I have to say I don't always do well with museums, normally popping my head in and not staying long. This one however is rammed with fascinating artifacts old, modern and everything in-between. I could have happily spent the whole weekend in there. Fab cafe too in a lovely little courtyard. We paid for the additional exhibition which was well worth the money. Everything has an English explaination so non German speakers can still understand what you are looking at. Amazing place and amazing helpful staff.

It's a wonderful museum. There is so much history and interesting exhibitions here. Lots of English explanations, thought-provoking pieces, places to sit and contemplate, and staff to help you. It covers the past, present, and future 9f Frankfurt in a well laid out manner. You can take portable seats with you if needed. The artworks are very impressive, too. It also uses many modern technology methods. Well worth the entry fee. Toilets and lockers available, as well as cafe & gift shop. Minimum of 2-3 hours needed

Great museum, lots of exhibits. Very complicated to get around. It was free to visit. I’m not sure if it’s always free, but I recommend visiting it. There is also a museum for kids attached. Would have liked more information in English for certain parts.

713/23: I enjoyed learning about Frankfurt's history. The museum is educational & full of artifacts & things to look at. Learning about Frankfurt's history made me appreciate the city more than if I knew nothing about its past.

Mixed experience, two floors of different lectures/exhibitions of democracy, inclusiveness etc. One (lower floor) actual history, Even that part was somewhat unfocused, presented with educational agendas and difficult to follow. Almost every display texts in English, big plus in Germany. Small shop, variable art displays, cafeteria. Felt more like educational center than museum.

(Translated by Google) Good museum. The "snow globe" is also finally repaired (Original) Gutes Museum. Die"Schneekugel" ist auch endlich repariert

It's a very good museum with an interesting exhibition about the history of Frankfurt. It is a very good place to come with children.

Well-planned and excellently displayed collections. I especially enjoyed the exhibit on Margot Frank, sister if Anne Frank. The gigantic, robotic snow globe is fascinating. I could have spent hours looking at it

Great museum about the history of Frankfurt, starting in the high medieval period with excavations in the basement and the royal insignia of the German emperors, up to modern times. The museum is structured in different sections. It is very big and you definitely need the map to get around more easily. You can easily spend 4+ hours inside. I found the collectors museum particularly fascinating which displays the collections of private individuals that were donated to the museum.

A beautiful museum with a lot of things to discover about the history of Frankfurt or Germany. Located at the center of the city, easy to access, even for people with disabilities, kid-friendly because they have a dedication place for them to play. There is a bar, toilets and lockers to leave your things while you're visiting. There it shows how the city is developed and of course beautiful pieces of art too. Highly recommended.

A stunning museum that does not flinch away from harsh reality. A must if you are visiting the city and are in any way interested in the past. I was particularly charmed by the Collector’s museum where you see private donated collections and learn about the people who donated them.

I’ll save you some time- if you want to read every description 10 times in order to *sort of* understand the information being portrayed, this is the place for you! If you want to be tailed by museum staff watching over your shoulder the whole time, this is the place for you! If you want to be extremely confused by the layout of the museum, wandering up and down the steps searching for exhibits, this is the place for you! There is honestly very little history that has to do with Frankfurt as a city here (besides the basement). Most of it is about the lives and travels of the people who donated their collections to the museum. As stated by others, the reception staff is weirdly unhelpful and rude. I have no idea who runs this place, but I know they have a disdain for anyone coming here. It’s like they went out of their way to make this a bad museum. The interactive display in the basement is pretty cool, though. 2 stars.

Lots of great displays and only 8€! We spent a good 2 hours here, but could have spent longer if we read each display. Definitely worth a visit! Check out some of my photos attached to this review...

Pretty bad experience overall. Not English friendly, not worth the price, and the staff were a bit rude. When going through the collector's hall I was followed (quite closely it seemed) by a staff member who must've thought I was going to break everything or something. They never did this to any of the German visitors, which bothered me. There was an event (I believe a benefactor meeting) going on in a different wing of the building so I was unable to visit half of the building. It was a pretty ridiculous experience overall and I would not recommend going until they make some changes to how they do business.

