Clinica Baviera Venezia image

Clinica Baviera Venezia

Eye care center

😠 I enter today after two years and I head towards the reception, while I wait for the young lady at the counter to finish talking on the phone, from the center of the room a lady named Monica who was with other people yells at me that I had to wait at the entrance for the arrival of a girl from the... People often mention operation, surgery, staff, kind, glasses, professional, Torre, eyes, occhiali, myopia,


Address

Via Bruno Maderna, 7/5, 30174 Venezia VE, Italy

Website

www.clinicabaviera.it

Contact

+39 800 228 833

Rating on Google Maps

4.60 (78 reviews)

Open on Google Maps

Working Hours

  • Friday: 9 am to 7 pm
  • Saturday: Closed
  • Sunday: Closed
  • Monday: 9 am to 7 pm
  • Tuesday: 9 am to 7 pm
  • Wednesday: 9 am to 7 pm
  • Thursday: 9 am to 7 pm

Featured Reviews


Frequently mentioned in reviews: operation (22) surgery (14) staff (14) kind (13) glasses (12) professional (11) Torre (9) eyes (9) occhiali (9) myopia (8)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Martina M. 1 year ago on Google • 73 reviews
    I learned about CTE through a friend. I had the pre-operation visit in September 2022 and given my strong myopia (10 diopters) + astigmatism I was recommended the ICL operation (insertion of an intraocular lens) to solve the myopia problem. I had surgery on December 19th and it was one of the best days of my life! After the operation I could already see it and after a few days I recovered 10/10ths!!! The operation was a perfect success and today glasses and contact lenses are a distant memory! I was operated on by Dr. Bisantis who followed and assisted me in an extremely professional manner. The medical team and the reception staff were also exceptional: they were always extremely kind and professional when I asked every question I had. Compliments!!
    6 people found this review helpful 👍

  • 1/5 Marco B. 1 year ago on Google
    (Translated by Google) I enter today after two years and I head towards the reception, while I wait for the young lady at the counter to finish talking on the phone, from the center of the room a lady named Monica who was with other people yells at me that I had to wait at the entrance for the arrival of a girl from the clinic. In my opinion, the lady was very rude! I don't find it fair for someone to yell at me, least of all I expect it in such an environment. Going out I noticed a sign holder placed near the door and clearly visible for those who have to go out with the inscription "Wait here for an assistant to arrive" if instead of shouting at customers the sign could be positioned better perhaps the desired result would be obtained. I'm sorry because until now I had always had positive experiences, but sometimes one person who behaves rudely is enough to ruin the work of the whole team. (Original) Entro oggi dopo due anni e mi diriggo verso la reception, mentre attendo che la signorina al bancone finisca di parlare al telefono, dal centro della sala una signora di nome Monica che era con altre persone mi urla che dovevo attendere all'ingresso l'arrivo di una ragazza della clinica. La signora a mio modo di vedere e' stata molto sgarbata! non trovo giusto che qualcuno mi urli contro, meno che meno me lo aspetto in un ambiente del genere. Uscendo ho notato un porta cartelli messo vicino alla porta e ben visibile per chi deve uscire con la scritta "Attendere qui l'arrivo di un'assistente" se al posto di gridare ai clienti si posizionasse meglio il cartello forse si otterrebbe il risultato voluto. Mi spiace perchè fin qui avevo sempre avuto esperienze positive, ma a volte basta una persona che si comporti in modo maleducato per rovinare il lavoro dell'intera squadra.
    12 people found this review helpful 👍

  • 1/5 Daniele De B. 6 months ago on Google • 6 reviews
    (Let me start by saying that I am 25 years old) In April I went for a visit to find out if I could have laser surgery (I am farsighted): the doctors examined me and the last step of these visits was the discussion with the doctor, in this Feuerman case, in which he told me that I could operate with femtolasik and who I would see well into old age. I booked the operation, but when I discovered that it cost less in other clinics (in the same club) I decided to go to Bologna to a well-known clinic for refractive surgery: after the various analyzes (more specific than that of the Eva tower) I they communicated that not only because of the hyperopia problem, but also because I am farsighted and this operation would not have helped me, but in fact I could continue to see double on certain occasions, they advised me against the operation. As a balance, I went to my ophthalmologist who has been following me since my youth and he also advised me against the operation because femtolasik is currently not recommended for hyperopia. Luckily I didn't have surgery, I would have wasted my money! I advise the clinic to carry out more specific checks and to choose their doctors better. Maybe a more experienced doctor would have advised me against the operation right away. Could it be that they just wanted the money and if someone sues them later they knew they would win anyway? Mha..
    8 people found this review helpful 👍

