IVADE - Agrupacion Clinica image

IVADE - Agrupacion Clinica

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😠 I made an appointment at the dermatologist specialist a month in advance, indicating that I am from Adeslas senior, after my advisor authorized the consultation. It is the first visit to this clinic and the receptionist tells me that one of the three dermatologists had requested the services with D... People often mention treatment, clinic, service, nica, attention, Marina, great, consultation, atenci,


Address

C/ del Cronista Carreres, 8, Ciutat Vella, 46003 València, Valencia, Spain

Website

ivade.es

Contact

+34 963 53 00 30

Rating on Google Maps

4.00 (95 reviews)

Open on Google Maps

Working Hours

  • Sunday: Closed
  • Monday: 8:30 AM to 8 PM
  • Tuesday: 8:30 AM to 8 PM
  • Wednesday: 8:30 AM to 8 PM
  • Thursday: 8:30 AM to 8 PM
  • Friday: 8:30 AM to 8 PM
  • Saturday: Closed

Featured Reviews


Frequently mentioned in reviews: treatment (10) clinic (9) service (8) nica (8) attention (8) Marina (7) great (7) consultation (6) atenci (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Vicente MIQUEL C. 2 years ago on Google
    (Translated by Google) I made an appointment at the dermatologist specialist a month in advance, indicating that I am from Adeslas senior, after my advisor authorized the consultation. It is the first visit to this clinic and the receptionist tells me that one of the three dermatologists had requested the services with Dr. Andrea and that she could not provide me with the service because she does not enter my medical list, which is not the case because I did not choose her but it was assigned by the receptionist that on the day I called. Make an appointment for another doctor again. I have come from Tarragona on purpose, but if I pay 85 euros, he will attend me today. Sultry. I ask them for the complaint form, they take me to a room so that I don't bother the reception and the receptionist enters and indicates that the director of the clinic indicates that they will attend to me. The Dr. attends me normally, one hour after my appointment. Zero appointment service people and zero empathy receptionists only reacted to the claim sheet complaint (Original) Pedí cita en el especialista dermatologo con un mes de antelación, indicando que soy de Adeslas senior, después que mi asesor autorizara la consulta. Es la primera visita a esta clínica y me dice la recepcionista que justo de los tres dermatologos había solicitado los servicios con la Dra Andrea y que no podía prestarme el servicio porque no entra en mi cuadro médico, cosa que no es así pues no la elegí sino que la asignó la recepcionista que en el día que llamé. Que vuelva a pedir cita para otro médico. He venido desde Tarragona adrede, pero que si pago 85 euros me atiende hoy. Bochornoso. Les pido la hoja de reclamaciones, me pasan a una sala para que no molestase en la recepción y entra la recepcionista e indica que el director de la clinica indica que sí me van a atender. La Dra.me atiende con normalidad, una hora después de mi cita. Las personas de atención de citas cero y las recepcionistas empatia cero, solo reaccionaron ante la denuncia hoja de reclamaciones
    11 people found this review helpful 👍

  • 5/5 Claudia C. 3 months ago on Google • 271 reviews New
    Always friendly service and generally good professionals. I totally recommend physiotherapists

  • 5/5 sonia Perez F. 5 years ago on Google • 51 reviews
    EXCELLENT TREATMENT. I found out about this clinic through a recommendation and the truth is that throughout the entire process of my physical recovery the treatment and professionalism of the staff has been excellent. I can mainly talk about the traumatology and physiotherapy service, she is a client in whom the attention is very personalized and the treatment is very effective. Authentic professionals and they have many services. 100% recommended
    3 people found this review helpful 👍

  • 5/5 Rosa Mari Perez S. 2 years ago on Google
    (Translated by Google) Physiotherapy service phenomenal. Both María and Marina are great professionals. They have treated me for various reasons and I have always been very satisfied. Totally recommended. (Original) Servicio de fisioterapia fenomenal. Tanto María como Marina son unas grandes profesionales. Me han tratado por diversos motivos y siempre he salido muy satisfecha. Totalmente recomendable.
    4 people found this review helpful 👍

