Great very helpful staff. Had the honour to get a tour with them to Hallstatt, Dasha was our guide and she did an amazing job. Well done to her and our coach driver too.

I found plenty of information in this building. It is cool inside with free wifi. They do sell tours when you ask them questions. I don't think there is anything wrong with that.

Not helpful unless you are buying one of their tours. I asked about the best places to visit outside town to see the countryside, but they wouldn't even suggest places or help with finding trains. Only my experience tho. I'm sure others will fare better.

BRING YOUR VACCINATION CARD TO ANYTHING YOU WANT TO DO! They won't tell you this at the tourist office. Also, they don't tell a lot about where to get tickets and what's included.

It was a nice experience of talking with them. They speak fluently english and also you can use free wifi andd free city maps. Also the square is super amazing with lots of history and horse carriages. The staff are friendly and helpful.

It’s a nice office with an abundance of leaflets and maps and pamphlets to add to any of your own research you may do online. In terms of any interaction with the staff, forget it. Wholly unwelcoming, short curt answers to questions and dispensing poor or incorrect information while treating people with utter contempt.

The tourist staff are not very service oriented, and don’t buy concert tickets from there. The seats are not as good as offered by the actual opera hall, they had limited options. If you want to see a concert, don’t buy tickets there as they’re only an agent with limited seat options. Disappointed with the no customer service received. If they want tourists to come, people need to understand what warrants good service. Their services are terrible don’t go there!

(Translated by Google) Too few employees (Original) Zu wenig Mitarbeiter

Tourist Info Wien serves as a valuable resource for tourists visiting Vienna. With their comprehensive information, services, and friendly assistance, they ensure that you have a smooth and enriching experience exploring the city's cultural treasures, historical landmarks, and vibrant atmosphere. Stop by the Tourist Info Wien upon your arrival to make the most of your visit and create unforgettable memories in Vienna.

At this info center you can find major language maps and recent events. If they can see side souvenirs will be great.

(Translated by Google) The employees outdo themselves in unfriendliness. Better be a little nicer to the people who secure your job !!! (Original) Die Mitarbeiterinnen übertreffen sich in Unfreundlichkeit selber. Seid lieber mal etwas netter zu den Leuten, die euren Arbeitsplatz sichern!!!

(Translated by Google) Very helpful and kind (Original) Molto disponibili e gentili

Eh for an "info" place there was not much info given out. It might be a cultural thing but I was expecting more of an attempt to inform and up-sell than I got. The staff was polite and answered question succinctly, but not much beyond that. Go there to buy your Vienna card or grab a map, but generally do your research beforehand so you don't have to rely on them to introduce you to the city. Yes they do accept credit cards.

Good place for tourist info, opera booking and for other city related information. The book rack is indeed amazing.

This help point, where you can get help on any questions you may have about the city of Vienna, has an original and beautiful decoration. The employees are friendly, polite and caring. Even if you don't have any questions, you can visit here and get a city map and up-to-date brochures about events in various locations.

Very friendly team.

They helped me activate Wienerpass. No further information even if asked politely. She pretended to be kind but not open to the real kindness of a tourist office.

Avoid the women that is selling the tickets for the concert one the right side! She is so cold and not helpful, it's like you disturb her when you ask and never smile... But the turism info STAFF are kind and helpful.

A very kind lady informed us wonderfully about everything possible in German and Italian, with great patience!

No desire for advice!!! A height

Very informative! Answered all my questions. I felt like they were honest and tried to offer me what I needed.

Very good place. You can quickly find the information you need.

Horrible experience with the person at the Vienna tourist office that I spoke to, first of all I say hello to her and she doesn't answer, I say hello again raising my voice, she answers me with a mean look then I ask her for some information about a museum that I wanted to visit and there she begins a search on her computer and at the same time she puts her finger in her nose and picks her nose for long and very long seconds, I am shocked of this disgusting spectacle! I am stunned by the scandalous behavior of this employee of the Vienna tourist office! It is supposed to give an image of class and refinement of Austrian splendor but it makes me want to vomit! This is the image I keep of Vienna!!!

