My family doctor recommended the clinic to me. I am very grateful to him for that. Compared to other clinics I have been to, there are significantly more treatments here. For me, a higher daily rate is understandable. My personal impression is that more therapists are being worked with. For example, group therapy takes place with two therapists. The groups were comparatively small so that individual needs could be met. Despite my initial skepticism, I quickly felt safe and well looked after. I found it impressive that everyone, from the cleaning lady to the kitchen to the head doctor, put their heart and soul into the cause. After 7 weeks I left in a much better condition. I am still in contact with some of my fellow patients. From the conversations I can report that our time in Heiligenfeld remains unforgettable. Thanks to everyone who made this possible.

(Translated by Google) For me it was salvation in need. I was received very lovingly at the Parkklinik Heiligenfeld. On the day of arrival I had a full program. The staff is absolutely professional in every area, both therapeutic and medical. We always try to accommodate all requests. Despite Corona and the resulting restrictions, the stay was the beginning of a new life for me. The only negative is that I didn't have the courage to go to this clinic many years earlier. Of course there is always a fly in the ointment. One person doesn't like this, the other doesn't. Each of the staff tries to make everything possible for us as patients. What was particularly appreciative for me was that even if I was moody or not exactly friendly, I was never held against me, but still treated me humanely, kindly and, as I already said, very professionally. Thanks for that! (Original) Es war für mich Rettung in der Not. In der Parkklinik Heiligenfeld wurde ich sehr liebevoll in Empfang genommen. Gleich am Tage der Ankunft hatte ich ein volles Programm. Das Personal ist in jedem Bereich, sowohl im Therapeutischen, als auch im Medizinischen, absolut professionell. Es wird immer versucht auf alle Wünsche einzugehen. Trotz Corona und den dadurch notwendigen Einschränkungen, war der Aufenthalt für mich der Beginn eines neuen Lebens. Das einzig Negative ist, dass ich nicht schon viele Jahre früher den Mut hatte in diese Klinik zu gehen. Natürlich gibt es überall ein Haar in der Suppe. Dem einen schmeckt dies nicht, dem anderen das nicht. Jeder des Personals ist bemüht, uns als Patient alles zu ermöglichen. Was für mich besonders wertschätzend war, dass man auch wenn ich mal launisch war oder nicht gerade freundlich, es mir niemals nachgetragen wurde, sondern trotzdem mich menschlich, lieb und wie ich es bereits sagte, sehr professionell betreute. Danke dafür!

I have to add something now, I've been home for almost 4 months and I still don't have a discharge letter!!!! But the additional payments were due immediately (11/6/23)!!! First of all, a huge thank you to the really nice staff at the animal-assisted therapy, the concept of the clinic is great, the rooms are sufficient and the food is super delicious! Now to a point that was difficult for me and that's why I stopped after 3 weeks.... Therapists you can barely understand! Unfortunately it was unsuccessful for me because I had the feeling they didn't understand me and I didn't understand them either (language barrier). Unfortunately, the problem wasn't addressed, so the cancellation was unsuccessful! Very unfortunate! Waited 2 years for the place with a dog! I also had to realize that aggressive fellow patients were tolerated and that people who had a history of violence and trauma were not listened to. Furthermore, to this day, despite leaving a telephone number, I have not even been offered a conversation! It's a shame because the basic idea of ​​the clinic is really very good!

