Very unprofessional customer care team and take too long to answer. They had a 50% discount if payment is done through any Arab bank card. After I paid using my Arabi card the discount did not go through and they charged me the full amount. After following up with their support team, they just apologised and did not refund and only stated that the offer was only for registered users which was not the case when I placed my order as can be seen from the screenshot. Use Careem box much more professional team with more heart and faster response time.

Order from خبزه و شاورما reached late. Meat is cold. Order is missing half. Your driver blamed second client being not answering hos phone. Not my problem. The restaurant is 1 km away from my house.

No customer service or live chat on their app available although they say contact us via live chat? What a terrific company!

Talabat has become the worst food delivery company in Jordan. The customer service is deteriorating. Would prefer directly calling the restaurant / shop or using other platforms. Especially when they started allowing a single driver to pick up more than one order. Cold food, extremely late, wrong orders and so on. Disappointed

The worst experience ever ! I tried ordering from talabat mart and it was a big failure ! They deducted the whole amount of money from my credit card then they said the order couldn't be completed for technical issues. I asked them to send me the order and they said I have to reorder and pay again and they will send me the money of the first order after one week ! What a big disappointement !!!

Lack of customer support renders the app useless. They're very vague and secretive regarding their team members and management.

I've never had more frustrating experiences in my life tbh. Prices are way high at Talabat mart and nobody checks the items before they go out to customers. Also, funny thing, I ordered from one restaurant recently without Talabat, and it arrived very hot. When I ordered it with Talabat it was cold as hell. It seems the driver takes few orders with each other. Not an efficient company policy.

Delivery guy stole 50 jod from me!! I ordered food, the delivery guy arrives with no change on hand, i gave him 50 and told him to go get a change. He stopped answering my calls, and it’s been two hours since the incident. I want my money back

Consistency not maintained. Always late deliveries and cold food. Deleted the App Drivers call regarding address even though it is clearly set! They never read the details!

The worst food application. 1st, they are not accurate and they do not deliver on time as promised. I receive the food cold and missy from the drivers. on top pf that, today I made an order and it got cancelled by them after it got confirmation, and they did not send any notification; I had guests on lunch and I was embarrassed because the food was not even delivered. The receipt is sent to my e-mail. finally and most importantly, there is no mean of communication with them, or to submit any comments or complaint. communication doors are closed; which is so weird. I will uninstall their application and never order again.

This is the worst service ever. Not only their customer service is useless, but also their discount vouchers are all fake. The discount vouchers will either not work or tell you that they expired, and their customer service pretends that they will help you but they do nothing. There are many much better alternatives out there.

Worst experience ever!! It was Ramadan and I’m inviting relatives for iftar and they kept on assuring me that driver is assigned and all is set, the status in the. application even said that the order was delivered.. just 10 minutes to iftar they told me the order was canceled!!! No contact number is available and the chat service staff promised the manager would call in 30 minutes and of course that is still not fulfilled!! No refund yet!!!

This is the worst experience ever! I can't believe how unprofessional and religion discrimination is the staff. I ordered in Ramadan at noon, giving the fact I'm not Muslim, means I can order any time as long as the restaurant allows it. They, the unprofessional as they are, got me the food cold and after 7:30 pm , expecting me to forcefully fast with them or having no food at all! Of course, being frustrated that the delivery took hours and it's cold, I refused it. They said they'll get me bring me another, after half an hour they cancelled my order saying they cant finish it because of the lockdown. Not only I didn't get my order, and I felt religious discrimination from the staff, it's like people that work in there put their pride before their work. I asked for refund, and even the customer service was dull and didn't help me that much. I WILL NEVER EVER, ORDER THROUGH TALABAT AGAIN!

If I can give it zero stars I would. Worst service ever. After an hour of ordering, it appears that my order was canceled without anything letting me know. And this has happened more than once, my bad for trying again. Also, the delivery is very expensive, and slow. I switched to Careem now which is reliable, affordable, and fast.

They are not worth even a star .. it should be unrated . The worst delivery service I have ever seen in the world. They bring drivers from Mars that don’t know common sense and don’t think except looking at locations provided which are not always correct and do not know main streets’ names .. I feel sorry for who takes 4 or more calls .. just to know address…

(Translated by Google) A very garbage service, a delay in ordering more than two hours and more than once, and the text of Amman's restaurants canceled them with something to shame, so if there was no delay in ordering more than two hours and then they would give the right to Wow Restaurant And I wish you would place orders instead of making any calls (Original) خدمة زبالة جدا تأخير للطلب اكتر من ساعتين و اكتر من مرة صارت و نص مطاعم عمان لغت من عندهم إشي بخزي فعلن لو ايش ما بتأخر طلب اكتر من ساعتين و بعدين بحطو الحق عل مطعم واو و يا ريت تزبطو الطلبيات بدل ما ضلكم تصرفو عل دعيات

So there’s this awesome restaurant that I won’t mention that had a promotion going on. Order arrives messier than the people behind desks running call centers, and i get charged the price with no promotion. 12 hours later they call saying they want a picture of my food, i regret not sending them a photo of my toilet😁. So Talabat basically committed a robbery and practiced false advertisement simultaneously. God bless them

VERY VERY bad experience, and not once, SEVERAL times. I do not usually write bad reviews. But Talabat is so bad. Incompetent drivers, slow service, unprofessional, and the list can go on. Too bad I paid with my credit card and after cancelling my order they gave me back the money as a voucher. Well thank you, never ordering from you again.