TOP SERVICE 👍👍👍 Liesi gave us a warm welcome and informed us about ALL the amenities in Vienna! ❤️-Thanks for that!!!

Very helpful stop before you start your trip In Wien.

(Translated by Google) Convenient place to wait for the guide. There is a description of the city’s exhibitions and its map for free. The staff will answer your question. (Original) Удобное место, чтобы дождаться гида. Есть описанпе выставок города и его карта бесплатно. На ваш вопрос ответят сотрудники.

(Translated by Google) Nice and helpful point service. I am glad that I could take advantage of the employees' advice. (Original) Miła i pomocna obsługa punktu. Cieszę się, że mogłam skorzystać z porad pracowników.

(Translated by Google) I recommend the Vienna card to visit Vienna by all means, to receive a map and brochure in Italian with discounts for museums and restaurants. (Original) Consiglio la Vienna card per visitare Vienna con tutti i mezzi, ricevere mappa e opuscolo in italiano con sconti per musei e ristoranti.

(Translated by Google) There are sockets near the windows (Original) Є розетки біля вікон

(Translated by Google) Very good (Original) Sehr gut

(Translated by Google) Great location, there is free internet and where you can relax after walking. (Original) Удобное расположение, есть бесплатный интернет и где можно отдохнуть после прогулок.

(Translated by Google) Great place in the city center. You can take a card in Russian and not only. A bunch of useful and interesting information 👍👍👍 (Original) Отличное место в центре города. Можно взять карту на русском языке и не только. Куча полезной и интересной информации 👍👍👍

Good information and nice discounts if you buy Vienna city card 💳😎

Vienna is subject to red mob rule. I have been bullied by a red mob in front of my condo on Marihilferstrasse . The reds also broke in to my flat. Mastermind by hind this, as my p.i. found out, was a man who sometimes appears under the assumed name of Andreas Hartenthaler-Dallinger. Don't go to Vienna!

Does not give ANY suggestion nor recommandation, just useless.

Highly recommended

Can speak english and give good information. (((But if you want to bike, there is bicycle rental €1 for 1hr. But the bike tour, it takes 3 hrs and costs €36 or all day €46)))

I came here cause I had a problem with a train trip and Andrea Perez saved my day. She was very kind and helpful. Many Thanks!

You can find all you need about the attractions in Austria here!

Received a lot of important information that couldn’t be found online. Caroline especially helped us with our decisions and was very knowledgeable.

(Translated by Google) Clearly (Original) Duidelijk

(Translated by Google) The staff does not seem to be very motivated there, like the welcome from the city. (Original) Le personnel ne semble pas y être très motivé à l'image des accueils de la ville.

(Translated by Google) Effective (Original) Efficace

(Translated by Google) I just wanted a small city map, which of course I got for free. In addition, there are many offers to explore the city and you will also be given FRIENDLY help with questions, even if it is not about sales. WiFi available. Keep it up (Original) Ich wollte nur eine kleine Stadtkarte, welche ich natürlich auch kostenfrei bekam. Darüberhinaus gibt es viele Angebote, die Stadt zu erkunden und einem wird auch bei Fragen FREUNDLICH weitergeholfen, auch wenn es nicht um Umsatz geht. WLAN verfügbar. Weiter so

(Translated by Google) Very clearly designed. (Original) Sehr übersichtlich gestaltet.

(Translated by Google) Very useful for tourists and for information (Original) Molto utile per i turisti e per informazioni

(Translated by Google) Vienna is one of the most beautiful cities in Europe. You have to come here once. (Original) Wien ist eine der schönsten Städte Europas. Einmal muss man hieher kommen.