Leider nur 2 Punkte von mir. Ich bin bereits wieder fast 4 Monate zu Hause. Zunächst möchte ich nicht alles schlecht reden. Es gab durchaus gute Ansätze. Mein Zimmer war sehr einfach, zum Hinterhof hin und hatte keinen Balkon. Es wurde tip top sauber gehalten durch nettes Reinigungspersonal. Das Essen war gut und schmeckte. Gewöhnungsbedürftig das Küchen Personal mit seiner harschen und bestimmenden Art. (Nicht immer gut für Patienten mit Depressionen!!!) Therapeuten entweder erkrankt oder häufiger Wechsel während meines Aufenthaltes. Am Samstag und Sonntag, sowie Feiertagen gab es nur eine halbe Stunde "Therapie" Das liegt wohl auch daran, dass der Tagessatz somit abgerechnet werden kann. Die meisten Therapeuten sind sehr bemüht die Aufenthaltszeit zu verlängern :D ich selbst habe eine nette Therapeutin erlebt. Ich verstehe, dass in der Coronazeit nicht alles möglich ist. vielen Patient*innen mag die Heiligenfeld Parkklinik gut helfen, mir leider nicht. Es werden zu wenig "tools" für das tägliche Leben an die Hand gegeben. Man ist dort fernab vom "Leben" Die Kerngruppen haben eher zu Verdruß geführt als zu einer "Gesundung" Mein Einstieg war durch einen Fehler in der Organisation schwer und hat sich leider durch die ganzen vier Wochen hindurch gezogen. Es gab leider zu viele Ärgernisse und Mißverständnisse, was ich sehr bedauert habe, weil ich mir doch einiges aufgrund der durchaus positiven Bewertungen versprochen habe. (Translated by Google) Unfortunately only 2 points from me. I've already been home for almost 4 months. First of all, I don't want to talk badly about everything. There have been good approaches. My room was very simple, facing the back yard and didn't have a balcony. It was kept tip top clean by nice cleaning staff. The food was good and tasted. The kitchen staff with their harsh and decisive manner took some getting used to. (Not always good for patients with depression !!!) Therapist either fell ill or changed frequently during my stay. On Saturday and Sunday, as well as public holidays, there was only half an hour of "therapy". This is probably also due to the fact that the daily rate can thus be billed. Most therapists try very hard to extend the stay: D I myself have seen a nice therapist. I understand that not everything is possible during the Corona period. The Heiligenfeld Park Clinic may help many patients, unfortunately not me. Too few "tools" are available for daily life. You are far away from "life" there. The core groups rather led to annoyance than to "recovery". My entry was difficult due to a mistake in the organization and unfortunately it dragged on through the entire four weeks. Unfortunately, there were too many annoyances and misunderstandings, which I regretted very much because I promised myself a lot based on the positive reviews.

In Germany there is a free choice of clinic, but as a patient eligible for assistance you have to pay attention to how the clinic bills you. This clinic was recommended to me by friends and I therefore found out in advance how this clinic works with those eligible for federal aid. A Ms. Fischer from the reception telephone service then told me that such people who were entitled to benefits would have to expect a daily additional payment of 80-135 euros plus daily hospital allowance for 28 days plus tourist tax. I really wouldn't have expected such high costs and after more intensive discussion it came out that the management of the clinic would not be prepared to settle their bills according to a so-called TIPP tariff and precise diagnostics with the federal aid (which is mandatory for them) and that's why The patient would then be stuck with these high costs. When I then told the service employee whether this could be clarified in some other way, she told me that I could be admitted to you first and that I would then receive installment invoices from you over and over again I could submit it and sometimes the aid would cover more from time to time. I have to honestly admit that I have never experienced this kind of processing and service at any other clinic I have inquired about. Because when I told the employee that I found this information very unsatisfactory overall and not very "pro patient", she replied that in Germany we had a free choice of clinics and if I didn't like it, then I could I should turn to another clinic (that was already my second phone call with this clinic, on the first one the employee at the time didn't think it was too much to ask for a patient to pay 3-4000 euros on top of their stay - I then thought of another one You might be able to find another solution after a phone call.) That's why this clinic is over for me and I would like to pass on this very unpleasant, unsatisfactory information to federal employees who are entitled to benefits. This assessment relates to the clinic's telephone information hotline for admission procedures and the current billing method as described above.

I'm here for animal therapy and I really like it. The room is very good and quiet and has a large bed. Which is not a given. The food here is great, organic quality, varied and rich. The therapy is good, but unfortunately therapy options that were possible years ago are now only available to private patients. The season does the rest, in my opinion it is nicer in summer. But overall it's very good here and I can get to my topics and work on them. You really get help here. The care is also good, of course, like everywhere else, there are people with whom you don't get along so well or who are with us. I can now see how I want. 😅 But mostly they are friendly and courteous and helpful. My problems were taken seriously here. This is very important. I can only recommend the clinic.

