Davidson & Licht | Walnut Creek image

Davidson & Licht | Walnut Creek

Jewelry store Watch store

One of the Top rateds in Walnut Creek


Address

1329 N Main St, Walnut Creek, CA 94596

Website

www.davidsonandlicht.com

Contact

(925) 935-0940

Rating on Google Maps

5.00 (2.5K reviews)

Open on Google Maps

Working Hours

  • Wednesday: 11 AM to 5 PM
  • Thursday: 11 AM to 5 PM
  • Friday: 11 AM to 5 PM
  • Saturday: 11 AM to 5 PM
  • Sunday: 11 AM to 5 PM
  • Monday: 11 AM to 5 PM
  • Tuesday: 11 AM to 5 PM

Featured Reviews


Frequently mentioned in reviews: Alex (26) service (24) Davidson (22) Licht (22) staff (21) experience (20) customer (19) time (18) Jake (18) Rolex (17)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 chris d. 2 years ago on Google
    We started here with Alex and buying my wife a pair of earrings. The entire staff is very kind and they do not mislead people. I understand it takes time to buy a Rolex as they are desirable. I made it a weekly tradition to go to church and then spend the afternoon in Walnut Creek with My wife and daughters. Whether it was Alex, Ruslana, Jermey or any other staff member we always left with a smile on our faces, even without a watch in hand the kids had an orange slice though ;) The people here are humble and so very kind. After about a year I got the AD call and what a surprise. Davidson & Licht is part of our family as we make it a tradition to live local, support local businesses and enjoy our time here.
    2 people found this review helpful 👍

  • 5/5 Dr Clara B. 2 years ago on Google
    Jake was super friendly and very helpful. He went above and beyond in helping me make the purchase. I am very satisfied with the transaction and my beautiful Rolex watch. I also want to commend the staffs for their courteous and professional manner. I will surely recommend Davidson & Licht to family and friends. Thank you.
    2 people found this review helpful 👍

  • 5/5 Bryan R. 10 months ago on Google
    Outstanding service by Alex. My girlfriend wanted to gift me a Rolex to commemorate a recent career milestone. When I let Alex know I was interested in a Datejust for the occasion, he knew exactly which reference to offer. A truly memorable experience and the photos he took were a nice added touch. Since the purchase, I’ve referred colleagues to Alex who have nothing but great things to say as well. Hands down the best!
    1 person found this review helpful 👍

  • 5/5 Allan H. 2 years ago on Google
    A truly memorable and amazing buying experience at Davidson and Licht. D&L has exceptional customer service and is focused on building a genuine, long term relationship with its clients. I want to especially thank Jake for helping me make my dream of buying a Rolex a reality. Every single time I visited the store before buying the watch, he treated me with the best attitude, respect, kindness, transparency and patience. He was always available to have an enjoyable conversation with me and I was always impressed by how knowledgeable he is about the watchmaking industry. On my last visit, I couldn’t believe when he told me he had the model I was interested in available. He even offered me champagne to celebrate this extraordinary moment. Thank you for helping me keep my passion for Rolex. Also, special thanks to Alex, who I had the opportunity to speak with in several occasions, thanks for your time and kindness. Thanks to Jeremiah, who is a great connoisseur of watches and his passion for horology is remarkable. Thanks Ruslana for always greet me with a smile! And the entire D&L staff for making me feel like family every single time I visited the store, it’s been an absolute pleasure!
    1 person found this review helpful 👍

  • 5/5 A V. 2 years ago on Google
    Davidson & Licht provides excellent service. I felt welcomed, treated professional, and well informed. I brought my Rolex for service and will definitely be back.
    1 person found this review helpful 👍

  • 5/5 Dan M. 11 months ago on Google
    We had such a wonderful experience working with Ruslana. We were shopping for a nice watch and came back to D and L a few times. The selection and staff were amazing, and we found a beautiful Rolex. Ruslana is patient, pleasant and professional, and we will continue to work with her in the future.
    1 person found this review helpful 👍

  • 5/5 Rich 7 months ago on Google
    Every experience I’ve had at Davidson & Licht has been beyond exceptional. Their entire sales and support staff are professional, extremely knowledgeable and friendly. They’re passionate about their products and always took the time to listen, talk, openly share their experiences and learn about me and what I was looking for. There was never any pressure. And I’ll never forget how Greg made my dream come true in the most unexpected and magical way. Really, I can’t recommend them highly enough. They’re the best and I’ll be a customer for life. 5+ stars!