A must see if you’re in Frankfurt. This museum was far bigger than I expected with so many great collections and exhibits. The best part is simply wandering around and finding hidden gems like the cellar downstairs or the bottom of the tower. The entire place is tastefully curated with lots of local history. Plan on spending a good 3-4 hours at a minimum if you want to truly enjoy this place. The staff is very friendly and English is widely spoken and written throughout the museum.

This museum has so many wonderful things to see and the staff is amazingly friendly. I am visiting from the USA with no German language and I was able to enjoy myself very much.

(Translated by Google) Actually a great museum, but the great snow globe could be much more informative, e.g. with additional acoustic information. An interesting video on the hour was also announced on the upper floors. But after a long wait this did not start. When asked, we had to find out that this hadn't worked for a week. It would be nice if at least one would inform the customer who would otherwise have waited long in vain. (Original) Eigentlich tolles Museum, aber die tolle Schneekugel könnte viel informativer sein, z.B. mit zusätzlichen akustischen Informationen. Auch wurde in oberen Stockwerken ein interessantes Video zur vollen Stunde angekündigt. Nach längerem Warten startete dies aber nicht. Auf Nachfrage mussten wir dann erfahren, dass dies schon seit einer Woche nicht funktioniert. Wäre schön wenn man dies zumindest dann auch mit einem Hinweis dem ansonsten vergeblich lang wartenden Kunden mitteilen würde.

(Translated by Google) Unfortunately there is no common thread in the exhibition. It all seems very thrown together. (Original) Leider fehlt ein roter Faden in der Ausstellung. Es wirkt alles sehr zusammengeworfen.

Some really nice bits to this museum, especially the old maps and models of old town Frankfurt-- just to see that is worth the visit. Honestly there is a headaching amount of information and text to read, so you can come a few times. The main issues are some very impolite and intrusive staff, as well as the layout of the museum being very complicated to navigate. There isn't a clear path to follow and you tend to always walk back the way you came.

There is more to see here than you think. Local history and donated collections from benefactors. Some old art. The frankfurt 'then' display was interesting.

Amazing place detailing the history of the area from past to present but in a very cool way. Check out every floor and look at everything and buy cool postcards.

(Translated by Google) Unfortunately a chaos exhibition. Lots of extremely interesting individual pieces, yes, but colorfully thrown together on two floors. Sure there is a super great and highly intellectual concept behind it, but unfortunately I didn't get it. You go from exhibit to exhibit, from display case to display case, reading a long explanatory text here and there, but there is no real connection - except for the fact that everything has something to do with Frankfurt. Maybe it would have been better with AudioGuide? But that wasn't offered at the cash register. Senior ticket? "There is not any." Far too much and far too narrowly placed, or is a part from the closed front house of the museum now on display here? When buying the ticket, there is no indication that half of the museum is closed, so it is not possible to visit the 500-year-old rent tower and the hall chapel. But still everything for the standard price of 12 € (with special exhibition). After all, the toilets are worth recommending! Clean and new. And as a former employee of Dresdner Bank you are also happy about the display case with the counter in the typical DreBa design. (Original) Leider eine Chaos-Ausstellung. Viele extrem interessante Einzelstücke, ja, aber auf zwei Etagen bunt zusammengewürfelt. Sicher steckt ein supertolles und hochintellektuelles Konzept dahinter, hab's aber leider nicht kapiert. Man geht von Exponat zu Exponat, von Vitrine zu Vitrine, liest da und dort mal einen langen Erläuterungstext, aber ein Zusammenhang erschließt sich nicht wirklich - außer der Tatsache, dass alles irgendwie mit Frankfurt zu tun hat. Vielleicht wäre es mit AudioGuide besser gewesen? Aber der wurde an der Kasse nicht angeboten. Seniorenticket? "Gibt es nicht." Viel zu viel und viel zu eng platziert, oder ist ein Teil aus dem geschlossenen vorderen Haus des Museums nun hier ausgestellt? Beim Kauf des Tickets jedenfalls kein Hinweis, dass die Hälfte des Museums zu ist, also kein Besuch des 500 Jahre alten Rententurms und der Saalkapelle möglich. Aber trotzdem alles zum Standardpreis von 12 € (mit Sonderausstellung). Immerhin, die Toiletten sind eine Empfehlung wert! Sauber und neu. Und als ehemaliger Mitarbeiter der Dresdner Bank freut man sich doch auch über den Schaukasten mit dem Tresen im typischen DreBa-Design.

