SunPark image

SunPark

Restaurant Chinese restaurant Chinese takeaway

😠 Had to phone just eat to get a refund. If you make a simple dietary request, no veg in anything (made it simple enough for the restaurant and for my disabled children) they ignore you and then blame you for a confusing request. When I phoned them they kept leaving the phone while I was speaking and... People often mention order, phone, service, rude, fried, time, ordered, rice, chicken, sauce,


Address

68 Horbury Rd, Wakefield WF2 8TU, United Kingdom

Contact

+44 1924 368533

Rating on Google Maps

3.40 (58 reviews)

Open on Google Maps

Working Hours

  • Friday: 5 to 10:30 pm
  • Saturday: 5 to 10:30 pm
  • Sunday: 5 to 10 pm
  • Monday: Closed
  • Tuesday: Closed
  • Wednesday: 5 to 10 pm
  • Thursday: 5 to 10 pm

Featured Reviews


Frequently mentioned in reviews: order (15) phone (8) service (8) rude (7) fried (7) time (6) ordered (6) rice (6) chicken (6) sauce (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 A B. 5 years ago on Google • 8 reviews
    Had to phone just eat to get a refund. If you make a simple dietary request, no veg in anything (made it simple enough for the restaurant and for my disabled children) they ignore you and then blame you for a confusing request. When I phoned them they kept leaving the phone while I was speaking and then they eventually hung up on me after shouting at me. They offered to give me 1 free main next time I ordered, not sure how they thought that that made up for over £30 worth of wasted food that they got wrong, eventually they wanted to resend the order (which took over 1 and a half hours to arrive in the first place) but not the chips or plain noodles as they got them right, I repeatedly explained that the food would arrive after my children went to bed so would be no use to me and that obviously if they did resend the part order the chips and noodles would be cold. The owner refused to come to the phone so some rude woman was speaking between us both and kept leaving the phone whilst I was explaining myself to speak to the owner. The man from just eat customer service said he was also spoken to like rubbish and hung up on when he phoned them twice about my order. Eventually I got a full refund and I will never use this rubbish take away again. They have no respect for customers at all and this is the 3rd time I've ordered from them so it's not a one off. I ordered special fried rice before without veg and they gave me a plain chicken fried rice but charged me for a special, I phoned and the rude woman said they were about the same even though I payed more for a special fried rice. The first time I ordered from them it took nearly 3 hours to arrive! If you want a take away to save you the stress of cooking and to feed your children before they need to go to bed then don't choose here, even their delivery driver says they get constant complaints.
    3 people found this review helpful 👍

  • 5/5 Beth & Ellie H. 2 years ago on Google • 17 reviews
    We had a lot of leftovers the portion sizes were incredible. The salt and pepper chips were to die for! The egg fried rice was a little greasy but that is a small price to pay for such amazing quality!! Would definitely order again!
    1 person found this review helpful 👍

  • 5/5 geoffrey lloyd h. 1 year ago on Google • 3 reviews
    Very quick arrived hot. Good values for money and most important very tasty. We will be ordering again as long as Just Eat don't deliver.
    2 people found this review helpful 👍

  • 1/5 Julie H. 2 years ago on Google • 9 reviews
    Ordered from Sun Park for a while now and the food as always been nice. But lately it as been hit and miss, don't know why. Tonight we Ordered a chicken curry and a special curry and they were disgusting. They were basically just sauce and onion with a few bits of meat that tasted like rubber. We ended up binning the food, I won't be ordering again, if you want a nice meal, then don't order from here
    1 person found this review helpful 👍

  • 5/5 LEVEL H. 3 years ago on Google
    Amazing food , good price and the fastest delivery I ever had. They were half hour early ! :D
    1 person found this review helpful 👍

  • 1/5 Matt S. 4 years ago on Google
    Waited nearly 2 hours for food! Managed to finally get through to someone to enquire and the woman was just rude and pretty much put phone down on me! Out of order
    1 person found this review helpful 👍

  • 5/5 Lil B. 2 years ago on Google
    So good tho. Love the salt and pepper chips. Defo come back and eat.
    1 person found this review helpful 👍

  • 1/5 Lindon H. 2 years ago on Google • 7 reviews
    Placed an order , hour and half later nothing so phoned again they said we are just preparing your order ! Half hour later still nothing , phoned again blamed delivery driver ! Ended up cancelling order , they have lost a good customer as that was there last chance. Only gave one star as had to to leave review . Would not recommend . Shocking service and last one quality not very good .