They have many technical issues with adding visa cards. Also if you have talabat credit , you cant use it with cash on delivery payment, which I consider silly since many people doesn't have card and depend in cash. The delivery charg is over the top for most of the restaurants. Really unreasonable prices. I gave the extra star because they once did a mistake in my order then refund me as talabat credit when I complained. But now I cant use the credit because they need it to be with card payment and the app didn't accept my 3 cards which by the way work perfectly with other apps. So now the credit I have will be expired next week without me using it. Shame on them.

Very bad service Very bad timing Very bad delivery More than 2 Hours and didn’t receive my order and it’s not first time More than 5 times

Very bad service

The worst service ever, customer care division consist of evil robots that are only programed to repeat useless things!

This delivery service is lacking experience and professionalism, they don't know where the heck is your address, most of the time they go to a different location and then expect you to go find them, they deliver cold food an hour after it's been ready in terrible condition, they really should close down this business and go do dish washing or peel potatoes.The worst ever.

(Translated by Google) Excellent delivery and service in Amman! (Original) توصيل و خدمه ممتازه في عمان !

Worst service ever I order 37 item from Talabat mart and the 10 most expensive items didnt come i have been contacting them for days and all they say is sorry for the inconvenience Bad bad experience

(Translated by Google) Spacing and maintaining public safety with sterilization everywhere (Original) تباعد ومحافظه على السلامه العامه مع وجود تعقيم في كل مكان

Usually I don’t have issues with this service but today, for the second time, I’ve had a very strange request made by the driver. The first time, about a month ago, the driver asked to take a picture of my ID. He said that it was to prove that he had delivered the order. Today the driver pulls out his phone and says he has to take a picture of the house to prove the order was delivered. Both times they said that Talabat requested this. Both times I said no. I think it’s highly unprofessional for a company to ask for such things. It’s clearly an invasion of privacy and they should figure out a different way to get proof of delivery. Such as asking for a signature like couriers do. If this is not requested by Talabat then it’s equally, if not more worrying. If this happens again I will definitely stop using this service.

There is too many issues with their service - They charge you 2JD for deliverg and do multiple orders for different people that cause ur food to be late and cold - There is no way you can reach them and talk to their customer service - The added price they add is too much. - Even tbeir customer service blame you and will do anything to convince you that its your fault - There is always an issur with talabat mart that they replace items randomly without asking you and i dont even think they read what you ordered

This is the worst application ever, after one hour of accepting my order, they call me and say sorry we can’t accept the discount and the order is not out yet. The customer service is horrible and not professional at all. I think you have to reconsider this company.

Very bad unprofessional way to treat the customer, once your driver didnt handle me the bill because he forgot and he didnt even get it back to me and your customer care service center just sending Emails without a clear answer or solution Very dreadful company.

They gave me wrong order, the order arrived 2 hours late (the time was 12:30 at night), and the driver wouldn’t come back so they basically took my money and then after I contacted them they apologized and put money in my account and when i checked the day after they blocked my account and after i contacted them they kept stalling and waisting my time so i contacted again and they told me that my account was blocked permanently and that they can’t do anything about it so i questioned why and that I’m supposed to be mad with the bad service they repeated saying that my account is blocked

Good company Very bad customer service

Bad service and delivery will be delayed for more than 3 hour, my advice not to order from this company ever or you will die starving

Delivery was incredibly slow. I called the restaurant but said the food was made a long time ago but no one came to pick it up. After several calls, headache and absolute starvation the order finally arrived. COLD. I will never in my life order from your awful company again. And if I saw anyone I know using it I will immediately ask them to delete it. Ultimate failure.

One of the worst scam apps ever, find the gym they say, uninstall, I would rather bring my food myself!!

fake promotions, do not pay or deal with them, they will promote offers and then they won't stick to their words

I have ordered Mix Grill from Al Sufara Butchery and grill and some how my order was changed to Chicken shawarma. Called to complain but no one did help. I think the restaurant have changed my order in system.

Talabat Jordan started off great, but has been in a continuous decline for the past couple of years. Terrible service, delays, wrong orders, among other frustrating issues.