  • 1/5 David M. 1 year ago on Google
    (Translated by Google) A little more than six months ago, at the age of 49, I decided to contact the Torre Eva Clinic to eliminate myopia (-3.5d) and the slight astigmatism I had. I was convinced that my vision was improving and that post-surgery presbyopia remained the same as what I perceived using myopic glasses. Unfortunately, the day after the surgery, I bitterly discovered that the elimination of myopia with the laser had seriously worsened my near vision condition. My closest focus point had gone from the 50cm I had with glasses to 2m post-laser within minutes. This new visual condition has caused me for months, great difficulties in adapting and in many situations, the excessive and continuous accommodative effort, necessary to see closely, has caused me various visual disturbances (eye pain, visual fatigue, redness and burning of the eyes). eyes). All this is associated with frequent headaches and emotional distress, due to a decline in performance and a sense of insecurity in carrying out normal daily and work activities. During the pre-operative visit I was informed that: “once the defect was corrected from afar, I would need ONE close-up glasses to read and use the PC”. What was said was SIMPLE and REDUCING and did not give me the opportunity to understand what would be the real difficulties and problems that I would have to face with the new "visual defect". Honestly, from a highly specialized and advanced eye clinic, I would have expected something more articulated and in-depth, than the simple phrase, obvious and concise that is reported in the informed consent. For instance: - that the slight presbyopia that I perceived with myopic glasses (+ 1d), immediately after the surgery would have become equal to +2 diopters, typical of those who are 50 years old; - that the abrupt and sudden passage from -3.5d to + 2d, would have created great difficulties for me to adapt with probable inconveniences in the workplace and personal; - that in different situations I would have needed TWO pairs of glasses; one from + 1D to work on the PC and one from + 2D to read and for all proximal activities, or alternatively expensive multifocal glasses; - that the adaptation to the new type of glasses would have been anything but simple and immediate; - that after the age of 45, given the advancement of presbyopia, any type of laser intervention is NOT RECOMMENDED, especially if the myopia to be corrected is less than 4 diopters; As myopic I had a slight and partial perception of what the effects and problems related to presbyopia were and not being an Ophthalmologist by profession, I could not be aware of all the difficulties, which alas, I discovered in person following the intervention once he becomes exclusively presbyopic. I believe it was a further SERIOUS FAILURE to intervene on the eyes of a 50-year-old person, taking into account only the physical fitness and not taking into consideration the profession, the lifestyle and the expectations of the patient. It is also unacceptable to become aware for the first time, during a routine check-up carried out one month after the operation, of being affected by a pathology of the cornea, when this pathology was detected during the two-month fitness visit. before the operation. I believe it is a fundamental right of the patient to be informed about the health condition of their eyes, before surgery and not after! Surely if I had had complete and exhaustive information, I would never have undergone an expensive and as far as I am concerned, useless surgery, which only created inconvenience and actually complicated my professional and private life. Unfortunately, I realized too late that entrusting myself to the Torre Eva Clinic was a serious mistake !! (Original) Poco più di sei mesi fa, all'età di 49 anni, ho deciso di rivolgermi alla Clinica Torre Eva per eliminare la miopia (-3,5d) e il leggero astigmatismo che avevo. Ero convinto di migliorare il mio visus e che la presbiopia post-intervento rimanesse come quella che percepivo usando gli occhiali da miope. Purtroppo, il giorno dopo l’intervento, ho scoperto amaramente, che l'eliminazione della miopia con il laser, aveva gravemente peggiorato la mia condizione visiva da vicino. Il mio punto di messa a fuoco più prossimo, era passato nel giro di pochi minuti, dai 50 cm che avevo con gli occhiali, ai 2 m post-laser. Questa nuova condizione visiva mi ha causato per mesi, grosse difficoltà di adattamento e in molte situazioni, l’eccessivo e continuo sforzo accomodativo, necessario per vedere da vicino, mi ha provocato diversi disturbi visivi (dolore oculare, affaticamento visivo, arrossamento e bruciore agli occhi). Tutto ciò associato a frequenti mal di testa e a disagi emotivi, dovuti ad un calo nelle prestazioni e ad un senso di insicurezza nello svolgere le normali attività quotidiane e lavorative. Durante la visita pre-operatoria ero stato informato che: “una volta corretto il difetto da lontano avrei avuto bisogno di UN occhiale da vicino, per leggere ed usare il PC”. Quanto detto è stato SEMPLICISTICO e RIDUTTIVO e non mi ha dato modo di capire quali sarebbero state le reali difficoltà e problematiche che avrei dovuto affrontare con il nuovo "difetto visivo". Sinceramente da una clinica oculistica altamente specializzata ed avanzatissima, mi sarei aspettato qualcosa di più articolato ed approfondito, rispetto alla semplice frasetta, scontata e sintetica che viene riportata nel consenso informato. Per esempio: - che la leggera presbiopia che percepivo con gli occhiali da miope (+1d), subito dopo l'intervento sarebbe diventata pari a +2 diottrie, tipiche di chi ha 50 anni; - che il passaggio brusco e repentino da -3,5d a + 2d, mi avrebbe creato grosse difficoltà di adattamento con probabili disagi in ambito lavorativo e personale; - che in diverse situazioni avrei avuto bisogno di DUE paia di occhiali; uno da +1D per lavorare al PC e uno da +2D per leggere e per tutte le attività prossimali, oppure in alternativa di costosi occhiali multifocali; - che l'adattamento al nuovo tipo di occhiali sarebbe stato tutt'altro che semplice e immediato; - che dopo i 45 anni, visto l'avanzare della presbiopia è SCONSIGLIATO qualsiasi tipo di intervento laser, soprattutto se la miopia da correggere è inferiore alle 4 diottrie; Da miope avevo una percezione leggera e parziale di quali fossero gli effetti e le problematiche relative alla presbiopia e non facendo di professione l'Oculista, non potevo essere a conoscenza di tutte le difficoltà, che ahimè, ho scoperto di persona a seguito dell'intervento una volta diventato esclusivamente presbite. Ritengo sia stata un'ulteriore GRAVE MANCANZA quella di intervenire sugli occhi di una persona di 50 anni, tenendo conto solo dell'idoneità fisica e non prendendo minimamente in considerazione la professione, lo stile di vita e le aspettative del paziente. Risulta altresì inaccettabile, venire a conoscenza per la prima volta, durante un controllo di rutine svolto a distanza di un mese dall’intervento, di essere affetto da una patologia della cornea, quando tale patologia era stata rilevata durante la visita di idoneità fatta due mesi prima dell’operazione. Credo sia un diritto fondamentale del paziente, essere informato sulla condizione di salute dei propri occhi, prima dell'intervento chirurgico e non dopo! Sicuramente se avessi avuto una informazione completa ed esaustiva, non mi sarei mai sottoposto ad un costoso e per quanto mi riguarda, inutile intervento chirurgico, che mi ha creato solo disagi e di fatto ha complicato la mia vita professionale e privata. Purtroppo, mi sono accorto troppo tardi che affidarmi alla Clinica Torre Eva è stato un grave errore!!
    5 people found this review helpful 👍