  • 5/5 Ethel F. 2 years ago on Google
    (Translated by Google) First consultation with Dr. Sabrina Kindem and, despite the delay they had, of almost 1 hour waiting to enter, I have to say that she was super happy and unbeatable treatment in every way. He was very nice and tactful and did practically no harm to me, which I cannot say about other sites and for the same reason for consultation. So as far as I'm concerned totally recommendable. (Original) Primera consulta con la Doctora Sabrina Kindem y, a pesar del retraso que llevaban, de casi 1 hora esperando para entrar, he de decir que súper contenta y trato inmejorable en todos los sentidos. Fue muy agradable y tuvo mucho tacto y prácticamente no me hizo nada de daño, cosa que no puedo decir de en otros sitios y por el mismo motivo de consulta. Así que en lo que a mí respecta totalmente recomendable.
    4 people found this review helpful 👍

  • 5/5 Cris S. 9 months ago on Google • 9 reviews
    Dr. Joaquín Bonilla Ganosa. Traumatology specialist, he is a great professional. He attended to my mother, with kindness and experience. He is close in his treatment and is concerned at all times about the patient's well-being. Thank you so much. 100% recommendable.
    3 people found this review helpful 👍

  • 2/5 Clara B. 2 months ago on Google • 122 reviews New
    Very good attention from the health workers, a shame about the attention from the people who serve at the entrance. Talking on the phone about personal issues, making people wait while they are talking about patients.....

  • 5/5 M.P. A. 1 year ago on Google • 13 reviews
    I recently went to consult with Dr. Blanca Martin. The girls at the reception Ana, Angela, Marina and Verónica are very attentive and friendly, offering magnificent patient care. Once in the consultation, both Dr Martin and the Nursing Assistant Lidia were also very kind and attentive. From Reception to Consultation, they are all great professionals and it is clear that they like what they do. Thanks everybody.
    2 people found this review helpful 👍

  • 5/5 May B. 2 years ago on Google
    (Translated by Google) A very good Clinic. Doctors Serra, Manrique and Carmena are very professional. Special attention to Raquel, always attentive and ready for anything, charming. Without a doubt, a clinic of 10, I have been going to them for years and I will continue to do so without a doubt. (Original) Una muy buena Clínica. Los Doctores Serra, Manrique y Carmena muy profesionales . Especial atención a Raquel, siempre atenta y dispuesta a todo, encantadora. Sin duda una clínica de 10, llevo años acudiendo a ellos y lo seguiré haciendo sin duda.
    2 people found this review helpful 👍

  • 5/5 M B. 1 year ago on Google • 30 reviews
    I have been going to the clinic for the physiotherapy service for almost a year and I am delighted. Since I started until now I have improved a lot. The physiotherapist María is a great professional, and she prepares exercises for me according to my needs. I recommend the 5-session voucher, it is economical and allows for continuous work. I'm delighted. Thank you so much
    1 person found this review helpful 👍

  • 5/5 Luz A. 1 year ago on Google
    (Translated by Google) Very happy with the care and treatment received at the clinic. Whenever I go, they attend me on time and are very professional, especially Marina, whom I thank for her professionalism and excellent service. (Original) Muy contenta con la atención y el trato recibido en la clínica. Siempre que voy me atienden puntualmente y son muy profesionales, en especial Marina, a quien le agradezco su profesionalismo y excelente atención.
    1 person found this review helpful 👍

  • 5/5 susana l. 2 years ago on Google
    (Translated by Google) Very happy with the Clinic in general, I have been to different specialists and it has always gone very well, they usually give you an appointment in a short time. Upstairs there is a girl who I think is called Raquel who is very nice and answers any question you have. (Original) Muy contenta con la Clínica en general,he ido a diferentes especialistas y siempre me ha ido muy bien,suelen darte cita en corto plazo. Arriba hay una chica que creo que se llama Raquel que es muy agradable y atiende cualquier pregunta que le hagas.
    1 person found this review helpful 👍

