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  • 2/5 Mrs Sorts (. 7 months ago on Google • 33 reviews
    Location is phenomenal. Service absolutely sucks. We paid almost $400 for our room. amazing Location -right across from our concert at the Roxy- so we were like screw it, let's splurge. Walking distance from the event. Upon arrival they said it's $50 for overnight parking...... for guests!?? I paid to stay here and I think parking is an unspoken included thing. Wifi? Oh that costs $20. But what's worst: we paid $75 for a late checkout (cause obviously we want to sleep in after our event) and they have knocked on our door 3 times since like 10am.... I am never coming back here. I will walk an extra distance for a different hotel. I don't usually leave bad reviews, but this hotel has really given me an all-around s* experience.
    3 people found this review helpful 👍

  • 5/5 thebsimmons 1 year ago on Google
    Absolutely amazing we had a suit on the roof. If your just in town and want a nice room try them out. If your in town for a braves game there is nothing better. The staff are fantastic and always there to help in anything you need. The rooms are great the view is the best. Location and parking are worth the rates.
    2 people found this review helpful 👍

  • 5/5 Linda P. 2 years ago on Google
    The whole place was perfect. Room was very large compare to other hotels. Updated and very clean. All the staff was amazing. From the valet, front desk, to housekeeping they were all very professional and helpful. I visited during a very busy time (World Series) and they handled it perfectly. No wait time on anything. Thank you so much for the wonderful stay.
    2 people found this review helpful 👍

  • 3/5 Mary R. 5 months ago on Google • 53 reviews
    For the price, I was generally disappointed. Room, bed, bathroom and view were fine. Stayed 3 nights Tue-Wed-Thur and the Lobby Bar was literally never open. It's a beautiful space with different types of seating and a nice atmosphere. Instead, the only place to have a drink was the restaurant, which has all the charm of a diner. There is no business center to work in. The 2nd floor meeting space has a table that could potentially be used for work, but loud music blares all day. Lastly, the free wifi was very slow. In this day and age there's no reason for that. Every single employee was very pleasant and helpful. Overall a mixed bag. All in all I would not return.

  • 5/5 Bernadette D. 6 months ago on Google • 14 reviews
    Magnificent hotel. Great location. Balcony Room overlooking Braves Stadium is perfect. I’m not a huge baseball fan but I would definitely book here again during the season to watch a game from the balcony. Nice area with lots of shopping, food and drink options.
    1 person found this review helpful 👍

  • 5/5 Aleasha E. 2 years ago on Google
    I love this hotel I had my birthday party there the staff the manager then everything was on point on they cater to every need They went above and beyond! Omar The manager is very professional and understanding ! And the staff Was very helpful the rooms are clean It felt like home. I would recommend this hotel to anyone. I will give them 10 stars
    1 person found this review helpful 👍

  • 5/5 Timeeka M. 9 months ago on Google
    We stayed at the Omni for 5 nights. It is absolutely beautiful. The rooms were nice and big. We could see the pool and The Atlanta Braves Stadium from our room. We ate at The National Anthem which is a new bar/restaurant added to the hotel. The waitress was great and the food was great too. We ate outside which was very beautiful and peaceful. The only thing that wasn't so great was the parking. Parking is $50 a night whether you use Valet Parking or park under the parking deck. Those prices are extreme, but you are not told that up front. People should be made aware of this in advance especially when they are staying multiple nights. We had a bit of a hiccup, but the manager was so nice and made everything right by us. If you are a Braves Fan, this is perfect for you. You can literally see the stadium from your room. I loved that the bar was outside of our room's view. The music was lively and tasteful. The pool is heated which made it very comfortable for an evening dip. I would stay again if I had the choice.
    1 person found this review helpful 👍

  • 4/5 Kathy W. 1 year ago on Google
    The Hotel is beautiful and clean, the Staff are very accommodating and friendly. Very convenient for a Concert or game. The only issue that I have is that pricing is raised to a ridiculously HIGH price just because they know the rooms will sell out so that we can be close to the venue.
    1 person found this review helpful 👍