Worst customer service ever, they don't try to help you, they just keep telling you that they are sorry.

Never Ever Pay Online to Talabat! خذ بنصيحتي وادفع لهيك شركات كاش فقط. Unprofessional and untruthful. This is one of the worse service companies I’ve dealt with lately. The support is awful and the app itself functions poorly. I’ve ordered from a café at 8:25pm where the app says the café closes at 9pm. The order was confirmed, the payment was made. Then after checking my order at 8:40, the order was reported as cancelled. I called the café, they said they close at 8:30 and my order was confirmed at 8:25. When I told him that it’s listed they close at 9, he told me it was Talabat’s mistake. I talked to the support at Talabat and they told me the amount would be returned to my Talabat account. I told them I want it returned to my Bank account. It has been 8 days till now, I haven’t received the payment amount and their support team just keeps sending the same message, as to wait… If you want my advice, never ever pay online to Talabat, they’re just not reliable.

The worst service in Jordan Everyone has to delete this app and report them to main Talabat in Dubai

Placed a grocery delivery order, driver charged me 4 jd extra then what was on the app, and I didn’t receive all of my items. Sent customer service a message and no refund.

Horrible customer service..

Bad driver attitude and delivery time. I've use the app once and will never use it again.

خدمات رائعة تقدم بكل تميز .

Very good

The worst application ever Always comes with a problem and the solution is 1 jd voucher after what happened today I am deleting the app

7:30 am and Talabat services are closed, there no hours when they are open for services. Was hoping to order Arabic break, guess that not going happen.

Slowest and the worst delivery service in jordan rather call to order than receive my food almost 2 hrs late by their delivery service im extremely disappointed this is my first time using the app and will be my last.

(Translated by Google) A company to deliver all the two orders (Original) شركة لتوصيل جميع الطلبان

(Translated by Google) So so bad (Original) So so so bad

(Translated by Google) The worst food service provider in Jordan (Original) اسوأ مقدم خدمة طعام في الأردن

You are truly the worst company in Jordan, wish I could give you 0 stars

(Translated by Google) The application is excellent, but there is no contact with customer service Delivery in Amman is completely different from Aqaba The delivery is in Aqaba. You feel that you are working with him other than the bad manner Except for that You ask without touching and I am a student without touching, by telling you you drop the order cheek from the car However, in Amman, it is normal for him to come to your door in Aqaba by telling you the instructions you will not allow I do not understand how Amman is normal and Aqaba is not (Original) التطبيق ممتاز بس ما في تواصل مع خدمة الزبائن الدليفري في عمان يختلف كليا عن العقبة الديلفري في العقبة بحسسك انك بتشتغل عنده غير الاسلوب السيئ عدا عن ذلك بتطلب بدون لمس و بتقله انا طالب مندون لمس، بقلك انتا انزل خد الطلب من السيارة غير انه في عمان عادي انه يجي لباب بيتك في العقبة بقلك التعليمات ما بتسمح انا مش فاهم كيف عمان عادي و العقبة لا

Worst delivery ever

They charge 5 JD for delivery for Al basha restaurant!! It doesnt make sense?!?! So expensive!! Better use carriage

(Translated by Google) very good (Original) ممتازه جدا

Worst service ever

(Translated by Google) The location where the headquarters of Talabat distinctive and wonderful and quiet and beautiful and clean As for the requests itself as a company, they are of good manners and handling And the company’s employees are among the deliverers of the orders, divided into two parts And this is most often the cause of most of the problems in the company, including late orders or others As Talabat has its own cars in delivering orders, and orders come here with the highest standards of quality and speed As for the private cars, they are in the agreement of a Talabat company with other companies that provide drivers with their cars .. And most of the time those drivers were hired for work without considering their merits only. Restaurants may play a role in delaying the order, as there is no special restaurant for the requests that come from the Talabat website, but the driver must go to the restaurant that prepared the required meal through the site, and usually the driver looks like other customers inside the restaurant branch waiting for his turn to receive the order. (Original) الموقع الذي به مقر طلبات مميز ورائع و هادئ و جميل و نظيف اما طلبات نفسها كشركة فهي حسنة الخلق و التعامل و موظفين الشركة من موصلي الطلبات ف مقسومين الى قسمين و هذا على اغلب الأحيان سبب اغلب المشاكل في الشركة من تأخر للطلبات او غيرها حيث ان شركة طلبات لديها سياراتها الخاصه في توصيل الطلبات و تأتي هنا الطلبات بأعلى معاير الجودة و السرعه اما السيارات الخاصه فتكون ب اتفاق شركة طلبات مع شركات اخرى تقوم بتوفير سائقين مع سياراتهم .. و في اغلب الاحيان يكون أولائك السائقين تم توظيفهم للعمل دون النظر الى مهيتهم فقط تم توظيفهم لمواكبة الطب المتزايد و اغلب المشاكل التي توجهها طلبات هي من موظفي تلك الشركات و المطاعم قد تلعب دورا في تأخر الطلب حيث لايوجد مطعم خاص لطلبات التي تأتي من موقع طلبات بل على السائق الذهاب للمطعم الذي قام بإعداد الوجبه المطلوبه عن طريق الموقع و بالعاده ينظر السائق كغيره من العملاء في داخل فرع المطعم في انتظار دوره لإستلام الطلبية .

