Lexington Nails image

Lexington Nails

Nail salon ā€¢ Spa

šŸ˜  One of the worst experiences Iā€™ve ever had not only was the customer service horrible and the nails themselves donā€™t even last. I had my nails done on the third of July I came in I was a walk in I was with my sister the first man to greet us was the owner he was very rude we asked for a certain... People often mention nails, told, polish, asked, sister, nail, price, nice, color, week,


Address

734 W National Rd, Vandalia, OH 45377, United States

Contact

+1 937-898-0240

Rating on Google Maps

4.00 (133 reviews)

Open on Google Maps

Working Hours

  • Sunday: Closed
  • Monday: 10ā€Æam to 8ā€Æpm
  • Tuesday: 10ā€Æam to 8ā€Æpm
  • Wednesday: 10ā€Æam to 8ā€Æpm
  • Thursday: 10ā€Æam to 8ā€Æpm
  • Friday: 10ā€Æam to 8ā€Æpm
  • Saturday: 9ā€Æam to 7ā€Æpm

Featured Reviews


Frequently mentioned in reviews: nails (32) told (17) polish (11) asked (9) sister (8) nail (8) price (8) nice (8) color (7) week (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Madison W. 4 years ago on Google
    One of the worst experiences Iā€™ve ever had not only was the customer service horrible and the nails themselves donā€™t even last. I had my nails done on the third of July I came in I was a walk in I was with my sister the first man to greet us was the owner he was very rude we asked for a certain design he replied with an attitude we donā€™t do here we said okay thatā€™s fine Iā€™ll pick something else I then go with him to sit down bc he said he could do my design we sit down I tell him what I want heā€™s yanking my hand all around I said Iā€™m sorry if you tell me how you want me to put it I will then he starts the process I tell him the length I want my nails he looks at me and says thatā€™s to long you donā€™t want that I said yes I like them longer he asked me why I replied bc my hands are small and it makes them look bigger he then continues to ask me why I like them so long to the point it was annoying but Iā€™m used to it so I laugh it off then he starts speaking to another worker ab me and as heā€™s doing them they are very thin to the point where when he was filling them they were bending so I asked for him to do a thicker layer he does but he didnā€™t do the color right it was supposed to be a pink to white ombrĆ© using the acrylic powder he didnā€™t blend it right so they were just sharp lines of pink to white I asked him to fix and he didnā€™t then heā€™s filling and thereā€™s lots of bumps and uneven filling in my nail he looked at where he messed up and Shrugged an then told me I was done I told him I didnā€™t want gel bc itā€™s more expensive and I donā€™t like gel to Much anyways I went back onto my phone bc I was so annoying and he puts gel on them tells me 65$ I said I wasnā€™t happy but I payed bc they were ab to closed and waited for my sister to be done she got her feet and hands done I went out to the car bc I had been there for hours from 3-7 to be exact anyways i go back in bc my sister is still getting her nails done were talking about the price I show her where mine where itā€™s messed up and tell her how Much I paid for them while heā€™s painting her nails he tells her a price 110$ she asked why is it that much he then says you had feet and hands done she said yes but I only had my feet painted my sister says the price isnā€™t right I was told different he replied quit being so cheap your a cheap customer Iā€™ve done this ten years I think I know whatā€™s worth what your a cheap customer other people not like you my sister then replyā€™s that lady told me a cheaper price I donā€™t care to pay I have the money it just isnā€™t right to be told. One price and charged another he then says the lady that told you price doesnā€™t know English she donā€™t know what sheā€™s taking ab my sister then says no sheā€™s not the One who told me lulu was the one who told me and she very nice speaks perfect English He kept telling her no lulus not the one who told you my sister says sir she is the one she told me her name and even if that was the case that the lady who didnā€™t speak great English was the one to tell us the prices why would they have that person telling people that , that doesnā€™t make any sense anyways lulu was the one who told us the price we finish we pay then we are waiting for her nails to dry he then shuts off the dryer and says they are dry now my sister Said no itā€™s still wet bc she touched to check and it left a mark but he made us leave anyways. Update now days later July 8th my nails are already completely lifting its been 5 days and my nails are already coming off i donā€™t recommend going unless you have cece or lulu do your nails and even then itā€™s risky the way they interact with their new customers is just completely rude the other owner even yelled and said rude things when someone walked out
    3 people found this review helpful šŸ‘

  • 1/5 Lisa M. 1 year ago on Google
    Totally disappointed!! My daughter gets her acrylic nails done here at least every 3 to 4 weeks. We are getting ready to go out of town and due to her and my busy schedule I allowed her to go with a friend instead of me to get a fill and gel polish. The nails looked great but 3 days later one of the nails broke and when I took her back even though she had just gotten them done I was charged an extra $6. Today it has been 1 week and many of them are lifting and getting caught in her hair. So I took her back and explained that last week she got a fill and this week they are lifting why didn't someone tell her some needed replaced? I told them I would have rather paid for a new set at the time verses $54 for a fill and gel polish and the next week have them lifting. The Manager (young kid) told me when he did her nails they didn't look like they needed replaced even though earlier in the conversation he asked me who did them. How did he remember they didn't need replaced when he didn't even realize he was the one who did them.... Anyway I asked what could be done because I wasn't going to now pay for a full set when I just paid $54 a week ago for a fill. He told me she could come back next week and pay for a full set. I told him she wouldn't be here next week and he shrugged his shoulders. He said after 3 days it is not their problem. WRONG ANSWER!! So I told him we would never be back. Instead of doing the right thing for a consistent returning customer he would rather lose our business. Guess I will take my money elsewhere and I suggest you do the same!!
    2 people found this review helpful šŸ‘

