Subway image

Subway

Restaurant Fast food restaurant Meal takeaway Sandwich shop Catering service

Casual counter-serve chain for build-your-own sandwiches & salads, with health-conscious options. People often mention hands, service,


Address

6826 N Loop 1604 E Bldg 1, San Antonio, TX 78247

Website

restaurants.subway.com

Contact

(210) 650-9495

Price rating

$ $$$

Rating on Google Maps

4.20 (234 reviews)

Open on Google Maps

Working Hours

  • Thursday: 9 AM to 10 PM
  • Friday: (Good Friday), 9 AM to 10 PM, Hours might differ
  • Saturday: 9 AM to 10 PM
  • Sunday: (Easter), Closed, Holiday hours
  • Monday: 9 AM to 10 PM
  • Tuesday: 9 AM to 10 PM
  • Wednesday: 9 AM to 10 PM

Featured Reviews


Frequently mentioned in reviews: hands (7) service (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 2/5 Cynthia C. 2 years ago on Google
    Beware of employees not washing their hands after handling money at register. I just witnessed an employee Counting the money at the register and immediately after she attempted to go straight into handling food. The customer in front of me noticed and asked her to wash her hands. The employee was bothered by the request and responded with “I’m wearing gloves.” I get that she is trying to hurry and get us out of the door with our food but I doubt a single person in line would be upset over waiting an extra 2 minutes so she could wash her hands. Not only that she totally had an attitude and we all had to chime in, in order for her to consider the request and go wash her hands. Being that we were all next and wanted clean hands on our food as well, we had to step in and agree with the customer request. Makes me wonder if they wash their hands when they prep the food?! Such a simple request should be addressed by their employees with respect and pleasure to serve. They really need a refresher on customer service and food prep training. If I was the owner/manager I would cringe at this review, especially being that is it a food establishment. I also doubt the specific employee would want someone making her food with money hands. I am giving two starts because I have had pleasant interactions with other employees and I don’t want to take away from their service and hard work.
    2 people found this review helpful 👍

  • 5/5 Loritz L. 7 months ago on Google
    I've been obsessed with eating Subway in the last few weeks and this location is beyond clean and always has great customer service. The crew at this location are friendly and very patient. Best part of it all is Mrs. Vicky's jalapeno Dill Pickles chips, they are soooo good.
    1 person found this review helpful 👍

  • 5/5 Mathew A. 1 year ago on Google
    I can’t get over how consistently spot on this store has been these past 5 weeks. Especially the two guys working evenings. I really appreciate that the presentation is always clean. They never over stuff the subs and it’s always wrapped snug! I don’t have to worry about unwrapping a mess when I open it. 10/10 from me! 🤘
    1 person found this review helpful 👍

  • 5/5 Jennifer S. 2 years ago on Google
    Amazing crew working at 645pm 4/29/2022!!! 🥳 Such great positive energy! Restaurant was clean and they were ready to assist! There is another location nearby that could really benefit from some training from this location. Thank you to the 3 fabulous sandwich & protein bowl artists (& their manager) for making our experience wonderful and making my family feel special!! Can't wait to come back again 😃
    1 person found this review helpful 👍

  • 5/5 Cruz I. 2 years ago on Google
    Was treated with friendly service even though store was busy and only one person working.
    1 person found this review helpful 👍

  • 3/5 Gené 8 months ago on Google
    Asked for a salad, at the end of the process she told me they no longer chop veggies and they are called protein bowls. That in the picture is thirteen dollars. Generally I like the food but the service is garbage. Worst part of all this I get fuel down the street off 3009 and that subway chops the veggies. Not my lucky day

  • 2/5 travis j. 9 months ago on Google
    When you stand there for 10mins while they make 3 sandwich for people not even in the store. I get online orders, but why make me wait that long, I'm there ready. The 3 sandwich sitting there after I leave still. And on top of that they do not listen. Poor service

  • 4/5 James L. 5 months ago on Google
    Food is good and place is clean but the bathroom have been broken for over a month which is kinda weird that they wouldn't want to fix it.


Call (210) 650-9495 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Quick bite
    • ✓️ Comfort food
    • ✓️ Vegan options
    • ✓️ Healthy options
    • ✓️ Vegetarian options
  • Popular for
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Solo dining
  • Accessibility
    • ✓️ Wheelchair accessible seating
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible restroom
    • ✓️ Wheelchair accessible parking lot
  • Dining options
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Catering
    • ✓️ Counter service
  • Service options
    • ✓️ Dine-in
    • ✓️ Takeout
    • ✓️ Delivery
    • ✓️ Curbside pickup


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