Machines old and half broken. Never tidied. Reception young girls have a bad attitude more bothered about posing than doing their job, face like a smacked arse. Staff working out whilst there is no one on reception to serve you. Understaffed nothing cleaned or put back in it’s place. Not worth the cost to have kids running round everywhere.

Me and my misses thought having a female only part as sexist... Unless they reduce cost for men.. We understand that some people feel uncomfortable. If anyone makes anyone feel uncomfortable they should be reported... Maybe we should have separate bars, buses trains. So on. The only way to deal with things is not to hide away. I'm 25 stone and want a male only section.. This is not a bit sexist it's very. Woman are strong people. Hiding them away in a corner is not what woman fought for, I love woman and agree with equal ways.. This is demeaning to woman

The majority of equipment is very old and seems unsafe. Numerous machines that are regulary out of order. Broken lights in the gym which are constantly flicking off and on 🙄 Carpets filthy alongside bins overflowing. Staff not doing a good job of keeping the club clean. Poor management it seems which leads to these issues. Everything is very dated ! Save your money and go a 24hr gym such as the gym group or pure gym.

Possibly one of the worst gyms I think I've ever become a member of. Management communication shocking. Can see why people get annoyed. Have had to take my complaint to head office now. What's even more funny, they have threatened me with legal action saying I haven't paid when I have sent them a statement showing I have. Please anybody reading this don't join this gym you will regret it. Its actually laughable really.

Been back and forth this gym for over 8 years, and just never seems to improve. The machines rarely work, the sauna or steam rarely work, the changing rooms smell like an old people home. I also work in Wilmslow where their main site is, and the place is like a palace. You would not believe they are the same company. Aintree site has been left on the scrap heap for many years.

Staff are friendly and nice. The gym is always dirty, machines and surrounds are covered in crud and dust. Machines are broken or in need of updating. A decline bench has a broken notice on it from December 2022. Shaving foam in saunas. It's a shame as it is a big gym, but it's all potential. I believe the PTs are good here and also the classes.

Terrible gym, Sauna always broke, pool is filthy and always has swimming lessons in the main pool at prime times, the hydropool is also filthy and the jets are shocking. The machines are so old and all the pins are missing you have to walk round for ages to find a pin to use the machines. The weights are poor too not enough of them. Paid for a year up front will not be renewing. Going back to everlast or pure gym much better gym!

Well, its Jan 2019 and my membership for this unmanaged dump is finally over and all of my family can get out of this contractual dump. Although, there seems to be a lot of staff on here commending this dump? The new system in place where poolside staff walk around in circles and tick a box to show there checking is really more about waiting till there is nobody in the saunas/hydro pool and then they go round dismissing the scruffy bald apes shaving and eating. I went their with my wife and there was dirty scrotes walking around the pool and sauna holding razor blades (right in front of the baywatch wannabees).

I have been really disappointed with way in which the facilities here are constantly broken down. The steam room has had its door off now for around a week I asked about when this door was going to be fixed 5 days ago, the member of staff I spoke to was so defensive she even said it had been fixed when it was still off the frame. She then said the handy man was in the building and it would be fixed That day. Came to swim today and guess what the steam room was still out of order. No sign to say why or for how long. I then spoke to a deputy manager again excuses she couldn't comment on the member of staff saying that to me. No time frame given, again dismissive not one apology. I left thinking who is taking responsibility for this place. The plunge pool is also out of order as well as the other sauna next to it. Ther eare so many warning barriers in the swimming pool area you would think it was a building site. They are charging members £45 and half the swimming area facilities do not work. Is the real reason they are out of order is due to the cost of the electricity to run them. I'm sure they will be saving 100's of pounds whilst they are "out of order". Wl be cancelled my membership if this doesn't change soon.

Couldn't wait to leave this glorified council gym. Everything is always broke. Very expensive for what it is. Save you're hard earned money and join sports direct gym.

THE worst gym I’ve ever been to. Overflowing bins. Dirty changing rooms. Thread bare carpet. Not a cleaner in sight. This place has let itself go beyond the point of no return.