  • 5/5 Rustler 8 months ago on Google
    Davidson & Licht is an amazing jeweler and authorized Rolex dealer. Ever since my first visit, Alex G. has been a great sales associate and friend. Through my many visits, he has helped me acquire the exact timepieces I have wanted, both new and pre-owned. I always feel welcomed from the moment I walk in, even the door man clearly remembers me. They have found another customer for life. Thanks! - K

  • 5/5 basurablanco 8 months ago on Google
    Davidson & Licht didn’t have the watch I was looking for but Christopher, the sales associate who initially greeted me upon entering the store, recognized my interest for something specific. He told me that he would do his best to obtain exactly what I wanted. Less than a week later I walked out of the store with the exact watch I was looking for. Thank you so much Christopher.

  • 5/5 Bong S. 7 months ago on Google
    Ive been working with this Rolex store for a while now. Its actually my favorite place to visit in Walnut Creek. I always get treated well. Always have water to offer. Jake, AD, is always very helpful with my needs. He is actually hooking me up right now to ensure i get my girl friend’s ring exactly how she wants it.

  • 5/5 James 7 months ago on Google
    I just designed and purchased my engagement ring through D&L and I cannot thank them enough! The care, personal touch, knowledge, and customer service was top tier every step of the way. Johna and Orlando made sure that the ring was exactly what I wanted it to be. It really paid off because my fiancée is in love with her ring, maybe even more than she is with me! They really made a huge difference in making sure such an important day, and precious piece of jewelry was exactly what I wanted it to be...Absolutely perfect. I am looking forward to going back and designing the wedding rings with them as well. Thank you, Johna! Thank you, Orlando!

  • 5/5 Dylan B. 1 year ago on Google
    Jeremiah was very welcoming and told me a lot about the Tudor 1926. Christopher took care of me right away when I came back and wanted to purchase. Jake was excellent and timely in servicing my purchase. Overall, an excellent experience and can’t wait to be back.

  • 5/5 Seiyonne S. 7 months ago on Google
    Jake was awesome. Very professional and courteous from the time we met. He had great knowledge of the watches as well as the models that were available. About 4 years ago I had a negative experience here, and on a whim, came back two years ago to look at some inventory. Jake was the rep who I spoke to and he was very gracious. While the negative experience wasn't his fault (he wasn't there at the time), he took ownership for it and over-delivered on customer service on each of the subsequent visits. Definitely the best guy to ask for if you are into watches.

  • 5/5 Andrew L. 2 years ago on Google
    Fantastic experience with Alex. My partner and I stopped in to get out of the heat and have a look around before our dinner reservations. Alex led us through the store and was eager to answer any questions without "selling" us. He really took the time to understand my interest in Rolex and shared his knowledge of the industry. I ended up trying on a few watches. When the time comes to purchase a Rolex I will certainly be going through Alex. I highly encourage anyone that may be hesitant to go in, ask for Alex, and enjoy the experience.

  • 5/5 Diego R. 5 months ago on Google
    Thank you Greg & Jeremiah. I was able to get the exact Rolex I wanted just in time for my newborn daughter's remembrance. Customer service was fascinating. Paperwork and Warranty/insurance information was thorough. I hope return continue to grow my collection!

  • 5/5 Michael T. 5 months ago on Google
    For more than two years I have been looking for a new Rolex. I met Alex at Davison & Licht and was immediately impressed with his extensive knowledge of Rolex watches, coupled with his impeccable customer service. Alex was always extremely helpful, polite and professional. Alex helped me narrow down the Rolex of my dreams and just recently I got the opportunity to take it home. I will remain a lifetime customer and I am pleased with all of the staff who has helped me over the years.

  • 5/5 So Yin H. 5 months ago on Google
    Davidson & Licht is the best jeweler in Northern California. Superior service. I walked in to get my watch sized and immediately I was helped and within minutes my watch was sized perfectly. I was treated like family and was offered sweets and water as I entered. All the staff was very kind and cordial. The atmosphere is superb. I never felt rushed and I always felt welcomed. The ambiance is relaxing and most elegant. I have been shopping with Davidson and Licht since the 1970’s and am still very happy with their excellent selection of pieces and excellent customer service. Davidson & Licht is a first class jeweler.

