Has to be the worst place I've been to donate. The process took forever, although the staff was very nice. the place is being ran very poorly, overstaffed but it seems no one is in charge.. went in for my first stick which is already a drag, waiting for the needle to hit ur vain.. the lobotomist missed my vain then had someone else remove the needle and restick me which has never happened before. Ive donated more then once so I know the process, the staff is poorly trained..went in for my second and third time and the experience was too much.. I will not be returning and fare warning to those who do go give plasma. This place sucks

It’s a very social place but, my 2nd experience ever here or any plasma bank for that matter my arm is swollen bruised on several sides guy tried returning blood after relocating needle watched arm swell up asked they said it was alright blood just went around my veinarm swollen barely useable and they gave ice pack and didn’t receive full funds. Called they told me they would fix on next visit. It’s been 10 days my arm hurts as if it were yesterday bruised in several different locations can’t put any pressure on it or stretch it all the way out. On my way to emergency room now!

This donation center is the most unprofessional and un ethical plasma center I’ve ever donated from the workers are rude and make the environment unsettling . They need new workers !

Extremely rude and disrespectful. Stopped in at the location on 87th/Kedzie for new donor information. It was too much of an inconvenience to even tell me what the compensation rate was, telling me, "Just come in for your first donation and we'll tell you then." Really? Got snapped at by a woman who was super snotty, and she refused to even identify herself, saying, "You don't need to know my name!", then she tried to talk over me when I chose to speak the other person at the counter, Luis, who was nice and professional. Incredibly rude. I know this is the South Side of Chicago, but do we really need to mistreat each other and be rude and disrespectful? No, we absolutely do not. There are other choices in Chicago. There's no reason to mistreat a patron like this. Wow!

Y'all missing out,we enjoy ourselves at grifols.The employees are dedicated,and Larissa is going to get you in and out, after you donate.cause you got things done.🙂

I like helping sick ppl and you get rewarded also.I kick my legs pretty fast it speeds it up.my niece taught me to that.I make us a green smoothie .They train a lot of new crew on the floor!

The staff are nice people. One of the employees, Jasmine is always very professional, courtesy and I notice how she establishes great rapport with each donor that she screens. When I go to donate I always hope to be screen by Jasmine. Keep up the great work ! I am acquainting myself with the names of all the staff that work in the front area as well in the back. Velvet is another wonderful person.Today I met a new employee, Chiketa( I believe I misspelled her name,sorry),nice personality. 3/24/21. ,

This place is awful. The process is very slow and this place does a poor job of explaining their information. The process is slow because the workers spend too much time talking to each other instead of paying attention to their clients.If one has Aids HIV, high blood pressure, Cancer, Diabetes, Hepatitis, locked up in jail, or any other diseases do not waste your time coming here. Half of the workers are cool and the other half are mean. In my own opinion your nothing but a lab rat to these people and they should pay their clients more money.

Really cool place to donate. The staff members are awesome 👌 I always have a good experience every time I walk in. The process is a super fast experience if you're new :) and the employees work really hard to make sure you get in and out. Thank you Biomat 😊.

They are so unprofessional. The female workers are so ratchet n ghetto, always flirting with each other and the men that come in there. They so loud and childish. The females act like some h*** and need to start acting more professional and stop talking to other ppl men's.

One staff member is unnecessarily difficult yo get out of doing her job. This place will do everything to send you away.

95 st plasma center staff are all ROCK STARS absolutely amazing folks! From the min you walk in, you are greeted with smiles under the mask and from the time u check in and to donation bed it’s smooth transition even upon leaving center. Dnt know why they so happy at work, they must like it there. You are in good hands; you can feel the mood in the room set and the music helps them focus making you feel relax and want to return for sure.

First time donors can be there up to 4 hours. Sunday is their busiest day.

Myles is an absolute gem! Very professional, honest, great personality.. Hes the reason my rating is so high. HOWEVER, If the way the front security guard with the white beard is any indication of how you'll be spoken to here, then its no surprise the ratings have dropped in the last couple years. He's got that high school principal vibe in a PLASMA place, speaking down to people who asked the employee behind the desk a question. Following up his answer with "is that crystal clear?" Excuse me? Did your old military days seep into 2023?? Why are you being passively condescending? We are not children in detention, we are here to do a SERVICE and should be treated accordingly. When told that there's no need to speak to adults in that manner, his response was, "if you don't like it, you can go somewhere else." So essentially, if you want to donate at THIS location, be prepared to be berated by the hired gun, who shouldn't be answering questions ANYway..

Super clean, very cool associates, keep the AC in the summer and the heat on in the winter. Pretty cool spot.

The staff is always more than friendly when I come through I would recommend friends and family is great for the area and it's always clean

The staff, everyone from the Management to the security staff are professional, but not only that, they are very warm and courteous. I appreciate the way they run the place! Salute!

Cookie- Sprit just lighting up my day every time I see her! She is a great worker for this company!!.. ❤️

The staff is friendly, the experience overall is great. The get you in and out.

Pump machine are 5 years old, The motto If not broke why get new machines. I think 🤔 you should before 10th year come.

Very nice facility...friendly staff and very clean.

I was told today the reason we have to stand after we sign in is because the center manager wants us to. People with canes have been standing for at least 45min to donate. I left w/out donating after standing for an hr my self

My experience at grifol was pleasant ,the staff was very professional made the whole process actually enjoyable.

Been cool with me so far and I'm 8 donation's in so I'm feeling good about them so far. Clean, professional, cool and sometimes entertaining environment I give it a 10 for me.

I was humiliated by this facility. I went in as a new donor and was told that I had an odor I didn't! I spoke to the manager at this point I had a 2nd person smelling my armpits & chest I didn't smell. If I had an odor you wouldn't have to do all that to try to figure it out you would just be able to smell me. I'm Hispanic I feel discriminated against! It's a shame I can't even donate blood in peace.

Plan on 3 to 4 hours every visit the actual plasma takes about 30 to 45 min Theres a very short woman there with blue hair seems to be a receptionist terrible manners and from the get-go she is being very rude and being ghetto its like omg do i really have to waste energy turning up on you. And another lady there some type of Manger trainee it seems like sees me sign in and walk up to the kiosk and just sends me home I wanted to jump over the counter i was enraged i needed those 45 dollars but i have self control and i know i just lose if I do something. Either way its bad enough to get ripped off for plasma now we have to deal with this extra stuff the manager is stylish and very helpful and not immediately rude that's a plus

Very professional, very polite it's a shame I can't go there because I moved. However, times can vary, sometimes busy sometimes not. When it's busy I've been there 3 hours before, but people are cool, playing music and the atmosphere is loving.

Older staff (not age) keep things going. Lots of new employees that play all day.

Great Staff The team was professional, efficient, and exceeded my expectations and Always Make Me Vary comfortable I highly recommend them.

I enjoy the service & the employees are very helpful. I hope u guys continue being great & staying blessed cuz u make me feel welcomed everytime.

They move very slow, we all have been waiting 45 mins now and still haven’t gotten place in the chairs to donate it’s a lot of talking and standing amongst the employees

I've been donating at this site for well over a year. I can honestly say that my overall experience has been a great one! The staff is very knowledgeable and confident in their skill, which makes the donor feel confident and secure about donating! Keep up the Good work!

I’m in and out with no problems. The staff is cool as well