  • 5/5 msteele712 1 year ago on Google
    Went to Atlanta to visit the aquarium. Stayed here at the Omni at Battery. What can I say besides WOW! Hands down one of the best hotels we've ever have stayed at! From the moment we pulled in to the Valet, to check in at the lobby and the cleanliness of the entire establishment is very impressive. We are not big baseball fans but we were pleasantly surprised they had games going on and the view from the rooftop bar was amazing! There were multiple conventions going on as well, but the staff was great and on top of it. Always a smile and extremely helpful. We even got the pleasure of running into the General Manager of the Hotel, Omar. Extremely kind and humble, I wish more upper management could be like him!
    1 person found this review helpful 👍

  • 1/5 Katie Y. 2 years ago on Google
    I booked at stay with The Omni Hotel at the Battery through Booking.com and as the order was processing, it timed out, which is not atypical for websites to do. However, when it refreshed, it set the date back to "today" without my noticing. As soon as I realized the error, maybe 2 minutes after the transaction processed, I contacted both the hotel and booking.com for a cancellation and refund. They both pointed at the other for approval but neither one ever cancelled the reservation nor did they refund my money. I am still trying to get answers but the Omni Hotel and the Battery has been unresponsive thus far (this happened on Sunday) and I am still being charged $400 for an empty hotel room. While it was a silly mistake on my part, I would hope that they understand that this can happen to anyone and for the sake of keeping future clients, do the right thing and refund the money to me or even apply it to a future stay.
    1 person found this review helpful 👍

  • 5/5 Brendan M. 2 years ago on Google
    The Battery is one of the more unique sporting experiences that you'll find in the country and if you're coming to town for a game this hotel is a must. Had a view over the outfield which would of been superb if we weren't going the stadium later on that evening. Comfy rooms and walking distance to a plethora of shops, bars and restaurants. Good bars inside the hotel as well if you want and try to stave off the madness for a bit.
    1 person found this review helpful 👍

  • 2/5 Kenneth J. 2 years ago on Google
    The hotel is really nice, but don't expect to sleep before 3am due to an extremely loud club next door. I had hoped to utilize this hotel while visiting Atlanta to watch the Braves, but this is going to be a one-time thing for us. If you like to party, this is a great choice. If you value sleep, find another place to stay.
    1 person found this review helpful 👍

  • 3/5 Cookie Girl A. 6 months ago on Google • 25 reviews
    The front desk staff was extremely rude. They disassembled events in the guest hallways until 11 pm several nights, moving and banging tables and chairs down the hall as they went. If I'm paying this much money for a room, I'd like to have a little quiet. No one at the hotel seems particularly concerned about the customer experience.

  • 5/5 Patricia M. 5 months ago on Google • 6 reviews
    This was the first time I stayed in an Omni in more than 2 decades. The Omni in downtown Atlanta as well as one I stayed at in Virginia caused me to not want to stay in an Omni again. The hotels were not clean or well maintained. I decided to try again for a girl’s trip to Atlanta and learned about this location. The online ratings were all very good so decided to check it out. I am glad I did as the location, building, rooms, fitness center, and Omar have changed my perspective regarding the Omni, well at-least for this location. I will stay here again. I hope to try the restaurant next trip as well as explore the Battery. Omar thanks for your hospitality. My sister friend and I felt very welcomed by you! You are a shining light at the Omni.

  • 5/5 Craig M. 7 months ago on Google
    Every year I bring my family for a weekend of watching the Braves. It's anywhere from 12-16 people. This is the second time staying at the Omni. FIVE STARS!! We will never stay anywhere else. The service from check-in until check-out is truly outstanding! The night manager, Lashonda (sp), was a major reason everything went so well. She contacted me a day before we came to fix a problem with one of the reservations. Great Service! She exceeded my expectations! We will be back next year.

