your colleagues ans support of senior staff members. The environment in SGH is friendly.

I'd like to thank all the doctors, nurses, HCAs, cleaners, ENT surgeons and catering staff at Southampton General. Their hardwork and friendly attitude made the scary experience of my illness a pleasant stay, although I was admittedly pretty wired for most of it. Too many names to thank, although I did write almost all of them down! Lush view from my ward bedroom yesterday evening.

Having Just spent a week in Southampton Hospital, I have ABSOLUTELY no complaints regarding the way I have been treated, the professionalism and courtesy of all the staff on the D7 ward was without doubt fantastic for me. I was treated respectfully and the treatment I received was administered with care and consideration and they made every effort to make me as comfortable as possible keep up the good work!

Wow - Came in for a liver biopsy as a day patient and couldn't have had better treatment if I had been royalty. Fantastic attention to detail and everything explained every step of the way. No pain at all during the process and nothing was too much trouble. Always been a great support of the NHS (especially since they saved my Dad's life) but I cannot fault my experience at all. Thank you.

I had a stay in E4 recently and I can genuinely say that the staff are magnificent. Lou the phlebotomist on the ward was fantastic with all her patients. A few other names to mention, Olivia great bed making skills lol OCD. To Sasha, sienna, Kaspar and Gerri well done all. Thank you for looking after me.

The most lovely ,kind hearted nurses and doctors I’ve ever met ,they made me feel safe and looked after ,compared to any hospital I’ve been too this one has to be the one ,they did everything they could to try find out what was with me and results were normal cause they took it seriously , thank you for looking after me

Without exception, every member of staff has treated me well. I feel more like a collaborator in optimising my health than a passive recipient of treatment. The food has been good too.

I went in today for a surgical preassessment and everyone was wonderful! Hannah and her lovely student nurse were so welcoming and kind to me. Amanda Lodge took my bloods, and she was just incredible. She was patient with me as I was really anxious and panicky, and she made sure I was alright until the end by making me laugh and smile. Thank you so much to everyone who helped me out today, couldn't fault a thing :)

This is for the Scanning area and teams only. Have been for a number of MIR scans over the the last 5 years, have always found those working at the unit to be friendly and helpful. Always on hand to keep you at ease.

the few times i've actually been to the general hospital it wasn't so horrendous as one would think of lots of critically unwell people having to be there!!! staff know the only way to make it work is to get the job done efficiently and sensibly as possible!!! and in the main it is waiting to be told to get to the next stage of dealing with your issues by reception!!!

Maternity staff are rude and disrespectful. They make it known that you are an inconvenience to them. After having my first child here, I refused to go back after being completely traumatised by the staff’s behaviour during what should be such a special time. So I went to Basingstoke to have my second child, was very happy with my decision. In Basingstoke they were so nice and so helpful. Really showed how awful Southampton was

Neat and clean hospital with a lot of direction signs. However be very careful while navigating in this big hospital as chances of you getting lost is always high. Ask others if you’re lost. No need to park in paid car park if you’re picking up or dropping someone, you can drop and pick up patients from right front of the main entrance using 20 Minites Free Pickup/Drop off lay-bys.

I was working in Southampton general hospital in neuroscience department with non clinical team. I moved in london now . I am really missing my staff members and my respected manager. 10 out of 10star to My manager Abbie wills . ONE OF THE BEST MANAGER OF MY LIFE. Having good manager is blessing and I was really blessed. Southampton general hospital is really good place to work. If I get chance to move I will definitely go to Southampton and join my team again.

It was our first visit to this hospital so we were a bit nervous, but we couldn’t have been given a warmer reception or been dealt with by a more friendly and professional team than we met in the Thoracic outpatients department. Firstly, there was receptionist Angela, then nurse Ruth, consultant Mr Veres and nurse practitioner Georgina. All explained everything patiently and clearly. And a special shout out to James Pappachan who went above and beyond to welcome us and each new patient, making everyone feel looked after and very cared for. Well done all of you – you’re a credit to the NHS.

They’re Doing Amazing Job To Look After To You After An 0peration 0r When You Are Sick

Staff on F wards always busy. Try their best but failure of doctors. Took to the third day for one to look at a wrist x-ray. Radiographer should be able to tell within mins. Whole hospital old and in need of replacement.

