This used to be our go to hotel when we came to Six Flags but it seems to have gone down hill a bit. We stayed there last Saturday night with other people in other rooms. One room had a remote that didn't work, so we figured maybe just needs batteries. Simple enough right? Called the front desk and nobody ever came up with batteries. We had 2 thermostats in our room and couldn't figure out which one was actually controlling the room temp, if either were. Our room temp was uncomfortable. The extra "security" door lock on top was not solid, definitely not going to keep anybody out. It looks like the door may have been kicked in at some point and they just tried to putty the door trim.

We checked in June 10th - 12th. Upon are arrival we could see the hotel was more then full capacity . There was an older women that checked us in and she was beyond rude. My husband is a disabled veteran. We asked if they had a veteran discount (usually 10%). She responded that they do but she would not grant it because it was NASCAR weekend. I couldn’t believe it. I guess those how fought for our freedom don’t matter. Now let’s get to the room. There was a security latch that wouldn’t work. If you tried to lock it, the frame would start pull off.It made us feel very unsafe. The bathroom had a horrible odor and the floors were sticky. In order to connect to the Wi-Fi you had to agree to the terms. I wasn’t aware that I would start receiving texts everyday til this day regarding COVID exposure. I didn’t sign up for that!?! We live in Oregon and don’t need to know who has been exposed in California. Breakfast, don’t eat it. There are many fast food places and wonderful breakfast places near by. We will never stay there again. We support our Veterans 🇺🇸

The room we were given first was disgustingly dirty. Went to ask for different room, they did give us another. The new room was also dirty but guess not as bad as the first. Lol The breakfast..well it's better than nothing. Pool was nice for the kids. Honestly not worth it..but we made the best of it. Great location though!

If you value anything in your car, any parts of your car, or your car windows PLEASE try somewhere else. This used to be my go-to place to stay, but the crime in the parking lot is unbelievable now. We had our catalytic converter stolen off our car (and like 3 of the priuses in the lot had theirs taken that night too lol) In FOUR seperate stays here, every single time without fail, there have been either police in the lot for a break-in/theft or someone complaining in the lobby about a break-in/theft. The rooms themselves are not too bad, they're clean, comfy, and the staff has been nice, but I feel WAY too unsafe staying here anymore. I'm pretty sad about it too, I used to really like staying here. ☹

My Truck Ford F250 was stolen at the packing lot within the hotel premises, but Vallejo Police Department tracked down the Truck but has become more or less a scrap. It's never a safe hotel for parking Trucks. The rooms are good, the service is good, the workers are ok. The worst thing there is the issue of THEFT.

Terrible customer service except for one hotel rep who really tried to help us upon check out even though she was just coming on her shift after a leave, she really felt for us and all the issues we had and tried to talk to management on our behalf only to be shut down and told we as the customers were the problem! Otherwise, no one at front desk to help in middle of the night with broken air conditioner, put a handicap grandfather on the second floor after I called and requested ahead of time first floor and they said no problem and supposedly made a note, which apparently wasn't noted at all. Refused to provide extra towels for a family of 3 unless used towels were returned by us to front desk, so tacky. Do not stay here, worst management and facilities anywhere I have ever stayed.

Good: Very nice Property. Well kept VERY High ceilings. Big bathroom. Microwave and refrigerator, good price. BAD: Broken nightstand, resin all over the floor, Mary Jane, Bobbie pens, crumbs and other drug residue inside beds side tables Walls were nasty, mold on coving, HVAC filters caked with who knows what, old used bandages on bathroom floor, fridge had so much ice build up it would not work, Microwave stunk like burnt popcorn, floors were dirty, TV stand door was broken, security cameras facing into room from side of building. No locks for windows to be open. Phone did not work, molded coffees packets, napkins were so molded. Huge gap under the door. GREASE film on desk and TV stand. Probably from someone cooking bacon or using an electric skillet. Cooking grease all over walls floor and furniture. Sure hope the cleaners would understand sick kids have to sleep in these rooms. Some just don't care. Others take pride in the job they do. GREAT LOCATION VERY QUIET

