The selection is great if you first want to get an overview of what is available and what suits you (one star). The quality of the goods there is also okay (second star). Unfortunately, I can agree with the bad experiences regarding repairs and service in the reviews here. However, there are two, in my opinion, more drastic flaws. Firstly, the price honesty. To explain in more detail: if I buy a machine for over €1,300 and the counter tells me it's a 20% discount, it feels good at first, until I find out that the device is being offered everywhere else for less than €1,000. This is now a classic that I went into, but my intention back then was that I would have received extensive advice. In retrospect, this was indeed extensive, but not in the least honest. There would have been significantly cheaper machines for my purposes. Now I have a spaceship at home (great thing, no question) but I unnecessarily lost far too much money on it. On the other hand, I have to criticize the way customers are treated there. This is also explained in more detail: As mentioned above, honesty is also part of it. It's one thing to talk someone inexperienced into buying the most expensive model, but it's another thing to keep saying things like "there's a very simple instruction manual in there. So simple, even women understand it"... I think I have to do that say nothing more...

Unfortunately I can't give more stars, they really deserve it. With my old sewing machine there was an emergency solution for €8.50, no asking for a new one and so friendly. I will definitely buy my next sewing machine there... 10 stars out of 5!!!

I bought my sewing machine there. Great advice. The staff is there to help and advise you. There is a large selection of machines from different manufacturers.

I've been a customer for 45 years and enjoy going there. I bought all my machines there from 3x sewing machines, 1x embroidery machine, 1x knitting machine, 2x overlock, 1x ironing station. And if something is broken, I always get help and good repairs at real prices. Keep it up.

(Translated by Google) Unfortunately, it was a case where good performance was ruined: I was surprised to find that my mother's old sewing machine (BJ 1957) was repaired. Some additional services that were priced and not agreed were provided, but the price / performance was OK. I was satisfied. But not my mother: The additional maintenance work had loosened an important control lever so that it was released again when the machine was in operation. When I asked, I was told that it had to be like that. The original condition of the machine has been restored. My mother just couldn't remember this one. Nothing could be improved / changed there. Since my mother could still remember very well, I brought the machine to Scherf sewing machines in Isernhagen. I was told by phone that it would have to be an adjustment. After just two days I was able to pick up a completely intact machine. That's what I call competent service at a very fair price! What I reproach the sewing machine center now is the reaction to another personal address from me: The employee shrugged his shoulders. No approach of regret or attempt to restore satisfaction. The "repairman" at the time was sitting in the background of the shop - he was not asked to talk to us. What a shame - I would have liked to tell him about the original conditions and memories of older people. (Original) Bedauerlicherweise ein Fall, wo gute Leistung wieder zunichte gemacht wurde: Für mich überraschend gelang die Reparatur der alten Nähmaschine (BJ 1957) meiner Mutter. Es wurde noch einige bepreiste, nicht vereinbarte Zusatzleistungen erbracht, aber Preis/Leistung war i.O. Ich war zufrieden. Jedoch nicht meine Mutter: Durch die zusätzlichen Wartungsarbeiten war ein wichtiger Stellhebel so gelockert worden, dass er sich beim Betrieb der Maschine wieder löste. Auf meine Rückfrage wurde mir erläutert, das müsse so sein. Man habe den ursprünglichen Zustand der Maschine wiederhergestellt. An diesen könne sich meine Mutter nur nicht mehr erinnern. Da wäre nichts zu verbessern/verändern. Da sich meine Mutter gleichwohl sehr gut erinnern konnte, habe ich die Maschine zu Nähmaschinen Scherf in Isernhagen gebracht. Schon telefonisch wurde mir mitgeteilt, dass es sich um eine Justierung handeln müsste. Bereits nach zwei Tagen konnte ich eine völlig intakte Maschine abholen. Das nenne ich kompetente Leistung zu einem sehr fairen Preis! Was ich dem Nähmaschinen-Center nun vorwerfe ist die Reaktion auf eine nochmalige persönliche Ansprache von mir: Der Mitarbeiter zuckte die Achseln. Kein Ansatz von Bedauern oder Versuch, Zufriedenheit wiederherzustellen. Der seinerzeitige "Reparateur" saß im Ladenhintergrund - er wurde nicht zum Gespräch dazugebeten. Schade - ich hätte ihm gern von Originalzuständen und Erinnerungsvermögen älterer Menschen berichtet.