(Translated by Google) So if everyone says that the clinic is good, then the disgusting, incredibly unfriendly admission management should be changed. Otherwise, this will damage the clinic's reputation. Some unfriendly old male pensioners answer the phone. If you ask for a little friendliness you will be put down and the person opposite is not able to take criticism. If you have a female person there on the phone, she talks to you as if she doesn't feel like her job, her life, people. A hello and goodbye is then too exhausting. Disgusting !!!!! This is where sensitive sick people come from. Shame on you !!! (Original) Also wenn alle sagen das die Klinik gut ist, dann sollte das Ekelhafte unglaublich Unfreundliche Aufnahme Management gewechselt werden. Das schadet sonst dem Klinik ruf. Ans Telefon gehen irgendwelche Unfreundlichen alte männliche Rentner. Wenn man um etwas Freundlichkeit bittet Wird man runtergemacht und der gegenüber ist null Kritikfähig . Hat man eine weibliche Person dort am Telefon redet die mit einem als hätte sie null Bock auf ihren Job, auf ihr Leben, auf Menschen. Ein hallo und Wiedersehen ist dann auch zu anstrengend. Ekelhaft !!!!! Hier kommen sensible kranke Menschen her. Schämt euch !!!

I was in TBT at the Heiligenfeld Clinic for 6 weeks. There is absolutely nothing negative to say. The therapies were groundbreaking for me for the rest of my life. The atmosphere there is very healing and soothing. I can only report the best about the doctors, therapists, nursing staff, housekeeping and kitchen. Everyone is always attentive and friendly. Great kitchen staff, lots of fresh fruit and vegetables, lots of organic products. My dog ​​also felt very comfortable and he was included in the therapies. I would like to come back at any time. Thank you for everything

(Translated by Google) I was there for 14 weeks until yesterday and would have loved to stay. The therapists are first class, the food is really good, the people are super friendly and the atmosphere is really great. There is also a wide range of therapies. It's hard work and you get the best possible support. Just great! Thank you everyone for the valuable time! (Original) Ich war bis gestern dort 14 Wochen und wäre auch noch gerne geblieben. Die Therapeuten sind erste Kkasse, das Essen echt gut, die Leute super freundlich und die Atmosphäre echt spitze. Ein breites Therapieangebot gibt es auch. Es ist harte Arbeit bei der man bestmöglich unterstützt wird. Einfach nur top! Danke allen für die wertvolle Zeit!

(Translated by Google) The food was pretty nasty. It was more of a clearance in the clinic than loving treatment. Especially difficult with PTSD. There were some good approaches, but overall the clinic cannot be recommended. You better look around for what you need. (Original) Das Essen war ziemlich scheußlich. Es war in der Klinik eher eine Abfertigung, denn liebevolle Behandlung. Besonders bei PTBS schwierig. Es gab einige gute Ansätze, aber insgesamt ist die Klinik nicht zu empfehlen. Schaut euch besser um, was ihr braucht.

(Translated by Google) I've been there for about 3 weeks. The concept is convincing, I experience a committed team. From the doctor to the therapists, the kitchen, the service, the patient management and the cleaning ladies. I often had to overcome myself and let what was offered to me. But I could say no at any time. But I feel good, even better, after every little overcoming. The corona-related requirements and restrictions are also tolerable. The accommodation is really great! The only downer, in my opinion, is the kitchen. It doesn't always taste good, roasted ingredients and spices are quite rare, but there are also really good days. So not tragic. I am happy to be here, I can wholeheartedly recommend the clinic and would come here again. Thanks to everyone who works to ensure that the Park Clinic is such a complete experience and that you feel so safe and in good hands. (Original) Ich bin jetzt seit ca. 3 Wochen vor Ort. Das Konzept überzeugt, ich erlebe ein engagiertes Team. Vom Arzt, über die Therapeuten, die Küche, der Service, das Patientenmanagment und die Reinigungsdamen. Ich musste mich oft überwinden und zulassen, was mir angeboten wurde. Ich könnte aber jederzeit auch nein Sagen. Doch ich fühle mich nach jeder kleinen Überwindung gut, gar besser. Auch die Corona bedingten Auflagen und Einschränkungen sind ertragbar. Die Unterbringung ist echt Top! Der einzige Wermutstropfen ist meiner Meinung nach die Küche. Nicht immer schmeckt es auch, Röststoffe und Gewürze sind recht rar, aber es gibt auch echt gute Tage. Also nicht tragisch. Ich freue mich hier sein zu dürfen, ich kann von ganzen Herzen die Klinik empfehlen und würde auch wieder hier her kommen. Danke an alle, die daran arbeiten, dass die Parkklinik so ein rundes Erleben ist und man sich bei euch so gut aufgehoben und sicher fühlt.

