Centro Médico Dermoclinic image

Centro Médico Dermoclinic

Medical center

🫤 I spent two hours waiting for attention... The Dr. barely looked me in the eyes when I explained what was happening to me... And he said he had no solution. As a health professional, I know that you can have better care for the patients you attend. Of course, I will look for another opinion that is... People often mention hours, doctor,


Address

5 Nte. 1299, 2530848 Viña del Mar, Valparaíso, Chile

Website

www.dermoclinic.cl

Contact

+56 9 7758 1280

Rating on Google Maps

2.90 (34 reviews)

Open on Google Maps

Working Hours

  • Monday: 8 AM to 4 PM
  • Tuesday: 8 AM to 4 PM
  • Wednesday: 8 AM to 4 PM
  • Thursday: 8 AM to 4 PM
  • Friday: (Good Friday), 8 AM to 4 PM, Hours might differ
  • Saturday: (Holy Saturday), Closed, Hours might differ
  • Sunday: Closed

Featured Reviews


Frequently mentioned in reviews: hours (8) doctor (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 2/5 Melissa G. 3 years ago on Google • 39 reviews
    I spent two hours waiting for attention... The Dr. barely looked me in the eyes when I explained what was happening to me... And he said he had no solution. As a health professional, I know that you can have better care for the patients you attend. Of course, I will look for another opinion that is more professional and appropriate.
    8 people found this review helpful 👍

  • 1/5 Javier O. 2 years ago on Google • 4 reviews
    For 18 years I got along there with Doctor Leiva. I got bored, always the same! They are greedy!... They take hours like crazy and have delays of 2 to 3 hours!... Zero commitment and seriousness. The treatments, always the same, do not modernize at all! Even though I have a tremendous resume... A shame, but I'm not going anymore!
    6 people found this review helpful 👍

  • 1/5 Antonieta E. 3 years ago on Google
    No respetan las horas tomadas, demoran 2 hrs en atender y cuando te llega el correo de confirmación de la reserva sale escrito que si uno como paciente llega 10 minutos tarde te cancelan la reserva. Una falta de respeto para los pacientes
    6 people found this review helpful 👍

  • 1/5 Javier Troncoso V. 1 year ago on Google • 5 reviews
    Bad place, I have come 3 times. The first time I had a consultation and they treated me well, although the doctor did not examine much, he gave a good diagnosis and treatment. However, the letter caused different problems in pharmacies. The second time it was without payment and the doctor took 2 hours to see me, it was a quick check and he left. The third time it's been 50 minutes and they still haven't helped me. Maybe it's Dr. Marcelo Leiva or maybe it's the center, but if you ask for an hour, it's a matter of respect for the patient to see you at that time.
    4 people found this review helpful 👍

  • 1/5 Nicole N. 1 year ago on Google
    (Translated by Google) They attended me two hours late and Dr. Marcelo has a terrible attitude to attend to, he did not check my skin at all, he only gave me prescriptions. (Original) Me atendieron dos horas tarde y el doctor Marcelo tiene una pésima actitud para atender, no me reviso nada la piel, solo me dio recetas.
    4 people found this review helpful 👍

  • 1/5 Alexis R. 2 years ago on Google
    Horrible la verdad cero respeto por los tiempos de los clientes, fui dos veces, la primera reagende porque no podía esperar tanto y me prometieron que no sucedería a la siguiente y fue lo mismo. No recomiendo ir a este lugar pésimo servicio
    3 people found this review helpful 👍

  • 1/5 Isabella V. 3 years ago on Google
    (Translated by Google) A delay of more than two hours, they take your blood pressure and send the patients from box to box, waiting for no one to report anything. They prioritize patients without hours (Original) Una demora de mas de dos horas, te toman la presión y mandan a los pacientes de box en box esperando nadie informa nada. Priorizan a los pacientes sin hora
    3 people found this review helpful 👍

  • 1/5 Joshua Jacob J. 4 years ago on Google
    I went to this Skin Doctor on October 2019, to treat my skin allergy the doctor assured that after an Injection drug the skin allergy won't be affecting me again, so i trusted him and took the Injection for the skin allergy..... But after 2 months the skin allergy started to come back again ...... Very bad and poor treatment from this doctor..... I will never recommend this doctor to anybody......
    2 people found this review helpful 👍

  • 1/5 Javier Eduardo Bustamante C. 9 months ago on Google • 4 reviews
    Terrible place, terrible professional. The place is a shame. Please don't go anymore. More than an hour of waiting that in the end was lost because he returned the bonus for the claim we made.
    1 person found this review helpful 👍

  • 1/5 Richard P. 1 year ago on Google
    Cero respeto con horas agendadas el sr Leiva que se dice profesión al dicta mucho de eso
    1 person found this review helpful 👍

  • 1/5 Edenia M. 1 year ago on Google • 1 review
    The same thing happened to me as almost everyone! I asked for 2 hours of attention for me and my husband, they gave it to me 10 minutes apart "! Long wait, then the doc appears and looked at my moles from afar and sent me away quickly. He attends to 2 consultations at the same time and an outpatient ward, pure interest in the $, it was of no use to me. Pure waste of money.
    3 people found this review helpful 👍

  • 1/5 Valentina B. 7 months ago on Google • 1 review
    A total displeasure attending with Dr Leiva. The consultation lasted no more than 10 minutes. I was able to mention that I was going for some pimples and he interrupted me and handed out pure prescriptions for medications. Then, when he wanted to look at the pimples on my back, it was very invasive when I was taking off my jacket and he pulled up my shirt, a very uncomfortable moment. He saw the quick and started prescribing antibiotics. It didn't give me confidence or assurance of professionalism. Totally disrespectful, in the way he acts and speaks.
    3 people found this review helpful 👍

  • 1/5 Macarena o. 9 months ago on Google • 1 review
    They gave an appointment for my son at 8:30 AM in the middle of winter...and it was 9:01 still without attention, waiting in the office in the horrible cold.... It may be that one waits but I think there is zero respect for the patient, I hope the professional's attention is good finally.
    3 people found this review helpful 👍

  • 1/5 Marta Q. 8 months ago on Google • 2 reviews
    More than an hour of waiting for a service of less than 15 minutes. Despite giving an accurate diagnosis, he does not explain treatment clearly, is inappropriate in his comments and slightly unpleasant in his treatment.
    1 person found this review helpful 👍

  • 5/5 Evaluación D. 6 months ago on Google • 1 review
    The clinic's attention in general is a 7. Very attentive. Regarding Dr Marcelo, a 100% recommendable experience. We had seen a dermatologist from Resaca (3 times without obtaining optimal results), then a dermatologist with a German surname from RedSalud, there was no result either, when a third dermatologist sent us to perform a biopsy, we decided out of resources to go to Dermoclinic, and surprise , the.dr first decides to treat the condition himself and in 2 weeks he solves it. A process that lasted about 6 months considering all the professionals, including her pediatrician.

  • 5/5 Lorena Garrido N. 7 months ago on Google • 2 reviews
    Very good service, fast and efficient!


Call +56 9 7758 1280 Open on Google Maps

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