Staff dispensed the wrong formulation of my daughter's eye drops. Then they refused to apologize. Rude, no respect for the customer. Not professional. Very disappointed.

Personnel discutent entre eux , pendant qu'on attend avec notre numéro qui ne sert à rien aucun regard ou bonjour pour signaler que nous allons être pris en charge . Aussi nous sommes en Suisse et la monnaie est le franc Suisse et pas les euros ..

Behaviour of their employees are so much bad, I waited long time it's my turn employee should do my work because I don't know the rules even they don't want to answer to people correctly, I don't recommend to any person go there, because I think their ressource humaine only had hought about someone with good "être pistonné " not really by professionals basis it's so upset that why I recommend pharmacies popular of Geneva they are really good they learn good behaviour before start their only pharmacy lessons, so much bad they put a machine to take a number but they choose the client by their taste which one his or her work isn't too much, lazy and irresponsible, other one in Augustin unfortunately is the same I saw not one time this bad behaviour, I think director if want to stay in this concurence with pharmacy Avamita or pharmacy popular should change method of learning, part of ressources humaines and learn them clients are their occupation not anything more they should put their time for clients what means they don't have time for some of them it's terrible, so much RACIST

Comme l'atteste les nombreux autres commentaires, l'attente est effectivement longue. 10 minutes alors qu'il n'y avait qu'une personne devant (qui était également excédée par la lenteur du service.) L'acceuil est également peu chaleureux, j'ai directement été pris de haut et rapidement expédié par une pharmacienne d'un certain âge blonde, je suis sorti sans rien car l'ordonnance que j'avais était selon elle "non conforme". Bref, un sacré numéro, entre la pharmacienne qui pousse un chariot vide, celles qui discutent dans l'arrière boutique et un système de ticket dernier cri alors qu'il n'y a jamais plus de 5 personnes. Nul.

Je demande EXCEPTIONNELLEMENT un tube de fucidin (creme antiobio (ok listé A)) pour une infection de piercing (c’est pas comme si j’en avait sur tout le corps et donc l’habitude…)) et on me le refuse… « aller voir un médecin » BIEN SUR je vais payer une consultation juste pour demander un tube de fucidin, payer la franchise etc… vive les économies hein… n’importe quoi…

Waiting time is very long since the staff memebers are unprofessional and they would rather chat with one another, than to do their job. Prices for most of the products are much more expensive here than in other shops or other countries. Lack of basic products such as razor blades. Would not recommend unless you have no other better choice.

Friendly staff and large selection of medication. Can get quite busy though.

Excellent service from one of the attendants who spoke English.