(Translated by Google) Great service, customer support and good introduction to the new machine (Original) Super Service ,Kundenbetreuung und gute Einweisung in die neue Maschine

One of the few specialist shops in Hanover that really knows what they're talking about. Anyone who is a beginner in sewing can get competent advice here. The range is varied, the store itself is clear and well located. Highly recommended, continued success!

I just had my sewing machine back for maintenance, care and repair by the team at the Sewing Machine Center. Like every year, I'm thrilled, the sewing machine is almost recognizable as soon as you come in. You immediately know that you are in good hands and that all employees are professionals. Also have a lot of experience! What's also great is the great customer service and the nice people. My mother bought the machine there 25 years ago. Never go anywhere else! I'm happy to drive 250 km for that! :) maybe there will be a new machine from there soon! Then you, I can always sew such great things ☺️ Greetings

Very good advice and great service from exceptionally friendly employees. I'm excited. It couldn't be better! I will definitely buy my next machine there.

Friendly problem solving! I didn't have a complicated request, but by calling beforehand, they found out what I needed before I visited the store on the same day and left the store after 2 minutes ☺️🙏🏽

I bought my first real sewing machine there after previously buying a cheap one that I wasn't happy with. I was given great advice, I wasn't talked into anything, I wasn't even directed to the most expensive model, but rather a very nice entry-level model was chosen which was also great in terms of price. I received detailed answers to my questions, and the advantages and disadvantages of the models were shown and demonstrated without any pressure to buy something. After a few months, I redeemed the voucher for the introduction to my machine and was just as enthusiastic about the employees as before. In short: I am incredibly satisfied and glad that shops like this still exist. Questions are answered wonderfully, explained and demonstrated well and tips are given. The future overlock will be purchased here!

(Translated by Google) Many years ago I got my hands on a great vintage sewing machine. Here it was completely overhauled, even if it took some time due to the no longer available spare parts. Later I bought my sewing machine and my overlock there several years later, always felt well advised, was not pushed to anything, got thinking time, patient introduction and small bonuses! Shops with staff such as the sewing machine center Hanover are the best reason to buy offline, there is no such advice online anywhere! (Original) Vor vielen Jahren fiel mir eine tolle Oldtimer Nähmaschine in die Hände. Hier wurde sie komplett überholt, auch wenn es aufgrund der nicht mehr erhältlichen Ersatzteile einige Zeit dauerte. Habe später meine Nähmaschine und weitere Jahre später meiner Overlock dort gekauft, fühlte mich immer gut beraten, wurde zu nichts gedrängt, bekam Bedenkzeit, geduldige Einführung und kleine Boni! Läden mit Personal wie das Nähmaschinen-Center Hannover sind der beste Grund offline zu kaufen, eine solche Beratung gibt's online nirgends!

(Translated by Google) My wife bought her overlock machine there. We found the advice great. The price is somewhere between the RRP and the internet. We had a briefing on the machine with us, which was too short for us as inexperienced. So far we have had no problems with the machine now want to have it serviced. Costs are fixed for normal maintenance and there are no hidden costs lasting around 5 working days. Compared to the repair time at another store where we were for a different machine, really super fast. (Original) Meine Frau hat sich dort ihre Overlock Maschine gekauft. Wir fanden die Beratung super. Der Preis liegt irgendwo zwischen UVP und Internet. Wir hatten eine Einweisung in die Maschine mit dabei, welche für uns als unerfahrene zu kurz war. Bisher hatten wir keine Probleme mit der Maschine wollen sie jetzt warten lassen. Kosten sind für die normale Wartung fixiert und es gibt keine verstecken Kosten dauer ca. 5 Werktage. Im Vergleich zur Reparaturdauer bei einem anderen Laden wo wir wegen einer anderen Maschine waren, echt super schnell.

