The institution provides accommodation and medical and psychiatric care to the patients housed there. They receive adequate attention and their inclusion in activities within the same institution is promoted and human attention is sought. Like many institutions in the country, it has certain resource deficiencies.

Very bad administration Nobody is picking up the phone Unhealthy facility despite covid 19 The staff are despotic as if they owned the place You go out of true need...

Muy buen trato del personal hacia los usuarios.

(Translated by Google) Very well (Original) Muy bien

Excellent treatment by the staff

It is a very good hospital, they give you all the essential services and are attentive to your recovery.

(Translated by Google) excellent (Original) Exelente

(Translated by Google) Good place (Original) Buen lugar

(Translated by Google) How do I enter ,,, I have generalized anxiety, hypochondria, psychosomatic illnesses ,, ??? (Original) Como me ingreso,,, tengo ansiedad generalizada, hipocondría, enfermedades psicosomáticas,,???

It is sad to see the lack of training and empathy they have in this supposed "High Specialty in mental health" hospital. A friend of mine went there looking for help and within hours she committed suicide. Because? Because she was sick, she screamed for help and they did not give it to her until a health center referred her there because they could help her better. She went on to her interview with the "psychiatrists" and from that moment on she did not feel comfortable because of the attitude of these, apart from the doctor who treated her was very similar to a person who had hurt my friend a lot, she left for a consultation and then came back because she really wanted help, she had already made the effort to go to There she asked social work if it was possible to change doctors and she even explained the situation, she told them that being around that doctor was causing her a lot of anxiety and the doctors or social work, instead of doing something about it, subjected my friend to more tension calling the doctor and having her in the same area where she was, she called me but unfortunately I live in another country I tried to be her support network but I couldn't be there to accompany her she left that emergency area very badly. that hospital when she had only gone to look for help, in the morning she wrote to me that she was nervous but knew that it was good to receive the help that she needed. She had a baby who was barely one year old and she was looking for help because she wanted to be well for her baby but her mind It doesn't stop troubling her, how is it possible that those doctors let someone leave their facilities that badly, how is it possible that they won't help her, that they will judge her instead of looking for solutions to support her, how is it possible that they subjected her to so much stress? Even knowing that he was so vulnerable, what kind of place is this hospital? Of course she didn't want to kill herself, otherwise she wouldn't have sought help and gone there, she loved her baby and just wanted to be well for him. Disgust of place.

More than ten years ago I was in family therapy, which helped the whole family a lot from the first session. I especially remember Dr. Fonseca and the psychologist Gladys as excellent, kind professionals with an evident vocation. I have always trusted in the healing power of psychotherapies, and I promote them, and I defend them against those who do not believe that it is good to go "tell everything to a stranger" no matter how professional it may be. But two days ago I understood why there are those who don't trust. I had a very unpleasant experience with a psychologist who treated us in family therapy at this hospital, who couldn't (or didn't want to) hide how he judged me. With his tone of voice, his gestures and body language I noticed his judgment and disapproval. Ten minutes after being there, I realized the mistake I made by seeking help with family therapy again at this hospital, where we are not always treated by the same psychologist or doctor. I didn't go to the hospital because their service is free. I went because I trusted the help I would receive. It is a question of ethics: not to judge the patient who is vulnerable, opening up and revealing everything that ails and torments him in his psyche and from his soul. The patient answers what is asked to receive help, not to be judged with a look, a gesture or an order "don't leave me yet, ma'am"! Obviously, I will not go back to the hospital, although I know that there are also good professionals in the mental health area. But it cannot be that those psychologists who, due to their age, when they appear to have all the experience in the world, do not know how to tactfully handle delicate issues in patients, with the pretext, perhaps, as I have been told: that "they are from the old school".

They never answer the phone to give reports.

They don't answer the phones for two days trying to communicate with the institution and there is no one to answer the phones, they don't have customer service personnel,

Psychologist Manuela Díaz Emotional balance. Mental health comes first.

Excellent attention