1/5 Georgia G. 8 months ago on Google
Absolutely
ridiculous
service
from
these
teens
and
"manager"
working
at
this
store.
I
was
served
a
bag
of
EXTREMELY
over
seasoned
fries
that
normally
is
served
in
a
cup
for
this
very
reason.
When
I
asked
for
a
cup,
they
accused
me
of
stealing
a
cup
from
them
and
were
very
rude
about
it.
I
placed
my
order
on
the
app
while
driving
and
just
pressed
"order
again"
because
my
usual
order
is
just
fries
and
a
drink.
Apparently,
my
drink
wasn't
placed.
I
immediately
went
to
my
vehicle
and
got
my
wallet
to
pay
for
the
drink
and
attempted
to
explain
that
it
was
a
mistake
only
to
be
continously
slandered
and
laughed
at
by
ALL
of
the
employees
except
an
older
gentleman
cleaning
the
lobby.
Even
the
manager
was
rude,
unprofessional,
and
unwilling
to
try
to
resolve
the
issue.
I
had
to
insist
that
he
charge
me
for
the
drink.
This
could
have
been
handled
way
differently.
Instead
of
them
throwing
a
greasy
bag
of
fries
on
the
counter,
they
could
have
simply
said,
"Excuse
me,
your
order
only
includes
fries.
Would
you
like
to
purchase
a
drink?"
Or
anything
better
than
how
they
handled
it.
This
is
why
REAL
management
needs
to
be
present.
Customers
shouldn't
be
treated
this
way,
and
the
company
loses
money
if
you
just
let
someone
take
a
drink
without
paying.
It
was
an
honest
mistake
that
got
way
out
of
hand.