Coastal Climbing Centre image

Coastal Climbing Centre

Rock climbing centre

🫤 We had our daughter's birthday party here recently. First, I will say all the kids had fun, and that the layout and climbing walls available were challenging and kept them busy. After that, our experience was not that great. The staff that served us were completely unengaged. We didn't expect r... People often mention climbing, kids, staff, great, time, party, birthday, experience, facility, climb,


Address

7728 128 St #202, Surrey, BC V3W 1L3, Canada

Website

coastalclimbing.ca

Contact

+1 604-594-0664

Rating on Google Maps

4.50 (263 reviews)

Open on Google Maps

Working Hours

  • Wednesday: 4 to 10 PM
  • Thursday: 4 to 10 PM
  • Friday: 4 to 10 PM
  • Saturday: 11 AM to 8 PM
  • Sunday: 11 AM to 5 PM
  • Monday: 4 to 10 PM
  • Tuesday: 4 to 10 PM

Featured Reviews


Frequently mentioned in reviews: climbing (23) kids (17) staff (17) great (13) time (9) party (8) birthday (7) experience (7) facility (7) climb (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 2/5 Bryan S. 2 years ago on Google
    We had our daughter's birthday party here recently. First, I will say all the kids had fun, and that the layout and climbing walls available were challenging and kept them busy. After that, our experience was not that great. The staff that served us were completely unengaged. We didn't expect rah rah rah but it was a kids birthday party so a little enthusiasm would have been nice. Once the kids were harnessed up and we get started, only one of the staff bothered to help out. My wife and I and other parents spent more time on the gym floor than the staff assigned to our party. The kids hands were sweaty, I had to go ask the staff for chalk for the kids hands myself. Again, not a big deal, but not exactly great service. Once the kids went upstairs to the area assigned to us for food / snacks we were completely ignored. Cups / plates / napkins were all supposed to be provided by the facility, there wasn't a cup to be seen, and when I went to the service counter to ask for some, I was handed three old coffee mugs from under the counter. Pass thanks. All these things aside wouldn't have been a big deal, but the biggest issue was the cleanliness of the facility. The floors were dirty, didn't look like they had been vacuumed that day before opening. My wife had to ask the staff for toilet paper for the washroom (none), and the washroom in general was pretty grim. When I went to the washroom as we were leaving, there were no paper towels, and the hand dryer was broken. There were several other parents there as well, and at least 3 of them also comments about the general lack of cleanliness for the facility. Finally, we had paid a $60 deposit a couple of months ago, with the remainder due at the event. I asked the staff twice as to when they wanted me to pay, at the beginning, the end, neither of them gave me a straight answer. When we got up to leave, nobody thanked us for our business or wished our daughter a Happy 10th Birthday. In fact, not one staff member ever mentioned a Happy Birthday to our daughter once the entire 2.5 hours we were there. I was pretty frosted by the end, so I decided they could call me later to get my CC info. 3 hours later on Saturday, they finally called me around 5p.m. I explained to the guy on the phone that we had had a less than stellar experience, I also emailed their admin explaining my concerns, and yet here it is Wednesday following, and I have heard nothing. I know that many businesses have been struggling through Covid and everything, but not having a clean facility and less than inspiring folks hosting a kids birthday party means a pretty big strike for us when booking our event next time. In closing, all the kids had fun, but I would take a long hard look before booking this facility again. There are lots of options out there, and business tends to go where it's appreciated.
    5 people found this review helpful 👍

  • 3/5 Treesa J. 1 year ago on Google • 165 reviews
    Go for the training lessons first, else it is a waste of time and money. If you're going for a drop in for the first time, you won't get any help or tips. The place is good. Can see a lot of people practicing and climbing.
    4 people found this review helpful 👍

  • 5/5 Jason Y. 6 years ago on Google • 522 reviews
    Great and knowledgeable staff!! They are encouraging but you do have to take the first step and try it out even if you are new to this. Give it a try and they will love to offer suggestions, advice, and have some fun with you!
    2 people found this review helpful 👍