  • 5/5 Michael M. 4 months ago on Google
    I recently checked out Davidson and Licht for my first watch, and wow, they really knocked it out of the park! They're way more than just a jewelry store – they're like super knowledgeable teachers when it comes to awesome timepieces. Chris was fantastic; he really took the time to walk me through the whole thing. What I loved most was how they really listen and tailor their service to what you're looking for and what you're about. I totally recommend this place, especially if you're looking to get a watch or even just learn more about jewelry and watches. The staff are super down-to-earth and approachable – you won't feel judged or see any snobbish vibes at all. Hands down, they're the best in the Bay Area for this stuff.

  • 5/5 june c. 4 months ago on Google
    Getting a Rolex now is hard especially if you like something in particular. I asked Alex Garcia a couple months back about a specific configuration. To buy something in stock is already hard but to ask for something specific is challenging. I almost gave up on getting it but yesterday Alex called and i got my beautiful early Christmas present! I cant believe it. He went above and beyond to make a customer so happy. Thank you so much Alex I am over the moon with my new watch!

  • 5/5 Calimbas Party of 5. 7 months ago on Google
    Top Tier service from every staff member at this AD especially Jake. Such good service they treat you like family. I’ve been wanting a sub with date for a while now and Jake was able to make that a reality. I’m immensely appreciative of the time and effort he took to get to know me and being patient with me. Again, thank you very much Jake for making my day.

  • 5/5 Tom P. 1 year ago on Google
    Great customer service & Super kind staff. The entire staff were friendly and super polite, especially Jake who was kind enough to let me try a ton of watches. Highly recommend Jake and their entire staff. You won't regret their expertise and professionalism. I think It’s the quality and the service here that what you pay for. Thank you to Jeremiah, Jake and all Davidson & Licht team. You guys are awesome!!

  • 5/5 Dan R. 1 year ago on Google
    Great experience! It's been a pleasure to shop here. They helped me find something I've been looking for and it was a fantastic buying experience. I've talked to Alex a few times and he's just a pleasure to work with. All the staff is great. They try to give you a pleasant experience no matter what. I've been to other jewelry stores and that's not the case. This store is definitely a good find!

  • 5/5 Lewis L. 1 year ago on Google
    I was looking for a retirement gift and was helped out by Greg, who was extremely knowledgeable and helpful in helping my wife and I narrow down some options. We ultimately settled on a Tudor and had it engraved, which the team did with utmost care. The engraving turned out wonderfully! Every time I've been to Davidson & Licht in WC, I've been treated with respect and the staff was never pushy, even if I was simply window shopping and dreaming of a future purchase. Everyone greets you with a smile and is extremely knowledgeable about the brands they sell. They have a new life-long customer. :)

  • 5/5 Chad M. 1 year ago on Google
    I love working with Davidson & Licht. Every time I visit the store, I'm greeted warmly and paid attention to. In short, the customer service there is top notch. On top of that, they go above and beyond to help you acquire the pieces you're looking for. In particular, they are adept at sourcing watches that are in high demand and in short supply, recently helping me acquire a watch that I thought I wouldn't see for years (at best). On watch buying, Orlando, Jake and Jeremiah are simply the best, with amazing customer service and loyalty. Plus, the purchasing process is super smooth, celebratory and super fun. Anyway, love working these guys and you will too! Can't recommend enough!

  • 5/5 Erik L. 1 year ago on Google
    Can't thank the entire team at Davidson & Light enough, but a particular thank you to Jake who went above and beyond to take great care of me. Went in to visit the boutique in late November of 2021 and met Jake at that time. I have stayed in regular contact with him on many occasions since then, often stopping in just to say hi and chat. Jake will go out of the way to get to know you and will work to help be sure he can deliver on what you want most. Honest and easy to work with. Thanks to the entire team at Davidson & Licht for a great buying experience.

  • 5/5 Ravi S. 1 year ago on Google
    Recently purchased my 3rd watch from Davidson and Licht. Process was just as flawless. Excellent organization and outstanding staff delivering unmatched customer service esp. Jeremiah who is what I can say is super amazing customer rep and a very kind human being!! He is very patient and extremely helpful with answering my question, which I really appreciated. Thank you so much. Ravi. :)

  • 5/5 Lydia T. 1 year ago on Google
    Excellent customer service and buying experience at Davidson & Licht! Felt very welcomed from the moment we walked in the front door. My boyfriend and I had been looking for an engagement ring for a few months. I wanted a very specific look. We've been to several other jewelry stores in the Bay Area and every store told us the same thing. They can custom make one for us but only to a certain extent. I was starting to think that I was going to have to settle on a ring setting. I told my coworker of my concerns and she suggested that I check out D&L. Thank goodness we did! The whole staff at D&L was so friendly and professional. They offered us beverages and even candy. Orlando especially was phenomenal!!! He was so helpful that I will recommend him to everyone. When I described exactly what type of ring I wanted, he spoke the words to my heart. He had me at "We can customize ANYTHING." Our search was finally over! Customers for life!