(Translated by Google) Good information leaves time for advice (Original) Gute Auskunft lassen sich Zeit für eine Beratung

(Translated by Google) Nice personel (Original) Nettes Personal

(Translated by Google) Very interactive store. (Original) Loja muito interativa.

It was boring with 3 staff talking to each other but not visitors 😏 We waited for 15 minutes. We filled up survey on the IPad inside the Torist-info Wien. The place of Mortzart and Bethoven had no background music inside it felt like a library with visitors by themselves looking for information mostly in German. Maybe my timing was wrong, interested to know what others felt 😐

If visiting Vienna, I highly recommend stopping by at the Tourist-Info office to help yourself have a good holiday. We were served by a gentleman called Carlos who was really helpful. It felt like he went above and beyond when giving us recommendations. We visited the tourist centre to ask about best tourist places to visit in Vienna. Carlos provided excellent service. He suggested good concerts to attend.

This was a nice place to get some information about the possible activities in the area of Vienna

Every guide of Vienna and events and tips u can find It here!

Every single worker is always friendly and helpful

Useful Information center and you can get free maps

Very nice staff. Very helpfull. Office is very good equipment with interactive pads.

(Translated by Google) Very complete the information (Original) Muy completa la información

(Translated by Google) Very available! (Original) Molto disponibili !

Very helpful place!

(Translated by Google) Great diversity of information. (Original) Gran diversitat d'informació.

(Translated by Google) Yes, this is the place where you can get competent information. I would recommend. (Original) Tak to jest miejsce gdzie można uzyskać kompetentne informacje. Polecam.

(Translated by Google) Very nice information office, friendly welcome, near Albertina. (Original) Heel mooi infokantoor, vriendelijk onthaal, nabij Albertina.

(Translated by Google) In the center, well-organized, clear all the brochures (Original) In centro, ben organizzata, chiari tutti i depliant

(Translated by Google) Wi-Fi is also available. The chocolate shop next door is cheap (Original) Wi-Fiも使える。隣のチョコレート屋さんが安い

(Translated by Google) All very friendly (Original) Alle sehr freundlich

(Translated by Google) Very friendly (Original) Sehr freundlich

(Translated by Google) Incompetent and rude. (Original) Inkompetent und unfreundlich.

(Translated by Google) Nice, cozy, warm place for tourists ... An open Wi-Fi zone. There is where to turn gray, relax, and most importantly, you can ask the employees about everything that interests you. A lot of printed information about the city ... (Original) Хорошее, уютное, тёплое место для туристов... Открытая вайфай зона. Есть где поседеть, отдохнуть, а главное можно расспросить у сотрудниковобо всем что интересует. Много распечатанный информации о городе...

Very helpful staff

(Translated by Google) Here you can no longer print, for example, bording pass! This is wild for Vienna! (Original) Здесь теперь нельзя распечатать, например, bording pass! Это дико для Вены!

(Translated by Google) Tourist center in the Albertina area very well equipped with free Wi-Fi and very friendly staff. They inquired about how many days in Vienna and then handed me a booklet with recommended routes for the weekend in addition to the city map. There are also tablets with information on the various attractions of the city. (Original) Centro turistico in zona Albertina molto ben fornito con connessione Wi-Fi gratuita e personale molto gentile. Si sono informati su quanti giorni stessi a Vienna per poi consegnarmi un opuscolo con dei percorsi consigliati per il weekend oltre alla mappa della città. A disposizione anche tablet con informazioni sulle varie attrazioni della città.

(Translated by Google) Good information. No grumpy faces on the part of the staff. (Original) Gute Information. Keine mürrischen Gesichter seitens des Personal.

They don't give any indications. They handed me the map and told me nothing to do around the city, so getting the map and walking out is virtually the same as asking.

2nd Time in Vienna, First Time in this Great Tourist Information . Maps and Information about Vienna for free. They have been very, helpful and kind, but they don‘t sell Tickets for Museums,Concerts or Wachau Boy Train . Only the Vienna City Card, Vienn Pass you buy