2/5 Lottie L. 1 year ago on Google
My
experience
at
the
“main
event”
was
frustrating.
It
started
off
pretty
smooth
with
the
lady
“Jaleah”
at
the
front
counter
&
ended
distastefully
with
workers
at
the
bowling
counter.
After
purchasing
a
bowling
game
around
10pm
that
evening,
we
were
told
the
wait
time
is
about
30
mins
give
or
take.
We
waited
it
out
by
playing
tons
of
a
arcade
games.
My
friend
invited
my
family
of
4
here.
She
lives
in
Atlanta
and
my
family
and
I
were
visiting
from
Florida.
There
were
a
few
glitches
with
the
games.
I
informed
one
of
the
staff
who
works
in
the
gift
shop
and
he
was
very
helpful.
Keep
in
mind
we’re
waiting
on
our
bowling
time
and
was
never
called
after
an
hour
have
gone
by.
We
were
told
30
mins,
that’s
a
significant
misjudgment
of
time.
I
was
concerned
that
they
either
skipped
us
or
forgot
about
us.
Come
to
find
out
they
are
just
unorganized.
My
friend
and
I
go
to
the
counter
to
asked
how
much
longer
is
the
wait
bc
we
were
told
30
mins
and
it’s
now
11:15pm.
If
the
wait
is
any
longer,
we’ll
have
to
get
our
money
back.
One
young
lady
ignores
the
1st
question
of
“how
much
longer
would
it
be?”
&
technically
answers
our
2nd
question
by
directing
us
to
the
counter
to
where
we
can
get
our
money
back.
We
proceeded
to
inform
her
that
she
didn’t
answer
the
first
question.
She
gets
an
attitude
and
the
guy
next
to
her
(her
coworker)
takes
over
and
says
your
the
next
one
and
I
believe
they
are
going
to
call
you
next.
Not
even
5
seconds
later
we
get
a
call.
We
are
then
lead
to
the
bowling
station.
10,
20,
30
mins
into
us
bowling
no
bowling
staff
comes
to
ask
if
we’d
like
to
order
anything.
We
watch
people
after
us
having
their
order
placed.
Again
we
are
completely
ignored.
My
friend
and
I
go
to
the
staff
and
asked
are
we
going
to
get
any
help?
They
say
someone
will
be
at
our
bowling
area
in
a
few.
No
one
ever
comes.
It’s
getting
late
my
kids
are
complaining
that
they’re
hungry.
Frustrated,
we
go
to
the
counter
and
ask
to
speak
to
a
manager.
A
guy
(the
manager)
helps
us
by
offering
to
make
it
up
to
us.
But
in
the
mist
of
helping
us,
things
keep
falling
through
the
cracks,
things
kept
ending
up
missing.
It’s
too
much
to
say
bc
I
don’t
want
to
sound
like
I’m
complaining,
but
I
am.
There’s
needs
to
be
better
follow
throughs
here
and
the
manager
needs
to
hold
individuals
accountable
for
their
poor
conduct.
We
pay
not
just
for
the
arcade
games
or
bowling
but
the
customer
service.
With
that
being
said,
step
it
up.
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