Centromed image

Centromed

Medical clinic

😠 My reasons why I don't recommend this place to anyone: 1. You are going to buy the voucher and it takes 15 minutes. Then the doctor will see you 30 minutes after the hour. 2. You go for elbow pain and they ask you for tests for anything. 3. The workers have a horrible attitude, very poorly educated... People often mention para, atenci, doctor, hora,


Address

4 Pte. 332, Viña del Mar, Valparaíso, Chile

Website

www.centromed.cl

Contact

+56 32 238 1223

Rating on Google Maps

1.80 (132 reviews)

Open on Google Maps

Working Hours

  • Monday: 7 AM to 8 PM
  • Tuesday: 7 AM to 8 PM
  • Wednesday: 7 AM to 8 PM
  • Thursday: 7 AM to 8 PM
  • Friday: (Good Friday), 7 AM to 8 PM, Hours might differ
  • Saturday: (Holy Saturday), 7 AM to 1 PM, Hours might differ
  • Sunday: Closed

Featured Reviews


Frequently mentioned in reviews: para (15) atenci (11) doctor (9) hora (9)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Andrés Ramos N. 7 months ago on Google • 5 reviews
    My reasons why I don't recommend this place to anyone: 1. You are going to buy the voucher and it takes 15 minutes. Then the doctor will see you 30 minutes after the hour. 2. You go for elbow pain and they ask you for tests for anything. 3. The workers have a horrible attitude, very poorly educated. 4. Extremely mediocre "professionals" don't measure up. Don't come here, it doesn't have 1.8 stars by chance. Your health will not improve by going to this place, I assure you.
    11 people found this review helpful 👍

  • 1/5 Nicolas Alvestegui S. 1 year ago on Google
    Si está enfermo, por favor no venga a este lugar. Así se evita un m rato. Pésima atención en el mesón de bono e ineptitud en general.
    10 people found this review helpful 👍

  • 1/5 Natalia R. 1 year ago on Google
    Me parece una falta de respeto que te exijan que debamos llegar 20 minutos antes para luego esperar a los médicos se dignen a llegar, deberían revisar el tema de la puntualidad ya pasó el tiempo que se endiosaba a los médicos. No somos pacientes sino usuarios que pagan por un servicio. El respeto parte por la puntualidad.
    8 people found this review helpful 👍

  • 5/5 Marcelo T. 1 month ago on Google • 137 reviews New
    Excellent attention from the staff and professionals. Very satisfied.

  • 1/5 Nikita C. 3 months ago on Google • 11 reviews New
    Terrible place of attention. Terrible Dr. Alejandro Vásquez, terrible attention from the secretaries. Miriam Retamales was summoned at 9:15, the secretary called her at 10:00 to tell her that she should go to the private consultation, where she charges more expensive. This doctor has no ethics. We are denouncing it on social networks.
    5 people found this review helpful 👍

  • 1/5 Andres S. 1 year ago on Google
    Muy mala experiencia con la atención los días sábados. Algunos Drs llegan tarde y los pacientes esperan más de una hora. Por este motivo las personas se aglomeran y los guardias obligan a bajar. Al no atender a tiempo produce la pérdida de horas agendadas en el mismo lugar
    5 people found this review helpful 👍

  • 1/5 Eduardo De Ferrari D. 1 year ago on Google
    Tuve una mala experiencia. Me atendí con un neurólogo para un informe biomédico con el propósito de tramitar mi carnet de discapacidad. El problema es que olvidó el certificado médico, y para obtener dicho certificado debo agendar una nueva hora. No voy a pagar otra hora solo por un certificado. Nunca más voy.
    4 people found this review helpful 👍

  • 1/5 PauMaturana 1 year ago on Google
    Perdí mi hora porque se demoran mil tiempo en vender los bonos, de 11 cajas atienden con suerte la mitad para la gran cantidad de gente que espera atenderse. Una lata la atención
    3 people found this review helpful 👍

  • 1/5 Juliet A. 1 year ago on Google
    Más de una hora de espera solo para la venta del bono. Mandan al paciente a preguntarle al doctor si lo atiende aún con el retraso. Constantemente tienen problema de agendamiento. Buenos médicos pero esto hace muy molesto venir al centro
    3 people found this review helpful 👍

  • 1/5 Maria Isabel Noya P. 4 months ago on Google • 45 reviews
    Horrible experience.... They do not provide information as it should be Reluctantly, they make her go up and down a thousand times...the guy who is in the hallway giving information is dedicated to talking.... I think he is paid to guide the patient and not to talk to colleagues... .
    1 person found this review helpful 👍

  • 5/5 Mauricio S. 1 month ago on Google • 59 reviews New
    Clean, easy to access, friendly and precise service.

