1/5 Kaspar 8 months ago on Google • 109 reviews
I
have
been
to
bluebell
three
times
because
I
considered
it
a
favourable
place
to
get
my
chai
latte
plus
their
cake
is
outstanding.
However,
after
my
recent
visit
today,
I
have
been
to
Bluebell
Coffee
for
the
last
time.
Based
on
my
good
experiences
I
asked
some
friends
to
go
there
today.
We
ordered
cake,
coffee,
hot
chocolate
and
chai
latte.
All
drinks
were
lukewarm,
so
I
told
the
waiter,
just
about
my
chai
latte.
She
felt
the
cup
and
gave
me
a
strange
look.
After
a
while,
the
barista
came
back
with
a
new
chai
latte
telling
me
that
if
I
wanted
an
extra
hot
tea,
I
should
let
her
know
and
that
the
tea
I
had
been
served
was
hot.
In
other
words
"don't
tell
me
how
to
do
my
job".
I
told
her
about
my
past
and
good
experiences
where
I
got
served
a
perfectly
hot
chai
latte
to
which
she
replied,
that
this
was
not
normal.
This
was
when
I
found
out
that
the
other
drinks
we
had
ordered
were
not
hot
either.
And
now
the
chai
latte
I
was
given
was
burnt.
As
a
customer
I
can
accept
many
things.
What
I
cannot
accept
is
arrogance,
or
ignorance
for
that
matter
and
poor
service.
Bluebell
is
clearly
a
popular
place
but
the
buzz
of
people
coming
and
going
shouldn't
result
in
any
barista
feeling
above
the
place
and
not
taking
responsibility
for
poor
service.
I
went
from
loving
this
place
to
never
going
there
again.
Why?
Because
I
don't
want
lukewarm
drinks
that
are
meant
to
be
hot.
And
I
want
to
feel
safe
asking
to
have
a
new
one
if
a
mistake
was
made.
On
a
good
day,
Bluebell
is
a
wonderful
place
with
amazing
food
and
drinks.
Hopefully,
when
you
go
there
it
will
be
a
good
day.
Attached
photos
are
from
my
good
experience
:-)
7 people found this review helpful 👍