‎Montana Travel & Tourism (AL-MAWADDAH Str.) image

‎Montana Travel & Tourism (AL-MAWADDAH Str.)

Travel agency

One of the Most Reviewed Travel agencies in Wadi Al-Seer


Address

خلف الملكية الاردنية, 7th Cir., Amman, Jordan

Website

www.facebook.com

Contact

+962 6 585 5545

Rating on Google Maps

3.80 (351 reviews)

Open on Google Maps

Working Hours

  • Friday: 11 am to 10 pm
  • Saturday: 9 am to 10 pm
  • Sunday: 9 am to 10 pm
  • Monday: 9 am to 10 pm
  • Tuesday: 9 am to 10 pm
  • Wednesday: 9 am to 10 pm
  • Thursday: 9 am to 10 pm

Featured Reviews


Frequently mentioned in reviews: trip (35) guide (18) time (17) recommend (17) Wadi (17) experience (16) agency (15) amazing (14) good (14) Aqaba (14)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Laila Z. 1 year ago on Google
    This 5 stars are going to the guide, he made the best out of our short trip, and tried to manage all wishes in our group although we were from totally different cultures and limited time. Can only advice you to take their trips, since it will be customized according to your and your families preferences. Mr Khaldoun wish you and the company you’re working for all the best.
    2 people found this review helpful 👍

  • 5/5 Mohammad A. 9 months ago on Google
    One of the greatest trips ever I had. The atmosphere, staff team, and plans are amazing. Special thanks to Abdulrahman as well as Anas for their contributions and efforts.
    2 people found this review helpful 👍

  • 1/5 Fish For l. 1 year ago on Google
    the cleanliness..👎👎👎 The experience was terrible, if they have zero stars for rating I would give 0 not only the room has not been cleaned yet ( I have been here 5 nights) but you could smell a very bad smell while eating in the breakfast room. Moreover, they dont understand English and I had some things missing from my room such as some Medicine and vitamins I left on the table .. I called 3 times since day 2 when they didn’t clean the room and they don’t care !!!! They never bother to clean it ! I’m shocked how this hotel has 3.6 stars !!!! It’s all fake ! The towels weren't changed too,instead they hanged the same towel on the tv and put the dirty legs' towel on the floor (instead of replacing it with a new one) the tv don’t work and the window is broken you can here all sounds from outside and I wake up several times at night from the sound of the fights and people shouting , breaking glass … hotel is located in very ghetto area ! ( the hood ) be aware !! Unfortunately I’m still here for another night since I traveled through a travel agency and they arranged this hotel for me I can’t get refund or get another hotel.. oh yea and the rooms are super small .. I would say small enough for pets not humans …
    2 people found this review helpful 👍

  • 2/5 Azad Z. 1 year ago on Google
    A travel and tourism company in Amman, I faced a bad experience with them, there was still 40 minutes for the departure time the guide was keep calling you are late, also the guide ( Khaldon) was keep asking if you would like to attend any activities and games in the bus of course for his own commissions, if anyone is interested will enroll them from the company why inside the bus, the program is drafted very well, they will show you nice photos of camps in wadi rum, but when you get there it is totally different, cleanness of rooms is zero, light and switch plugs were not working well, I felt discriminated there they changed our bus he forced us to return with another bus which was not in good condition and it was old, the reason they will return late, when I checked they arrived Amman earlier than us. At overall I don’t recommend them.
    1 person found this review helpful 👍

  • 1/5 Yungfatss 2 years ago on Google
    The worst tourism and traveling company, took me to Aqaba and left me in the hot sun for 4 hours and kept lying about them coming to pick us up they kept saying 10-15 minutes for 4 hours and we paid for diving and boat ridding we missed our appointments because of this company! I don’t recommend if I could give them 0 stars I would
    1 person found this review helpful 👍