(Translated by Google) A magical place with magical people, which after 12 weeks was able to show and internalize spiritual perspectives and life paths to an absolute realist like me. Here I was able to learn again how uncomplicated a life without thoughts on wrong paths can be, if I think it correctly. But also how important the time between thoughts (relaxation) is. Thanks to all. However, special thanks to Ms. Appel, Ms. Gote and Mr. Hristic, who explained life to me in an impressive way. (Original) Ein magischer Ort mit magischen Menschen, der einem absoluten Realist wie mir nach 12 Wochen auch spirituelle Sichtweisen und Lebenswege aufzeigen konnte und verinnerlichen ließ. Ich habe hier erneut lernen dürfen wie unkompliziert ein Leben ohne Gedanken auf Irrwegen doch so sein kann, wenn ich es richtig denke. Aber auch wie wichtig die Zeit zwischen den Gedanken (Entspannung) ist. Danke an alle. Jedoch besonderen Dank an Frau Appel, Frau Gote und Herrn Hristic, die mir in beeindruckender Weise hier das Leben neu erklärt haben.

The entire Parkklinik Heiligenfeld, and in particular the area of ​​animal-accompanied therapy under the lead psychologist Ms. V. Dehring, is an incredibly mindful, competent and warm-hearted place where deep and intensive work is carried out. The expertise of the individual therapists is particularly unique. A clinic this good can only exist if it is managed excellently. Dr. Selmaier, despite his position as chief physician, has (remained) a real therapist. That surprised me and helped me. I was in animal-assisted therapy with Luna for 7 weeks and I got a lot of tools for home. Here I am now and it's a real challenge. Thanks to the experiences and findings during my stay, and the transfer work in the clinic, private chat groups and aftercare, I feel well protected for everyday life. In this clinic, where every area (therapists, doctors, cleaning teams, dog trainers, kitchen and service staff and the building services and reception) all pull together and show appreciation for the patients and each other, it is good to heal internally.

Home for more than 4 months and still no discharge letter! That's exactly how the stay was, unfortunately not recommended despite the 18 month wait! The one star applies to the cleaning of the rooms and kitchen! Therapeutically it was a catastrophe for me; I felt worse afterwards than before!

Goldene Entscheidung! War dort vom 04.01. bis 15.02.2023. Personal super nett und kompetent, von der Reinigungskraft bis zum Chefarzt, hatte ein sehr schönes Zimmer im Haus Diana, Essen war topp, super Auswahl, sehr schmackhaft, tolles Küchenteam. Gute Atmosphäre im nahezu ganzen Haus. Überwiegenden sehr gute Therapien, Kerngruppenmethode ist sehr gut, meine Kerntherapeutin K.G. war mega, tolle Kerngruppe und super Mitpatienten. Habe mich sauwohl gefühlt und bin schweren Herzens nach 6 Wochen wieder abgereist. Es geht mir wesentlich besser, habe ganz viel mitnehmen können. Ich wünsche den gesamten Team der Parkklinik alles Liebe und Gute und sage ganz laut DANKESCHÖN!