  • 1/5 KD M. 4 years ago on Google
    Used to love this place but have not liked seeing the kids running wild during day camps while their teachers just chat or play on their phones. Have watched the teachers use the bouldering walls to get to the front desks instead of using the stairs, only to have the kids follow them as well, staff climbing to the top of rope walls with no ropes. When customers have been doing things incorrect the staff just shug and say it's not their problem. Cancelled my membership and will not be returning and will let others know as well.
    3 people found this review helpful 👍

  • 4/5 Mick H. 9 months ago on Google • 39 reviews
    Took my kids here and couldn’t resist having a go myself .. really good workout, lots of variety and challenge for all levels
    1 person found this review helpful 👍

  • 5/5 Jacilyn M. 1 year ago on Google
    I can’t say enough good things about our experience. We arrived around 7pm with a Groupon and noticed there was a very large group already in the space. I was worried we weren’t going to be able to climb as we didn’t call or make a reservation. Thomas was our first point of contact and he warmly welcomed us into the space and gave a run down of what to expect. Once we were ready to go he provided a fantastic and engaging tutorial of how to use the equipment and really made sure my 9 year old first timer felt confidant and excited to head out. All the climbs were so much fun and even with a large group and other climbers did it feel crowded or like we had to wait for the climbs we wanted to do. Throughout the climbs Thomas would circle around and provide encouragement and give pointers and on where to grab or step next. It was incredibly helpful! All in all our first time experience at Coastal Climbing was a memory we will never forget. We drove from Vancouver and would happily do it again for Thomas’ attentive, helpful and super positive energy!
    1 person found this review helpful 👍

  • 5/5 Suki S. 5 years ago on Google
    We held a birthday party here for a 6 year old. The staff was great with all the kids. We were short on a few items, and the owner, Doug, was very kind to provide the items we needed. We would definitely recommend this venue for a birthday party, but also just for the activity of climbing.
    1 person found this review helpful 👍

  • 5/5 Dom M. 1 year ago on Google
    Had a fun experience here. Bought the Groupon and it was super affordable. Facility is clean and staff were helpful. Finding the place for the first time was challenging as it is tucked away in the back of a complex behind other businesses. I will definitely return for future climbing endeavors.
    1 person found this review helpful 👍

  • 5/5 Lakhsmi G. 2 years ago on Google
    This gym was recommended by a friend who holds a membership to this gym. There were 4 of us that took a lead climbing course last weekend. Our instructor, Hung, was extremely knowledgeable and patient. He made sure we were comfortable with each section he was going through before he moved on. We were also able to stay at the gym after the lesson was finished to practice what we just learned. The price for the course was also affordable! I highly recommend taking the lead climbing course at this gym and with Hung as the instructor!
    1 person found this review helpful 👍

  • 5/5 Maryam B. 8 months ago on Google • 117 reviews
    Amazing experience at this place, the staff are really friendly and helpful! The place was a bit busy during noon on a Saturday, as there was a big group for a birthday party. Mo was very helpful with explaining the different difficulty levels of the climbs and even demonstrated a climb for us (during his off work day)! Overall I recommend this place and the courses they offer.

  • 4/5 Jamie L. 1 year ago on Google • 49 reviews
    This is a pretty nice place to climb, it's generally cheaper than other places I've been to in the area and It's got a decent amount of auto-belay walls. Staff is very friendly and helpful with any questions we had. Only took off one star because when I went, kids were blasting kazoos so that was a tad distracting while climbing

  • 4/5 GA B. 11 months ago on Google • 37 reviews
    Terrific spot just wish they had a few more routes for the especially young ones. My son is four, but he loves climbing, but the distance between handholds is just too far. Even if there was one wall dedicated to little kids that would be pretty amazing. Otherwise this place has a great vibe. You can tell there are committed members of the climbing community. Spending a lot of time here.

