Unfortunately my experience wasn't so good. I booked the valet parking service plus care package 1 interior and exterior cleaning. Picking up the car upon departure went well, the car was photographed, and the money and vehicle keys were handed over without contact. You're supposed to call when you pick it up: I called in after landing, at the baggage carousel and then after receiving the suitcase. I still had to wait for my car for over 20 minutes in the cold and rain and: the care package I had booked and paid for had not been delivered. The friendly employee told me that he would tell his boss immediately and he would get back to me. Two days later I made a phone call and was told succinctly that there were too many customers and it had been forgotten. I would get my money back and get a free wash if I booked again. I should send my account details via Whatsapp. After 3 days there was neither a reply to WhatsApp nor a credit. When asked again, they said the office worker wasn't there and the boss would be informed. After a month still no refund has been given. Messages are not responded to. It's a shame, I travel often and wanted reliable service.

I booked the service through parkos and am absolutely satisfied. - The employees definitely speak German and are super friendly. - The car was parked in a secure parking lot and was not driven privately - yes, I have a GPS transmitter in the vehicle and have checked it carefully (these things don't cost €20 these days and are used via the OBD2 connection in the car, who doesn't have one, has lost control of his life). - Both the delivery and return of the vehicle were SUPER FAST. The key word is to report in good time - e.g. if you report the tax at the airport instead of doing it BEFORE, it is your own fault. My conclusion: I will continue to use the service. Price/performance here is great. All the negative reviews from users who have only written a single review each come 100% from competitors and are nothing more than slander.

Great service, close to the airport. Very nice and friendly staff

Suitable for anyone who doesn't value their car and doesn't mind dents. I got 3 major defects in my new leased car...including collision damage to the rear bumper and a knock on the driver's door. Everything has to happen quickly...otherwise you would have been noticed! It doesn't happen with birds that someone responds to a phone call or WhatsApp. Really unfortunate. Tip to anyone who chooses this shop... check your car carefully before and after handing it over as they seem to handle your cars carelessly and without care. Don't rely on the pictures taken by the team... then suddenly they're no longer available! Juice shop!!!!! I'll probably have to get a lawyer and the police involved.

(Translated by Google) I can only agree with the assessment of the previous speaker. The company is absolutely not recommended. The employees hardly understand German. My car was not parked in a private parking lot but on a public street in the city center. In addition, my vehicle was driven privately (km has increased). Unfortunately, I had to find scratches and damage that were not on my vehicle before. I will take legal action against this company. Park Secure gets mail from my lawyer!!!!!!!! (Original) Kann mich der Bewertung meiner Vorredner nur anschließen. Die Fa. Ist Absolut nicht zu empfehlen. Die Mitarbeiter verstehen kaum deutsch. Mein Auto wurde nicht auf einem privaten Parkplatz gestellt sondern auf einer öffentlichen Straße im Stadtzentrum. Hinzu kommt noch das mit meinem Fahrzeug privat gefahren wurde (km hat sich erhöht). Leider musste dann noch Kratzer und Beschädigungen feststellen die vorher nicht an meine Fahrzeug waren. Ich werde mich rechtlich gegen diese Firma wehren. Park Secure bekommt Post von meinem Anwalt!!!!!!!!

Everything was good in itself, but the big but On the day we were supposed to travel back, our flight was canceled. Normally we would have left at 9 p.m., but instead we arrived early the next day at 10 a.m. so 11 hours in between. The gentleman who picked up our car wanted €15 for these 11 hours!!! So for not even a day it's already bold. We paid €39 for 9 days, which is still fine But I think charging 15€ for 11 hours more is a bit excessive! Then he didn't help me as a woman with the large luggage. My husband had to look for a money machine in the airport because we thought it wouldn't cost that much... He also parked the car at an angle so that the suitcases could go in, then he told me to park it straight, unfortunately I don't drive my husband's car so I couldn't, he just walked away and left me alone for 5 minutes , at some point he came and just parked it... I was totally annoyed!!!

Very good service, very quick processing, totally uncomplicated. Very nice staff can only recommend top service. Kind regards, parkdeck24

Habe nun schon 2 mal hier Valetparking gebucht. Jedes mal Top Service! Die Mitarbeiter hatten zwar einen Migrationshintergrund, sprachen aber gut deutsch. Jeder Zeit werde ich wieder hier buchen. Schaut euch mal bei Parkos.de die Bewertungen an, die sind echt und Top. (Translated by Google) I have already booked valet parking here twice. Top service every time! Although the employees had a migration background, they spoke good German. I will book here again at any time. Take a look at the reviews at Parkos.de, they are real and top.

