4/5 Kamilla K. 6 months ago on Google • 36 reviews
My
recent
visit
to
JOEY
Woodland
Hills
was
a
mixed
experience,
with
the
standout
being
the
delectable
food,
but
unfortunately
overshadowed
by
some
glaring
issues
in
the
service
department.
Let's
begin
with
the
positives.
The
culinary
offerings
at
JOEY
Woodland
Hills
are
undeniably
impressive.
The
tuna
salad
was
a
true
gem,
bursting
with
fresh
flavors
and
vibrant
ingredients.
The
steaks
were
cooked
to
perfection,
showcasing
the
chef's
expertise
in
grilling.
And
the
desserts
were
a
delightful
conclusion
to
our
meal,
leaving
our
taste
buds
satisfied.
However,
the
service
aspect
of
the
evening
left
much
to
be
desired.
The
most
glaring
issue
was
the
excruciatingly
long
wait
time
for
drinks,
which
amounted
to
a
staggering
35
minutes.
To
make
matters
worse,
the
waitstaff
appeared
inattentive,
neglecting
to
clear
empty
plates
and
glasses
from
our
table,
leading
to
a
cluttered
and
unappealing
dining
atmosphere.
The
beverage
mishaps
were
equally
disappointing.
An
ordered
virgin
mojito
with
strawberries
turned
out
to
be
a
mixture
of
sparkling
water
and
syrup,
with
a
sour
aftertaste.
Similarly,
when
we
requested
coffee
with
milk,
we
were
served
coffee
with
cream.
Furthermore,
our
bill
included
two
lattes,
though
we
had
only
ordered
one.
This
necessitates
a
cautionary
note
to
patrons:
always
scrutinize
your
receipt
before
settling
the
bill.
A
final
letdown
was
the
lackluster
attitude
of
the
waitstaff.
The
absence
of
a
warm
and
welcoming
atmosphere
slightly
marred
what
should
have
been
an
enjoyable
evening
out
with
friends.
In
conclusion,
JOEY
Woodland
Hills
boasts
a
menu
with
delicious
offerings,
particularly
the
tuna
salad
and
steaks.
However,
the
glaring
service
issues,
notably
the
lengthy
drink
wait
times
and
beverage
mix-ups,
detract
from
the
overall
dining
experience.
While
the
food
is
a
definite
highlight,
improvements
in
service
quality
and
attentiveness
are
warranted
to
match
the
culinary
excellence
this
establishment
has
to
offer.