Guy who checked us in made us wait a good 3 minutes while he finished watching what sounded like a show on his cell phone! he pushed for cash deposit instead of card which i refused. the room had cracked ceiling and broken drawers. at the free an skimpy breakfast my girlfriend bit into a extremely brown inside apple. and the entire place smells like old mop water.location to dinning and park are only positives. $50 a night more than a cheap hotel but no different. based on my experience i am very skeptical of the 5 star reviews legitimacy as i cant believe anyone has that low of standards.

Only reason this was given a star is because I can’t leave a review with 0 stars. To start, all the rooms had a posted sign that states no cigarettes allowed, yet the room right next door to us reeked of the smell of weed. 2 nights in a row, the fire alarm was pulled, and that annoying alarm woke everyone in the hotel up, and staff had no idea how to resolve the problem within a timely manner. The so-called “security guard” kept blasting music around 2200, and it would extend as far out as 0200, sometimes 0300. Perhaps, it might have been a “customer,” but the hotel did nothing to stop whoever was playing that loud music, and keeping customers awake for awhile. Oh and did I mention the staff? Not only will they charge your card without your authorization, but they were quite awful and it seemed like only 1 person was knowledgeable there (I didn’t get his name, but the middle aged man with glasses, night shift?). To name a few, Laura had a hard time providing customers with change without a valid reason.. With all due respect, she seemed like she was always upset if a customer approaches her, and it was quite hard to understand what she was saying most of the time because I wasn’t sure if she was talking to herself or customers. Quite possibly, the only positive take on this was that the room we stayed in was close to average, but we did notice a few insects crawling on the floor. Oh and no hot breakfast included due to COVID, it’s a to-go bag consisting of a granola bar and a frozen sandwich, with a water bottle, and the staff will not only give you an attitude, but throw it at you for even asking for one, and disrupting them from their cell phone usage during work hours. Be prepared for them to demand you to pay a $200 security deposit as well, which will be “refunded” in 2 weeks, even when you’ve paid for everything in advance. I advise anyone staying here to check for any miscellaneous charges on their card, or the security deposit not being refunded as promised. In summary, please do not book here if you don’t want to deal with a mess. For a Quality Inn, this was the worst one we’ve ever stayed in.

I was staying here while my husband was in the hospital nearby. Ian helped me book the room and told me about the rewards program so I could get the benefits of my longer stay. He also happened to be the one who took my call when I called the front desk regarding the little elephant running back and forth in the room above me. I had ignored it for an hour but it was starting to really get under my skin. I thought he would just ask them to just stop the running, instead he upgraded my room so I was on the second floor, was able to have the whirlpool tub and be able to work more comfortably during the day while I waited for my husband. Ian went anluve and beyond. Thank you for making a stressful time more manageable if not enjoyable. And the pool is heated! Wonderful way to relax at the end of the day.

Pretty garbage accommodation. This is my second time in a Choice hotel, and the services are absolutely horrible. I understand it’s a budget hotel and things could go wrong here and there, but during the 2 days I spent here, I had to move rooms twice in 2 days coz something or the other wasn’t working. Wouldn’t recommend, ist not worth the cheap price and headache.

So I come to this place all the time because I live in Vallejo nothing but nice to these people and I had a nosebleed and as I was checking out they told me there was blood on the sheet made somewhat of a big deal about it. I didn’t know that I was supposed to stop blood from coming out of my body so I will never come here again and I gave them the $30 or however much the sheet costs. The younger staff are wonderful it’s the older Indian lady with the glasses on she apparently wants people to stop blood from coming out of their body And this lady knows me so I will never ever come here again

This is a pretty reasonable place to stay. The hotel needs some improvement though. We stay here sometimes due to business travel. There is a front desk staff member who is always pleasant and professional and makes our trips enjoyable. Her name is Avi, thank you, Avi.