  • 1/5 Jose M. 4 months ago on Google • 6 reviews
    Dr. Alejandro Renzo Vázquez De Kartzow (EMERGENCY GIFT) Minimum 30 or 40 min delay. Arrogant and Badly Educated. Good Doctor, but a terrible person. If you don't believe it, look at their way of caring, for each patient that leaves, it takes between 5 and 10 minutes to call the next one. If you rebuke him, it was always because he attended to two emergencies before.
    2 people found this review helpful 👍

  • 3/5 Alda Mimi B. 1 year ago on Google
    No hay estacionamientos, no se ve Portero alguno. Las puertas automáticas no se cierran nunca, al parecer frenadas o sin arreglar. El viento se cuela al primer piso en que están las cajas para pagar. Nadie ofrece silla de ruedas en la Recepción.
    2 people found this review helpful 👍

  • 1/5 marcela c. 8 months ago on Google
    Pésima atención, impersonal , atienden casi dos horas más tarde de la cita médica, todo al lote. Tuve que volver en la tarde a la atención porque esperé más de una hora en la mañana y tenía que retirar a mis hijos del colegio y en la tarde ocurrió lo mismo, una espera eterna . No volveré a pedir hora dermatológica en este centro.
    2 people found this review helpful 👍

  • 3/5 Marioli T. 3 months ago on Google • 15 reviews New
    I am evaluating it...at the moment I have taken some tests and I have had no problems...it is within my reach...but in medical care I am struck by the fact that they never take my blood pressure or temperature during the consultation. Don't even bother me.🥴 Isn't it used anymore?
    1 person found this review helpful 👍

  • 1/5 Norfa Castillo Z. 4 months ago on Google • 3 reviews
    Today I attended to TAKE AN HOUR for an endoscopy at the Viña del Mar branch, I arrived, took a number and there were 3 people before me, who in the end turned out to be 4 because they were not attending to the number indicated on the screen If not, than the previous one, wait 45 minutes for TWO secretaries to attend to TWO PEOPLE, how can it be possible that it takes more than 25 minutes per person to just give an hour and deliver the form that must be taken to fonasa, to the In the end I had to leave because I had to go back to my job and without being able to take the time, the least one would expect is that if they FORCE you to schedule said exam in person, the staff attending would be more efficient, in the end there were two secretaries attending, but it seems that both attend to only one patient at a time, honestly horrible management and management.
    1 person found this review helpful 👍

  • 1/5 María Paulina Cuevas O. 11 months ago on Google
    Hoy fui a tomarme un exámen de sangre y la técnico en enfermería que me atendió me dejó el brazo morado, jamás me había pasado, pésima atención, cero suavidad y cuidados que deberían tener con el paciente para evitar que esto ocurra. No volveré a tomarme exámenes ahí.
    1 person found this review helpful 👍

  • 2/5 Linda Maria Guzman G. 11 months ago on Google
    Ayer fui a ver un oculista, por un derrame que me preocupaba y la verdad es que no me gustó la actitud ni la atención, muy apurado, problemas para acceder al bono, me realizo procedimiento qué no me dijo para que era y , para decirme que no tenía nada y resulta que ahora se me hincho el otro ojo. Definitivamente no lo recomiendo
    1 person found this review helpful 👍

  • 1/5 Ronald 1 month ago on Google • 5 reviews New
    Pathetic! Annoying! 12 consecutive calls and I just listen to the call dial until it runs out. Nobody answers. Then it's busy. And next, Nobody answers. Line 600, by the way, commercial line. It does not work. It doesn't even allow me to make a call. A single telephone number for such a renowned center. It is most pitiful. The website is for decoration, since the contact link does not work. I sent an email a week ago. I didn't have a response either.

  • 5/5 Drew K. 5 months ago on Google
    We came to Centromed requiring a third inmunization following a dog bite in Perú, and a quick Google search showed Centromed having a Vacunatorio. Even with our límited Spanish, it was no problem to get what we needed. We were even able to get stitches removed, and a very helpful Doctor assisted us in writing up the medical order required to get it done. The vaccination and subsequent procedure were initiated immediately and we were in and out of the Clínic within the hour without having Made any prior appointment. We may have had some luck on our side but the experience was so so much better than we are used to from Canadá. Very appreciated. Muchas gracias por su atención y ayuda.

  • 4/5 Néstor Herrera B. 4 months ago on Google
    Instalaciones cómodas, en general buena ubicación, excelente atención. El único detalle es que cuesta encontrar estacionamiento,pero lo demás todo ok. Hay una farmacia Cruz Verde en el interior.

  • 1/5 Natalia G. 1 year ago on Google
    Pésimo!!!! No hay como te contesten para hacer una consulta...luego de llamar 10 veces, luego te sale ocupado...horrible, me tube que ir hacer un examen porque tiene convenció con crédito hipotecario, para aprobar el seguro degravamen... cero recomendación...