I would like to say a big Thank you 🙏 starting with the 999 operator who took my call yesterday, may God bless you and your family, Thank you 🙏 to all ambulance crews that showed up on our doorstep and helped my daughter and not last Thank you 🙏 to the doctor who checked on my daughter and including all the medical staff who were there. You’re doing a fantastic job and You are heroes, all of a you xx

Once you actually get to see the medical staff they are excellent. However, all the waiting just saps your spirit, from waiting in the waiting room to waiting for your prescription (why can't you get that at your local chemist??). The nhs default walk seems to be slow, with many stops or disappearances. I would love to see brisk and efficient, would make such a difference! Of course, while you are waiting waiting waiting...... the car parking charge is racking up.

Can't get hold of the staff in an emergency situation.

First time ive been interrogated to walk in the main entrance of a hospital.. Awful idea what they have going on at the front of the hospital, only allowed in if you have an appointment letter??

SHAME ON YOU DEPLOYING STAFF WHO HELPED DURING LOCKDOWN BECAUSE THEY DONT WANT AN EXPERIMENT ON THEM!!!! HYPOCRISY AT ITS FINEST.

Got broken arm and wrist. Got to wait two weeks for trauma operation. In so much pain. This is Awful. Now waiting for my GP to sort out. Been to A&E twice still not helpful. Can't go to work fed up and so tearful that I have been treated like this. And I work for the NHS. What's t it coming to.

Needed to go to a&e on Easter Sunday for broken wrist after a fall. Staff were brilliant, courteous and efficient. Only there 3 hours including assessment, x-ray, resetting and putting wrist in plaster. Staff are never given enough praise or pay. Very proud of our NHS.

I have spent many weeks as an inpatient on F11 and cannot fault any of the staff. They were all, without exception, kind, capable and efficient. They treated me as a human being and were always willing to answer any questions. I have been on a number of wards during my life and F11 is, undoubtably, the very best for care and consideration. My thanks go out to all the staff there.

I would like thru this review to express my gratitude and appreciation for the pediatric team leaded by their consultant doctor, that operate and took care of my son yesterday when we had the testies surgery. You guys have magic hands, my son is recovering very well, big thank you for what you have done, thank you to the recovery team and G1 team as well, you guys have provided an amazing professional and outstanding support for my son and us equally. You are all guardian angels! Thank you so much, respect and gratitude!

My son and I attended the John Atwell surgical ward yesterday. We just wanted to say how lovely the whole team were from Consultant to Anaesthetist and especially our lovely Nurse Eti. My son's words "Eti made me feel at ease about the procedure and went above and beyond to make my visit alot more comfortable, with her kind and caring attitude. She is a super nurse, with a very big heart. The whole team involved throughout the day were exceptional, caring and professional.

I was taken here on a bank holiday Sunday night via ambulance. Was put into the respitory ward bit, Molly the health care assistant as well as I believe his name was Ben the nurse were especially amazing. Kind, caring and Molly put a canular in without causing any pain!. Start to treatment was really a pleasant experience. Thank you.

Lovely staff. I don't want to explain why I was here but all the staff involved, including the ambulance driver and plus 1, were all amazing

Many thanks to all the staff that took care of my husband, absolutely brilliant service ,what would we do without all the wonderful people that work for the NHS. Thank you all again.🤗😊😀

Very clean and staff is very friendly. I experienced the quality of service here.

Its pretty good. A lot better than royal hants. But of course its not the same type of hospital. There isnt enough parking the staff is overworked and severly underpaid w regards to the living crisis i.e housing costs, availability of healthcare and public transportation costs. So nothing new as far as the UK is concerned but the rest of the world is actually making progress with how much people pay for council tax and how much of it actually gets returned to serve the public and how much one MP is using to line another MPs pockets. Nothing new.

By far the best hospital we have ever been to. My 5 week old baby had open heart surgery. I could not praise southampton more to how they looked after our little girl aswell as us. The most hardest thing to go through in life yet they somehow made it easier. Thank you southampton hospital.

I use this hospital a lot and have done over the years. Never any complaint from me. They do a great job and their paediatrician diabetes team is the best. Oh….. parking is pricey…. But isn’t it everywhere!!!