(Translated by Google) Awesome .. a complete, integrated company Punctuality, honesty, speed and arrangement I advise to deal with them (Original) رهيبين .. شركة كاملة متكاملة دقة بالمواعيد، وصدق وسرعة وترتيب أنصح بالتعامل معهم

Worst delivery experience ever. The driver very rode, he shout on me and refuse to give me the order

(Translated by Google) It means the worst transaction Order from Cinnabon coffee, get it all pumped, and Cinnamon Rolls all with one bar I called the deal that brought the order to tell me that it was not from him. I called the restaurant. I told me that he was going to talk with requests. A company never cares about it ........ (Original) يعني أسوأ معملة طلبت اوردر من سينابون القهوة اجتني مكبوبة كلها و السينامون رولز كلهم بزارية واحدة اتصلت بالزلمة اللي جابلي الاوردر بيحكيلي انه مش منه اتصلت بالمطعم حكولي انه رح يحكو مع طلبات عأساس يرجعولي مصاريي طبعاً ولا اي حد حكا معي لما اتصلت بل call centre حكولي احكي معهم live chat عن طريق الموقع و طبعاً لهلاء ولا اي حد ردلي خبر شركة ما بيهمها عنلائها بالمرة........

(Translated by Google) Great, but if they change the policy of the free delivery captain, in terms of wages, he will spend his time, not the end of the month. (Original) رائعين بس لو يغيرو سياسه كباتن التوصيل الفري لانسر من ناحيه الاجور يصرف بوقته وليس اخر الشهر

(Translated by Google) In the second place, then there is this forum all over the country in the Qur’an, and then there is a halt to research in this area three weeks ago before the Egyptian Court of Cassation three months ago, then three days ago, then Q and khushoo, a row. It entered the year of sixty-three hundred in the Noble Qur’an in the Qur’an, then it’s literary and poetry with a character in all video formats, an Arab spring during (Original) في قث من ث فثمة هذا المنتدى في جميع انحاء البلاد في القران ثم ث فثمة من هذا قفمع البحث ث قبل ثلاثة أسابيع في هذا المجال أمام محكمة النقض المصرية قبل ثلاثة أشهر ثم ث قبل ثلاثة أيام ثم ق وخشوع صف صق هذا قفمع ث قبل ما ثم دخلت سنة ثلاث وستين ومائتين في القران الكريم في القران ثم ه ق و الادبي والشعر بطابع في جميع صيغ الفيديو ربيعا عربيا وع خلال

(Translated by Google) ... distinguished (Original) ... مميزز

I like the whole idea, made life easier, my only fear is the "Falling slowly", because we can note the variable prices on reality VS on app, delivery rate on the main description VS on checkout, and trust me this dangerous to the business.

I placed my order and waited for an hour, the app said my order was still being prepared. When I called the restaurant they said my order was ready within 20 mins after I placed it. The allocated driver was changed more than three times. The first two whom I called said they had no idea and couldn’t help, the third driver didn’t even pick up despite calling numerous times. I received my order 2 hours later. The restaurant had to make my order twice for two drivers.

Their service is getting worse by the day, they put items that aren’t available in the grocery, and when they refund you، You can’t transfer an amount less than 5jd to your credit card, so you have no choice but to use it in talabat. They started raising high prices on delivery and with their map, I need to update to the right location. Im going to limit my orders to restaurants, Other than that, it’s not worth it.

Drivers takes up to 5 orders in one trip. Food almost always arrived cold. And the last best experience; i got my fries half eaten.. because the driver was stuck in traffic & got bored. Talabat; you need to do better. Disappointing service & staff. Won’t be using the app again 👎🏻

One of the worst delivery services I have ever seen , very unprofessional and company hase no customer service number for complaints , I had a driver pull out his phone and wanted to take a picture of me carrying my food to prove to the company proof of delivery, this is an invasion of my personal privacy.

The prices on talabat application are higher from the ones on the restaurant prices, which is a problem if we pay through visa, and after contacting talabat they did not solve this issue, as they said that the restaurant updated its prices without informing talabat !!!

Worst experience ever…I ordered from a place that i wont say it name..so I reported my problem..someone from the help center called me..in the call she told me to photograph the wrong order..so i did when i went to send the picture..i realised that i got blocked!!