1/5 A B. 5 years ago on Google • 8 reviews
Had
to
phone
just
eat
to
get
a
refund.
If
you
make
a
simple
dietary
request,
no
veg
in
anything
(made
it
simple
enough
for
the
restaurant
and
for
my
disabled
children)
they
ignore
you
and
then
blame
you
for
a
confusing
request.
When
I
phoned
them
they
kept
leaving
the
phone
while
I
was
speaking
and
then
they
eventually
hung
up
on
me
after
shouting
at
me.
They
offered
to
give
me
1
free
main
next
time
I
ordered,
not
sure
how
they
thought
that
that
made
up
for
over
£30
worth
of
wasted
food
that
they
got
wrong,
eventually
they
wanted
to
resend
the
order
(which
took
over
1
and
a
half
hours
to
arrive
in
the
first
place)
but
not
the
chips
or
plain
noodles
as
they
got
them
right,
I
repeatedly
explained
that
the
food
would
arrive
after
my
children
went
to
bed
so
would
be
no
use
to
me
and
that
obviously
if
they
did
resend
the
part
order
the
chips
and
noodles
would
be
cold.
The
owner
refused
to
come
to
the
phone
so
some
rude
woman
was
speaking
between
us
both
and
kept
leaving
the
phone
whilst
I
was
explaining
myself
to
speak
to
the
owner.
The
man
from
just
eat
customer
service
said
he
was
also
spoken
to
like
rubbish
and
hung
up
on
when
he
phoned
them
twice
about
my
order.
Eventually
I
got
a
full
refund
and
I
will
never
use
this
rubbish
take
away
again.
They
have
no
respect
for
customers
at
all
and
this
is
the
3rd
time
I've
ordered
from
them
so
it's
not
a
one
off.
I
ordered
special
fried
rice
before
without
veg
and
they
gave
me
a
plain
chicken
fried
rice
but
charged
me
for
a
special,
I
phoned
and
the
rude
woman
said
they
were
about
the
same
even
though
I
payed
more
for
a
special
fried
rice.
The
first
time
I
ordered
from
them
it
took
nearly
3
hours
to
arrive!
If
you
want
a
take
away
to
save
you
the
stress
of
cooking
and
to
feed
your
children
before
they
need
to
go
to
bed
then
don't
choose
here,
even
their
delivery
driver
says
they
get
constant
complaints.
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