1/5 Jai M. 2 years ago on Google
Rude
customer
service
is
unfortunately
common
here.
As
a
customer
you
can
expect
not
to
be
greeted
with
a
smile
or
even
a
hello.
Pretty
soviet
if
you
ask
me.
Strangely,
I
think
this
venue
encourages
rude
and
abrupt
customer
service.
Many
of
the
new
girls
behave
in
a
similar
manner.
Those
which
are
polite
don't
seem
to
stick
around
long.
It's
been
like
this
for
years.
If
you've
experienced
the
kind
of
service
where
waitresses
roll
their
eyes,
are
abrupt,
don't
greet
you,
fail
to
respond
to
"aitäh",
mock
you
when
attempting
to
speak
in
Estonian,
walk
past
you
when
you
hold
the
door
open
as
if
you're
their
servant
-
than
you
know
exactly
what
to
expect
here.
But
it's
not
like
this
for
everyone...
You
might
catch
the
vibe
foreigners
aren't
welcome
here.They
seem
to
treat
some
locals
differently.
The
crowd
is
fairly
mixed,
families,
expats
and
locals...
but
at
other
times
it
can
seem
a
bit
rough
such
as
when
staff's
rowdy
friends
are
in
there.
For
them
it's
the
place
to
be
seen.
I
recall
one
of
their
skinhead
friends
yelling
at
a
friend
of
mine
while
we
were
"standing
in
the
way"
waiting
to
be
served.
Nice...
As
a
mutual
business
client
(not
just
a
customer)
you
can
expect
to
be
treated
rather
poorly
too.
Even
when
we're
in
the
same
business
together
serving
mutual
clients.
I
have
experienced
being
ignored
and
then
whistled
at
like
a
dog.
Ironic
behaviour...
How
barbaric
is
that?
This
place
is
severely
unsupervised.
I've
experienced
this
venue
as
a
customer
and
a
mutual
business
client.
Having
visited
this
venue
over
several
winters
and
summers,
I've
grown
tired
of
the
same
lame
customer
service
and
uninspiring
food.
I've
decided
to
avoid
this
place
as
much
as
possible.
There
are
much
better
venues
around
offering
better
customer
service.
If
you
have
any
kind
of
self
respect
and
appreciate
not
being
treated
like
a
goofy
fool
when
handing
over
money
-
do
yourself
a
favour
and
go
elsewhere.
Mulks
is
just
around
the
corner
and
offers
far
superior
beer,
wine
and
customer
service.
Foreigners
new
to
Viljandi
please
do
not
waste
your
time
and
money
here.
There
are
other
places!
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