We are now in January 2019 and that culture of lazyness and incompetence in this gym which allows people to do what they want is worse than ever. Oh the staff now walk in circles ticking a wordsheet to demonstrate they are monitoring, but that's just about all they are doing. I came in with my wife today and was once again shocked with the lack of management in the pool sauna area. New signs have gone up regarding 'No Shaving' in the saunas and there was a bloke shaving in the hydropool. We then sat in the sauna and two fat greasy blokes were shaving and staff noticed them on the pretend checks they do and did nothing. We have 3 months left of our contract and like the rest of the family we will not be renewing our contract. Incompetent management

If it’s not the steam room it’s the sauna that is closed. Cold shower next to sauna has barely a trickle of water. This week jets around hydrotherapy pool out of order. Plunge pool just covered with plastic fencing. Men’s showers smell bad and clearly dirty. Takes weeks to get anything fixed. Now to the gym equipment- this is very old and again frequently broken. As previous reviews have said - Wilmslow is a palace yet members pay the same price.

Do not come here, snotty management and machines never work. I had an interview here a few weeks ago and it was by far the worst experiences I have ever had in my 19 years of life! Told them on my application I suffered from social anxiety and they made me complete a group interview with a self presentation of my self which made me feel really uncomfortable and was my idea of hell due to my condition. The manager Charlotte Hagan never took time to speak me personally about this, as alternative arrangements should of been made!!! This was very unprofessional and discriminatory towards people like me who suffer from mental health conditions, which just shows the lack of disrespect managers have towards their future employees and current staff!!

just want your money, try and keep you their even if you cant afford it any more and the gym equipment is broken half the time and no one does anything about it, the changing room is dirty and so is the pool and sauna area.

Used the Beauty & spa area inside the facilities, as a treat for me and my mum. The staff inside the salon were so busy, they told us to “use the facilities” which meant they were running over time which it normally took. After 2 treatments each, which was of poor massage equal to applying sun cream of average quality and smudges polish, we stayed 3:12 minutes and we received a parking fine £60 for being TWO MINUTES over the apparent allowance. The cameras picked up on the license plate and we weren’t told on any time allowance by neither the staff or the gym. By the time we appealed it, the company take so long to reply that they put pressure on the increased fine and you end up paying it anyway BEWARE- PARKING EYE 👁

Did my personal trainer course at the gym for 4 days. Unfortunately the equipment is not only outdated but broken and dangerous for their clients. Men changing rooms are not clean and in some parts the water is leaking and that's another high risk of accidents. All over the place the carpet is in very poor condition as the walls too. However, if you don't have other choices you might find yourself trapped in this outdated gym.

Machines are old and not safe.

Left in 2012 went to have a look now 2022, still the same Overpriced, out dated don’t know how they are staying open with much better gyms around

£50 a month and for that you get staff who are rude and idle, a swimming pool which you can never use because it's full of kids (Even though there's a separate pool for them) or closed because there's too much chlorine in the water (and when you happen to actually get a chance to use it it's filthy), pin machines that have no pin in them so you can't use them, hardly any weights, and when you finally get the weight there's no benches to use it on because there's only 4. Really bad gym for the price, I've signed up with Puregym which is only down the road, has far more equipment and is a fraction of the price. Absolute scam

I went here yesterday and I couldn't believe the difference between this gym and the one in Whitefield! As soon as I walked in there was an overpowering smell of vomit (seriously). The free weights area was a complete mess...no plates on trees and equipment all over the floor. To top it all off I also cut my hand on a sharp edge of a rack. I won't be bothering again.

need to stop selling all gym equipment and bring it all back and stop turning the thermostat down in the steam room its aways cold

Only come here to take my 5yr old to her swimming class but the changing rooms are always grubby and the lifeguards don't seem to be interested in their job as they stand ar9und chatting and not watching the pools.

Tried to complain and cancel about this gym within 1st month of contract. Been waiting for a manager to call me back since october. Been told somebody will call me back multiple times and still no response. Apparently can't cancel the membership without the managers authorisation but can't get in touch with the manager or get a call back. Froze the membership while I tried to sort it but now the membership has unfrozen. Payment taken and still no contact from anyone. Whenever you try to ring you're on hold for an hour before you can speak to someone and when I do they tell me they will call me back and I hear nothing. 7 months and counting

Came here as part of a gloss Groupon spa day. Overall facalities can't complain but there are no signs in the changing rooms to the pool and it worries me there are no shaving signs all over the saunas. It was supprisingly quiet for a Saturday afternoon so me and my friend got the jacuzzi pretty much to ourselves. Gloss was a different story as we paid for a facial and back massage. Facial was pretty lovely but was a case of putting on a mask and leaving me alone in a room for 15 minutes where I could hear every little thing that the salon staff were laughing about and then it was taken off. The back massage, well i could have asked for better from my boyfriend as it was just slathering me in baby oil in a gross dirty room where the massuse played relaxing music off her phone that went off with texts 3 times during the massage Wich she answered! You get what you pay for.

only use the pool and sauna/steam and vie been impressed so far. Needs a clean when i arrive in the evenings but cant complain for the price.