  • 1/5 Hilary M. 2 years ago on Google
    This business doesnā€™t even deserve to be in business. Every time I go I leave thinking why did I just waste my time and money? Kelly is the absolutely WORST. She rushes through, does a terrible job (even after you ask her to fix) she IGNORES what you say, sits and texts while youā€™re waiting for her to work on you. Today she did my pedicure and thereā€™s nail polish all over the skin near my toes. Then she did my gel mani I noticed nail polish all over my actual fingers and asked her to fix it and she ignored my request. Itā€™s unbelievable the ā€œexampleā€ she sets for the rest of her staff. Run away. Spend your money on elsewhere and your nails will thank you.
    1 person found this review helpful šŸ‘

  • 1/5 Acacia Rettich M. 5 years ago on Google
    I paid for a pedicure and gel polish on 6.14 2 of the photos were taken 6.22. The two with some polish. The photo with no polish at all was taken 6.24. But, I had no polish left on either hand by 6.23. In my past experience, at other salons, my polish lasted roughly 2 weeks. I had gotten my nails done to look nice on a family cruise so I was very disappointed that they didn't even last the full trip. I was immediately concerned when the gentleman giving me my pedicure grabbed a plastic toiletry container for his tools. They were not removed from an autoclave, plastic wrapping, or any other hygienic cleaning system. In fact, it appeared that they had been used for numerous past clients. I would have gotten up and left immediately (as I should have) but was worried about how to do that in a polite manner. My gel polish was atrocious. The gentleman was very polite and nice, but nice unfortunately, doesn't equal good work. He did not get anywhere near the bottom of my nail bed. As seen in the photos. The gel polish was peeling up and chipping as early as 6.19. This was a waste of money for my nails and I can only hope that I don't get a nail fungus on my toes. I will never return.
    1 person found this review helpful šŸ‘

  • 1/5 Arielle M. 5 years ago on Google
    I had the SNS powder done 1/28, by 2/2, I had 2 broken nails and several chipped. I HAVE NEVER HAD A PROBLEM with SNS! The older gentleman did my nails, and he obviously did not do them right . Iā€™ve had SNS done for 2 years and he did not do them correctly. I paid and left, returned 2/4, asked for my nails to be redone , they made the same guy fix them . He started to argue with me telling me that certain nails didnā€™t need fix , clearly they did because they were cracked and chipped . He proceeds to fix them, I had to tell him to put a tip on the nails that no longer had a nail because they broke . Iā€™ve never had to ask for tips. He then started dipping one nail into the color , i noticed it was the wrong color, told him, he refused to to change it and continued to dip my other nails in the wrong color . Once finished , while Iā€™m sitting there furious, waiting for my nails to dry, he walks over and grabs the correct color and says ā€œthis is the right colorā€ . Never offered to fix them with the correct color, actually refused too. I got up and walked out . I will never go back, if i do , i will request not to have him.
    1 person found this review helpful šŸ‘

  • 5/5 B A. 1 year ago on Google
    I have been here twice. The last time I took my daughter and mother for a pedicure, manicure and full set of Acrylic nails. I love coming here for the following reasons. Very clean, always very polite and nice treatment. Great work, never have had an issue with any of their work. Family owned small business with attention to detail, great customer service!

  • 5/5 Teresa W. 1 year ago on Google
    Very clean and nicely remodeled. Q did a fantastic job on my nails making them look natural yet very pretty! Everyone was very nice and worked hard to make you feel special! Thank you!

  • 5/5 Teena 1 year ago on Google
    My daughter has had her nails done here twice. Everyone is very nice, place is super clean and inviting and she's been really happy with both sets of her nails.

  • 2/5 Tawny K. 1 year ago on Google
    Went in to get a full set and had designs on each nail. When I walked in I felt very unwelcome. No one spoke to me the entire time I felt very uncomfortable. I was charged $70 and itā€™s only been a few days and my nails are falling off. Iā€™m really dissapointed

  • 4/5 Tamesha V. 4 years ago on Google
    This was my second time and today Sonny did my nails and I think he did a pretty good job! Great price too! He couldā€™ve put another coat on a few nails but Iā€™m satisfied

  • 5/5 Diamond S. 3 years ago on Google
    I got an acrylic gel set by Tina and I absolutely love them. They are clean, & professional. I also had my eyebrows done and they look perfect.

  • 3/5 Kimberly T. 7 months ago on Google
    I wanted a manicure with gel. I received my nails polished. When I inquired about my cuticles needing attention the young man said they were fine. My cuticles are never fine. Usually I receive a nice soak, cuticles trimmed and sugar scrub with hand massage afterwards....I had my nails polished.


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