  • 5/5 Tommaso P. 1 year ago on Google • 42 reviews
    The girls at the reception are always very kind, polite, helpful, reassuring. Doctor Buoso ditto, always very kind, clear, exhaustive, reassuring, attentive to the needs and eventualities of the pre- and post-operative course. Confirmed: 10/10 8 months after the operation (Smile). Next and last visit 12 months after the operation. Already now I am extremely grateful and satisfied with the choice to come to CTE. A consultation is strongly recommended for those who want to improve their visual situation! Big

  • 5/5 Denis C. 1 year ago on Google • 28 reviews
    I was operated with Femtolasik by Dr. Buoso having a disorder of Astigmatism and Negative Myopia. I had the operation in November and from the same evening I could already see well, obviously without glasses. Total recovery after 3 days without any kind of pain or discomfort. I was looked after very well and I also applaud the clinic staff who were always very professional and kind. As of today, January 22, 2023, everything is perfect and I have completely recovered my sight.
    1 person found this review helpful 👍

  • 5/5 marina m. 1 year ago on Google
    Grazie alla professionalità dei medici e di tutto lo staff di Clinica Torre Eva e all'uso di tecniche , ho scoperto che non è mai troppo tardi per regalarsi la gioia di gustarsi le bellezze del mondo senza il filtro delle lenti! A 59 anni mi è stata regalata la gioia di abbandonare gli occhiali da vista e di acquistare degli occhiali da sole!
    3 people found this review helpful 👍