Amazing museum and an essential part of a trip to Frankfurt. The museum covers the history of the city, showing step by step how the city has grown and changed over time. There is also a floor dedicated to contemporary Frankfurt, which is a social history. The old palace ruins underneath the museum are fascinating and a wonderful example of how historical sites can be integrated with modern buildings. It's an immersive experience walking over the excavated foundations! As a tourist the museum is especially accommodating in that all of the signs are in both German and English, with no abbreviations or omissions. The special exhibition at the time we visited was about Frankfurt under National Socialism. A fascinating if unashamedly harrowing examination of the city's past, and a reminder of how easily fascism can rise to power.

Wonderful bridge which has nice views from all sides.

Nice museum, worth visiting. Many museums in Frankfurt but this one is one of the best to see.

I only had one day in Frankfurt and visiting this museum was a great decision. I definitely didn't see all of it. I didn't know how important Frankfurt is from a historic point of view. In the end I would love to go visit again just to be able to learn even more. I highly recommend it!

a fascinating and excellently organized museum! definitely worth a visit, and you can spend an hour or a whole afternoon and still it will be worth your time. museum is also super accessible, with a mix of exhibit styles including lots of touch and audiovisual exhibits. also lots of seats in and around the space which i appreciated as i have issues standing for long periods. definitely pay a visit even if you don't think it's going to be interesting, cause you will find something to fascinate you!

Really good museum for a visit. Can learn a lot about history of Frankfurt from here. They have presented history in very lively manner. Also good for children. Recommended.

I like this place due to a lot of ancient stuff and information moreover exhibition also link to present and future of the city. It is creative and lively exhibition.

Very disappointing museum. We were excited about learning of the Frankfurt and Germany’s history. Instead, there was a mix of different objects, most of them without any explanation. 2 floors out of 4 were closed, but the lady who sold tickets did not mention it. The only reason my rating is not lower is that maybe it was our bad luck and those 2 floors were awesome.

The museum was super boring. Nothing to do and nothing to watch. From Frankfurt I didn't expect such a not interesting museum. 16 € for two tickets so much expensive. Not recommended to no one. Better give this money for homeless.

Great museum near the center of the Old city. Amazing historic neighborhood around the museum. Inside the exhibit is very nicely organized. The special exhibit of women's suffrage was very interesting. The history of Frankfurt is fascinating and has so much information. The museum is reasonably priced. It has a cafe on the bottom floor, with lockers for coats. It costs €1 which is returned after you leave.

(Translated by Google) Was boring there, wasn't allowed to listen to music with my box. (Original) War langweilig dort, durfte keine Musik hören mit meiner Box.

(Translated by Google) Very nice museum! Lots of interesting and interactive exhibits that our 12 year old daughters had a lot of fun with. Exhibition is very modern and creatively designed. I was really excited. A single visit was not enough to see and explore everything properly. I found the special exhibition against racism, resistance and empowerment particularly impressive ... We'll be back. Definitely recommendable! (Original) Sehr schönes Museum! Viele interessanten und interaktiven Exponaten, die unseren 12-jahrigher Töchter viel Spaß bereiteten . Ausstellung ist sehr modern und kreativ gestaltet . Ich war echt begeistert. Einmaligen Besuch reichte nicht um alles richtig zu sehen und erforschen. Besonders beeindruckend fand ich die Sonderausstellung gegen Rassismus, Widerstand und Empowerment... Wir werden wieder kommen. Auf jeden Fall empfehlenswert!