  • 5/5 Afif A. 9 months ago on Google
    The trip was so much fun and things happened exactly as the agency said they would. In addition Abdallah Assaf was an amazing chaperone and very helpful!
    1 person found this review helpful 👍

  • 5/5 Belal A. 8 months ago on Google
    This is the 2nd time i purchase a vacation Package through Montana agency for our family, the prices are very reasonable and we had the best experience ever, our tour guide’s are very helpful and very informative and friendly, i would like to take the moment say THANK YOU to the representative who helped us in the office of Montana her name is RAND and to our tour guides Nabel and Abed El Rahman
    1 person found this review helpful 👍

  • 1/5 Chantelle R. 4 years ago on Google
    My parents and I booked a trip to Sharm il sheikh june 27 to july 1, 5 days and 4 nights. The only good thing about our booking was being able to choose my own hotel, the hotel was fantastic. But this company is partnered up with the absolute WORST airline (Jordan Aviation). Montana told us our scheduled flight was 2 pm from the amman airport. The plane didnt leave until around 8 PM. The flight back was the same exact thing. By the time we reached our resort we slept right away, our first day going to complete waste. I did message the agent who booked our trip with NO response. Two days of our trip gone to waiting over a 40 minute flight, being only 3 days not 5 days. There was no accommodation, no anything. I don't recommend this travel agency since they partner themselves up with unprofessional airlines.
    1 person found this review helpful 👍

  • 1/5 The M. 4 years ago on Google
    We booked an overnight trip to Petra, Wadi Rum, and Aqaba. The best thing about this trip was the AC on the bus, and that was after they threw us all out on the beach for an hour at noon, in Aqaba. We were on a VERY old bus which was chartered by Alpha, and the seats didn't go back and there were no lights at nighttime, which we could have really used on a 5 hour ride. The tour guide was really nice and very informative, if you spoke Arabic. The trip cost was relatively low, before we found out we were paying for entrances to places the tour was going.They were also trying to sell us on restaurants and stores, and some of them were way overpriced. In Wadi Rum, They had us sleep at a camp that was overall pretty nice with free dinner and breakfast. We also paid for a 4x4 ride across the desert, which was pleasant before a kid started driving us around. At the end, they had the tour go on a "cruise" around the Gulf of Aqaba, which ended up being a crowded ferry ride that was $50 JD for two adults and a child. On the way back, the driver seemed overworked and was rushing to get back, to the point where we were concerned about incoming trucks. Overall, I would not recommend this tour company.
    1 person found this review helpful 👍

  • 4/5 Mirajur P. 4 years ago on Google
    Executives are not able to communicate with the international tourist. The offers/packages are not accurate. The bus service wasn’t satisfactory. Guides are also only arabic linguals. No proper planning or guidance to fulfill the time slots.
    1 person found this review helpful 👍

  • 1/5 Kwik Korner i. 8 months ago on Google
    I booked a trip to wadi Rum/Petra /Aqaba. The first person who helped was nice, but the 2nd person I believe he was the cashier, he took my credit card and I was still talking to him and asking him about the credit card fees, he didn’t even care to listen he went a head and charge my card. I told him I was still asking you about the fee, he said sorry I charged it already & enjoy your trip. I didn’t mind paying the fee at all but the issue was with the way I felt like he just want to take my money and that’s it. I will not book with this office again or recommend it to some one else.
    1 person found this review helpful 👍

  • 1/5 NL N. 1 year ago on Google
    They don’t answer AT ALL and when they do they don’t act quickly to send the packages available you have to wait 8 hours minimum! Terrible customer service
    1 person found this review helpful 👍

  • 1/5 Farah I. 1 year ago on Google
    They changed the hotel last minute and did not provide alternatives or options and the hotel that they changed to was not up to standards
    1 person found this review helpful 👍

  • 5/5 Abdullah Q. 1 year ago on Google
    Our trip to Petra, Wadi rum, and Aqaba was perfectly planned and executed… We must extend a special appreciation to our guide Amjad for his outstanding assistance throughout the trip.