(Translated by Google) Very good service and competent like no other in Hanover (Original) Sehr guter Service und kompetente wie kein zweiter in Hannover

(Translated by Google) I had my machines serviced there for many decades and I was always satisfied. However, that has changed drastically with the last maintenance. The oil ran out of my overlock machine because it had been sprayed so heavily. The knives were not exchanged (supposedly no longer available) and not sharpened. The worst part was that they wanted me to believe that it was normal for the oil to run out of the machine. They wiped them out again after my complaint, nothing more could be done. My husband re-sharpened the knives and for the future we found replacement knives relatively easily on the Internet. It's a shame, but this business is no longer an issue for us immediately. (Original) Viele Jahrzehnte habe ich meine Maschinen dort warten lassen und war immer zufrieden. Das hat sich mit der letzten Wartung allerdings drastisch geändert. Aus meiner Overlock-Maschine lief das Öl raus, so stark war sie eingesprüht worden. Die Messer waren nicht getauscht (angeblich nicht mehr zu kriegen) und auch nicht nachgeschärft. Das Schlimme aber war, dass man mir weismachen wollte, dass es normal sei, dass das Öl aus der Maschine läuft. Man hat sie nach meiner Reklamation noch mal ausgewischt, mehr könne man nicht machen. Mein Mann hat die Messer ausgebaut nachgeschliffen und für die Zukunft haben wir im Internet Ersatz-Messer relativ problemlos gefunden. Schade, aber dieses Geschäft ist an sofort für uns kein Thema mehr.

(Translated by Google) My favorite sewing shop. I bought my sewing machine here 10 years ago and my serger 4 months ago. The advice is very good and the quality of the product selection is very good. (Original) Mein Lieblingsnähladen. Hier habe ich vor 10 Jahren meine Nähmaschine gekauft und vor 4 Monaten meine Overlock. Die Beratung ist sehr gut und die Qualität der Produktauswahl sehr gut.

(Translated by Google) Such great advice! You leave the store with a very good feeling! (Original) So eine tolle Beratung! Man geht mit einem sehr guten Gefühl aus dem Laden!

(Translated by Google) Great advice, good selection... you can go there (Original) Super Beratung gute Auswahl....da kann man hingehen

(Translated by Google) Fast on-site service, very good advice with a very high level of expertise (Original) Schneller Service vor Ort, sehr gute Beratung mit sehr hoher Fachkompetenz

(Translated by Google) Good advice, machine maintenance is also offered 🙂. Class. Because it doesn't always have to be something new. (Original) Gute Beratung, auch Maschinen-Wartung wird angeboten 🙂. Klasse. Denn nicht immer muss es was Neues sein.

(Translated by Google) Great advice, friendly service. This is how shopping is fun. (Original) Super Beratung, freundliche Bedienung. So macht einkaufen Spaß.

(Translated by Google) Always competent and courteous! Thank you very much for the great advice and help Keep it up ! (Original) Immer wieder Kompetent und Zuvorkommend!!! Vielen lieben Dank für die tolle Beratung und Hilfestellung Macht weiter so !

(Translated by Google) Super lovely staff, had a little problem with my machine and they looked at the machine for free and solved the problem within a few minutes! I'm super satisfied and will be taking my machine for maintenance soon. (Original) Super liebes Personal, hatte ein kleines Problem mit meiner Maschine und sie haben sich die Maschine kostenlos angeschaut und das Problem innerhalb weniger Minuten gelöst! Bin super zufrieden und bringe meine Maschine bald zur Wartung hin.

(Translated by Google) Very good and detailed advice. Large selection of sewing machines. You can also test any sewing machine before buying it. (Original) Sehr gute und ausführliche Beratung. Große Auswahl an Nähmaschinen. Man kann auch jede Nähmaschine vor dem Kauf testen.

(Translated by Google) Very helpful and friendly, even with a small request, quickly found a solution. Thanks very much! (Original) Sehr hilfsbereit und freundlich auch bei einer kleinen Anfrage, schnell eine Lösung gefunden. Vielen Dank!

Unfortunately I have to agree with the bad reviews for the service. I tried to buy an outer fabric transporter for my sewing machine (a part with a standardized attachment). I was told that they couldn't sell me anything for a machine like mine because it was so cheap. Followed by the salesperson berating my sewing machine model for several minutes. Of course, suitable sewing feet were found on the Internet. It's a shame, but they probably didn't want my money.