It's really nice but requires you a lot of time to totally explore..

The collection is excellent. But the layout is very confusing. It took me three hours to look for the famous crown exhibition. I asked three museum staff and still didn't manage to see it. The museum cafe is rubbish. I asked for water as it's the one of hottest day in Europe. It was €2 for a medium glass of water. I was try to ask if I could refill tap water with my water bottle. The staff's face expression stopped me asking for it. The bag locker is in the basement. You have to store your bag there to be able to walk around. You also have to wear a sticker to show which ticket option you bought. You can't just show your ticket.

(Translated by Google) Also very educational for children (Original) Auch für Kinder sehr lehrreich

(Translated by Google) Very nice exhibition with audio guide. (Original) Sehr schöne Ausstellung mit Audio Guide.

A bit chaotic and disjointed, but was still enjoyable and true to the Frankfurt story. I'd rate it a 3.5, but rounded it to a 4.

(Translated by Google) Very informative. (Original) Sehr informativ.

(Translated by Google) The new building was very successful. Fits even better in the Roman area. (Original) Der Neubau sehr gelungen. Passt noch besser in den Römerbereich.

(Translated by Google) From Romer square towards the river. The building has a tower with four watchtowers. (Original) Desde la plaza Romer hacia el río. El edificio tiene una torre con cuatro torrecillas de vigilancia.

(Translated by Google) Informative and clean! Furthermore, gentlemen. (Original) Informativ und sauber! Weiterso meine Herren.

(Translated by Google) Very nice museum, you can admire everything :) (Original) Sehr schönes Museum, kann man schön alles Bewundern :)

(Translated by Google) I still have to visit (Original) Muss ich noch besuchen

I'm a Taiwanese and if you are a visitor, I highly recommend you go to this place all the artifacts reflect history, it's a amazing museum no doubt

(Translated by Google) Unfortunately currently closed - but always very nice here (Original) Leider aktuell geschlossen - aber immer sehr schön hier

(Translated by Google) Great information and you can really walk back in time, I and my children had a lot of fun! (Original) Ganz tolle Infos und man kann mal richtig schön in die alte Zeit wandern, mir und meinen Kindern hat es riesigen spaß gemacht!

I really liked this exhibition. It was large so if you want to see everything, I’d book in 2-4 hours to see it all. Really cool artifacts that enable the alongside descriptions to tell the larger history of Frankfurt. Definitely worth a visit to the top floor of “Frankfurt today” – really cool model of Frankfurt with reused materials like phones and remotes.

(Translated by Google) We received great information, it is very pleasant to learn about the past, I will come again with my family (Original) Wir haben tolle Informationen bekommen, es ist sehr angenehm, die Vergangenheit zu lernen, ich werde wieder mit meiner Familie kommen

very impressive and interesting museum, with lots of artefacts of Frankfurt history.

The staff was very friendly and speaks various languages. The organization of the exhibitions could be better. It is easy to miss some rooms.

A very cool history museum with lots to see for a reasonable price. There's some good variation here and you can easily spend a few hours visiting all of the exhibits.

Amazing place. Lots of learn there. Highly recommended

Great museum of the Frankfurt history. If you'd like to visit the Customs Tower you'll have to go through here.

Ticket was €4 since we were students, which I thought was a very reasonable price for the museum. Lots of fun displays and I enjoyed the book that had explanations for the displays and collectors

Really unconventional museum. A lot to see and wonder.

Not much to see if you have the ordinary ticket. The area near the museum is beautiful.