  • 3/5 Fare3 3 years ago on Google
    Cheap prices with good value!

  • 5/5 leen d. 9 months ago on Google
    we had so much fun in this trip to wadi rum, it was an amazing experience i would highly recommend it for a group of people, we had the guide abdulrahman with us aswell.

  • 5/5 Saif al h. 8 months ago on Google
    It was one of the best rides that i had I traveled many times in a buss but never saw a ride like that its was fun I didn’t feel the time all because we had the best organizer haisham we went from 3/8 to 5/8 and it was great 😊

  • 5/5 mottasem w. 7 months ago on Google
    It was super amazing trip with Montana travel and tourism company especially with lovely amazing leader Mr.Anas Basheer really he make my day and any one who want to go with them just aske for Mr.Anas Basheer and with the amazing captain Mr. Khaldoon al jazi who stay with us for the hall day and he was so kind to us Really i gave you 10/10 as l envy you for having employees who are so wonderful and respectful. Thanks really for every thing and ill recommended ofcourse.

  • 1/5 vishu r. 7 months ago on Google
    We are vegetarian and the staff gave us wrong guidance that no veg food will be available in wadi rum. We had to cancel the plan Although on discussion with a lot of people who have been to the place told there were lebanese veg food options available.

  • 1/5 Majed Z. 8 months ago on Google
    This trip to Petra and Wadi Rum was not the best experience compared to last year one. First, they charged us a full price for our 8 year old kid like an adult which is fine if our room was different that what two people paid. We got a room with three beds as we paid for but other groups of two people for also the same room as our and only paid for two. Not fair. Last year they only asked us to pay for the kid seat on the bus whicis 15 JD since he sleeper any way between us. Second, you would expect the bus guide to speak at least both Arabic and English but this was not the case this year. I had to explain and translate everything to my American friends. Luckily they were transferred to another bus from Rum to Aqaba which had a great guide, Amjad, who spoke English to them and took care of them since our trip was to Perta and Wadi Rum only. The lunch this year was at a 5-star restaurant which was good but was not as good as the restaurant from last year which was my oriental and traditional. The food/buffet was good with variety but if you come last, you will not find any meat just the rice. They did not provide enough portions. Last year, the food was amazing and plenty to fill even twice if not three times. Perta trip is great, but based on the schedule, you get there around 10 am and you have to do the tour during the hot summer and you only have like 2 hrs to tour everything which is not enough. Wadi Run is also our favorite especially the jeep evening tour and the dinner is amazing. However, this year we had to pay for the water and beverages which is weird since it is a buffet. We did not do that last year as everything was included. Beverages were very expensive and you need them for the hot weather. I learned that I need to pack my beverages and snack from home as it will save a lot of money. I saw some people having a smaller cooler filled with beverages which was a great idea. The bus will stop you on multiple rest houses on the way but they expensive. Which is expected. But the company/guides should not take advantage of that to get commission on the expense of their customers. For example, from Wadi Rum to Petra, the bus stopped three times and the first one was five minutes after leaving Wadi Rum after breakfast to get coffee, why??!! So guide and bus driver can get free things and commission? I prefer and recommend having a rip jar in the bus for those people as they might get more this way from happy customers than just stopping the bus to do that. That will save a lot of time to enjoy the trip more. Some of the stops make sense like at the beginning after along drive not not all of them. We liked the Aqaba trip as well as our American friends this year but we both did not like the lunch on the boat tour we felt is was not safe to eat. However, it is recommended to have the Aqaba trip separate from Perta and wadi rum to enjoy the beach especially at Ayla (highly recommended if you can offers a 5-star hotel). Next time, we may think doing our own trip by ourselves. Keep you posted.

