When you are faced with the facade of a well put together and safe place to live, but then you find out after signing your lease that you have been deceived , it makes you sick to the stomach. The gates continue to be inoperable which means safety is not a priority. The questionable clientele that have recently moved in; the after hours pool parties which are being hosted by teenagers of this community whose parents obviously don’t know what they’re doing, well after the pool hours and with the smell of weed perpetuating the air, with loud and vulgar music; and the continued inoperative gates, sort of make you wonder whether the front office personnel are trying to sabotage the reputation RPM Properties. There is a need for the property owners of RPM to take heed of what’s going on and, do right by their residents, by conducting an unannounced walk through. Most properties have a courtesy officer who is either an law enforcement officer or has a law enforcement background, and they would typically live on the premises, but at Residences at Vinings Mountains it remains to be seen. If there was one, they would be more proactive in making sure the pool parties mentioned, ceased. Furthermore, for the property to be located in an affluent area with so much competition by newer properties, one would think that they would want to do better to attract future residents. To those considering a move into the Residences at Vinings Mountains, please do not take what is said to or seen by you during your tour as bond. Since the property gates continue to be inoperable come back thereafter your tour and prior to making a decision to check for yourself. You will not be surprised to find out that what is being said in the reviews are true, and also what you were told and shown throughout your tour was false. Best of Luck!!

This is my experience with the Residences at Vinings Mountain. This is the Peak side. I have emailed, called and left voicemails no response. They show you a unit and then this is what you get. Cockroach infested apartments. Leasing office does not care about you or your family. HORRIBLE HORRIBLE HORRIBLE No one ever contacted me regarding my concerns as promised. No one answers the phone. No one responds to emails. Called RPM living directly and no one returned my call as promised. Water has been off at the location for residents for last few days as well. I never officially moved in because no one addressed any concern at all.

*4 month update * Since I moved in there have been a lot of transitions . However , things are getting better . With the new management staff . Jorge and Daniel . Patrick (my review below) has now been promoted however, Jamayia is great as well she is very helpful ! The were understaffed but seems to have a full staff in the office now. I recently had an issue with heavy rains and my roof put in my request late night next morning Tony the maintenance man came to inspect the issue . I was promptly informed that they will be getting in touch with a roofer. The issue was resolved it fixed within three days . Much quicker than my experiences when I first moved in. With the recent staff changes things are changing. I also like to pop into the office if I do have a concern or issue. Keep in mind kindness goes a long way ! Even if you are frustrated the front staff can only do so much the rest is up to the maintenance team. . They send out many informative emails and have monthly community events which were pretty neat . Tony, our maintenance hero, gets a solid five-star rating. He's efficient, reliable, and always ensures the job is done right, not just with my roofing issue, but with every maintenance request. Lakeside is lucky to have him. All three gyms need some improvements machines not working and the area down by the lake could use a uplift , trash taken out regularly ,need seating as most is broken at the gazebo. The gates haven’t worked since I’ve been here , and cameras are supposed to be placed in the mailrooms . Because of transitions I’m hopeful things will start to get fixed and security is improved! Over all it’s pretty quiet over at lakeside . Just found out we also have a community garden! Lots of neighbors walk through the community as there is a lot of nature and animals . ******* I had a great experience with Patrick the leasing manager at Residences at Vinings Mountain. Despite being new to the Residences he was incredibly helpful and attentive and responsive throughout my experience. He went out of his way to make my move happen. While they just switched to new management and being In the middle of the transition. I have seen the progress and changes that are taking place with In the past month . While it wasn’t entirely stress-free, Patrick’s assistance and support made a significant difference. He genuinely cares about his residents and demonstrated his passion for the job by being there for me, even on some of his off days. With out him I wouldn’t be able to call this place my new home. Patrick is a valuable asset to the team, and I highly recommend him when you come up to Residences at Vinings Mountain. Ask for Patrick !

I moved in at the end of October 2023 and as reluctant as I was - especially after reading concerning reviews - I can honestly say… so far so good! Brittany assisted with my move in. She was so helpful, patient and reassuring even after addressing the recent reviews of this place. During the tour she asked me what I was looking for and chose the perfect apartment for me with a great view and lots of natural lighting. And again, her reassurance secured the deal. I was really hesitant and she told me to trust her and I definitely don’t regret that decision. Of course every place has its flaws. The gyms have a lot of out dated and broken equipment. In one of the gyms none of the treadmills work and who knows when that will be replaced. The gates just started working a week ago, and I’m going on my third month here. The key fobs also haven’t been working for access to the community areas and Amazon lockers, so it’s been really inconvenient having to go to the leasing office to ask someone to let me in every time I need to go workout or retrieve a package. They would give me key fobs to try from the office, but none of their key fobs worked either. I was told the company who fixed the gates are also supposed to fix the key fobs, but there hasn’t been any updates on when this will be fixed. My heat hasn’t worked since I got here and when I put in a maintenance request it took about two weeks to get addressed. When they finally came, they spent all afternoon trying to figure it out and fix it for me. In my experience, there’s always only one maintenance worker who then gets frustrated and will send in other people to figure it out, prolonging the issue. So, I appreciate seeing the teamwork between the three guys that helped and spent 4 hours to finally get that issue resolved right then and there. Other than those issues, life has been good here. It’s quiet, neighbors are friendly and I enjoy my home. I would definitely recommend at least touring the apartment that’s available for you and giving this place a chance. Don’t forget to ask for Brittany!! :) I’ll keep updating this review throughout my time here.

Brittany W. was exceptionally pleasant to work with from start to finish. She was very attentive and made sure to answer all of my questions in depth and in a timely manner. I was not sure what to expect moving at the last minute but Ms. Wilson made sure that my experience was nothing short of amazing.

Patrick Meadows was the person whom helped me. Per the timeline in my life, The Residences at Vinings Mountain was the best decision. My process was easy and to top that the apartment I viewed, I was able to get ! The Lakeside is the best side very quiet, the sun hits perfectly in the morning! I could go on and on! Thanks Patrick for your willingness to assist, and your on going support as I reside on the Lakeside at The Residence at Vinings Mountain.

Brittany W was amazing to work with. My sister and I had a lot of wants and needs. Brittany listened to all of our concerns and put in the work to find us what we're looking for. Unfortunately, we ended up putting our move on hold but once we're ready we'd definitely work with Brittany again and would eagerly recommend her service and expertise to anyone.

Helped a friend move into this complex and they said Jackie was so helpful. She made the process very easy and seamless; professional and attentive to my questions and quick to fix the initial replacement of the kitchen faucet. So far so good in the apartment.