Victoria Trails Apartments image

Victoria Trails Apartments

Apartment rental agency

👍👍 Been here almost a 3 weeks so still fairly new but I’m always greeted with a smile and answers to any of my questions! Had an issue with the dishwasher and the next day or two maintenance was here to fix it! The maintenance man is so sweet always with a smile and even gets into playing with my two l... People often mention time,


Address

5609 John Stockbauer Dr, Victoria, TX 77904, United States

Website

victoriatrailsapts.com

Contact

+1 361-580-2901

Rating on Google Maps

3.90 (45 reviews)

Open on Google Maps

Working Hours

  • Tuesday: 9 am to 6 pm
  • Wednesday: 9 am to 6 pm
  • Thursday: 9 am to 6 pm
  • Friday: 9 am to 6 pm
  • Saturday: Closed
  • Sunday: Closed
  • Monday: 9 am to 6 pm

Featured Reviews


Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Tiffany B. 8 months ago on Google • 97 reviews
    A Night-and-Day Transformation Thanks to Jackie! I've been a resident at this apartment community for quite some time now, and I've seen it go through its fair share of ups and downs. However, things have taken a remarkable turn for the better ever since Jackie took over as the property manager. It's like a breath of fresh air. Jackie has truly revitalized this place. The level of professionalism and dedication she brings to her role is evident in every aspect of the community. The property itself is cleaner and better maintained, which speaks volumes about the attention to detail that Jackie and her team now provide. If you're looking for an apartment with top-notch management, look no further – Jackie has transformed this place into something truly special.
    2 people found this review helpful 👍

  • 2/5 Derek Garcia (ENöCh öf Łhę W. 2 years ago on Google • 20 reviews
    Took forever to get anything fixed. Even when you requested by filling out correct form. They still never come. For what we paid on a 3 bedroom. It wasn’t worth it. Carpet that was in living area when moved in wasn’t new. It looked just shampooed. Because within a month you could start seeing stains pop up. Our AC never fully worked. During the summer time it was extremely hot. Had to have fans always running an ac stayed on the entire time we lived their. It never got cooler then 75. It was a old unit an they never replaced it which we told them. They replace things with cheap material. It’s like they get so much money for the year to use on material and repairs I’m sure an it’s like they always went the cheapest route when it came to buying materials. We never had roaches, but living their they started to show. Luckily I knew about a specific bug repellent and had a sprayer to do my own spraying. I did it within my apt, an the outside area, windows doors cracks ya know. An I swear never saw anything again. But, that’s besides the point. I had to do that. Not cool. A lot of vehicles would get broken into an I swear their was a cop their at least once a week. Always for a call about cars being broken into or domestic situations. It’s ok, I wouldn’t recommend it, but I heard now their doing floor paneling . Wish that was the case when we moved in.
    2 people found this review helpful 👍

  • 2/5 Mark G. 10 months ago on Google • 20 reviews
    Under new management. Took weeks to clean up around the complex. Trash was everywhere for exactly 4 wks. I know a few people that called about it and every time said they were getting to it this evening. Didn't get to for another 2 wks. Grass hasn't been cut as well. Know two people that had maintenance issues and they sat on it for a long time. Also....Juanita at front DOES NOT HELP! Not once or twice but three different issues called and each time she had an attitude. Last time talked with her two days in a row and nothing was done! Two days later talked with other one in office and she immediately was helpful.
    1 person found this review helpful 👍

  • 5/5 Abigail O. 9 months ago on Google • 3 reviews
    Juanita, has been very helpful, very real on when things can get fixs. she’s always informing when events are for the kiddos. always welcoming when going into the office overall great personality for the job.
    1 person found this review helpful 👍

  • 4/5 Emily B. 9 months ago on Google • 45 reviews
    Office staff was helpful about questions i had regarding application deposits & monthly rent. Apartments looked good with they had more available. Only thing that i didn't like is the fact that some residents leave dumpster area with garbage all around it. That attracts roaches & rodents.

  • 5/5 Madison C. 9 months ago on Google • 3 reviews
    Gold stars to Juanita for always being on the ball in the office a very professional and sweet lady when spoken too answered all of my questions and made sure I was happily taken care of would recommend her in the near future

  • 5/5 Brianna G. 2 years ago on Google • 2 reviews
    Been here almost a 3 weeks so still fairly new but I’m always greeted with a smile and answers to any of my questions! Had an issue with the dishwasher and the next day or two maintenance was here to fix it! The maintenance man is so sweet always with a smile and even gets into playing with my two little ones. Every morning I see one of the women picking up trash out of the parking lot! Kids are a little wild around here but to me kids will be kids and all the teens have been friendly with not just me but my kids as well. I feel like I picked a very good place for me and my family! Definitely check them out yourself before just reading all the reviews!!!! I did and will never regret it
    3 people found this review helpful 👍

  • 5/5 Cassie M. 9 months ago on Google • 1 review
    Office staff is nice and helpful. I’ve had to talk to the shorter lady with glasses a few times on issues with our apartment and she has always been quick to file the work orders we put in and very apologetic. If I’ve ever had to call the office she usually answers or will call back when I leave a message in a time manner.

  • 5/5 Jonkay M. 9 months ago on Google • 2 reviews
    Lived here going on 2 years now and never an issue that can't be fixed! Works orders done in a timely manner. Ladies In the office always have a fast response to any question I have! THANK YOU VICTORIA TRAILS!!

  • 5/5 Ivette R. 8 months ago on Google • 1 review
    Great property to live! Manager is super helpful, and answers all questions.


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