Mountain Springs Apartment Homes image

Mountain Springs Apartment Homes

Apartment complex Apartment building Apartment rental agency

One of the Worst Reviewed Apartment complexes in Upland


Address

1413 San Bernardino Rd, Upland, CA 91786

Website

www.mountspringsapts.com

Contact

(909) 402-1402

Rating on Google Maps

2.40 (43 reviews)

Open on Google Maps

Working Hours

  • Thursday: 9 AM to 6 PM
  • Friday: 9 AM to 6 PM
  • Saturday: 9 AM to 6 PM
  • Sunday: Closed
  • Monday: 9 AM to 6 PM
  • Tuesday: 9 AM to 6 PM
  • Wednesday: 9 AM to 6 PM

Featured Reviews


Frequently mentioned in reviews: people (9) parking (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Kayli B. 4 years ago on Google
    Don't move here. If I wasn't trapped in a lease I would leave. The parking situation is the worst thing you will ever experience. Nothing quite like working a 12 hr shift and having to park on the street when you get home! Staff don't seem to care about it. People without passes and gate keys are parking all over the place and they never get towed. Cars are stacked up outside of the gate waiting to get in. My car got broken into a while back and I was actually parked inside of the complex. Not worth the expensive rent. Joe, one of the maintenance guys, is awesome and actually cares about the residents. No one else does.
    23 people found this review helpful 👍

  • 1/5 Isabelle G. 6 years ago on Google
    Where to begin with the place This is downright the most awful place I have ever lived in. Management are all the most inconsiderate, do the bare minimum, worst staff you could imagine. They're condescending and rude and couldn't be bothered when it comes making sure their renters are happy. The place is easily roach infested. Reeks of weed 24/7. No lights in the rooms, you have to buy lamps. All the sockets barely work. The shower heads are extremely low, if you're over 5'7 you have to tilt your head back to even get washed properly. The carpet wears extremely fast. Any and all maintenance requests take forever to get processed. THERE IS SOOO MANY HIDDEN FEES. Would never recommend to anyone. Take your business elsewhere!!!
    21 people found this review helpful 👍

  • 3/5 Edward D. 2 years ago on Google
    Generally a nice area to live. My main complaints right now is security. In the first half of 2021, my car has been broken into once, and my storage lockers in my carport has been broken into twice. I believe these thefts occured during the early morning hours or during the day. There's a security guard in the evening that walks around. I was told by management there's no security cameras. It's pretty frustrating.
    13 people found this review helpful 👍

  • 4/5 Adrian C. 1 year ago on Google
    YEAR 1: I think most reviews of these apartments are overly critical. I’ve had a great experience living here, and honestly have no complaints. Pricing is fair for the area, neighbors are quiet and friendly, living right next to the bike trail is great, and I enjoy watching the squirrels in the morning too so that’s a plus. YEAR 2: I’ve been here a little over a year now and my opinion has changed slightly. First, rent has gone up in price since I’ve been here. Supposedly that’ll keep happening each year. Bummer. There’s also a lot of activity that goes on around here at night. I’ve heard two shootings take place, (both within a week of each other), and witnessed one guy bleeding out in the liquor store behind the apartment complex after being shot. Cops stopped me while on night walk to ask if I’ve seen a man with a gun that they were searching for. A homeless guy was also beaten to death with a piece of rebar by another homeless guy at the park down the street. Basically, it’s not really safe around here at night. I still go on walks because I don’t really care. But be careful, especially if you’re alone. Finally, they cut the trees here, and ruined the homes for all the squirrels. A lot of the squirrels have left, and I have nothing to look at when I glance out my windows in the morning. I miss those little dudes. I wonder where they’ve gone. Overall, I still like it here, and I think it’s nice. But I can do with less gunshots and more squirrels. YEAR 3: Rent went up $120/month. That’s a pretty steep increase, if you ask me. But I asked management about it and supposedly it’s not up to them. The maintenance guys here do a great job keeping up with repairs. Shoutout to the grounds guys for always keeping the place clean too. Haven’t noticed any more gunshots recently. Maybe things are looking up.
    8 people found this review helpful 👍

  • 1/5 Adriana D. 1 year ago on Google
    I lived here for two years. There are very friendly people that live there, but the vibe of management is like you are in an institution and constantly being watched and judged. It is not friendly or welcoming. There are very few amenities for the price comparatively to other complexes. One of the two spas was broken and lukewarm for at least a year. Management did a pre move out inspection, but never communicated their findings. And there is constant work and gardening being done. They don’t really consider that maybe people work or value privacy and peace at home. Don’t move here if you expect to be respected or honored as a resident.
    4 people found this review helpful 👍

  • 3/5 Blonde A. 10 years ago on Google
    In defense of these apartments, they are really not a bad place to live. The grounds are clean and groomed. The pools are clean. It's actually pretty quiet most of the time where I live. Anytime I have had a problem with something needing fixing or whatever in my apartment(which isn't very often) they were very prompt in getting it fixed. All of the guys that work here are really nice. The people in the office are nice too. The people around here are mostly friendly too. People really keep to themselves. There are a couple downfalls, one being the parking and that every year it seems the rent is increased. But, I guess it's like that everywhere.
    3 people found this review helpful 👍

  • 1/5 Ariana G. 1 year ago on Google
    this place was a great place to live about 3 years ago , But now it’s so trashy , the washers don’t work, the laundry room always dirty, there bad little kids running around late at night with no supervision . Never no parking & people are stingy with the parking . Cars will be parked at the same parking spot for months & will never get towed. A lot of druggies around the area. Also seen like 5 people get arrested here . I seen homeless shower at the pool area . And let’s not talk about the people to would have a party at the pool into 2am. But enough with the negative so here so positive maintenance people , they really are the best they do deserve that raise. Have some great friendly neighbors ! Also shoutout to the guy to sells the corn !!!
    2 people found this review helpful 👍

  • 1/5 Joe 10 months ago on Google
    Worst place I’ve lived. Neighbors constantly playing loud music and bass shakes entire buildings. Management refuses to enforce the rules and will target you for complaints. Gone down hill in the 6 years I lived here
    1 person found this review helpful 👍

  • 1/5 Rafael A. 8 months ago on Google • 13 reviews
    Hello, you have lived here for 1 year and the complex is not quiet at all since a boy was killed in the parking lot while he was driving, in addition to the fact that the rent went up exaggeratedly, the people who serve in the office discriminate against Latinos and say that it is forbidden to speak Spanish, only English, they don't serve you well, the jacuzzi is always dirty, the apartments are full of cockroaches and flies.


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