Stay away from this LODGE! We booked through Booking.com . Room is filthy , bed sheets dirty. There is dust all over. The receptionist was rude. A group booking with us was asked to pay 60k to checkin. This comes under OYO fraud group. Cheating people. If you call OYO they dont help. Just drop the call. OYO should be sued. Unfortunately we had come for an event and it took us half a day to find another hotel worth staying. This is not a hotel. It's a cheap lodge. Stay at ur own risk. Its located in a market area .No parking .No places to ear around.

I booked the hotel through goibibo website. However, when reached hotel at 8:15 PM (my preferred check-in time) the receptionist refused to let me check-in. Receptionist was not satisfied with the tariff and also had old payment issues with OYO and goibibo. I called to customer support immediately (OYO number given on the pay slip). Later, customer support representative also talked to receptionist, however the receptionist did not agree to let me check-in. Customer support engaged me over phone for about 1.5 hr in vain, despite my request to cancel the booking and refund completely. I had an interview the next morning, therefore booked the same hotel at much higher price (due to night time and being new to the place). The hotel room was good and spacious, however the bath room was very small. The hotel provided drinking water in an old Kinley bottle (which I came to know in the morning, as it was not sealed and taste was strange). Thus, putting the health and hygiene at risk. Ground floor of the hotel had a big bar, thus one should think twice before booking it when with family. Overall , I had a very bad experience. After, completing the trip I lodged an official complaint with goibibo and requested for refund. thankfully, they refunded the money after confirming with the hotel.

Pros:good Ac room for 1200,nice bed Cons: location of hotel near to fruit market, Washroom congested

This hotel is very Pathetic with Worst Service honestly. The TV is Show piece, the channels were not showing up, even after I reminded the Manager 4-5 times. The Bathroom is very small, where a person can really feel suffocation. The Basin was not clean. Their were Blood Stains in the Bedsheet, and the management didn't even care to change that after asking for several times. Even the Bedsheet were Torn. We've booked Room with Complimentary Breakfast, but the Hotel denied to give Breakfast. Never come to this hotel, better search for a Good Hotel, Offline.

I don't think this hotel is suitable for family stay as it has Bar restaurant in it, which really makes families uncomfortable and it is also not mentioned on their site.

Very poor .. Never ever stay there.. Pls

Try at your own risk. Zero cleanliness and non courteous staffs. No parking available and no proper reply on any of your queries. The rates might fluctuate depending on the way you talk. Even if you book on Oyo the hotel staff's doesn't really care and they try to make you book directly from the hotel. Please stay away.

This is a scam hotel , please stay away . I booked online and did the payment but hotel guys refused to give a room saying rooms are already full and they are asking for extra charge for the stay , guess oyo and other online booking apps are scamming people by showing low rates while booking and these hotel people are charging extra while checking in, and taking about the hotel it is a cheap looking lodge and was not clean at all receptionist were also not helpful and there is a bar downstairs and surrounding was also not clean, family people can also avoid this.

There is no service provide by hotel staff. even they don't come to guest room to give water.. Room cleanliness is average bedsheets and pillows are have some holes.. But the room price was high. how can they collect the large amount from guests I don't know

I regret to share my disappointing experience during my recent stay at Hotel Crystal. The overall service fell far short of expectations, and I feel compelled to express my concerns. The room cleanliness was subpar, with noticeable stains on the bedding and a general lack of attention to detail. The bathroom hygiene left much to be desired, and it was evident that thorough cleaning was lacking. Moreover, the staff's attitude was less than accommodating. I encountered indifference and a lack of responsiveness when addressing concerns, which significantly impacted the overall quality of my stay. The amenities promised did not meet expectations either, and the advertised features appeared to be exaggerated compared to the reality of the facilities. In conclusion, my experience at Hotel Crystal was far from satisfactory, and I hope this feedback prompts improvements to ensure a more pleasant stay for future guest.

Worst room in my entire life till today .worst worst room ever .I got 105 room number ,I think they are using it as a store room. No proper water, No room cleaning since a decade,spiderwebs everywhere. Don't go to this hotel ,if you do,you are going to regret it like I did.