3 Fortunes Restaurant image

3 Fortunes Restaurant

Restaurant Chinese restaurant

😠 Food was good but wow the guy who answers the phone is AWFUL I clearly said what I wanted and repeated it and I got sent food that I just happen to be very allergic too ! and when I called to let him know, I would like the order that I originally wanted and I will give him back the food they sent me... People often mention order,


Address

179 Willow St, Waltham, MA 02453

Website

www.3fortunesma.com

Contact

(781) 891-8899

Price rating

$ $$$

Rating on Google Maps

3.70 (92 reviews)

Open on Google Maps

Working Hours

  • Saturday: 11 AM to 10 PM
  • Sunday: 1 to 9 PM
  • Monday: Closed
  • Tuesday: 11 AM to 9 PM
  • Wednesday: 11 AM to 9 PM
  • Thursday: 11 AM to 9 PM
  • Friday: 11 AM to 10 PM

Featured Reviews


Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 amelia C. 9 months ago on Google
    Food was good but wow the guy who answers the phone is AWFUL I clearly said what I wanted and repeated it and I got sent food that I just happen to be very allergic too ! and when I called to let him know, I would like the order that I originally wanted and I will give him back the food they sent me. He started yelling at me and laughing at me, telling me that I made the mistake and that there’s nothing he can do and I said that I would tip the driver again if they brought me the correct order, he ended up bringing me the food but even the delivery driver was rude as well I payed alot so honestly it shouldn’t of been a problem for him to just switch foods to accommodate the customer Literally argued with this guy for 10 min. :/
    2 people found this review helpful 👍

  • 2/5 Rosa D. 1 year ago on Google
    Just order. Said half hour was 15 minutes. Food cold and under cooked. I called they hung up on me 3 times. Then he said don't call again and don't order from us anymore. Ok. Not friendly people at all.
    1 person found this review helpful 👍

  • 2/5 Jill A. 5 months ago on Google
    I have ordered takeout from here for years. The food is good if you are looking for the standard Chinese offerings. The customer service however is horrendous! Anytime you ask a question or want to change something the individual on the phone is horribly rude. Last evening i chose pick up by accident and after an hour called to see the status of my food. When I questioned this and asked to change to delivery the woman yelled and hung up on me. Then the man who delivers kept saying we busy we busy and asked for 3 dollar delivery charge. He didn’t acknowledge her rudeness. Really disappointing. This happened a a few times now (the rudeness) and whether there is a language barrier or not it’s unacceptable in the food industry.

  • 5/5 Mikael S. 6 months ago on Google
    Prompt delivery and delicious and hot, fresh food! We needed to find a new local Chinese spot and this was a great find!

  • 3/5 H. D. 7 months ago on Google
    Always go here but today I went to get two wonton soup and for the first time it was not good three pieces of pork and loaded with raw onions not good.

  • 4/5 alex f. 7 months ago on Google
    Prompt service and consistent product — hits the spot when you need some fried rice!

  • 5/5 Tess D. 1 year ago on Google
    I love this place! Right around the corner from me, SUPER fast service, and the food is always hot and amazing. This is my go-to for Chinese food; I would recommend making it yours, too!

  • 5/5 Kaella C. 1 year ago on Google
    3 Fortunes is my go-to for local Chinese food. Always comes hot and delivery is super fast regardless of how you order. Even with one meal, there’s enough food for at least two. The ingredients are quality - I have never had a bad order from them! Cannot recommend enough.


Call (781) 891-8899 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Quick bite
    • ✓️ Comfort food
    • ✓️ Vegetarian options
  • Popular for
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Solo dining
  • Accessibility
    • ✓️ Wheelchair-accessible car park
  • Dining options
    • ✓️ Lunch
    • ✓️ Dinner
  • Service options
    • ✓️ Dine-in
    • ✓️ Delivery
    • ✓️ Takeaway
    • ✓️ No-contact delivery

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