  • 1/5 Daniela A. 10 months ago on Google
    2 intentos de tomar exámenes de sangre habiendo llamado dos veces previamente para solicitar información. No me atienden por horarios mal informados o porque el servicio no está disponible.

  • 1/5 Fresia G. 11 months ago on Google
    El doctor F. BORQUEZ, ATENCION DEFICIENTE CON PACIENTE CON DISCAPACIDAD INTELECTUAL LEVE. TENIA DOLOR ESTOMAGO, NÁUSEAS Y DIARREA. NO INDICÓ TRATAMIENTO, NI RECETA, NI LICENCIA P/COLEGIO. SOLO DIETA Y QUE DIARREA NO PRESENTA UNA POSIBLE APENDICITIS. MÁS NOS DEMORAMOS EN ENTRAR A LA CONSULTA QUE EN SALIR. MEDICO NO RECOMENDABLE.

  • 1/5 Adolfo I. 11 months ago on Google
    Una atención paupérrima, pésima, había venido antes y entiendo las modificaciones de último momento, pero hoy (lunes 15-05-23) ha sido desastrosa. Si alguien tiene otro dato de centro lo agradeceré enormemente ya que, no pretendo volver aquí.

  • 1/5 Ariel P. 1 year ago on Google
    Si bien la atención fue rápida, la doctora Anita Valencia Oyarzún es una pésima profesional, fui con un cuadro de rinitis y no fue capaz de tomarme ni la temperatura. Me despachó sin darme un diagnóstico y solo recetando tríoval. Pésimo.

  • 2/5 Sandra A. 1 year ago on Google
    Demasiada gente para un espacio muy pequeño. El médico lleva media hora de retraso. Hay gente sentada en el suelo, parece consultorio público. Mala impresión, ya no es lo que era antes.

  • 1/5 Carla 1 year ago on Google
    CENTROMED no respeta convenio con isapre para exámenes, aludiendo que el médico no tiene convenio con ISAPRE. Pero yo no me atiendo por el médico me atiendo por centromed, si centromed contrata a médicos que no tienen convenio con isapre ese no es mi problemas, ustedes pactaron convenio con isapre, deben respetarlo. Además, si deseas ingresar el reclamo por web este no funciona (que conveniente no?)

  • 1/5 paz loreto silva s. 1 year ago on Google
    Llegue 20 min antes a la hora y me vendieron el bono 40 minutos después y el doctor no me atendió por el retraso del mismo lugar en donde atiende. Pésimo lugar! No vuelvo más

  • 1/5 daniela g. 3 months ago on Google • 1 review New
    In September 2023, my 73-year-old mother went to the ophthalmologist Alejandro Vázquez De Kartzow at the Viña del Mar office. He prescribed multifocal lenses for her. We had the lenses made at the optician, which did not come cheap, since the glasses alone cost practically 400,000 pesos. The glasses did not fit my mother well, because the doctor prescribed the glasses incorrectly, she did not read well up close, at the optician they gave her the history of the glasses that she had had made and there we were able to compare the current prescription with the last prescription of the year 2019. Dr. Alejandro marked 0.75 less in the addition of his right eye. In 2019 it had 3.0 and in 2023 2.25. When he went to see him the second time, my mother brought him the history and he stuck to his diagnosis, simply telling her that he couldn't see well because he had to read with more light. After 5 months he had to go back to the eye doctor who prescribed the correct lenses, increasing him 1 degree for the near lenses and again he had to earn 400,000 pesos because of a doctor who did not want to admit his mistake. I find this type of error unacceptable, the arrogance of this doctor who had the audacity to tell my mother that the reason she was not reading well was because she lacked light and not because he made a mistake. Who reimburses my mother for the 387,000 pesos for her glasses? and not only that, but the bitterness and bad times of having to go see him again, plus on top of that he made her wait last to attend to her and to give him a laughable answer. Daniela Gatica Silva.
    5 people found this review helpful 👍

  • 1/5 luis hernan angel c. 6 months ago on Google • 1 review
    I saw the ophthalmologist named Vasquez and he asked me for tests that cost me more than 100 thousand pesos and when I asked for an appointment again, they told me that I must pay 70 thousand pesos for the consultation because he will no longer attend by agreement. Not having the money, I am left with the expense of the exams and without new attention from this man. Now to look for another "professional"
    2 people found this review helpful 👍

  • 1/5 Ana V. 1 month ago on Google • 2 reviews New
    I don't know why they have a phone if they never answer, terrible service.

  • 1/5 Nora B. 1 month ago on Google • 1 review New
    I log in with my information and what the page asks me to see test results and they tell me that I am a non-existent patient, thank you

  • 1/5 YASNA PATRICIA LORCA A. 1 month ago on Google • 2 reviews New
    Bad search


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