Surrounding is great, time I visited closed to Xmas so it's kinda busy and crowed. It might a good for a half day waking

A bit confusing layout, but the main exhibition is very well done. Also surprisingly child friendly with an area for kids

(Translated by Google) Rich and interesting collection. (Original) 丰富并且有趣的馆藏。

(Translated by Google) Bad weather museum. Always worth a visit. (Original) Schlecht Wetter Museum. Immer ein Besuch wert.

(Translated by Google) In this museum you can see, read and learn a lot about the history of Frankfurt. We became aware of this museum thanks to the "Tobis City Trip" program. (Original) In diesem Museum kann man sehr viel über die Geschichte Frankfurts sehen, lesen und lernen. Dank der Sendung "Tobis Städtetrip" sind wir auf dieses Museum aufmerksam geworden.

(Translated by Google) My favorite museum! (Original) Mein Lieblingsmuseum!

(Translated by Google) Nicely done, you don't get lost (Original) Schön gemacht, man verläuft sich nicht

(Translated by Google) Was very interesting (Original) War sehr interessant

(Translated by Google) Visiting an exhibition in the city laboratory was very interesting. (Original) Eine Ausstellung im Stadtlabor besichtigt, war sehr interessant.

(Translated by Google) Very interesting (Original) Sehr interessant

(Translated by Google) As always in museums, the everyday life of the people is neglected. (Original) Wie immer in Museen kommt das Alltagsleben des Volkes zu kurz.

Very beautiful

(Translated by Google) ... very interesting to "marvel at" enough things despite the restrictions 🤗 the lady at the cash register was a disaster ... not very helpful and completely disinterested ... 🙄 (Original) ... sehr interessant, trotz der Einschränkungen ausreichend Dinge zu "bestaunen" 🤗 die Dame an Kasse war allerdings eine Katastrophe... wenig hilfsbereit und völlig desinteressiert... 🙄

(Translated by Google) Very nice museum. Make sure you have time (Original) Sehr schönes Museum. Unbedingt Zeit mitbringen

(Translated by Google) Great exhibition dresses in motion and super nice staff (Original) Tolle Ausstellung Kleider in Bewegung und super nettes Personal

(Translated by Google) What for children and very diverse exhibition about Frankfurt (Original) Was für Kinder und sehr vielfältig Austellung über Frankfurt

Beautiful museum but a lack of explanation about the art inside.

Great museum. Good layout, interesting collections. Lots of detailed descriptions. Could spend all day here if you want to read everything.

The first museum where I visited when moved to Frankfurt. And that definitely worth it. Great place to know/understand/become acquainted with city culture/history.

(Translated by Google) I and the children were very fascinated😍 (Original) Ich und auch Kinder waren sehr fasziniert😍

(Translated by Google) On the whole, we were satisfied. Definitely worth a visit. (Original) Im Großen und Ganzen waren wir zufrieden. Auf jeden Fall ist es ein Besuch wert.

Nice place to visit. Some exhibits had English available some did not. But overall very interesting and informative.

A very nice place: well organised, interesting stories and objects about/from this beautiful city Frankfurt. A special point is the last exhibition about gardening!! But is better to split your time for the visit in two parts, two days!!

A super duper large museum (allow 3-4 hours if you want to explore everything) that gives a detailed introduction of Germany then and now. Also love the Germans famous figure section that is portayed here!

(Translated by Google) Modern museum. The exhibition on racism in particular was very nicely presented! (Original) Modern ausgestattetes Museum. Besonders die Austellung zu Rassismus war sehr schön aufbereitet!

Confusing layout but plenty of interesting detail

(Translated by Google) A fantastic museum with interesting changing exhibitions. We always like to come back. (Original) Ein phantastisches Museum mit interessanten wechselnden Ausstellungen. Wir kommen immer wieder gerne.

(Translated by Google) A lot of interesting information about Frankfurt's historical past, absolutely worth seeing. (Original) Sehr viele interessante Informationen, über Frankfurts historische Vergangenheit, absolut Sehenswert.

(Translated by Google) Wonderful (Original) Wunderbar