Featured Reviews


Frequently mentioned in reviews: order (22) pizza (20) told (9) delivery (8) truck (8) Papa (8) called (7) manager (7) time (7) store (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Chris K. 3 years ago on Google
    Unbelievable! I just placed an order with this store and mistakenly selected "Carryout" instead of "Delivery" on the app. I called the store immediately and spoke with Tiffany, who adjusted my order to delivery and adjusted the total. I mentioned that I am a truck driver and currently tethered to the dock at my shipper, and cannot leave to pickup the carryout. After we hung up, she called me back within a minute or two to tell me that she had just spoken with her manager, and he informed her that "we do not deliver to big rigs." I asked her why as it's never been a problem before, and that over two years of driving I have had Papa Johns deliver to my truck, parked on the street and at shippers/receivers many times without issue. Beside that fact, I told her that I'm not even going to be in my truck when they deliver, I will be on the sidewalk in front of my shipper's facility. She told her manager, who told her again that they will not service diesel trucks. I asked to speak with the manager directly. The manager answered with a trying-to-sound-tough "This is the manager." I asked him what the problem was since I've had dozens of deliveries directly to my truck from other Papa Johns stores around the country. I asked him what the difference was between delivering to a house or an apartment and a truck. He told me, and I really am quoting here, "Trucks move. I'm not saying this is you, but there are a lot of bad people in the world, and it wouldn't take anything for someone to grab one of my little female delivery drivers and be on the interstate before I even knew." I immediately demanded his name, and he told me it was "Ken" and he was the general manager. As a husband and father that hasn't even had so much as a speeding ticket I am blown away. First, that I would be accused of being such a horrible person that I am a danger to his "little female delivery drivers" simply over my chosen profession. I suppose it's ok for truck drivers to transport Papa Johns ingredients across the country to their distribution centers, but not okay for drivers to be treated with the same level of respect and decency afforded to the rest of the population. My wife was so blown away when I relayed this story to her that she took it upon herself to call the manager, and he repeated the same words, without apology, to her. What I gather from this experience is that Ken is discriminating against me, as a male truck driver, and against his "little female delivery drivers" as he clearly doesn't think they can handle a basic aspect of their job. I don't care who delivers the pizza, I was just hoping to have a nice hot lunch today. After 3 months on the road away from my wife and kids, running 70-80 hour weeks to keep grocery stores, pharmacies and even the local Papa Johns cold warehouse stocked, that wouldn't be too much to ask for. Apparently Ken thinks that's a luxury that truck drivers aren't worth affording. I informed Ken that I would be contacting Corporate and he made it clear he did not care. I did call Papa Johns Corporate, my complaint is being escalated and I am reaching out to an attorney.
    4 people found this review helpful πŸ‘

  • 4/5 Kbizzle_143 1 year ago on Google
    Papa John's is always good in a crunch for dinner 🍽 or a party πŸ₯³ and let's not forget the big game. I'm always down for some hot πŸ”₯ pizza πŸ• πŸ˜‹
    2 people found this review helpful πŸ‘

  • 5/5 STEFANIE A. 1 year ago on Google
    My go to place for pizza , I always ask for square cut !
    2 people found this review helpful πŸ‘

  • 5/5 ANGELETTE J. 3 years ago on Google
    This pizza is simply delicious well worth every penny. Shaq came up with the best idea ever. I recommend this pizza to all extra cheese and pepperoni lovers.
    1 person found this review helpful πŸ‘

  • 2/5 Sara G. 3 years ago on Google
    Yesterday I ordered, The site wouldn't let me check out so seemed down. Then when I called in one of their workers named Rick was nice but not only seemed to have trouble with my order took for ever to get the order down, I was on the phone for over 10 minutes and when finally trying to finalize order we got disconnected, I called again and it went by faster. I gave directions on the phone which building number I was in, then called the driver who was lost and told him which building I was in and he seemed to have ignored me because parked near my building but took off in another direction and I had to chase him down. The customer services was what ever. When I got my new cheese crust pizza I wasn't happy with it either, I didn't expect the crust to take up the whole pizza and my family didn't even want to eat it.
    1 person found this review helpful πŸ‘

  • 1/5 Queen W. 1 year ago on Google
    I hate this papa johns. Everytime I order through Uber Eats from here they add the wrong drink to my delivery or dont have something Uber Eats already had me pay for. I even called the actual LOCATION to ask them if they had the items I wanted to order first....before ordering and paying with Uber Eats app. They said yes, they have the items. Then dont give the items to the driver. Then it takes Uber 3 days to refund me my money. I spent $43 on 1 large 2 topping pizza and a drink.
    1 person found this review helpful πŸ‘

  • 1/5 Maria L. 1 year ago on Google
    We ordered the special and after getting our orders I was about to buy additional garlic sauce the lady who handed me our pizza told us that we don't have to since it has one inside already but when we opened the box while driving on the freeway already there was none no garlic sauce or jalapenos so we decided to turn around almost near our place I called to let them know what happened guess what when I went to the store they just handed me one garlic sauce and jalapenos and I told them that I'm gonna buy another one that's when they handed another one but the lady who handed our orders earlier is like why do I have to get back and get condiments duh you forgot to put it in the box that you even told us that it has it but there is none you wasted my gas just to get back to get my condiments . I'm so 😞 .I'm never gonna order on this branch .We even gave a tip even though it's walk in.
    1 person found this review helpful πŸ‘

  • 1/5 AJ R. 1 year ago on Google
    Last time I come to a place that expects a tip while you do carry out it’s crazy how people expect back to dominos !

