1/5 Shesher K. 2 years ago on Google
I
am
a
retired
UN
Diplomat
and
a
medical
doctor.
My
mother
had
been
taken
to
Klinik
Florisdorf
by
an
Ambulance
in
the
morning
of
Sunday,
25th
April,
2021
with
a
history
of
fall,
chest
pain
and
syncopal
attack.
At
the
Emergency
Room
of
Klinik
Florisdorf,
following
investigations,
they
found
out
that
my
mother
had
neutrophil
leucocytosis
with
hyponatraemia
and
hypokalamaia,
kidney
function
impairments,
Diabetes
Mellitus
and
liver
dysfunction.
She
has
also
been
suffering
from
severe
anorexia,
weight
loss
and
generalized
weakness.
Although
both
the
attending
doctors
at
the
Emergency
Room
were
quite
professional
and
helpful,
the
attending
nurses
were
insensitive
and
rude.
No
one
came
to
attend
my
mother
when
she
wanted
to
drink
water,
and
when
she
repeatedly
asked
for
help
as
she
was
feeling
unwell.
Finally,
I
had
to
rush
there
to
hold
her
while
she
was
vomiting
in
her
bed.
I
also
saw
that
they
kept
my
ailing
mother
lying
there
without
anything
to
cover
her
body,
and
she
was
shivering
in
cold,
while
the
nurses
were
sitting
at
their
desk
chatting
away.
However,
the
nurses
did
come
to
her
after
a
while
but
they
didn’t
refrain
from
showing
her
their
irritation.
Finally,
around
1:30
pm,
my
mother
was
admitted
and
taken
to
Station
55,
Room
17.
Please
note
that
my
mother
neither
speaks
German
nor
English.
She
also
has
almost
no
tooth,
therefore
could
only
take
liquid
food
such
as
soup.
Since
she
had
no
toiletries
or
other
essential
things
with
her,
I
took
a
COVID19
test
and
went
to
visit
her
on
Monday
morning,
26
April,
in
order
to
give
her
toiletries,
handy
and
some
home
cooked
soup.
On
my
arrival
there
on
Monday
morning,
I
found
that
my
mother
was
in
severe
pain
since
early
morning.
Her
right
foot
was
badly
swollen,
and
she
was
also
having
burning
sensation
while
urinating.
In
spite
of
her
requesting
the
nurses
several
times
to
call
the
duty
doctor,
the
duty
doctor
never
came
to
visit
her.
Finally,
after
several
hours,
I
went
to
see
the
duty
doctor
and
requested
her
to
see
my
mother.
Only
then
she
came
to
see
my
mother,
and
ordered
an
xray
of
her
foot,
urine
test
etc.
I
left
the
hospital
around
1:30
pm
as
I
was
asked
to
leave.
Till
then
no
xray
was
done
and
my
mother
was
crying
in
pain.
Therefore,
before
leaving
the
hospital,
I
had
went
to
see
the
Doctor-in-Charge
and
explained
everything
to
him.
The
Doctor-in-Charge
was
quite
helpful.
So
finally
in
the
afternoon,
they
did
an
xray
of
her
foot
and
gave
her
a
plaster.
Meaning,
she
is
now
confined
to
her
bed
and
completely
immobile
at
least
for
a
week.
Now
comes
the
saddest
part.
My
mother
has
been
practically
starving
since
Monday
evening
as
she
can’t
chew
or
eat
hospital
food.
In
spite
of
me
offering
to
bring
her
home
cooked
food,
I
was
told
by
the
lady
duty
doctor
on
Monday
that
‘She
must
eat
hospital
food.
Once
she
is
hungry,
she
will
eat.
We
can’t
do
anything
about
it.’
Today
(Tuesday)
my
mother
told
me
on
the
phone
that
she
has
been
soaked
in
urine
and
stool.
No
one
bothered
to
clean
her
or
change
her
clothes.
The
nursing
staff
doesn’t
usually
show
up
when
my
mother
calls
them
to
bring
her
a
bed
pan
or
to
take
it
back.
Even
when
they
show
up
after
repeated
calls,
they
behave
rudely
with
my
mother.
So
my
mother
is
scared
of
calling
them.
Fortunately,
my
mother
has
a
kind
Austrian
room
mate,
who
at
one
point
today
had
to
walk
to
the
nursing
station
and
brought
someone
with
her
to
clean
my
mother.
So,
basically,
my
82
year
old
ailing
mother
is
starving
since
yesterday
while
facing
mental
abuse,
neglect
and
discrimination
in
your
hospital
by
the
very
people
who
are
supposed
to
take
care
of
her.
This
is
breaking
my
heart.
My
mother
is
so
sad
there
that
she
doesn’t
want
to
stay
in
that
hospital
anymore,
and
has
been
asking
me
to
take
her
home.
In
this
circumstance,
I
would
really
appreciate
your
understanding
and
kind
intervention
in
this
regard.
Thanks!
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