Miriam Medical Centre image

Miriam Medical Centre

Doctor Medical center

One of the Most Reviewed Doctors in Oxton Village


Address

Birkenhead Medical Bldg, 31 Laird St, Birkenhead CH41 8DB, United Kingdom

Website

www.miriamprimarycaregroup.co.uk

Contact

+44 151 652 6077

Rating on Google Maps

3.80 (100 reviews)

Open on Google Maps

Working Hours

  • Sunday: 8 am to 6:30 pm
  • Monday: 8 am to 8 pm
  • Tuesday: 8 am to 6:30 pm
  • Wednesday: 8 am to 8 pm
  • Thursday: 8 am to 6:30 pm
  • Friday: 8 am to 6:30 pm
  • Saturday: Closed

Featured Reviews


Frequently mentioned in reviews: staff (17) walk (10) centre (9) service (8) time (8) nurse (7) covid (7) appointment (7) wait (6) lovely (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Rose A. 1 year ago on Google
    Just Absolutely awful in the walk in centre, No treatment was given to me within 48 hours I was diagnosed with a kidney infection and a severe sinus infection. I did challenge the nurse to help me, to give me some treatment for my sinus infection and she refused to give me any.. There was also a trainee doctor in the room and another nurse very upsetting and very intimidating experience. If.you are really unwell and do not get treatment at this centre I suggest you go to A&E
    5 people found this review helpful 👍

  • 5/5 Wendy P. 2 years ago on Google
    Just received my booster jab here . I was so impressed with the organisation of this procedure at Miriam . All the staff from the Security to the Nurses were superb . I felt well looked after . Thank you to everyone !.
    5 people found this review helpful 👍

  • 1/5 stephen t. 6 months ago on Google
    Just been on the phone for 32 minutes and 25 seconds trying to get someone just to pick up. Keep getting played annoying music and automated voice saying You are number blah blah blah in the queue. Need to book covid and flu jab for my mum who is in her 80's and has been seriously ill with pneumonia earlier in the year. It is just so stressful. I could not wait any longer as i have to leave for work, Why is it taking so long for someone to pick up? there must be more than one person working there and answering the phone. I feel utterly exhausted by the whole thing and am not impressed. What does it take to get some service these days???
    3 people found this review helpful 👍

  • 1/5 Ministry T. 1 year ago on Google
    I have given one star- because this place has not been helpful on two occasions. I was directed to the Miriam centre by my surgery- because it is a “ walk in “ service. I went there last night, to which I was greeted with - have you made an appointment? So I said no I haven’t made an appointment- “ we are fully booked up for this evening “ - really?? So this is a walk in centre service but it’s fully booked ?? At 5:30 pm? Annoyingly I had to then go to Arrowe park, which I was seen to promptly, and got what I needed. I really didn’t know you had to book to make an appointment at a walk in centre !! What is the point in it being a walk in centre fee - a complete waste of my time and petrol. Safe to say, I will never set foot in here again, as each time it’s been a waste of time.
    3 people found this review helpful 👍

  • 1/5 Leah M. 2 years ago on Google
    Get no help whatsoever. Receptionists are rude and unhelpful. Been denied appointments due to being a minute late despite waiting a good 15-20 minutes prior. Been struggling for the last year or so with my problems. Such a shame as I really need to get looked at but can't transfer to any other doctors for some reason... How do I fix this??
    2 people found this review helpful 👍

  • 5/5 Rebecca M. 2 years ago on Google
    Fantastic service received regarding the covid jab services - lovely team and really efficient
    2 people found this review helpful 👍

  • 5/5 Iain L. 1 year ago on Google
    Saw Nurse Noble who was super professional, pleasant and helpful. Got just what I wanted quickly and without fuss. All GP appointments should be like this. Excellent, thank you.
    2 people found this review helpful 👍

  • 5/5 Bob A. 1 year ago on Google
    I've had 3 covid injections so far and I'm really impressed with the service and attention I have had from the staff here.....
    2 people found this review helpful 👍

