1/5 Viv343 1 year ago on Google
Been
a
regular
customer
at
this
place
for
almost
8
Yrs
now.
Frankly,
Cakebee
made
its
mark
for
Baking
&
delivering
customised
cakes
to
its
loyal
customers.
Over
the
yrs,
their
business
has
flourished,
however
their
attitude
&
work
culture
has
declined.
Anyways,
i
never
thought
that
their
fall
from
the
pinnacle
would
happen
so
fast,
if
they
don't
correct
themselves.
Order
No
1
Customised
design
Butterscotch
flavour
15
Oct
22
(Delivery
date)
Disaster,
the
Icing
started
to
falls
off
from
the
corners
&
further
royally
ruined
by
the
delivery
guy.
Imagine
single
person
delivering
a
2
Kg
cake
on
a
bike.
Result:
Disaster
with
Cake
falling
off
from
the
sides
Action
:
Informed
the
outlet,
they
apologised
that
it
won't
be
repeated.
Case
closed.
Order
No
2
Rose
&
Chocolate
Chocolate
Truffle
Flavour
05
Dec
22
(Delivery
date)
Pre
fabricated
Cake
design
suggested
by
Manager
of
the
branch
as
we
spoke
of
previous
issue,
we
went
ahead
with
the
order.
Result
:
Bigger
Disaster.
The
cake
crumpled
&
shredded
to
pieces
once
cut.
Action
:
Informed
the
outlet,
spoke
to
manager,
sent
pics.
No
reply
recd.
Posted
a
Google
Review,
apologies
flowed
down.
Order
No
3
Inspite
of
previous
two
orders
going
wrong,
still
had
faith
in
Cakebee
&
ordered
again.
Customised
Butterfly
Design
Cake,
Butter
Scotch
flavour
09
Dec
22
(Delivery
date)
Result
:
This
time
we
reached
the
outlet
to
pickup
to
avoid
any
disaster
in
transportation.
However,
first
look
at
the
cake.
I
say
"Pathetic"
is
even
an
appreciation
for
what
you
made
&
wanted
us
to
take
home,
it
was
cheap,
completely
out
of
design
&
icing
was
cheap
buttercream
that
too
a
different
colour
altogether.
Finally
lost
the
trust,
either
pls
change
your
Bakers
or
stop
acting
as
top
notch
customised
cake
makers.
Action
:
We
refused
to
take
Delivery.
It's
heartbreaking
💔
to
see
the
downfall
of
the
outlet.
Our
kid's
birthday
celebration
was
ruined
by
your
cake.
I
wish
I
could've
given
zero
stars.
Attached
Pics
What
we
asked
&
what
you
guys
wanted
us
to
take.
4 people found this review helpful 👍