In-flight WiFi and entertainment guaranteed. So far flights have gone without hiccups.

Bad news. Too much to mention A bait and switch situation. Be careful!

People have flights early in the morning. Yet they can’t check bags until 10 past 4 a.m. as I’m writing this. Huge line has been forming for over an hour and though the employees are here, they are not assisting anyone. Well done, Delta. On the brink of missing my flight despite being here hours early.

Front desk was friendly, quick, efficient, and professional. Once arrived to terminal they were not as friendly but took care of our needs. Delta areas are kept pretty clean and everyone was pretty respectful. I will only fly Delta because they are the number one airline. As always, fly Delta.

They were incredibly kind and helpful when one of our flights ran late, which meant we would miss our connecting flight. They rebooked us with a great sense of customer service on a different airline, and we actually ended up getting to our reservation sooner than we would have if we had taken our original flights! Thank you!!

Amazing the staff was SO friendly and patient with my very eager first time flyers. We will from here on out be a delta flying family.

My flight left at 6:10 am and the counter doesn't even open until 4 am. The staff all just sit and look at you until 4am. Then one lady told me to get in the line marked for bag drops and I said I need to check-in. She said same line. Waited in line for 20 minutes and another lady came out and said do you have a boarding pass. I said not yet. She said you are in the wrong line. She moved me to a different line. Then waited for another 30 minutes to Then finally go through security. I asked at the desk why they don't open before 4 am for the flights that they scheduled for early departure She said I don't know we just don't open until 4 am. And said next.

Too mucho money for a desorganized flight. There was no palace for Hand luggage and nobody was able to organize and offeer to despach, só te customers had to wait standed inside the plaina for about 15 minutes before someone take action.

Horrible service with 2 Diamond members and 5 staff traveling. Baggage claim at Chicago O hare, just lies and Horrible service, Delta just disappointing to me and the lies they tell...rate them as 0 stars with incompetent staff. Arrive with no luggage as my husband is due to get an award and we missed it thanks to Delta Airlines...stupid!¡!!!!!¡!!!!!!!

Never never never fly delta. Customer service wait times are consistently over 30 minutes, flight delays caused by crew issues are handled terribly, updates are sent out on short notice so finding new flights costs travelers more time and missed options. Especially at ohare, where delta is in its own terminal, never never never fly delta!

Smooth round trip. Wonderful staff in airport and on the plane!

Too many folks on this flight! Friendly attendants and roomy seats. The only airline that doesn't squeeze a full-figured girl in her seat...extra long seat belts!!!! 5 stars for comfort!!!

Delayed flights, employees errors, and poor service resulted in bad experience. I could have driven home.

One of the best airlines. Comfortable seats, IFE screens on all planes that aren’t regional ones, nice snack offerings, etc.

Personally I didn't like this airline at all we went and checked inn and they told us that we never confirmed the reservation and they didn't have a flight for us my husband had to pay again so that we could flight back home

I had a flight boarding at 450am and nobody at the baggage drop desk showed up till 410am. Considering how many people were in line and TSA security checkpoints, you'd think they'd on time to check our bags.

Delta Airlines has to be one of the best domestic airline by far when it comes to hear customer service, comfy seats, and cleanliness.

They traet you like trash or a number. No one helped me for 3 hrs as they gave me advice for expedia to do their job. Thanks for nothing.

No complaints. The TSA has seriously tightened down on security since I flew to Australia 6 years ago. Arms open and up and out, legs spread, FULL body pat down, front and back. 3D imaging.

Staff was phenomenal. Very helpful. I'm more frustrated with the group themselves who keep delaying flights and then eventually cancelling the flights. Didn't like being stringed along

Ohare delta staff seem to be uninformed and rude. I was told that my flight canceled and next available in next 2 days, yes days not hours and offered to me and my family discount coupon for hotel 🥵

Trip was pleasant, holiday week plane was at full capacity. Flight crew and gate agents made everything work well.

They don’t know how to deal with large families. Extremely nasty and condescending. Even tricked me into forcing me to send my kids personal small bag under the plane. Don’t fly this airlines!

A simple thing as trying to get a lap infant added to our reservation has turned into a 2 days plus ordeal. I was on hold for over 6 hours last night to wake up to a dead line. I also tried messaging through the Delta app, Facebook and Twitter. It has officially been 28 hours to only get a message every so often asking if I still would like to speak with a representative. So much for signing up for a Delta SkyMiles AMEX in hopes of traveling on Delta in the future. My family will choose another carrier, one who actually answers the phone.

Simple to use and easy to understand! Saved me some time before my flight

I've called Delta Airlines at least 9 times over the past 3 days. The shortest wait time for an agent (all of whom are assisting other customers) was 2 hours and 57 minutes. The longest was 6 hours and minutes. On the 2 hour hold time I was disconnected after 1 hour and 51 minutes. Perhaps they have one individual assisting customers on the phone. I've never had such a problem. Also, they don't have an option for the to call you back. Disgusting.