I've had the pleasure of being treated for cancer at this Awsome hospital. The staff are so kind and helpful. They have taken care of me for 4 weeks Monday to Friday in the radiotherapy department The linac c machine has become somewhat in my life I completed the 20 application Other than the side effects of the treatment, I am in a good place The reception girls are awesome Thankyou all

My brother had brain surgery and the process has been brilliant for how stretched the NHS are he is on the mend and can't thank the staff enough

SGH patient drop off point is poorly designed and a huge step backwards from the original design. It is no longer possible to drop off patients or pick them up from the main covered door. The designated patient dropoff and collect point is too small and often full of taxis. A very poorly implemented change to the front of the building for those that can't walk far and a brought by car. Even worse with bad weather as the covered walk way is too short. The original design was fully covered.

Excellent care and treatment from the staff at the general for are 3 year old son , who has been suffering with obstructive sleep apnea the last 2 years. Tonsils removed, He can finally get a proper nights sleep . Thank you

It should be a cigarette free site. But it is never policed Everywhere you go outside It's full of smokers and their smoke. Staff are excellent, and the building is mostly modern and clean. Their are some places where it is clean but very neglected and needs modernisation. Large areas with florescent lighting instead of LEDs, etc. Parking is extortionate, £55 for four weeks parking. My wife was in for nearly 8 months. So at £55 pm, It ended up costing £440,00, a small fortune.

I can't fault them at all, the COVID procedures in place were great..... it's people that don't follow signage that's the issue. I've been to Southampton university hospital a lot of times and found all the staff I've dealt with to be very friendly and helpful.

The best experience possible for my covid jab. I have many complex allergies and have been reassured and cared for so well. Many thanks to Michelle and Harriette for all your caring and consideration.

I love this hospital, I feel privileged to live close to it and it’s excellent care etc. However as a volunteer driver for a local Good Neighbours scheme it’s incredibly frustrating that there is only ONE volunteer parking bay. This is made more annoying when non volunteers park in that space (on this occasion I’m glad to see they have been given a parking ticket) however when you have elderly, fairly immobile passengers to drop off and collect it becomes a very stressful exercise.

Wife admitted for week for operation. Care perfect. Ring ward very helpful. Great staff and friendly

Spacious not been for some time I was not a patient only supporting someone. Certainly impressed with their methods of directing patients to the right department.

Simply the best, so organized and highly skilled staff yet at the same time never loose sight of the fact that their patient is a person! Been treated for so many things and also my children-even my grandchildren!!! Thanks sgh!

Currently sat in a&e with a family member, he’s very poorly and not one person has come to see him, at this stage he’s threatening to leave, the drs response was to shrug his shoulders and so ok we will see if he can go, absolutely shocking no care whatsoever

It's a fantastic place with brilliant staff, as you'd expect, but it is a big site on many floors and not all lifts go to all floors. If it's your first visit give yourself plenty of time to find your appointment place.

The doctor and nurses are very friendly. My son fell off his bike and hit the road, face first. Had bruises all over his face, chip tooth and hurting legs. The doctor examine him thoroughly and the nurses are very kind and gentle in cleaning his wound. Thank you very much. 🙏💝💕😁👍

Seen quickly, there is lots of building work ongoing at the moment, parking can be difficult and they like to issue tickets if you don't park in the bays.

The explanations were not as clear as one would like to. However, some of the doctors were nice and the hospital is well equiped.