  • 1/5 Michael H. 1 year ago on Google
    The furnace/fan kept making loud noises and caused the room to be either super hot or really cold all night. It caused for a sleepless night and us to leave early. We let them know at checkout and the first assistant manager was less than helpful or empathetic. Later that day, when we called back another assistant manager confirmed maintenance found issues with the heater after we left. However, the assistant managers were not understanding either of how a hot/cold/loud room could ruin one's night. Neither manager, once said "I'm sorry". Instead, they acted like we wanted a free ride after acknowledging maintenance had to fix the heater and gave us so much attitude. I would not recommend this hotel to anybody. I travel a lot with work and this was by far the worst. My wife and I just wanted a very rare couples night out without our kids before I deploy again. Thanks for ruining the vibe, night, and terrible customer service.

  • 5/5 Erin C. 8 months ago on Google
    BEST balcony view ever! BEST hotel shower ever! BEST breakfast ever! If you want the best experience staying at a hotel for a Braves game, this is it! Nothing compares to the experience at The Battery than staying in The Omni Hotel. Would recommend 10/10! Make sure you have the pancakes from The National Anthem restaurant.

  • 5/5 Kim H. 10 months ago on Google
    Had a staycation here with my niece - fantastic experience! The hotel smells wonderful, the decor is fabulous, the room was spacious and beds were comfy. The view from our room into the ballpark looked like a postcard. Great experience! The only issue I have is with the cost of parking - $50 /day is ridiculous. Otherwise, no issues.

  • 5/5 Susan H. 10 months ago on Google
    All staff we encountered were excellent. The gentleman who checked us in was extremely helpful and helped get us the best room possible. The bellman was friendly and professional. When we were checking out, he remembered us from when we checked in. The bartenders at the pool bar were great also. We were equally impressed with the car valets. I wish I had made a note of everyone's name, but unfortunately I didn't. But great job everyone! Additionally being right there in the Battery made it perfect.

  • 5/5 Drew S. 11 months ago on Google
    Definitely a 5 star experience. The room was amazing, roomy, clean and comfortable. We ordered room service and the food was very good also. Alex at the front desk helped us tremendously sorting out some issues we had with our booking site. Thanks to everyone at Omni Battery we had an amazing Anniversary weekend!

  • 1/5 Dulceneia S. 10 months ago on Google
    Used resortpass . Great location. Beautiful pool area with views of the stadium. Unfortunately there was an overwhelming amount of children that were unruly and ruined a relaxing Sunday pool day. They were running around the pool, splashing guests, throwing a ball over my friends and I head, wetting us each time. No respect for shared space. It was impossible to get in the pool and swim so I did not get to enjoy this day pass. At one point a group spilled an entire cup of water on top of my friends head as the children were wrestling by the pool and filling up the water cups to splash each other as they ran. There was no management or anyone avaible to help with this. For the price that was unacceptable. In the future maybe include an adult swim period so everyone can enjoy the experience they paid for. Very disappointing. No DJ. Food was really good and made to perfection. Valet parking was $26 this day for 8 hours and check in was quick, easy and smooth.

  • 5/5 Marine E. 11 months ago on Google
    Once you stay at the Omni Battery for a Braves game you will never want to stay anywhere else. The atmosphere and customer service is off the charts. The view of the stadium from the rooms and pool are incredible. Worth every penny!

  • 1/5 JI C. 8 months ago on Google
    What happen to OMNI class?? We used get the top quality room sleepers for comfy staying. This is cheaper grad and very disappointed. But front desk staffs were nice and give us warm welcomed.

  • 5/5 Trenda I. 7 months ago on Google
    Went to concert at Coca Cola Roxy and this location couldn't have been more convenient. We stayed in one of the penthouse suites and the view was AMAZING! Will be back for a Braves game soon. The entire hotel is beautiful. Loved the artwork vending machines!! The staff was so sweet and helpful. The only drawback was don't be hungry after 11pm. Although we did get a great pizza from Night Owl Pizza, which front desk suggested.