Terrible website. Doesn't show you the price of anything unless you submit a form. You don't need my personal information to show the price of membership. I looked at other options because of this.

Took the boxing bags in the back room down for no reason even thought a lot of people liked to incorporate in there work out

Top gym with great facilities and services. Mark was great with his initial induction, showing us round the gym and dealing with any queries. Whilst Luke gave a really useful gym induction.

Not really good at all, not good for a quiet swim as it’s usually like a leisure pool with kids. Gym is poorly equipped and only 1 of most things. 4 dumbbell benches for a large gym is awful.

We pay 48 pounds per month, the jacuzzi water is always dirty.The steam room is cold.What is our sin? We only use the jacuzzi👎👎👎👎👎👎👎👎👎

Con artists, who use people falling ill when members as an extra way to make money. Morally wrong on so many ways.

Love this gym and pool BUT, it’s a gym not a playground. Please don’t let toddlers play in the gym equipment they will get hurt

Fantastic gym, lots of equipment, 25 metre swimming pool. Ladies changing rooms are well equipped even has ghd hair dryers. Take your own padlock for the lockers. Lovely friendly staff

Great range of classes. Lovely pools - large and small. Fab Jacuzzi and steam room. Very helpful staff. Great vibe.

Pretty much always empty, especially the pool. Good layout, lots of classes. Sauna/saunarium/steam room not clean. Changing rooms and shower areas frequently not clean. I've been a member for years and whilst it's never been as nice as the birkenhead or Chester clubs the fact that it's always quiet has kind of made up it, but it's starting to annoy me now, I definitely don't think it's worth £40 a month.

Friendly gym, everything you need, classes are good, pool, sauna, hydrotherapy pool all amazing

Excellent gym, New changing room facilities, loads and loads of equipment , classes to suit everybody... ladies only gym if required, great personal trainers always accessible , bright and bubbly....long opening times.

Well equipped gym

Amazing staff

Good

Pool areas are dirty and men shave in sauna and steam room while lifeguards do nothing

Good clean gym

For the price the membership, too much of the equipment is in poor order, so are the carpets. The gym area could do with an overhaul. There's not enough of the type of equipment that people use a lot, and too many that aren't used. This means that when it's busy, expect to wait for what you want to use. Not a great gym to be honest.

Pools sauna and steam rooms never work, you're paying 40 a month for a gym with damadged equipment, management unhelpfull. wouldn't recomend.

Its ok not the cleanest though. Wilmslow is the best

They could take a leaf out of Prentons book when it comes to new equipment and consistent working amenities but apart from that great staff, great vibe, enjoyable facilities (when working) and huge space with lots of gym equipment. I recommend going of a day-time as the lights are a little bit too bright of a night-time and you miss the crowd 👍

Clean gym and facilities. My daughter goes gymnastics here. Cafe is a bit small and can be too busy sometimes

Its got a good amount of excercise equipment to choose from.

Unfortunately only one star because I lost my money, I took one month and didn't want to continue but unfortunately the money was still charged even though I refused, the said unfortunately I can't get it back,

Best gym in Liverpool. Fact.

Brilliant for swimming and swimming lessons

Good gym plenty of classes and a great relax area unfortunatly I had over £300 worth of my belongings stolen in the year I was a member and they didn't seem bothered that my belongings had been stolen ...

Best gym around.

Nice out lay of gym but equipment out dated

Great gym. Everything i need to train for triathlons, marathons, tough mudders

Helpful staff........and Andy our swimming coach is brilliant........

Great

Great place to get fit and relax. A must for athletes

Amaizing people and facilities

Great

Ok but not everything working hydro pool jets been out for over 2 months.broken showers .lockers etc....

Love this gym Shaun the manager Adam Chris and Josh poolside all great lads the gym always spotless and when anything is broke tell the lads tell reception and it gets sorted the girls on reception the personal trainers are good as gold it's a boss gym great facilities happy days i need it for my mental Health it's sorts me out Keep up the good work guys ,👍

Excitef for new equipment

Good equipment.

Great large gym facility, even provide a women’s only gym within the building and nice cafe area. Try it out!

Rented one of the squash courts, loved it. The center is clean and accessible. It is also located next to Crosby beach, so you can relax after a workout.