  • 5/5 Kyra H. 4 months ago on Google • 4 reviews
    The food is always amazing! I can never go to a different Chinese shop! Staff are lovely too!

  • 1/5 Scibor K. 3 years ago on Google
    Disgusting food absolutely rubbish 🗑 run dont order 😤 please 🙏

  • 1/5 alise g. 6 years ago on Google
    Just picked up my order. Salt and Peper chicken is so dry it's hard to eat it. And curry sauce have no taste at all,it's some yellow disgusting mass. I gave this place like 3 chances,but nothing changes. Worst Chinese takeaway in Wakefield. I have been in others and I can say this for sure! Disappointing.

  • 1/5 Daniel S. 5 years ago on Google
    Really poor service and extremely rude, whilst also coughing constantly down the phone! I have received takeaways from them in the last month and suddenly have decided to decline my order tonight. They said that they dont want to travel 4 miles to me as its not making them enough money, I offered to pay £20 as I normally tip the delivery woman £10, she said no. They were just rushing me off the phone and I mentioned i am a regular loyal customer, there response was 'dont care, we too busy' - terrible service throwing customers away like that, certainly when I make a minimum of £50 orders for me and my family. Go and get some lessons in business and customer service!

  • 1/5 PrimeTimeHammy 1 year ago on Google
    Waited over 2 hours for a delivery before calling them. Hadn't even started making it yet, the person on the phone was clueless. Never using them again.

  • 1/5 David G. 1 year ago on Google
    Food arrived mouldy they refused us a refund it was disgusting lemon chicken full of mould

  • 1/5 Scott B. 1 year ago on Google
    First time ordering from Sunpark and the last. Food was absolutely awful.

  • 5/5 Leah T. 2 years ago on Google
    First time order from here from us tonight! Gorgeous food, delivered quickly and hot! Thanks

  • 3/5 Gaz Y. 5 years ago on Google
    Nice food reasonable price and good service, however there are better local Chinese takeaways around. But overall nice enough.

  • 5/5 Stacy R. 5 years ago on Google
    Spontaneous meal stop, so glad we did loved it. Staff were very polite and friendly, have to say best Chinese I've ever had, kids loved it too. Will defo be returning when I visit family again. Thank you xxx

  • 5/5 valentas3 3 years ago on Google
    Best Chinese Food in Wakefield with Outstanding Service. Big Thank You for Super Lovely Lady unknown name.

  • 1/5 Donna N. 4 months ago on Google • 2 reviews
    Absolutely avoid bad service terrible cold food re- cooked god knows how many times. Staff are rude and lie. Driver is really rude. This used to be amazing and I would recommend to anyone. But now save your hard earned money and go elsewhere ….. appalling can’t stress that enough

  • 1/5 Charlotte L. 6 months ago on Google • 1 review
    DO NOT WASTE YOUR MONEY. Ordered from here for the first time to receive missing items, cold food and food that wasn’t what we ordered £33.40 Ordered… crispy chilli beef - not crispy just dry small bits of beef in sauce that’s just like water with garlic in Crispy beef in ok sauce - again not crispy just more dry small bits of beef in a watery like sauce with more veg than beef Chips - cold No egg fried drive arrived that I ordered and then DRY beef spare ribs arrived as a couple of spare ribs with loads of bbq sauce on top Only think that came right were the sweet and sour chicken balls Rang up to complain to be told I’d have to wait another 30 minutes but I’d only get the fried rice not the rest of my order that was wrong. Rang twice and been told CANT have a refund and won’t be getting fried rice unless I will wait Disgraceful. Wouldn’t waste your money here.

  • 1/5 Carol A. 7 months ago on Google • 1 review
    Delivered prawn Chow Mein instead of chicken for self and grandchild. Rubbery and tasted dreadful. Spoiled special stay over. Could not eat it. Will be returning to new place after trying them again and finding they have not regained the quality we experienced. Disappointing.

  • 1/5 Scott C. 7 months ago on Google • 1 review
    Missing items from order, very rude customer service, would not use again or recommend.


Call +44 1924 368533 Open on Google Maps

Amenities


  • Offerings
    • ✓️ Late-night food
  • Accessibility
    • ✗ Wheelchair-accessible seating
  • Dining options
    • ✓️ Dinner
  • Service options
    • ✗ Dine-in
    • ✓️ Delivery
    • ✓️ Takeaway

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