  • 5/5 Hajera R. 8 months ago on Google
    We did a trip from Amman to Petra and Wadi rum. It included one night stay in wadi rum and return to Amman the next day. Overall the trip was great value for money! I would recommend it to anyone who is hoping to see these sites! It was easy to book via a phone call and WhatsApp messages. The team didn’t speak great English but it was enough to get by. On the day everything ran on time. Ra’ad Horani really took care of us and made sure we were comfortable and knew where we needed to be. When we do excursions in other countries we often feel like we are being scammed or tricked into paying more money, but I felt with Montana it was all very transparent and I felt safe! The only frustration was on the way back we had to wait in Wadi rum by a petrol station for over an hour whilst we waited for other people from other camps to arrive and get on the bus. I don’t know why they were late but it was annoying as we could have used that time on the road. Nonetheless for the overall price and experience I would do it all again! Thanks again Montana and thank you RA’AD!

  • 5/5 Heba O. 8 months ago on Google
    رحلات روعه روعه روعه مع مونتانا. The representatives Wasim and Ra’ed were amazing and so much fun. They made the trip so entertaining on the bus ride. Wadi Rum was especially astounding. The activities were fun and engaging. The food was amazing. The bus is very clean and comfortable. The bus driver drives safely. Highly recommend👍👍

  • 5/5 Ivana B. 6 months ago on Google
    Professional stuff. One of our tour guides on Petra-Wadi Rum - Aqaba tour was amazing, he putted up such an amazing atmosphere in the bus! Very authentic experience! I recommend!

  • 5/5 SARA2 A. 4 months ago on Google
    One of the best experiences. Coming from Australia i knew it would be beautiful but I didn’t expect it would be this breath taking. Montana made everything so easy. The tour guide, Khaldoun, is amazing. He took care of everyone and made sure we were on time and that we didn’t miss out on anything. He took us to the prettiest areas and helped us book the best activities. Definitely would recommend the camel rides during sunrise. Thank you so much for this memory :)

  • 3/5 ʚïɞDeema �. 5 months ago on Google
    Customer service not very professional, he was talking with me in bad way . The trip start “ almost “ on time. The break rest was all of them clean, Alhamdulillah . The bus was clean , the guide was nicely when he’s talking , explained and discussed , I have a small note. We took an offer to Aqaba for one day this time, and the offer included lunch in a tourist restaurant. Unfortunately, it was not a tourist restaurant and the meal was very small we got lunch twice 🤭 but we tried other restaurant The chicken was on diet 🙄

  • 5/5 Sarah A. 3 months ago on Google New
    We had a wonderful trip, thoroughly enjoying our time. Ra'ad Horani, the guide, provided a comfortable and enriching experience, enhancing the overall enjoyment of our journey

  • 5/5 Ahmed N. 3 months ago on Google New
    Hiba Abu Aysheh did an exceptional job providing me with all the details and updating me over whatsapp on Fridays and Saturdays about my visa progress.

  • 5/5 Ayah E. 4 months ago on Google
    Highly recommend Montana Tourism for facilitating the best experience we could ask for during our bus trip to Petra, Wadi Rum, and Aqaba, full of entertainment, activities, good food and overall comfortable experience especially while taking kids along.

  • 1/5 Ayat Al N. 1 year ago on Google
    To whom it may concern , I went on a one day trip with Montana travel and tourism to Petra and Wadi Rum . On the way from Petra to Wadi Rum the ac on the bus started to drip dirty water on me as seen in the attached picture and video. I was wearing a white shirt ready to snap some shots and lets say the white shirt is no longer white as seen in the image. To say am dissapointed is an understatement . If you want to book a trip with this company make sure you bring an umbrella to the bus and this is coming from a Jordanian. Regards.

  • 4/5 Hanadi A. 2 years ago on Google
    It was pretty good but they changed some details in our trip without informing us and we were extremely disappointed by them. The prices are moderate.