On the 25/1/22 I had a total right hip replacement. The skill of Mr. Abbas and the exceptional nursing staff have given me a new lease of life. Thank you. I have one concern of the lack of help from the physio/occupational health. I left hospital on Saturday evening unfortunately the tunnel frame that was supplied would not go through our front or internal doors, unless it was put sideways. This meant I wasn’t getting the support that I needed when walking. I phoned the contact number in the Total Hip Replace hand book. No answer, I phoned on Sunday several times no answer and no message facility. I phoned the ward on Sunday and was told there was only one physio on a Sunday but a message would be given to her explaining the difficulties with the door and a request for a commode. No response. I phoned the number again from the book twice on Monday morning no answer. When the phone was answered at 2.20pm Monday by a lady who said. ‘’ we can’t do anything once you leave the ward our responsibility ends. Try contacting the Red Cross or your GP. ‘. I challenged this stating I was shown how to use the gutter frame, I am unable to use it as shown as the frame is not fit for purpose. I hope my new hip is not going to get damaged because of this fault. The lady wasn’t interested in helping me at all her attitude was dismissive. I stood my ground and after 20 minutes and getting her to give me the details of the supplier she spoke with a colleague who looked at my record to see what I had been given. Her colleague found I had not been given the standard one but a large one so they could order me a smaller one which they did and we had to pick up. After such a big operation I could have really done with some support, instead I got someone who wasn’t interested in helping me. If I hadn’t persevered I would still be struggling going through doorways. I haven’t awarded any stars for the aftercare but have awarded full stars and more for the nursing staff. Teresa Hadwick

I can't praise ALL staff here enough for the wonderful care given. I was cared for in Neurology by friendly, caring, efficient staff. I would particularly like to thank Jane and Pedie on Neurology Day Surgery Ward. Thank you.

Brilliant care. Cardiac surgery and all staff associated with it from initial outpatient appointment to post operative care excellent. Now 3 months down the line I feel normal (physically anyway!). Only complaint is very noisy HDU but they need to monitor us all so difficult for machines to be quiet!

A while ago I had medical situation where I was sent an emergency ambulance. I was examined by a paramedic who told me that I should be admitted to the general hospital for a scan. It was quite a shock but, I was treated from start to finish with the utmost care and while there was some time before I was able to be seen by a doctor, I couldn’t praise the treatment I had received highly enough. Everyone I spoke to was so kind and supportive. Thankfully I was able to get back home after some tests and recover. I’m glad we have such a great hospital in this city. Treat them with respect and compassion for they go through tough times and deserve what they are asking for.

My wife had a kidney stone removed earlier this year her treatment and after care was wonderful she can't thank the theatre staff and nurses on her ward enough thank you so much from us both

With a few visits to different hospitals lately, this is definitely number one . Easy to find and park being outside our area this is a good thing. The Staff were beyond excellent. Appreciate the great service.

My first contact with Southampton GH yesterday, at Non-Invasive Cardiology. Both Fleur, who did the ultrasound scan of my heart, and James who did my ECG, couldn't have been more pleasant and helpful, while also being totally efficient and professional. Wonderful people - our wonderful NHS at its very best. Thank you!

I have in there 2 time in 3 years all doctors and nurses are very nice to because I have learning disability and put me in a side room and it was nice. I am from hull East Yorkshire but I like this hospital than hull royal infirmary

Excellent hospital I’ve been here twice and everyone from the Doctors, Nurses down to cleaning staff are absolutely wonderful nothing is to much trouble and they always have a smile and are very friendly can’t thank them enough

My expense was that everybody from nurses doctors and porters super friendly and helpful was scene reasonably quite quickly from beginning to end obviously a little bit of a weight due to amount of people that were there too

Last year 21st June I had a brain surgery due to blood cloting, the team was top of the world, couldn't do more ,I have seen many living god day and night,thanks for giving my life back,God bless u all

5 stars are not enough for some staff that we've meet over there thank you to all staff that helped us

Attended for an gastroscopy this morning. I was very apprehensive but the staff put me at my ease. Couldn't fault a thing. Staff were kind, attentive, knowledgeable, they had time for my questions. Couldn't have asked for better care. Thank you Sr J Wang and team

I was taken there after a dusty holiday cottage gave me a severe asthma attack. The ambulance picked me up a couple of minutes after a passer by rang for it.. The hospital was busy, but not over busy It gave me superb care

Staff always very friendly and environment clean, as expected. The parking however is horrific. We travel an hour and a half each way for our son's appointments and we always have to leave A LOT of extra time to park and also ensure that we have someone able to drive and drop in case there isn't any spaces (which happens more often than not). The blue car park in particular is a nightmare with cars basically abandoned wherever.

I'm staying there now. I've been so well cared for here and I can't thank the staff at the trauma department more. I was hit by a lorry and was rushed here quick the team has made everything so much easier and when I got depressed about being here the staff stayed and talked with me, they offered to take me on a wheelchair around. I couldn't do that yet but it meant so much