  • 5/5 Ahmed M. 8 months ago on Google • 26 reviews
    Went over for an intro class and the team was amazing. Gvin (Gwin?) showed me the ropes - literally - and it was a stellar time. Tons of fun and very safe. Will be purchasing my membership soon

  • 5/5 Tammy M. 10 months ago on Google • 17 reviews
    Awesome! Staff so kind and friendly. My kids started off so shy and nervous and by the end they didn't want to leave

  • 5/5 Dilkash S. 9 months ago on Google • 8 reviews
    The "Coastal Climbing Centre" sounds like a facility or organization that might offer indoor rock climbing and related activities near a coastal area. However, as of my last update in September 2021, I don't have access to real-time information, so I cannot provide specific details about a climbing center with that name. Indoor climbing centers are popular recreational spaces where people can practice rock climbing in a controlled environment. These facilities typically feature artificial climbing walls of varying difficulty levels, safety equipment, and trained staff to assist climbers. Coastal areas could offer unique challenges and opportunities for climbing, combining the adventure of climbing with the scenic beauty of the coastline. If you're looking for information about a specific "Coastal Climbing Centre," I recommend searching online using search engines or social media platforms to find the most up-to-date information about the location, facilities, services, and any other details you might be interested in.

  • 5/5 Nicole S. 2 years ago on Google
    Such a welcoming atmosphere. My daughter loved her experience so much. The encouragement to push herself was perfect. She had so much fun.

  • 4/5 Olivia 7 months ago on Google • 6 reviews
    It is great for beginners also have more advanced stuff as well. But the surroundings there were not clean.

  • 2/5 Kevin K. 1 year ago on Google
    Didn't honour coupon because of COVID(which is reasonable but annoying) but when I ended up not using my day pass, they promised I could come back another time. They did not fulfill this either.

  • 5/5 Spank_That_Udder 1 year ago on Google
    Been coming here for a year. This place is like home. Love the amazing people and amazing routes. Specifically, Thomas has been a very helpful employee all throughout my times coming here. He has taught me lots about climbing. 5 stars!

  • 5/5 David G. 1 year ago on Google
    Great climbing gym. Super friendly staff. We were here for a kids birthday party and it worked out great.

  • 5/5 anthony r. 2 years ago on Google
    Gotta say great hidden gem. Like im talking, fairly priced, amazing staff, active Team that work great. So much fun that students from classes just help you out if needed. Go check this place out amazing!!!!!! Work out date night or just with the kids

  • 4/5 Anna A. 1 year ago on Google
    It's a great place if you are interested in wall climbing.

  • 4/5 Posy 1 year ago on Google
    Very affordable place to rock climb. Good place to rock climb solo since they have their auto belay device so you don't need a partner to hold the ropes. It seems like a very safe system with little to no issues. My only issues is that if you're a first timer at this place, they don't give any information, just enough to use the auto belay and put on harness. Lots of the holds don't really make sense and not beginners friendly if you're climbing the auto belay ones. Still a decent place to climb for a cheap price.

  • 5/5 Shiva S. 5 years ago on Google
    Must go place with children ( your little monkeys) to climb. My son and me loved it. Wonderful place to burn our little once energy and have a great workout for yourself. A great place for the whole family to be active. Very easy and instructors help you learn. My son loves climbing obviously which child doesn't. They have a small place providing cool drinks and pop with little treat to buy. Their coffee and tea is free.

  • 5/5 Seb L. 4 years ago on Google
    I love climbing here. They have great course options for adults, teens and children. Always good to try for yourself though!

  • 5/5 Miranda G. 3 years ago on Google
    Fun facility. 5 self belay runs, lots of boldering opportunities, encouraging staff and a good variety of challenges.

  • 5/5 Rob M. 2 years ago on Google
    Just came back here after moving away. Gym is in great shape, chill vibe, I love it. Worth the drive from outside Surrey for sure.


Call +1 604-594-0664 Open on Google Maps

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