  • 4/5 Heba H. 2 years ago on Google
    Good and helpful staff Reasonable prices On schedule But One of the trips said they have zarb in ali camp when we got there it was grill sea food buffet … its tasty but unexpected

  • 5/5 abood w. 2 years ago on Google
    Best travel agency in all aspects,, made over 10 reservations through out the time to different destinations-all went good- ,, best prices ,, as promised service, friendly staff who does follow ups , special thanks to sondos for being super professional 👏

  • 1/5 Mas'ad a. 2 years ago on Google
    Worst travel agency EVER!!!! Once i booked with them for sharm Al-shaikh... They kept changing the travel dates many times.... To make it much worse, when we arrive to the hotel we figured that there was a no reservation for us....!!!! We stayed more than 7 hours waiting for our reservation We called them but they didn't responded until we called their manager.... It was very bad experience and very poor service I don't recommend them, don't wast your money

  • 5/5 Bu B. 2 years ago on Google
    Very good agency to travel with.

  • 5/5 maher s. 2 years ago on Google
    Trusted and helpful staff

  • 4/5 basim a. 1 year ago on Google
    Mohanad helped us there!! Good guy. Good Deals, budget travel!! Kerman BZ resort in Antalya (recommended)was magnificent, v good food, v friendly service, pools, beaches all wonderful! Istanbul hotel Golden Age (not recommended) it's really from the golden age days!! V old hotel, rooms so small, not clean!! Must be 3stars not 4!! The only good thing in this hotel is the location!!! Few metres to Taksim square and istiklal street. I wish you can work with better travel agency in Turkey. I tried before Morjan travel agency they are the best! Overall it's good!!

  • 5/5 john w. 1 year ago on Google
    Very knowledgeable staff. Great value packages. Many extras to add at a reasonable price. Staff responds immediately to any questions or problems. Fantastic service.

  • 3/5 rana s. 1 year ago on Google
    Everything was perfect ... but they didn't respect the leaving time (in wadi rum) that's why we reached amman around 3:30 in the morning

  • 5/5 Khaled R. 9 months ago on Google
    The experience with Montana Travel was amazing, everything was well organized and on time. This experience wouldn’t be as successful without the agency representative Abdulla, he made the trip real fun and entertaining. Highly recommended.

  • 5/5 aneesh a. 1 year ago on Google
    Just returned after 2 day trip petra wadirum aqaba , well organized , really appreciate Rashad ,the cordinator .

  • 5/5 Siwar N. 1 year ago on Google
    I had the pleasure to go to Wadi Rum camp and Petra and have the great experience with the professional team and staff Montana agency especially the guide Rakan Abu Halaweh and the captain (Rasheed)... very kind, respectful and very helpful. Highly recommended agency 👌

  • 1/5 Tareeq D. 1 year ago on Google
    Called on booking tickets for Turkey on RJ They gave me a price in the phone but when I arrived they claimed I didn’t call anyone and the price vary the double. So unorganized I don’t recommend this agency

  • 5/5 Klaudio L. 3 years ago on Google
    I planned a trip with them to Petra, Wadi Rum and Aqaba, personally was really fun and entertaining. I do recommend them

  • 1/5 Nawal A. 3 years ago on Google
    Very bad experiences at all , there is no respect for the client, and no trustiness .

  • 4/5 Mahdi H. 3 years ago on Google
    Good experience and good staff

  • 5/5 Ahmad Abou A. 2 years ago on Google
    Very organized agency. We went to Petra and Wadi Rum. The tour guide Ahmad Naser was a true gentlemn,very helpful and always prepared. My wife,my 2 years old kid and I have enjoyed the trip and we will do it again with the same agency in the near future.

  • 5/5 Saad S. 1 year ago on Google
    Mr Khaldoun our traveling guide was very professional, best traveling guide I dealt with tbh, definitely recommend.

  • 5/5 Slm 9 months ago on Google
    It was a really fun experience with Montana. I visited Petra, Rum and Aqaba. Our trip was good organized thanks to our guide ‘Alaa. So I definitely recommend booking with them.


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