Wallasey walk-in Centre

Doctor Medical center Walk in clinic

😠 Always dread going here and the latest visit (injured foot) was no different. All in all it took 3 and a half hours, net result, some antibiotics and a bandage. Reception staff not super friendly wither and certainly not doing their best to help people, i was sent out by the practice nurse to the x-... People often mention staff, hours, friendly, nurse, people, told,


Address

Victoria Central Hospital, Mill Ln, Wallasey CH44 5UF, United Kingdom

Website

www.wirralct.nhs.uk

Contact

+44 151 604 7296

Rating on Google Maps

3.80 (46 reviews)

Open on Google Maps

Working Hours

  • Saturday: 8 am to 8 pm
  • Sunday: (Christmas Eve), 8 am to 8 pm, Hours might differ
  • Monday: (Christmas Day), 8 am to 8 pm, Hours might differ
  • Tuesday: (Boxing Day), 8 am to 8 pm, Hours might differ
  • Wednesday: 8 am to 8 pm
  • Thursday: 8 am to 8 pm
  • Friday: 8 am to 8 pm

Featured Reviews


Frequently mentioned in reviews: staff (10) hours (8) friendly (7) nurse (7) people (6) told (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Steve H. 6 years ago on Google
    Good parking and wheelchair friendly. The staff are great, always friendly, efficient and on the ball. From spotting that I had Pneumonia (when 2 GP's couldn't) to sorting my eldest when she crashed on her Heelys they really are top rate.
    4 people found this review helpful 👍

  • 1/5 Terry F. 5 years ago on Google
    Always dread going here and the latest visit (injured foot) was no different. All in all it took 3 and a half hours, net result, some antibiotics and a bandage. Reception staff not super friendly wither and certainly not doing their best to help people, i was sent out by the practice nurse to the x-ray department next door and told i would not have to queue. On return was told by the stroppy receptionist i WOULD have to go to back of queue, only for someone to come over after a while and say, actually you were right, you do have priority. Comes to something when you wait a day or two in pain just to not have to go here.
    4 people found this review helpful 👍

  • 1/5 Charlotte Strain (. 1 year ago on Google
    I went in and sat there for 2 hours just to be told my throat was probably red because of Covid and what I thought was impetigo (which I get twice a year so I know what it is) is a ‘zit’. It’s been 3 hours since then and the ‘zit’ has spread across my lip and face and my throat has gotten so much worse, I can’t breathe properly nor swallow anything. Of to arrowe park because they probably won’t fob me off.
    3 people found this review helpful 👍

  • 5/5 John M. 5 years ago on Google
    Specialist Nurse Charlotte Collins was excellent. Can’t thank her enough for her advice and the attentive care that I received during my recent visit. She is a credit to the NHS. As are all the staff that work there I’d like to say thank you for looking after me so well.
    3 people found this review helpful 👍

  • 5/5 Chris T. 2 years ago on Google
    Love it free at point of use, what more could you ask for, maybe it's a little rough around the edges and your wait can be a little long but it's free at point of use some people think no cost no value, not me worked in the US for a while and I know what a private heath care system looks like no thanks. Staff or amazing never had a bad experience. Can't believe that some people would give this a less than 5 Star rating. I will say it again it's Free , in my view all the NHS staff should get a 10% pay rise Shame on you Boris!!
    2 people found this review helpful 👍

  • 5/5 Roo R. 6 years ago on Google
    Easy access and short wait, very efficient service. Went on a Thur at 8pm and parked a few metres away outside. Was checked in, waited 10 mins to be seen and assessed. Was out with prescription 5 mins later. Excellent service which should never be removed as there was a 13 day wait to speak to a doctor at own surgery!
    2 people found this review helpful 👍

  • 1/5 mark p. 4 years ago on Google
    Waited 3 hours for a dressing to be changed and cleaned. Wasn't seen. Came home. Went back later and told 3/4 hours. Not wasting a whole day for. A change of dressing
    1 person found this review helpful 👍

  • 5/5 Daniel T. 1 year ago on Google
    Really lovely experience here. The staff were all really great and the nurse that saw me was patient, friendly and attentive.
    1 person found this review helpful 👍

  • 5/5 Glam R. 1 year ago on Google
    Great haircuts , best stylists in wirral , cheap too xxxx

  • 5/5 Paris Dionne Y. 1 year ago on Google
    Smiley staff ✅ Attentive Nurses & Doctors ✅ Clean & comfortable seating area ✅ Fun toys to play with ✅ Friendly atmosphere ✅ Thai Sweet Chicken McCoys in the vending machine ✅ Good selection of stock in on site pharmacy (including hangover cure tablets! Who knew?!) ✅ My favourite time at a walk in centre. Thank you ❤️

  • 1/5 Emma T. 1 year ago on Google
    Received a callback from 111 straight after sending a referral telling me to take my son straight up to VCH for his horrendous cough (not COVID) that has got worse and worse for the past two weeks, due to APH being over capacity. 111 booked him an appointment so he wouldn't be a "walk-in" and would get seen. We sat there for half an hour, got taken in to triage and were told he wouldn't likely be seen, until the nurse found out he had an appointment and then said he should be fine to be seen. Five minutes later another nurse came and told us he wouldn't be seen and should go to APH or go back tomorrow. Didn't even say his name properly. Awful service, especially when walk-ins were actually getting seen.

  • 4/5 Ian B. 1 year ago on Google
    Although it was packed I was in and out in a reasonable time. The staff were obviously overworked but still polite and friendly.

  • 5/5 Mark S. 1 year ago on Google
    Staff polite, professional, could not have been treated any better.

  • 5/5 Joyce M. 1 year ago on Google
    A great team. I have attended many times for dressing changed, never had a bad experience

  • 5/5 Joanne Y. 1 year ago on Google
    Well worth the wait, the doctor was super attentive, extremely compasionate and totally put me at ease

  • 5/5 Izzy 11 months ago on Google
    I want to just say how amazing was nurse Lucy with us yesterday. She stayed after her working hours just to get medication for my poorly daughter. She was so lovely and my daughter is feeling a lot better today thanks to her. Can't thank her enough.

  • 5/5 Anthony N. 6 months ago on Google
    Went into wallasey walk-in today All staff extremely professional friendly and helpful. Receptionist was a credit to the nhs excellent at dealing with people putting them at ease well done . Seen by triage nurse , minor injury nurse and x-ray staff again very friendly and helpful. Well done wonderful service Thankyou.

  • 1/5 Billy P. 7 months ago on Google
    Daughter had a high temperature and nausea the day she was due to take her 11 Plus test on a Saturday. The school needed proof in the form of a letter but the walk-in wouldn't oblige becasue they ''only have nurses not doctors". I can see why people go private just to see a GP when they actually need one.

  • 2/5 michael g. 4 months ago on Google
    Partner had suspected tonsillitis, only wanted some antibiotics, where left waiting for two hours with everyone coughing, not a tissue in sight,...and they wonder how they're getting ill 🤷.....are obviously some good staff you just wonder what's going on half the time ?!.......just edited because we are still here!!... calling people out who have left already , two and a half hours for some antibiotics. Some kind of joke , surely, and if your reading this and you work here, get off your phone and do your job .


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