This is actually one of the poor qualities of experienced. The breakfast was absolutely dismal It was essentially waffles and apple and coffee. It is next to six flags and you would think of catering to families; they didn't even offer hot chocolate, only one type of cereal. There were no proteins like eggs or meat. there was no coffee for the in-room coffee maker. Be warned they charge a $200 security deposit to rent to you!

My parents lost their wrist watch and wedding rings when they left their room to visit places. Housekeeping can not be trusted. Front desk not willing to help. Manager is not available for 4 days. We brought up the issue to front desk on 11/3 but we were told Manager will not be back until 11/7? Horrible service. Not even a sympathy from the front desk. Now we're waiting for the manager to show up on 11/7 which will be our check out day.

The only good thing I can say the location great. This hotel is horrible bad, the front desk they don't have a clue. Hire good professional people. The breakfast is terrible, I went to get a coffee, only hot water no coffee. I had to walk across the street to the Black Bear to get breakfast great place. I was looking to stay 2 more nights, but not in this hotel. I went to a better hotel. You guys need to improve some areas.

We stayed at Quality inn in January 2023. The staff could be the worst staff we have ever encountered. No extra blankets, sit and wait outside until exactly 3pm to check in, no breakfast food. There were 20 people in breakfast area who were all frustrated. Someone please take staff to service and hospitality seminar. WOW! Location is only thing hotel has going for it.

Close to Six Flags, and lots of restaurants. The saturday morning lady was super friendly and nice. If you dont want a hold on card for deposit you can give cash and they refund quickly. The pool was nice. I forgot they had a sauna. The only complaint I have is that the breakfast buffet was meager the day we were there. Wish it would have been as pictured. Rooms were nice and clean, quiet, beds very comfy.

Miriam has amazing customer service skills! She was very helpful and friendly throughout my stay. Also the new girl Anessi ( i think i badgered her name) was incredible upon check in and it was her first day by herself! I would highly recommend staying here to anyone! Breakfast was a bonus too!

Stayed the night and it was great. Bathrooms a little small but the bed was super comfortable. Many pillows. There was even a reclining chair lol. One lamp in the corner of the room didn't work tho but the other lights and lamps did. 10/10 stay. Other guests weren't loud. The bedroom was comfortable. Would definitely book it again. They even had a gym room, pool, and even a washroom to wash clothes! It was so cool.

Our non smoking room reeked of cigarettes and weed. The bed was extremely uncomfortable, the air conditioning didn't work well at all and the cleanliness of the room was questionable. The price was ok but the deposit they don't tell you about outs the price well over a nicer hotel. Spend the extra money and stay elsewhere!

We always stay here for the central location. They are customer friendly and site is good. Rooms are clean but nothing special. Rooms are Musty but it is California. Used to have a pretty nice breakfast. But not much anymore. Great coffee. No bagels, eggs, sasage or fruit anymore. And a bit in the high side of standard price wise.

The room was decent & a big space (it was a suite) but not enough furniture, & it was on the second floor so the windows opened, that was nice. The space was pretty clean as well. Customer service checking out was great concidering they had to check the room so I can get my $200 deposit back. Checking in wasn't as great but I was not surprised. The front lobby and the carpets in the hallways need a deep cleaning, there was a flying insect problem right at the front door witch was not a great impression. The location is perfect pleanty restaurants, Target, Costco, Home Depot and countless other retail options are within a mile or two. Anything you might need while on a trip for business or pleasure is a short distance away.

Stayed for 2 nights they are rude to customers . I asked for a receipt and was told I didn't need one ended up being a lie and getting my deposit back has become a nightmare and even harder because I didn't get my receipt. & To top it off I called their choice hotels and found out there was another card attached to my account when I only used 1 card something sus is happening