  • 5/5 Gina B. 1 year ago on Google
    I have really enjoyed my stay at this hotel. It is clean and lovely. There’s a pool that is super fun with a bar and it is overlooks the stadium. Sometimes the crowd at the battery can be a little bit younger but at the games it is really fun and in general they did a great job of including a ton of restaurants and a big grassy area. The best part about this hotel is that it is walking distance to everything in the area. It is open container so you can grab a drink and walk around freely. All of the restaurants and there have a window that opens that you can get a drink from outside without having to go in. There are a few really delicious places like super Rica for Mexican food. The hotel has a bar on the second floor I believe and it is super chill. I like to go there before entering into the battery and grab a drink.

  • 5/5 Jackie B. 7 months ago on Google
    I stayed here for one night, this Hotel was a 5 star experience, from the check in to the room, to grounds the convenience. But what really made my night was one of the employees, her name is Usa (pronounced Oosa. This little beautiful soul made ALL the difference for me. If Management reads this, please keep her, she is the crown of your Hotel. You don't find people like her anymore. She made me feel truly cherished as a guest.

  • 3/5 Courtney F. 7 months ago on Google
    The location to the ballpark is phenomenal. It’s a very short walk from the hotel to the gates at Truist Field. The hotel itself is very nice, but the room I stayed in had issues with the air conditioning and the towels all smelled musty like they were folded when they were damp. I expect better from an Omni. One of the valets brought out car to us without the lights on when it was dark outside. There’s also a $50 fee for parking per day when the website says the valet is complimentary. For the amount I paid for the room it seemed crazy to pay a valet fee on top of what I was already paying. There’s also a 6% and 8% county and city tax on your room that they don’t mention anywhere on the website. Be prepared to be charged several hundred dollars more than the price they actually give you.

  • 1/5 Laurel B. 5 months ago on Google
    We stayed at the Omni in The Battery because we were attending a concert at the Braves stadium so you can’t bet the location. However, if you are coming for a concert be well prepared that the traffic to get to the hotel is horrible because of event parking and the valet is SUPER understaffed. We waited in the valet line for over an hour. Then to the repeat the same issue we waited an hour in the morning for our car to be returned. Definitely will rethink staying at the Omni when a one night stay for a concert is $1,200+. Charging more for the event but not prepared to take care of costumers with the appropriate amount of staff is unacceptable.

  • 5/5 Alexis A. 2 years ago on Google
    If I could leave more than 5 stars I would. This hotel was absolutely wonderful! The location was central to many activities, dining, and bars, but the thing that made the stay truly great was the staff. The night manager, Alex, was absolutely incredible. I checked in and then had an issue with my bill, so I went to talk with Alex. She helped me IMMENSELY. I have never experienced such wonderful customer service. The way in which she took care of me made my stay one of the best hotel experiences I have ever had. I will definitely stay here the next time I am in Atlanta!

  • 5/5 Al Y. 2 years ago on Google
    My company just had an event here for our customers. Everything was amazing. From the valet crew to the staff to the amenities. I forgot my toiletries at home and was satisfied with the ones here. The catering they provide is delicious. The event staff was very professional and helpful. Our event was flawless. Highly recommend!!!

  • 5/5 Arielle S. 2 years ago on Google
    I got a day pass for today and was delighted to see the hotel for the first time. Absolutely stunning. The vibe is so peaceful. And the pool was amazing. Vanessa and Sam took great care of me! Can’t wait to come back !

  • 5/5 Kayce F. 2 years ago on Google
    We stopped for one night and stayed at The Omni. Very nice experience. Room was super clean and all of the staff were friendly and accommodating. If they’re available make sure you get a room with a view of the stadium. We also had a balcony which was a really cool spot to hang out.

  • 5/5 Eva C. 2 years ago on Google
    Absolutely love Omni Hotel by Battery Park. Customer service from the lobby to the rooms are outstanding! Battery Park is really cool to chill and relax or play with your kids or fur babies. Great experience. Definitely recommend.

  • 4/5 Yakesia T. 2 years ago on Google
    I had the pleasure of attending a baby shower here. It’s a great location and convenient to lots of food & entertainment at the Battery. They offered valet parking for $10 which I would recommend. The event room was a great space. My friend had a DJ, buffet style eating served by the staff and plenty of room to social distance as needed. I enjoyed the choice in food and will consider using this facility in the future.