  • 5/5 Abby T. 1 year ago on Google
    Felt welcomed as soon as we stepped in by the security guard (unfortunately didn’t get his name). We didn’t have a hard idea about what we wanted but Greg was really patient and knowledgeable starting us off. Alex was also really great, you can tell he has experience and knowledge about diamonds and what to look for regarding individual taste and style. He’s super easy to talk to and felt immediately comfortable with him, didn’t feel at all like he was trying to push or sell us something. Just felt like a conversation which was nice. We definitely left that day way more informed than when we came in. Loved the aesthetic of the store and of course the diamonds were gorgeous. I think D&L could be a great place for couples to start off their ring shopping experience

  • 5/5 Katrina O. 2 years ago on Google
    I went in to get my ring cut off after trying everything else on my bloated pregnant finger, and Orlando and John did it with precision and care. My ring has virtually no damage aside from the cut! I’m so thankful they could help me out and would definitely come back to peruse their massive selection with such friendly staff.

  • 5/5 Rick L. 1 year ago on Google
    Excellent service! From the moment I walked in, I was greeted with a smile by multiple people including their doorman. The person who helped me was incredibly kind and not pushy. He let me try on multiple watches before making a decision. For me, buying a luxury watch is more than just walking into a store to buy a watch. It should be an experience. The folks at Davidson & Licht nailed it, from the warm welcome, excellent service, and champagne. I will definitely be back for more purchases as this is my new go to spot.

  • 5/5 Angela C. 1 year ago on Google
    I finally got my dream watch! Shout out to Alex and Jeremiah for taking care of us. Alex is so easy to talk to, so welcoming and accommodating. It’s always a pleasure visiting the store. As soon as we enter the store, we are always welcomed with coffee/champagne and even some candies for the kids. Alex would also offer to clean our watches and jewelry as we look around and try diff things. He’s the best! Again, thank you Alex and Jeremiah for the EXCELLENT service.

  • 5/5 Ricardo W. 2 years ago on Google
    The moment we walked through the doors at Davidson & Licht, we were met and welcomed by friendly and polite staff members. We were provided excellent customer service. “Jake” was awesome. He has great communication skills and is very knowledgeable. He answered all of our questions and his attention to detail is impressive. I highly recommend Davidson & Licht for your fine jewelry needs. They’ve been in business for 100 years… it’s easy to see why. Ricardo W

  • 5/5 Mark P. 2 years ago on Google
    Been a customer for years, and plan to be a customer for life. They always take care of me, and the staff is phenomenal! Jake, Orlando and Jeremiah treat me like a king no matter what I’m doing or buying. Customer for life!!

  • 5/5 Emily R. 2 years ago on Google
    Awesome experience here! I've visited the store a few times and all the staff have been extremely nice and helpful. It's always been a pleasure to shop there even if I don't find what I'm looking for or make a purchase. I recently visited and found something I've been looking for and it was a fantastic buying experience. I've talked to Alex a few times and he's just a pleasure to talk to. All the staff is great. No one forces a purchase and they try to give you a pleasant experience no matter what. I've been to other jewelry stores and that's not the case. This store is definitely a good find where I feel comfortable and I can support local business.

  • 5/5 Sandra C. 2 years ago on Google
    While in the area, my husband and I stopped by Davidson & Licht Rolex and jewelry store. We were greeted by a very friendly salesperson named Alex Garcia. He was very attentive and took the time to show us what inventory he had. Aside from showing us the time pieces he had, he went as far as to clean my jewelry which was a pleasant surprise. He offered us water, other beverages and that made us feel super welcomed. If you’re ever in the area of Walnut Creek and looking for superb service stop by and ask for Alex Garcia.


Call (925) 935-0940 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Repair services
  • Accessibility
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible parking lot
  • Service options
    • ✗ Delivery
    • ✓️ Curbside pickup
    • ✓️ In-store pickup
    • ✓️ In-store shopping
  • From the business
    • ✓️ Small business

Trends



Last updated:

Similar Watch stores nearby

Last updated:
()