1/5 Gabriel C. 9 months ago on Google
I
recently
had
an
incredibly
disappointing
experience
at
a
McDonald's
location,
and
I
feel
compelled
to
share
my
negative
review.
I
decided
to
place
a
mobile
order
at
this
particular
McDonald's,
hoping
for
a
convenient
and
pleasant
experience.
However,
what
transpired
was
nothing
short
of
a
nightmare.
Upon
arriving
at
the
restaurant,
I
approached
the
designated
booth
to
collect
my
order,
only
to
be
greeted
by
an
extremely
aggressive
employee
who
informed
me
that
they
were
already
closed.
Now,
I
understand
that
businesses
have
operating
hours,
but
the
manner
in
which
I
was
informed
was
completely
uncalled
for.
Instead
of
politely
explaining
the
situation,
the
employee
proceeded
to
insult
me,
showing
a
complete
lack
of
professionalism
and
basic
courtesy.
When
I
asked
to
be
treated
with
respect
and
kindness,
hoping
for
a
resolution
or
at
least
an
apology,
the
employee's
behavior
became
even
more
hostile.
It
is
absolutely
unacceptable
for
a
customer
to
be
subjected
to
such
rude
and
offensive
treatment,
especially
considering
the
purpose
of
the
interaction
was
to
pick
up
a
pre-ordered
meal.
I
was
left
feeling
humiliated
and
disrespected
by
the
actions
of
this
employee,
and
I
can
confidently
say
that
I
will
never
recommend
this
particular
McDonald's
location
to
anyone.
It
is
disheartening
to
witness
such
poor
customer
service
and
an
utter
lack
of
empathy
from
an
establishment
that
prides
itself
on
its
fast-food
service.
As
a
customer,
I
believe
it
is
crucial
to
be
treated
with
dignity
and
respect,
regardless
of
the
circumstances.
Unfortunately,
this
McDonald's
failed
miserably
in
meeting
these
basic
expectations.
The
unprofessional
conduct
of
the
employee
not
only
tainted
my
experience
but
also
left
a
lasting
impression
that
will
discourage
me
from
ever
returning.
In
conclusion,
I
strongly
advise
against
ordering
anything
from
this
particular
McDonald's
location.
The
rude
behavior
of
the
staff
member
I
encountered
was
inexcusable,
and
no
customer
should
have
to
endure
such
treatment.
McDonald's
should
take
immediate
action
to
address
these
issues
and
ensure
that
their
employees
are
trained
to
provide
exceptional
service,
even
in
challenging
situations.
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