  • 5/5 Jormo W. 2 years ago on Google
    (Translated by Google) The treatment at reception has been exceptional (thank you Ana) and the dermatologist Dr. Blanca Martin has treated us phenomenally. Orange area to park. (Original) El trato en recepción ha sido excepcional (gracias Ana) y la dermatóloga Dra. Blanca Martin nos ha tratado fenomenal. Zona naranja para aparcar.
    1 person found this review helpful 👍

  • 5/5 Carlos García C. 2 years ago on Google
    (Translated by Google) My reference clinic for many years, all the unbeatable specialists, the attention of the reception girls and the perfect assistants, attentive and decisive, the nurse who performs the tests, clicks phenomenally. Without a doubt, a highly recommended clinic. (Original) Mi clínica de referencia de hace muchos años, todos los especialistas inmejorables, la atención de las chicas de recepción y de las auxiliares perfecta, atentas y resolutivas, la enfermera que realiza los análisis, pincha fenomenal. Sin duda una clínica muy recomendable.
    1 person found this review helpful 👍

  • 4/5 Ольга �. 7 months ago on Google • 44 reviews
    Adecvate consultations, the lack of paper evidence with results after the observasions.

  • 5/5 Isabel G. 1 year ago on Google • 19 reviews
    Highly recommended center for the high professionalism and kindness of the entire team; from the attention at the entrance, to of course the nursing and medical services; I want to highlight Doctor Olvido Ballester, Doctor Gil, Doctor Bonilla and Marina the physiotherapist, because apart from excellent professionals in whom you can see their vocation, and who care for you looking you in the eyes and without rushing (unheard of), they are very human and that is appreciated more and more. Quite an example, a 10!!!!

  • 5/5 Ariadna G. 3 months ago on Google • 9 reviews New
    Delighted with the attention from everyone, from reception, nursing, everything, but mainly with Dr. Olvido Ballester, specialist in family medicine, love and dedication when caring for you, with professionalism and human warmth! ☺️☺️☺️☺️

  • 5/5 Marta L. 10 months ago on Google • 4 reviews
    My 6-year-old daughter is a patient of dermatologist Sabrina Kindem. Great professional and super affectionate and sweet with the little ones. It conveys great confidence and tranquility because of how pleasant it is.

  • 5/5 Roberto Herraiz A. 1 year ago on Google • 3 reviews
    Very happy with the service, 5 months ago they gave me a hair treatment and it was great, today you continue to resolve my doubts instantly, it is a delight to put you in your hands. They transmit a lot of security.

  • 5/5 MJ P. 1 year ago on Google
    Tuve que ir a fisioterapia y Marina supo perfectamente cómo tratar y aliviar mis dolores. Sigo practicando los ejercicios que me recomendó y he mejorado mucho. Buenos profesionales y buena atención.

  • 1/5 Jonson J. 1 year ago on Google
    (Translated by Google) Something tells me that it doesn't matter how confident you are, it won't coincide with the doctor you're on (Original) Algo me dice que da igual del seguro que seas casualmente no coincidirá con el médico que te toca

  • 5/5 Mjose B. 2 years ago on Google
    (Translated by Google) Spectacular treatment. I had laser treatment for the spots that was phenomenal. They explained everything to me great. I will definitely return. (Original) Trato espectacular. Me hicieron tratamiento láser para las manchas que quedó fenomenal. Me lo explicaron todo genial. Sin duda volveré.

  • 1/5 Judith M. 1 year ago on Google
    (Translated by Google) At the time of doing tests, their devices are very old, the electro fails a lot and the echo was very old, it gave them errors and they had to send me to another place to repeat it because I did not see it well, if you have to go to the cardiologist, I do not recommend it. (Original) A la hora de hacerte pruebas sus aparatos son muy antiguos, el electro falla muchísimo y la eco era muy antigua le daba fallos y me han tenido que mandar a otro sitio a repetirla por que no la veia bien, si tienes que ir al cardiólogo, no te lo recomiendo.

  • 5/5 ignacio m. 1 year ago on Google • 1 review
    Excellent clinic. I am a patient of Dr Serra and I do not put myself in other hands, he has been the only specialist capable of quickly locating my ailment. I would like to highlight both your impeccable attention and that of Raquel every time I go for a consultation. Excellent treatment and closeness that is greatly appreciated when going to a medical consultation.


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