  • 5/5 Gloria V. 2 years ago on Google
    Sono stata operata con tecnica smile per una forte miopia: il risultato è incredibile!! Completamente indolore, solo un po' di bruciore nelle prime ore, poi più nulla ed ho visto benissimo da subito! Il personale è gentile, professionale e preparato, il dottor Bisantis che mi ha operata è stato eccezionale! Mi è stato spiegato passo passo come sarebbe avvenuto l'intervento, cosa sarebbe successo in seguito e come comportarmi nei giorni seguenti. Sono pienamente soddisfatta e consiglierò sicuramente la vostra clinica! Eccellente!
    3 people found this review helpful 👍

  • 5/5 Giulia S. 1 year ago on Google • 30 reviews
    I had the myopia correction operation with the SMILE technique in Torre Eva with Dr. Buoso a year ago. I had a great time: all the staff are kind and qualified and the doctor is very good at making you feel at ease during the operation. My vision is now perfect and I have no eye discomfort. I can only recommend it to anyone!

  • 5/5 Adelaide C. 1 year ago on Google
    (Translated by Google) Very positive experience, the Eva Tower in Mestre is a structure of Excellence, very kind and trained staff, I made 2 interventions, one really important for a pucker in an advanced state, Prof. Chizzolini operated on me an exceptional person, very kind, very valid professional and of Experience, especially a very Human person, Thanks to him and to all the Staff I solved my Problem. Thanks to them I can see the world with my eyes !! The Eva Tower in Mestre I recommend it to all those who have problems with the eyes for the great professionalism and preparation. Camassa Adelaide (Original) Esperienza molto positiva , la Torre Eva a Mestre è una struttura di Eccellenza, personale gentilissimo e preparato , ho fatto 2 interventi uno veramente importante per un pucker in avanzato stato, mi ha operato il Prof.Chizzolini persona eccezionale, Gentilissimo, Professionista molto Valido e di Esperienza, soprattutto persona molto Umana, Grazie a lui e a tutto lo Staff ho risolto il mio Problema. Grazie a loro riesco a vedere il mondo con i miei occhi !! La Torre Eva a Mestre la consiglio a tutti coloro che avessero problemi con gli occhi per la grande professionalità e preparazione. Camassa Adelaide
    2 people found this review helpful 👍

  • 5/5 Luigi C. 3 months ago on Google • 13 reviews New
    I underwent surgery with the smile technique for myopia and astigmatism in both eyes with the staff of Dr. Bisantis. The checks have always been carried out very carefully and with cutting-edge equipment, I can state and confirm that the staff has always been very attentive to patient care and professional in all circumstances. Dr. Bisantis is a very competent and professional person as well as exquisite in putting patients at ease by reassuring them and informing them about every step of the operation and the post-operative course. I highly recommend this facility and the entire medical team that works there.
    1 person found this review helpful 👍

  • 5/5 Francesca L. 2 years ago on Google
    (Translated by Google) Friendly and professional staff! Operated with smile technique and now I see!! The operation takes about ten minutes and is completely painless. Doctor Bisantis and his assistants immediately put me at ease by explaining to me both before and during all phases of the surgery. Leaving the structure and realizing that you can see right away is a wonderful feeling!! One month after the operation, I'm on my second checkup and I see perfectly! I am very happy! I recommend it to everybody!! (Original) Struttura accogliente personale gentile e professionale!! Operata con tecnica smile e ora vedooooo!! L’operazione dura una decina di minuti ed è completamente indolore. Il dottor Bisantis e i suoi assistenti mi hanno fin da subito messa a mio agio spiegandomi sia prima che durante tutte le fasi dell’intervento. Uscire dalla struttura e rendersi conto di vedere fin da subito è una sensazione bellissima!! Ad un mese dall’operazione sono alla seconda visita di controllo e vedo perfettamente! Io sono felicissima! Lo consiglio a tutti!!
    2 people found this review helpful 👍

  • 5/5 Ve R. 1 year ago on Google
    Ho fatto l'operazione agli occhi il 28 giugno 2022. Tecnica Smile in un occhio e lente ICL nell'altro. Io staff mi ha fatto sentire a mio agio fin da subito. Già dalla prima telefonata si possono avere informazioni esaustive. La struttura è pulita ed organizzata. Mi ha operata il dottor Chizzolini. Bravissimo e molto gentile. Sono rinata. Avevo una forte miopia ed astigmatismo. Ad oggi ci vedo benissimo e la mia vita è nettamente migliorata. Consiglio davvero la Clinica Torre Eva. Si viene seguiti anche dopo l'operazione con diverse visite di controllo.
    2 people found this review helpful 👍