(Translated by Google) I have had experience with two different clinics in a row and I am very happy to have done exactly that. After a difficult start week due to organizational problems due to Corona and internal restructuring of the clinic, I was able to let myself fall into a different - spiritual - world. My small family in the form of the core group in particular played a key role in my recovery. The strong focus on the groups and meditative offers made it easier to rethink things through the complete change in a different consciousness. I managed to return to everyday life in a clinic that was closer to my reality. Despite short-time working and sick leave, the therapists at the Park Clinic were committed to leading the groups and providing support in qualified individual discussions. The food was very tasty. The time limit due to the group division due to Corona was a shame here too. With a few exceptions, all employees were very friendly and helpful. The supervision of the rules was sometimes misused as a show of power or displeasure. It was a shame that many services offered on the grounds of Corona did not take place, such as the free meditation group in the afternoon, aqua aerobics, walking, and the fitness room in the house was not allowed to be used, as was the sauna, although the thermal baths were open. I would have preferred an honest reason. But I suspect that this will relax again after the difficult situation caused by Corona. That hasn't changed anything about the excellent work my therapists do. Overall, however, after three weeks of therapy, thanks to my core group and the therapists and my dear cleaning lady Ms. Hofmann, I achieved my therapy goals and was then able to consolidate them in another clinic. (Original) Ich habe hintereinander Erfahrung mit zwei verschiedenen Kliniken gemacht und bin sehr zufrieden, es genau so gemacht zu haben. Nach einer schwierigen Startwoche aufgrund organisatorischer Probleme wegen Corona und klinikinterner Umstrukturierung konnte ich mich in eine andere - spirituelle - Welt fallen lassen. Gerade meine kleine Familie in Form der Kerngruppe war massgeblich an meiner Genesung beteiligt. Der starke Fokus auf die Gruppen und meditative Angebote hat durch die komplette Änderung in ein anderes Bewusstsein die Möglichkeit zum Umdenken erleichtert. Die Rückkehr in den Alltag habe ich in einer meiner Realität näher agierenden Klinik geschafft. Die Therapeuten der Parkklinik haben trotz Kurzarbeit und Krankheitsausfälle engagiert die Gruppen geleitet und in qualifizierten Einzelgesprächen Unterstützung geleistet. Das Essen war sehr lecker. Schade war auch hier die zeitliche Begrenzung durch die Gruppenaufteilung wegen Corona. Alle Mitarbeiter*innen waren bis auf wenige Ausnahmen sehr freundlich und hilfsbereit. Die Überwachung der Regeln wurden manchmal als Macht- oder Unlustdemonstration missbraucht. Schade war, dass viele angebotenen Leistungen mit der Begründung Corona nicht stattfanden, wie die freie Meditationsgruppe am Nachmittag, Aquagymnastik, Walking, und der Fitnessraum im Haus durfte nicht benutzt werden, wie auch die Sauna geschlossen war, obwohl die Therme geöffnet hatte. Ich hätte eine ehrliche Begründung bevorzugt. Ich vermute aber, dass sich dies nach der schwierigen Situation durch Corona wieder entspannen wird. Das hat nichts an der hervorragenden Arbeit meiner Therapeuten geändert. Insgesamt habe ich aber nach drei Wochen Therapie dank meiner Kerngruppe und der Therapeuten und meiner lieben Raumpflegerin Frau Hofmann meine Therapieziele erreicht und konnte diese anschließend in einer weiteren Klinik festigen.

There were only very young and inexperienced therapists. Aggressive patients attacked others in the worst possible ways, no intervention was made. The bullied victims should become the assholes for the aggression of others. What an impossible approach. Therapists were often unfriendly. Anyone who didn't let everything happen to them was threatened with expulsion. Several people stopped the measures and many felt worse afterwards than before.

Ich war vom 21.12.2022 bis zum 01.02.2023 in der TBT und hiermit möchte ich mich beim ganzen Personal der PK und TBT bedanken. Ich finde ihr macht alle einen grandiosen Job und trotz des allgemeinem Personalmangels gebt ihr euch solche Mühe und eigentlich fehlen mir die Wort. Ich bedanke mich auch bei mir selbst, meinem Hund und all den lieben Menschen die für einige Zeit mit mir dort gelebt haben, ihr alle habt die Klinik für die Zeit meines Aufenthalts zu meinem Zuhause gemacht. Der größte dank geht an meine eine Gruppentherapeutin, durch ihre mithilfe bin ich bei mir angekommen. Danke 🙏