  • 5/5 Dave S. 8 months ago on Google
    Food was good.....A+ delivery driver..he was very nice

  • 4/5 Praying4ever 6 months ago on Google
    Wasn't acknowledged when we first got there. Another person came in behind us and picked his order up while we were standing there waiting for someone to take our order. After that things were okay.

  • 5/5 ni n. 7 months ago on Google
    The staff was very friendly, I was greeted within seconds. I had a large order and Chris was nice enough to go over everything with me. Not only was Chris very professional he also took the initiative to place my order in the car. The level of customer service here was very pleasant, great job guys

  • 5/5 David N. 1 year ago on Google
    Great pizza and service is great compared to others. And the delivery is always on time.

  • 2/5 Jim V. 1 year ago on Google
    The service was great. The pizza was good. The boneless wings however, were the worst! I'd take Mc Nuggets over these boneless wings, very disappointing.

  • 2/5 Constantine J. 1 year ago on Google
    Haven't even got my food yet and have a bad taste in my mouth. I placed an order over the app and the app said that my order was going to take 44-54 min. I though it was a bit excessive since I was pretty much at the location already. So I decided to go inside and ask if it was going to really take that long so instead I can cancel my order. So I can instead go elsewhere. I proceeded inside the papa John's only to be greeted by two rude people workers. Obviously hating their life there. All I asked since I barely placed the order is if it was really going to take that long so I can possibly go next door to eat. Don't know why the worker took it as an attack when I asked politely and didn'teven get to finish my question. I would've understood why. Instead I got responded in a condescending way. Bad way to talk to a Veteran with a short fuse. Luckily for them I contained myself since I felt pity for them. This place needs to talk to their staff when it comes to respect and should be taught how to actively listen enstead of interrupting my sentence before it ends. This is why we have two ears and even though I'm going deaf in one ear. I have better listening skills then these sad people. Hopefully my food wasn't spit on. Wasn't Brenda or Jaime.

  • 1/5 crimsonblue00 11 months ago on Google
    Terrible store. Made an order for my kids school to be delivered at a later time in the day. Got an email saying that the order was being made right at that moment. Called the store and the man (definitely not calling him a gentleman) that answered was very rude. I advised him an error was made and the order was for a later time and his only response was to continue barking β€œIt’s already in the oven” over top of me every time I tried to say anything. Will not ever be ordering from this store again.

  • 4/5 Gary M. 1 year ago on Google
    The pizza was exactly as advertised. What I saw on the website was exactly how I received my order. The delivery person was polite and respectful on my property.

  • 1/5 Mari C. 1 year ago on Google
    This Papa Johns location is no good the pizza tastes terrible.

  • 1/5 Michell S. 1 year ago on Google
    This how we received our order 5 minutes ago

  • 3/5 Erika E. 1 year ago on Google
    The pizza in Downey was more good, here is more dry.

  • 3/5 Rin H. 2 years ago on Google
    Now I've heard legends of PJ'S for a while now, and the only encounter I've had with them was a commercial behind the TV, but getting pizza here for the first time was pretty day dreaming because I've been to a lot of pizza establishments and have yet to say this place beats this or that, but it is, pizza. Nothing extraordinary or existing just. Pizza. As expected and as a lover of pizza I will never kick it to the curb as every establishment is doing what they can, It isn't bad but it's a bit bland for my taste, despite that , heck yeah give these guys a try. Compare and judge for yourself that's the fun of food.

  • 5/5 Patty D. 2 years ago on Google
    It was my 1st time visiting this Victorville location... The nice looking guy at the counter who helped me make an educated decision was knowledgeable and kind! He gave me a sweet discount and the pizza was wonderful! Patty

  • 5/5 S H. 3 years ago on Google
    With other Papa Johns's locations, I love this one. My order is always made fresh as in hot πŸ”₯ , and the pizza is delicious- especially the crust πŸ‘πŸ˜‹. To all the people working at this location, thank you so much πŸ™πŸ˜Š.


Call (760) 955-7224 Open on Google Maps

Amenities


  • Payments
    • βœ“οΈ Debit cards
    • βœ“οΈ Credit cards
    • βœ“οΈ NFC mobile payments
  • Offerings
    • βœ“οΈ Quick bite
    • βœ“οΈ Comfort food
  • Popular for
    • βœ“οΈ Lunch
    • βœ“οΈ Dinner
  • Accessibility
    • βœ— Wheelchair accessible seating
    • βœ“οΈ Wheelchair accessible entrance
    • βœ“οΈ Wheelchair accessible parking lot
  • Dining options
    • βœ“οΈ Lunch
    • βœ“οΈ Dinner
    • βœ“οΈ Dessert
  • Service options
    • βœ“οΈ Takeout
    • βœ“οΈ Delivery
    • βœ“οΈ No-contact delivery

Trends



Last updated:

Similar Restaurants nearby

Last updated:
()