(Translated by Google) Phone service impossible, I have been calling for two days to get an appointment with the pediatrician and impossible, it is not the first time that happens to me, there was a day that I even called 9 times. The staff they have is efficient, but if more staff is needed, it would be nice to expand, because it's torture to get your phone picked up. (Original) Atención telefónica imposible, llevo dos días llamando para coger cita con el pediatra e imposible, no es la primera vez que me pasa, hubo un día que llamé incluso 9 veces. El personal que tienen es eficiente, pero si se necesita más personal, estaría bien ampliar, porque es una tortura conseguir que te cojan el teléfono.

(Translated by Google) It took 2 hours to do a blood test. I have arrived at 10 and we were not expecting even 10 people. It has been a nightmare. I have complained at reception because we had already been calling for more than 30 minutes and they did not call anyone and those who passed by in drops, but no one has informed us of the approximate waiting time or given any explanation, because if at 10 they tell me that I have to wait 2 hours leave. And that was not going by insurance, but as a private individual, that in other places they give you priority in the waiting queue. The problem with the analytics is that you have to go on an empty stomach, and I have come out dizzy and with a headache. I do not recommend it if you have other options. On the other hand, the X-ray has been very fast and the electrocardiogram too. These two recommended services. (Original) Han tardado 2 horas en hacerme una analítica de sangre. He llegado a las 10 y no estábamos esperando ni 10 personas. Ha sido una pesadilla. He reclamado en recepción porque ya llamábamos más de 30 min y no llamaban a nadie y los que pasaban a cuentagotas, pero nadie nos han informado del tiempo de espera aproximado ni dado ninguna explicación, porque si a las 10 me dicen que tengo que esperar 2horas me voy. Y eso que no iba por aseguradora, sino como particular, que en otros sitios te dan prioridad en las cola de espera. El problema con las analíticas es que hay que ir en ayunas, y he salido mareada y con dolor de cabeza. No lo recomiendo si se disponen de otras opciones. En cambio, la radiografía ha sido muy rápido y el electrocardiograma también. Estos dos servicios recomendables.

Good, but a bit saturated...

The attention of the girls at the reception is not terrible, it is inhuman, they have no consideration, when you are sick, they speak badly to you, they shave your card. They shouldn't have people with so little empathy and no kindness

Esta vez tengo que decir que me han llamado para fisioterapia al día siguiente de pedirlo, pensé que esperaría una o dos semanas, que me parece más normal, La vez anterior cuando me llamaron pasó mes y medio y ya había buscado por otro lado. Así que gracias por ello.

LA ATENCIÓN DE LAS CHICAS DE LA ENTRADA ES PÉSIMA, SON UNAS BORDES. LA AMABILIDAD SE LA DEJAN EN CASA PARA ESTAR TRATANDO TODO EL DÍA CON GENTE.

(Translated by Google) Hello. I recommend it, mainly because of the professionals who are in any of the 3 centers, they care so that you are comfortable at all times and that if you have any questions they solve it for you. As for the telephone treatment as well as the treatment in person of those responsible for reception, she has always been very kind and very cordial; we all have to take into account that there are days when we are overwhelmed by our things and be very aware that if they want to give us a good service we have to let the professionals work!!!! Thank you very much for the services provided! (Original) Buenos días. Yo lo recomiendo, principalmente por los profesionales que hay en cualquiera de los 3 centros, se preocupan para que en todo momento estes a gusto y que si tienes alguna duda te la solucionan. En cuanto al trato telefónico como al trato en persona de las responsables de recepcion siempre ha sido muy amable y muy cordial; todos tenemos que tener en cuenta que hay dias que estamos agobiados por nuestras cosas y ser muy conscientes de que si nos quieren dar un buen servicio tenemos que dejar trabajar a los profesionales!!!! Muchas gracias por los servicios prestados!!!.

It's unfortunate about the "doctor". Not one right

NO COGEN EL TELÉFONO.... llevaba toda la llamando para pedir cita. Pues cuando me lo cogen y les digo para lo que es me cuelgan diciéndome que me pasa con las compañeras. INCREIBLE

Unacceptable delay. Trauma appointment at 12:50 p.m., at 1:40 p.m. I was still in the waiting room and with no less than six other people in front of me. I understand that each patient needs their time, but not that they give us an appointment every very short time between patient and patient and this becomes the queue at the health center. To make matters worse, March is complete and they have no open agenda for April.

Dr. Miguel Osvaldo is an excellent doctor, with close treatment and professionalism.