  • 3/5 Kirby Lee R. 2 years ago on Google
    CHECK OUT PARKING IS A NIGHTMARE FOR FAMILIES. We had an excellent stay - you cannot beat the location, but the experience attempting to check out was horrible. They offer valet parking only, and on Sunday morning, they were accommodating guests arriving early over guests attempting to retrieve their cars so they can leave. It’s $44/night for valet parking and we waiting an hour for a luggage cart (we finally gave up and schlepped all of our bags and baby equipment down ourselves), then 90 min in the lobby with our 6 month old twins for our car. Not what I’d expect for $500/night “luxury”. Pool was fabulous, proximity to the stadium was amazing, and the room itself was clean and modern. Don’t bring your kids, or be prepared to check out very early or wait for a long time in a crowded lobby.

  • 1/5 Carter A. 2 years ago on Google
    FAKE CHARGE. Got charged $270 3 days after we checked out, no email, no phone call nothing. Called the desk to ask and was told nervously that a manager would get back with me. Went 2 WEEKS without hearing anything. Was finally told it was a "damaged mattress" I asked for picture proof and they sent me a deeply cut mattress that looked like a chainsaw was taken to it. I told them we did not do that and in the photo you can clearly see the mattress cover was perfectly fine as well as the sheets. So they may not clean the mattress cover after every stay I am not sure. Have emailed management a few times now with no response about my concern for this. It will probably be another 2 weeks before I get another email that doesn't help. Booked the new years eve package which came out to about $1450 for the room, we clarified that it was an open bar and was told it was. The open bar only included basic 3 kinds of beer and one cocktail and a wine. If you wanted a different option you had to pay full price.

  • 5/5 Angelica R. 2 years ago on Google
    We stayed at the Omni for our friends birthday a few weeks ago. Machae and Brittany were awesome! Great customer service and the room that we stayed in was AMAZING. The views were breathtaking. Looking forward to going back. Thank you Machae and Brittany for a great experience at the Omni. God bless.

  • 5/5 David Nickelson, PsyD, J. 2 years ago on Google
    Hard to beat the location, especially when you can see home plate from your room window. Did a large group meeting, and the event service and food were very good, and housekeeping excellent. Recommend.

  • 5/5 David B. 1 year ago on Google
    Our stay was fantastic. Everything about the hotel was near perfect. Loved our room and the view of the battery and ball park. The features on the TV that allow for streaming from your phone unexpectedly awesome. The rooftop pool and bar ...wow. Worth the visit just for that alone. And finally ...the location to the ballpark. Game over - less than 5 minute walk to the room. All this comes at a price but Omni delivers in a big way..

  • 5/5 Evan M. 1 year ago on Google
    First off, they need 10 starts for this hotel. So nice and the hospitality that is shown is unmatched. I’ll start with Omar Thomas the hotel manager in the lobby. Awesome guy, and customer service is unmatched. There are also 4 others that I have to recognize and that’s the guy Ryan from valet, Gift from valet, Frederick with hotel security and Lopez from hotel security, my family and I stay here often and all these guys remember us and it’s always a good time here. It all starts with Omar Thomas making sure we have the best rooms available. Can’t recommend this hotel and Omar enough! Can’t wait to be back.

  • 3/5 Claudine 1 year ago on Google
    Overall impression: expensive and meh, not for light sleepers or if you do not like crowds PROS: view of field (not scoreboard); access to the battery and the field gate; can hear (but not see) concerts; easy way home/back to hotel instead of sitting in INSANE traffic to get home; balcony seating (only two chairs so bring more if you need it); good blackout floor to ceiling curtains and tinted windows; quiet and effective air conditioning unit; nice shower/bathroom; did not go to the pool but it looked nice and people seemed to be enjoying the space from what we could see (nice ramp to get into the water made it easier for some folks). CONS: minimal return on investment; no free hotel breakfast; no in room food service; expensive, crowded, loud, limited menu restaurant on premises (especially on game nights); cannot fully see home plate from balcony room; cannot see fireworks on those nights either from balcony room; lobby is loud; and not enough information given at check-in/felt rushed; expensive valet service at 44/day; thin walls/bring a noise machine; if you are looking for quiet do not come on a weekend as the party goes most of the night and it is loud. I expected it and it is not a reason I am marking anything down. The higher floor balcony room had okay noise cancelling once the door was closed. Overall, for the prices, I was underwhelmed. It was just me and my husband so I cannot speak to what the experience would be like for those with kids. If you want a one-time splurge to see the game or have easy access to the game; it is a great idea and a neat experience. It is not, however, something that you will want to do on a regular basis. It is more worth it to stay a little further away and walk to the park. This will allow you to save your money for things you want at the game and on a wider selection of food and fun.

