Small store but with a lot of variety. Attentive and very helpful shop assistants. Inside I think it was too hot, many of the things were quite dusty and prices were a bit expensive.

(Translated by Google) Zara home small. They don't have much of a catalog. I have now gone on sale and there was hardly anything on sale. Attention somewhat distant and dry. (Original) Zara home pequeño. No tienen mucho catálogo. He ido ahora en rebajas y apenas quedaba nada rebajado. La atención algo distante y seca.

I bought a batch of 4 washbasin towels and 4 bath towels, when I got home I realized that the alarm had not been removed from one of the towels. I show up today at the store, after traveling 50 kilometers, with my towel and the purchase receipt and what is my surprise when they tell me that I have to pay for the towel despite having my receipt, all of this with quite bad manners, telling me I don't know what about the alarm. I had to get serious and told them that either they would remove the alarm or they would give me my money back and I would leave them the towel. In the end they agreed after a lot of wasted time. I will not buy from this establishment again and I do not recommend it.

I love this store, you have everything you need in home textiles here: for the bedroom, living room, kitchen and even tableware, glassware and decorative objects. As soon as you enter you feel that pleasant smell that surrounds you, very characteristic of all the stores of this brand. The staff is always attentive to any help you may need about any product in the store, in short they are true professionals. You can also make the purchase through their website and they give you the option of picking it up in the same store or having it delivered to your home, making it easier than ever.

The online service leaves a lot to be desired. If you have an account you can only access the orders you have placed online but those you have placed in store are made to you as a guest and are not recorded anywhere. It is very unpleasant to see how you spend thousands of euros in stores and they do not reflect it in your account. Your account is useless because if you only buy online once and do it a hundred times in the store, you cannot find your orders other than on the purchase receipt. Your account is not really your account and to return something, since you have already been charged and you are not listed as a client but as a guest, sit and wait until they return the money to you and you may even get gray hair. Very badly! It's a joke

I love this store, it has beautiful and very original things, the attention of its employees is excellent, it's a shame that the store is not bigger.

The attention of the saleswomen in the store on Príncipe Street is getting worse and worse. They are unpleasant, they make you feel bothered by any doubt or question. I have spent a lot of money in this store, but I plan to go to C.C. Gran Vía to buy from now on or wherever necessary before this one.

Love it

I put one star for being a good product. Terrible service, only one person serving with a 20 minute queue... Incredible. If I can, I won't come back.

On November 9, the store placed an order for an item that they did not have in stock. They told me that it would arrive around the 14th of the same month. After stopping by the store to ask about the order on the 18th, they told me to call customer service, from customer service (I call on the 20th) they confirm to me on the 21st that the package has been lost, that they will send me another one. On the 22nd I receive a message that the order is in store, today the 23rd I go to look for it and they tell me that it has not yet arrived and that it will do so later today. I don't understand anything

(Translated by Google) The three times I went they had the elevator busy, they have it as a warehouse, so using it with the baby carriage was complicated. The staff are apathetic and show no interest in helping, at least the times I went. (Original) Las tres veces que fui tenían el ascensor ocupado, lo tienen a modo almacén, por lo que usarlo con el carrito de bebés fue complicado. El personal es apático y no muestran interés en ayudar, por lo menos las veces que fui.

(Translated by Google) Buenas tardes I have been to this store to buy certain aromatic products that I love. But I was surprised that I couldn't enter or leave the electric scooter, or leave it anywhere other than the unguarded entrance. And when I told the clerk that I couldn't leave it at the entrance, she didn't give me any solution. that I could do my shopping. (Original) Buenas tardes He ido a esta tienda a comprar ciertos productos aromáticos que me encantan. Pero me lleve la sorpresa que no podía entrar ni dejar el patinete eléctrico, ni dejarlo en ningún lado que no fuera la entrada sin vigilancia.Y cuándo le dije a la dependienta que no podía dejarlo en la entrada, no me a dado ninguna solucion para que pudiera hacer mis compras.

(Translated by Google) This particular store is home to some of the most helpful and lovely Zara employees I have ever had the opportunity to deal with. It is true that it is a small store and they do not have a lot of variety, but the girls are always willing to help and if necessary, to ask for anything through the web. Cool (Original) En esta tienda en concreto, trabajan unas de las empleadas de Zara más serviciales y encantadoras con las que he tenido la oportunidad de tratar. Es cierto que es una tienda pequeñita y no tienen muchísima variedad, pero las chicas están siempre dispuestas a ayudar y si hace falta, a pedir lo que sea a través de la web. Genial

(Translated by Google) Zara group decoration store where you can find everything you want for the home. Perhaps the prices are a bit high or the sales are very good, as I always buy out of season. Help for shopping on the web if you cannot find what you are looking for in the store. (Original) Tienda de decoración del grupo Zara donde podrás encontrar todo lo que deseas para el hogar. Quizá los precios son un poco elevados o sus rebajas muy buenas, pues siempre suelo comprar fuera de temporada. Ayuda para compras en la web si no encuentras lo que buscas en tienda.

(Translated by Google) I just bought a pair of pajamas for €70.00 and I see that they are made in China. I went back and saw that there were more but with Moroccan origin. we should do them here (Original) Me acabo de comprar un pijama de 70,00€ y veo que está fabricado en China. Volví y vi que había más pero con origen Marruecos. Deberíamos hacerlos aquí

Ignoring the exquisite taste of its editorial line, and that it is undoubtedly the most tasteful variant of the Inditex group, I would like to specifically highlight the treatment of its employees in this store. Special mention to a girl with short hair with blonde highlights, since she is always exceptionally attentive, kind, close and affectionate. My tens for her.