(Translated by Google) Watch out! This is a private clinic, where today, after a second informative phone call with the reception manager, I know why this clinic appears first and foremost with an advertisement in the Google search !!!! Only very well-heeled civil servants or those who are eligible for subsidies from the state of Schleswig-Holstein or Hesse can afford this clinic. For all others there is a share of own costs of at least € 100 AM DAY! That adds up to several thousand euros for an average stay of 6 weeks! You can take a stately vacation for several weeks of this (which they suggested to me to save it! Just cheeky!). It's just sad when, even with health-related measures, everything ultimately revolves around money and you therefore have to refrain from necessary therapeutic measures! I am dependent on a clinic with a dog, I was full of anticipation last week after my first contact, where you didn't say a word about the immensely high personal contribution! Unfortunately, my dream is shattered and I have to look again for a suitable therapy place that I don't have to shell out thousands of euros myself! Where have we arrived in our health system that one has to be able to “afford” medical help at all?!?! (Original) Aufgepasst! Dies ist eine Privatklinik, bei der ich heute, nach einem zweiten aufklärenden Telefonat mit der Aufnahmeleitung, weiß warum diese Klinik zuallererst mit einer Anzeige in der Googlesuche erscheint!!!! Leisten können sich diese Klinik tatsächlich NUR sehr wohlbetuchte Beamte oder solche die beim Land Schleswig-Holstein oder Hessen beihilfeberechtigt sind. Für alle anderen verbleibt ein Eigenkostenanteil von mindestens 100€ AM TAG! Das macht summarum mehrere Tausend Euro bei einem durchschnittlichen Aufenthalt von 6 Wochen!!! Davon kann man herrschaftlich mehrere Wochen Urlaub machen (was man mir auch vorschlug den dann doch einzusparen! Einfach nur frech!). Es ist einfach nur traurig wenn sich selbst bei gesundheitlich notwendigen Maßnahmen letztendlich alles nur ums Geld dreht und man deshalb von erforderlichen therapeutischen Maßnahmen Abstand nehmen muss! Ich bin auf eine Klinik mit Hund angewiesen, war voller Vorfreude vergangener Woche nach meinem Erstkontakt bei dem man kein Wort über die immens hohe Eigenleistung verloren hat! Leider ist mein Traum zerplatzt und ich muss erneut auf die Suche gehen nach einem geeigneten Therapieplatz den ich nicht tausende von Euro selbst berappen muss! Wo sind wir angekommen in unserem Gesundheitssystem, dass man sich medizinische Hilfe überhaupt „leisten können“ muss?!?!

(Translated by Google) Very nice park area worth a trip after all. For a walk nearby you can also go hiking. (Original) Sehr schöne Parkanlage einen Ausflug lohnt sich immerhin. Für einen Spaziergang in der Nähe man kann auch Wandern gehen.

I was in the TBT park clinic for 12 weeks (March to June 23). During this time I received a lot of support and help. The therapists, the medical team, the nursing team and patient management, the cleaning team and the kitchen have contributed to my recovery. I had a wonderful room with my dog ​​Charlie in which I didn't miss anything. The concept of core groups, individual therapies and indication groups was very good for me. Of course, physical well-being is not neglected either. Three meals a day, with an incredible variety and selection, plus a selection of juices, water, cocoa and coffee, left nothing to be desired for me. There is also a very nice spa area for your physical well-being. I was able to take many relaxing walks with my dog ​​in the adjacent spa park. During my stay I was able to pack a few “packages” and take them home with me for further processing. Many thanks to the Heiligenfeld team! and if my health insurance allows it, I would be happy to come back.

Dear Heiligenfeld team, Almost a year ago I started inpatient therapy in Bad Kissingen. Therapy has saved my life so far. I am simply overwhelmed by the love and the careful treatment of each other. I was able to see myself in the eyes of my fellow human beings. There were three regular meals a day and very sensitive therapists. Over the last few days I've been thinking back very fondly about my time in Bad Kissingen. I was very happy with the three meals a day. The therapists always said: “Eat until you are full”. I am amazed at the warmth and humanity. I would like to be able to come back and meet my fellow patients again. What I found a bit unfortunate was that they let me go after 12 weeks. But maybe that's intentional so that you can come back. If I could come back I would do that. Therapy gave me courage and support during a very dark time. I was recognized and respected as a person. I am amazed that I made it to Bad Kissingen. Greetings from the Berlin Day Clinic