(Translated by Google) As always very satisfied! I have already used the valet service several times and I am very satisfied. Reliable, punctual, very friendly + very good value for money (Original) Wie immer sehr zufrieden! Habe bereits mehrfach den Parkservice genutzt und bin sehr zufrieden. Zuverlässig, pünktlich, sehr freundlich + sehr gute Preis-/Leistung

My car was damaged due to improper operation. The company does not respond to emails. Very bad communication. Definitely not recommended.

Super

I have often dropped my car off at the airport while on vacation and booked a complete cleaning. But I've never gotten the car back as clean as it was here at PARK SECURE. I have a dog and that's how the car looked before. Great service and also very friendly. Would give more than 5 stars if possible. I will only book with PARK SECURE. ⭐️⭐️⭐️⭐️⭐️

Attention, my car was damaged due to improper use. The company just wanted payment from me. Sit with the damage once and never again!

Seer 👍

(Translated by Google) Everything went smoothly at first - but when I tried to get a bill for the cash back payment I kept getting stalled... and still haven't got the bill... bad service unfortunately (Original) Zunächst lief alles glatt - aber als ich versucht habe, eine Rechnung für die in bar geleistete Nachzahlung zu bekommen, wurde ich immer wieder hingehalten… und habe die Rechnung bis heute nicht… schlechter Service leider

received my defective car back. Never again

(Translated by Google) Very good. Smooth process and very friendly staff. I will book next time too. (Original) Sehr gut. Reibungsloser Ablauf und sehr freundliche Mitarbeiter. Werde ich auch beim nächsten Mal buchen.

(Translated by Google) The employee overslept, so I almost missed my flight !!! (Original) Der Mitarbeiter hat verschlafen, habe deswegen fast meinen Flug verpasst!!!

(Translated by Google) Very happy with the valet parking. On time, always available, friendly and very good value for money. I had also used the car wash with interior cleaning, which was done super clean and thorough. Thanks a lot for this. (Original) Sehr zufrieden mit dem Parkservice. Pünktlich, immer erreichbar, freundlich und sehr gutes Preis-Leistungsverhältnis. Ich hatte auch die Autowäsche mit Innenreinigung in Anspruch genommen, was super sauber und gründlich gemacht wurde. Vielen Dank dafür.

(Translated by Google) I got my vehicle back with a scratch and more kilometers. So never again! (Original) Mein Fahrzeug habe ich mit Kratzer und mehr Kilometer zurück bekommen. Daher nie wieder!!!

(Translated by Google) Once and never again!!!!!!! My vehicle was parked on a public street in the north of Düsseldorf. Unfortunately there were scratches on the vehicle when it was returned, which was not there before. The company should be avoided (Original) Einmal und nie wieder!!!!!!! Mein Fahrzeug wurde auf einer öffentlichen Straße im Düsseldorfer Norden geparkt. Leider bei der Rückgabe Kratzer am Fahrzeug, die vorher nicht dran waren. Das Unternehmen sollte man meiden

(Translated by Google) My vehicle was handed over to me with great accident damage. Beware of scammers. (Original) Mein Fahrzeug wurde mir mit großem -Unfall- Schaden übergeben. Vorsicht Betrüger.

Due to an error from another parking lot, we were referred to this company. VERY unfriendly staff. Paid 180 euros for 1 week (on their site they offer 7 days for 70 euros). However, we had no other choice, because otherwise we would miss our flight. Unfortunately, they abused this. Unfortunately, due to delays and problems, we returned 1 day later than planned. We had to pay another 20 euros extra for this. A discussion arose about this, during which the employee simply walked away with my car keys. The contract we signed did not say anything about extra costs, even further inquiries were made. However, this was denied. Payment had to be made quickly and in cash. Messages you send are simply not responded to. All in all, a very bad and unreliable company, so definitely not recommended!

Collecting and delivering the vehicle went very smoothly and smoothly. The drivers were also extremely friendly. After landing: Because there was a delay in unloading the suitcases, Park Secure could not deliver the vehicle immediately and I received several calls (rather angrily) that they were waiting. For a reason unknown to me, I therefore had to pay 20 euros extra (cash). After delivery it turned out to me that there were more than 30 km. had been driven by car, while the parking lot was only 3 km away. would be further away. Foreign.

Top Service

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Top Service

Watch out!!! They are simply cheating. They will pick up your car from the airport and use it for their personal belongings. You get your car with a lot of miles on it and damage on top of that. Nobody will talk to you if you ask. The website says that a form will be filled out before the car is handed over, which is not true. They simply take your car and leave, saying they don't want to fill out any forms because of time constraints. Avoid this company if you love your cars.