Very good experience, very fast, understandable and friendly. I urgently went to gynecology, because I previously went to the town's General Hospital with severe pain in my ovaries and uterus, and they only gave me a pregnancy test. On the contrary, the Polyclinic prioritized me (I went without an appointment) and they passed me first. In the end my uterus was inflamed and thanks to the gynecologist I am fine now. I would return without thinking about it. P.S: my aunt is super happy with them for the result. Thank you

The family medicine doctor saw us. My mother came with severe pain in her leg, well in half an hour she got an x-ray and ultrasound, the treatment was incredible and her work was wonderful. Delighted with it, it was Monday afternoon, January 22nd. Thank you

Very bad service. Paying insurance and then coming to the emergency room twice and they don't want to treat you.

(Translated by Google) Since there is no prior appointment for family doctors, you can be in the waiting room for more than 2 hours. (Original) Como no hay cita previa para los médicos de familia, puedes estar en la sala de espera más de 2 horas.

Profesionales muy atentos y cercanos, tanto los médic@s y enfermer@s, como las chicas que están en mostrador o en otros quehaceres. Además estás últimas tienen una paciencia infinita.

(Translated by Google) Clinic at the height. At the time of taking appointments they are fast and without waiting. Highlight Dr. Julissa, very professional, pleasant to the treatment, patient and attentive, showing a lot of interest in her patients. Highly recommended. (Original) Clínica a la altura. A la hora de coger citas son rápidos y sin esperas. Destacar a la doctora Julissa, muy profesional, agradable al trato, paciente y atenta, mostrando mucho interés por sus pacientes. Muy recomendable.

(Translated by Google) I had a very bad experience with the renewal of driving licences... I do not recommend it under any circumstances. (Original) Tuve muy mala experiencia para la renovación de los permisos de conducir.. no la aconsejo bajo ningún concepto.

(Translated by Google) Let's go outraged is not enough, for a PCR test € 130 but come on, what world do we live in??? It seems like a real scam to me. (Original) Vamos indignada es poco, por una prueba PCR 130€ pero vamos en que mundo vivimos??? Osea me parece una auténtica estafa.

(Translated by Google) Nefarious organization of appointments. First thing in the morning they are already 30 to 40 minutes late. It has happened to us several times in different specialties, it is not something anecdotal. (Original) Organización de las citas nefasta. A primera hora ya tienen de 30 a 40 minutos de retraso. Nos ha pasado varias veces en especialidades diferentes, no es algo anecdótico.

In my opinion, €130 for a PCR is an exaggeration (whatever the reason for having that test) especially in a town with the income of Villarrobledo. Today these tests cost around €70 in most national centers. Note: This profile is not false, nor does it intend to discredit, nor does it seek controversy. The opinion is personal and is based on the price of a service, and the comparison with similar services. The company claims that it does not have to justify its prices, which is correct, nor do I have to present a market report on what the competition costs, and protect my privacy, which is also respectable. The experience is based on the price obtained for the test, and whether or not to learn from the customer's feedback is up to each individual.

Very complete service. The two doctors there are great professionals, one Saturday I went, they did the covid test, it was positive and the doctor himself did a chest x-ray to rule out pneumonia.

They treated me very kindly and the treatment was great and fast. The girls at the reception were great.

Regrettable. A company with no interest in healthcare quality. I don't know where to start... if for those reviews for the renewal of the driver's license where they limit themselves to charging without really considering the person's ability to do so (elderly, with cognitive impairment...); or by those doctors who consult reluctantly, as if they were obliged, with little motivation; or by those counter staff who get irritated if they have to solve something that is out of the "easy" way. This afternoon, without going any further, we have been waiting for two hours for my father to have an echo (the wonderful SESCAM concerts) and the doctor has taken off, leaving us at the door with the excuses that they have not told him that he had more patients and that "the machine is turned off and can no longer be turned on. Coming from another town, with our own means, wasting the entire afternoon and with the appointment confirmed. Regrettable. The staff, instead of apologizing, blames the computer system, appears haughty and contemptuous and refuses to communicate the name of the doctor who has acted in this way in response to the complaint. As I said, put your hand to collect yes (in this case from SESCAM), the quality of care... In response to your answer below I add that: - First: they lie. We were there at 5:30, they were given the documentation and told to wait. That the doctor would notify. - Second: We returned the next day. They gave us at 3:30 p.m. It was closed. They opened at 4. They started calling other people. I had to remind them that they had to see us. They did it very reluctantly and... ON FRIDAY THE TESTS WERE NOT AVAILABLE TO THE ALBACETE NEPHROLOGIST! YOU HAVE TO REPEAT THEM!!!! GLOSIOUS!!! A combo of botches. - Third: It is true that it is the first time they have seen my father (and look how good), but my mother and I have had to go to undergo tests arranged with SESCAM, one of them must have been lost in a space-time vortex, He never made it to the doctor. You have to have a tough face to screw up and hold the victim responsible.