  • 5/5 GirlieKopite 1 year ago on Google
    Fantastic! I came to the walk in when I was spiked and had my eye glued after I collapsed at home. Can't thank here enough. 💜
    2 people found this review helpful 👍

  • 5/5 janet w. 2 years ago on Google
    Just been for my booster jab. Walk in , no problems, very professional. Nice people, they do all they can to keep us safe.
    1 person found this review helpful 👍

  • 1/5 Wirralian 6 months ago on Google
    Went for pre booked covid jab, arrived to find over 40 people crammed into a unventilated hot waiting room, covid breeding ground. Walk ins were being seen before pre booked, waited over 20 minutes after appointment time to be seen.
    1 person found this review helpful 👍

  • 1/5 gretta c. 6 months ago on Google
    I visited this walk in centre today with my son and was again dissapointed! I was told that after a hour wait that i would be seen to next but then two more patients passed by 🤷‍♀️one lady was seen to before us who was there after we arrived , in the the end i couldnt wait any longer so i left
    1 person found this review helpful 👍

  • 1/5 David P. 2 years ago on Google
    Awful agressive and pushey behaviour from the staff the nurse wouuld not let me see a manager to complain the receptnist cant undrestand english,so i walked out with no vaccine at all. The staff treat you such as animals off to the slaughter ! no wonder i had a panic attack and walked out !
    1 person found this review helpful 👍

  • 1/5 D. A. 1 year ago on Google
    Simply abysmal on multiple fronts. I was raised in a ‘medial house’, if you will, and my experience with Miriam Medical Centre has been inept from A-Z with the exception of Dr Swain (lovely chap). The Care Quality Commission will be aghast at the report I am currently composing. Horrendous front line communication, treatment issues/lack of based on contradictory policies and staff behaviour on-site, zero follow up as promised reference my first ever prescription, and non-compliance on multiple practice policies (as outlined to me) outline the bulk of my substandard experiences here. What an absolute mess. Since the owner is Indic by blood, if not also native (hopefully), I’d like to highlight that I factually enjoyed greater competence from medical professionals whist on research across the subcontinent 10 years ago. What does that say. Apparently this is a “racist” remark; yet, ironically my wife is of Indic blood, and there is nothing remotely racist about stating a fact based in sociocultural awareness. How absurd if the Practice Manager to suggest. As an internationally respected management consultant who works with global brands and businesses that we all know, I can only hope the owner takes this seriously, as I am shocked on a professional level. Truly abysmal and I will be departing for a more competence practice after said communications with the outlined regulator/commission conclude.
    1 person found this review helpful 👍

  • 5/5 Steven D. 2 years ago on Google
    Absolutely spot on service and friendly staff to would like to thank the nurse that has just seen me on this Sunday morning very professional
    1 person found this review helpful 👍

  • 1/5 Chris W. 2 years ago on Google
    I was in here few days ago for mY BOOSTER jab I was not impressed at all with the hygiene I didn’t see any chairs getting cleaned after everyone patient left sitting down. Plus the fella on the door with his clipboard was reading out the wrong numbers and told patients he normally wears glasses 🤓 well wear them and get it right. Plus when I went up stairs to wait in a narrow corridor to be seen every room was open no privacy for anyone can hear everything not good at all… Plus there was no 1 way in 1 way out most people were using the fire exit crazy…
    1 person found this review helpful 👍

  • 5/5 Pat L. 3 years ago on Google
    Really helpful, kind, friendly staff. Put me at ease and nothing is too much trouble for them.
    1 person found this review helpful 👍

  • 5/5 Liz B. 3 years ago on Google
    I visited twice for Covid vaccinations. Excellently set up. Very short waiting time. Very pleasant competent staff. The whole arrangement well thought out and set up. Congratulations and thanks to all working there!!!!!
    1 person found this review helpful 👍

  • 1/5 Bianka S. 2 years ago on Google
    An absolute joke what they are doing, unable to organise an appointment properly, unable to treat people properly, could not say one positive thing about them.
    1 person found this review helpful 👍