  • 5/5 Clint W. 1 year ago on Google
    Excellent customer service . We had an issue with the incorrect dates getting reserved for an upcoming stay. The reversed the charges and personally managed our situation at customer / guest services. We come and stay every year and will continue to do so. They best way to enjoy a Braves game weekend

  • 5/5 yolanda m. 2 years ago on Google
    Had a wonderful 2 night stay. Every staff member that we encountered was friendly, helpful and knowledgable. The property and rooms were clean and well furnished. I took advantage of using the website to customized my room and received memory foam pillows and the fitness kit for the room which were really nice. You can't beat the location being right in the battery district. This is the 2nd time we have stayed and will certainly be back!

  • 5/5 Nelson C. 1 year ago on Google
    Remember to use ʜoᴛᴇʟʙᴏʟʟʏ.ᴄᴏm when booking your stay. This web site will compare hundreds of hotel sites and typically will have rooms much cheaper than others! Thank me later on! This place is one of my favorites in this area. I've been staying here for a very long time. If you decide to stay here you definitely won't regret it. Absolutely the best place to stay when going to a Braves game. You just cant beat the commute! Avoid the traffic and crowds coming and going

  • 5/5 Whitney K. 1 year ago on Google
    We absolutely loved our stay here at the Omni! Our room overlooked the ball field and we watched some of the game from the balcony, some of the game we watched at the pool where the water was nice and cool and the drinks were tasty. Service was wonderful and the entire hotel was very clean and well staffed. We will be back.

  • 5/5 Robert B. 1 year ago on Google
    Absolutely the best place to stay when going to a Braves game. You just cant beat the commute! Avoid the traffic and crowds coming and going to the games. Plus if you plan it right, you can take in a game from the balcony and one in person! Awesome food and the rooms are very luxurious.

  • 1/5 Elizabeth M. 2 years ago on Google
    It went from.bad to worse! Fire alarm was tripped and everyone in the lobby was sent outside. Rooms were not evacuated but no one knew that so we were separated for over an hour. There was no fire, but the elevators were shut down. Once everything was clear, the key cars for the elevator would. Ot work. It took well over an hour to get into the room. The staff was not helpful and were at times rude. We were bringing in an expensive pizza but the pizza was cold after the ordeal and there was no way to reheat it. The most expensive balcony room was dirty. We asked for ajoining rooms when reservations were made, but we got separate floors instead.

  • 5/5 Cory C. 1 year ago on Google
    Stayed at the hotel for a concert at Truist Park. Was able to get checked in slightly early and staff was friendly. Room was very nice and clean with a good view over the hotel pool and The Battery. The bed was comfortable and the room was pretty well isolated from the noise outside. The tub was nice and big and the shower head was really good. The hotel was a little pricey, but I don't think it was overpriced based on my experience.

  • 5/5 Victoria D. 7 months ago on Google • 1 review
    The service and staff at this location are impeccable! They took such immaculate care of me and my friends for my birthday celebration. They surprised us with an updated room for the occasion along with a beautiful charcuterie board, champagne, and even took the time to write a personal note to wish me a happy birthday! We had an incredible view of the battery, enjoyed the liveliness of the pool deck, and loved being walking distance from everything. It was an experience greater than I could’ve asked or imagined. If you ever have the chance to stay at this prime location, do it!


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