  • 5/5 Giulia Dalla T. 11 months ago on Google • 6 reviews
    SUPER RECOMMENDED!! I wanted and requested to be followed by Doctor Buoso and so it was. I underwent surgery on both eyes with the Smile technique on Monday, and within a few hours after the surgery I had regained my sight, without any complications. Doctor Buoso is a security and a guarantee both obviously in terms of indisputable preparation and humanly speaking, always making me feel at ease. The Clinic staff is very kind, knowledgeable and helpful.
    1 person found this review helpful 👍

  • 5/5 Claudio B. 10 months ago on Google • 3 reviews
    Great experience! I had refractive surgery with the SMILE technique. The center was recommended to me by my trusted ophthalmologist, and according to him it is one of the best in Italy, with excellent surgeons... and expectations were fully met! !! All the staff, medical and administrative, He proved to be extremely professional, kind and helpful. Thanks for freeing me from glasses!!😉
    1 person found this review helpful 👍

  • 5/5 Fabrizia Da R. 1 year ago on Google
    (Translated by Google) Fantastic! Super professional and helpful. After the first visit and having ascertained that it was not possible to correct my myopia with the laser, they proposed an alternative method tailored for me. I have all my sight back and I am super satisfied. Thank you all! (Original) Fantastici! Super professionali e disponibili. Dopo la Prima visita e aver appurato che non era possibile correggere la mia miopia con il laser, mi hanno proposto un metodo alternativo su misura per me. Ho riacquistato tutta la vista e sono super soddisfatta. Grazie a tutti!
    1 person found this review helpful 👍

  • 1/5 Andrea B. 1 year ago on Google
    (Translated by Google) Extremely rude and hasty, they did not issue a report until later upon request, sending it by mail - in which the surgeon's "report" was limited to a line scribbled in a corner with a signature. Apparently also unaware of the most basic laws on patient privacy. They are your eyes, do not put them in the hands of these reckless! (Original) Estremamente scortesi e sbrigativi, non hanno rilasciato un referto se non dopo su richiesta, inviandolo via mail- in cui il “referto” del chirurgo si limitava ad una riga scarabocchiata in un angolo con una firma. Apparentemente anche ignari delle più basilari leggi sul rispetto della privacy del paziente. Sono i vostri occhi, non metteteli in mano a questi sconsiderati!!
    1 person found this review helpful 👍

  • 1/5 Martinaccio 1 year ago on Google
    Ho visto tante recensioni negative riguardo l’accoglienza e la professionalità del personale mi dispiace perché avrei voluto essere una dei vostri pazienti visto la prenotazione fatta per la prima visita. Rinuncio
    1 person found this review helpful 👍

  • 5/5 Emiliano F. 9 months ago on Google • 3 reviews
    Excellent experience! Effective and painless Lasik operation, Doctor and staff very friendly and extremely professional, always kind at all times. I recommend the clinic to anyone interested.

  • 5/5 Thomas C. 1 year ago on Google
    (Translated by Google) I was sent to my trusted ophthalmologist because I could no longer bear glasses and I had a great time, very kind and precise. The doctor explained everything to me and the result is excellent. (Original) Sono stato mandato dal mio oculista di fiducia perché non sopportavo più gli occhiali e mi sono trovato benissimo, gentilissimi e precisi. Il dottore mi ha spiegato tutto per bene e il risultato è ottimo.

  • 5/5 Betta C. 10 months ago on Google
    Sempre al top, anche se un po' caro nei prezzi ma con l'ospitalità, la gentilezza, il luogo pulito, la fiducia ed il dialogo con i dottori e il personale preposto mi sento appagata. Lo consiglio.

  • 5/5 Gloria B. 1 year ago on Google • 2 reviews
    Exactly one month has passed since my eye operation with the Smile technique to correct astigmatism and myopism. The doctor had kept me grounded by saying that I would probably have half a diopter left anyway, but today I have recovered perfectly. The staff is very kind and extremely helpful, both online and in person at the clinic. We were also carefully followed in the post-operative process. The operation is totally painless and the post-operative period is very bearable, I would do it again a thousand times!
    2 people found this review helpful 👍

  • 5/5 il B. 5 months ago on Google • 1 review
    I had the operation just under a year ago with the Smile technique. A scrupulous visit, clarity of the staff and the environment gave me confidence. The surgery is not traumatic but not a walk in the park either, there is some discomfort to deal with and a few weeks of eye drops, plus the price is demanding. But freeing myself from glasses after 20 years of total addiction is priceless... I would absolutely do it again.
    1 person found this review helpful 👍


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