  • 1/5 Michael W. 4 months ago on Google
    Was booked in by my gp due to 6 months wait in and out of walk in centers and hospital 6 months of illness and pain to then be told my appointment time had changed 20 mins I arrived struggled driving all the way there for a receptionist to be rude and feel she has a right to patronize and have attitude pull your head out you work behind a desk not above anyone , best advice find people that will do a better job don't employ ugly people to sit on there small chairs behind a screen

  • 5/5 Cameron W. 1 year ago on Google
    Had my vaccine done my debbie, very kind and felt very comfortable

  • 5/5 Irene B. 6 months ago on Google
    First time going there, couldn't have wished for better, Friendly helpful staff, seen to right away, then upstairs for a covid jab. Thank you.

  • 5/5 jayne m. 9 months ago on Google
    A***** service in walk in centre. Treated very well by nurse I seen. Was seen very fast , nurse was polite sympathetic and very caring . Thank you very much.

  • 5/5 Coral 7 months ago on Google
    My nan had her covid jab today & was so pleased with the reception and the attention she recieved. All members of staff were lovely - thank you very much

  • 5/5 Steve R. 2 years ago on Google
    Friendly staff well informed. Very efficient. A big well done to all the staff who work there. 👍

  • 5/5 Muriel G. 2 years ago on Google
    As soon as I drove in help was at hand lovely staff and what an amazing job they do thank you

  • 4/5 Ruth S. 6 months ago on Google
    Had an appointment here. Thought it would be with a doctor but it was with a paramedic practitioner. He was lovely but there wasn't much he could do and told me to book an appointment with my GP which I'd tried to do in the first place. He was very apologetic

  • 5/5 Teresa C. 5 months ago on Google
    I’ve been a patient here for a number of years. Today I attended for a steroid injection. I feel very lucky to have such a fantastic service where I live. Any time I’ve contacted or visited the centre I have always found all the staff: receptionists, nurses, doctors really lovely and very professional. The range of services and long opening hours for some things are excellent. Thank you Dr. Mantgani and team.

  • 5/5 Laurie W. 1 year ago on Google
    The staff were so friendly daughter vomited they gave her a glass of water and a sick bowl, the nurse gave my daughter the medication needed after 3 visits to our doctor got us nowhere and she ended up with a full-blown ear infection

  • 1/5 Lewis D. 1 year ago on Google
    Rude doctors and owner that lets staff speak to you how ever they please after waiting for 40 minutes in the lobby and god forbid if you ask the doctor/paramedic what took so long.they jump down your throat And once you stand up for yourself they call police on you for swearing 🤣.so be warned they can speak to you like utter trash but you cant say anything back . please note this was done to a person with autism/ADHD/ptsd . worse doctors around

  • 5/5 Walt D. 1 year ago on Google
    Have been to the walk in several times in the past few weeks. Not had to wait very long, staff are helpful, friendly and have sorted my particular issue very satisfactory. Will continue to use their aftercare until no longer required. Thank you all. ✔️💯


Call +44 151 652 6077 Open on Google Maps

Trends



Last updated:

Similar Medical centers nearby

Devaney Medical Centre image
1
Devaney Medical Centre
Medical Center
😠 Shocking, the patient experience has just got worse and worse. Waited for an hour this morning for my daughters appointment for the GP to be rude and patronising. Centre manager just used the “NHS” rhetoric when I tried to feedback… Outdated, scaremongering wall signage. Last time I was there, they...
2.80 (67 reviews)
Claughton Medical Centre image
2
Claughton Medical Centre
Doctor
😠 Front of house is one of the most important positions within any organisation. Claughton medical centre have got some of the best and worse going. Unfortunately you get marked upon the worse. I don't mind I have to wait to speak to a Dr it is difficult times. However, Carol at Claughton on reception...
3.10 (63 reviews)
Whetstone Medical Centre image
3
Whetstone Medical Centre
Doctor
😠 Jo, the receptionist is the most abrupt and rude person I have ever had an encounter with, is incredible incompetent at her job, and should not be working face to face with the public. This is not the first time me or friends have had the pleasure of being served by her incredible manner. Multiple t...
2.50 (53 reviews)
Last updated:
()